123 Madcap Flare Jobs - Page 5

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function Required Education

Technical Writer Swimlane is looking for a detail-oriented and technically proficient Technical Writer to join our team in Hyderabad, India. This role is critical in developing high-quality, user-focused documentation that enables our customers to effectively deploy, configure, and use Swimlanes low-code security automation platform. This opportunity is ideal for a candidate who thrives in a collaborative environment, enjoys partnering with engineers and product teams to create impactful documentation, and is motivated to enhance product adoption and user success through clear, accessible content. The role offers the chance to grow within a modern, automation-driven documentation ecosystem. Responsibilities: Author and maintain end-user documentation. Collaborate with engineering, QA, and product management teams to gather technical requirements and validate the accuracy of documentation. Write and structure content using Markdown in a docs-as-code environment. Contribute to documentation workflows by implementing and maintaining automation using GitHub Actions. Participate in information architecture planning, and help improve the usability, structure, and discoverability of documentation. Review and refine UI/UX microcopy (for example, labels, tooltips, in-product text) for clarity, consistency, and alignment with documentation standards. Manage multiple documentation projects concurrently, while maintaining high attention to detail and meeting project deadlines. Incorporate feedback from internal stakeholders and customers to improve documentation. Support legacy content transition and promote best practices in content reuse and template standardization. Required Qualifications: We are looking for someone who doesn t just meet these qualifications but uses them to shape the user experience, influence product direction, and elevate how teams think about documentation. 3-5 years of experience as a technical writer in a fast-growing software or SaaS environment, ideally with experience supporting complex or enterprise-grade products. Track record of thriving in high-velocity, innovation-driven teams able to adapt quickly, deliver under pressure, and drive clarity amid change. Expertise in Markdown for writing structured, maintainable documentation in a docs-as-code environment. Hands-on experience with GitHub and GitHub Actions to contribute directly to automated publishing workflows and content lifecycle management. Proven ability to juggle multiple initiatives, prioritize effectively, and deliver polished content across simultaneous product releases. Exceptional attention to detail, ensuring every sentence reinforces accuracy, consistency, and trust in the product. Fluent, user-first communicator, with excellent written and verbal skills in English and the ability to tailor tone and clarity across audiences. Collaborative mindset, experienced in working closely with cross-functional teams including engineering, QA, and product to build content that reflects real-world use cases and customer needs. Preferred Qualifications: Experience using MadCap Flare, particularly for structured or legacy content management. Familiarity with Python, HTML, or CSS to support content formatting or enhance technical documentation. Experience using MadCap Flare for managing structured or legacy content. Knowledge of structured documentation practices, including content reuse, taxonomy, and modular architecture. Ability to create or annotate visuals using tools such as Snagit or similar. Awareness of accessibility best practices in technical documentation and UI text. Experience reviewing and refining user interface text in collaboration with product and design teams. Initiative to lead documentation projects or processes, and proactively improve tooling or workflows. Opportunities for Growth: Advance technical proficiency in docs-as-code methodologies, GitHub-based workflows, and automation tooling. Gain exposure to agile product development cycles and documentation planning for feature releases. Opportunity to grow into roles such as Senior Technical Writer or Process Owner. Collaborate closely with engineers, product managers, and designers to shape the documentation experience. Tools and Technologies: Markdown GitHub / GitHub Actions MadCap Flare (for legacy documentation) JSON / YAML (light interaction) Snagit or equivalent screenshot tools (optional)

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills MadCap Flare,git,Agile development,markdown,html,FrameMaker,SAAS*,API documentation*,technical writing*,Adobe FrameMaker*,software development*

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills Microsoft Word,documentation tools,MadCap Flare,git,Agile development,markdown,html,FrameMaker,technical documentation,SAAS*,API documentation*,technical writing*,Adobe FrameMaker*,software development*

Technical Writer Successful candidates should have experience with some or all of the following: Strong communication skills required, including the ability to clearly express technical concepts in verbal and written forms. Ability to set up a time with key engineering team members and have a technical conversation with them to understand requirements. Experience writing wikis on ADO and creating specs/customer-facing documents. Technical knowledge/background will be a plus Ability to consolidate documents into one cohesive document. Desired Candidate Profile Exp in technical writing, content creation, information development, and resource coordination. Exp in gathering requisite information for IT / Managerial Services Exp of Adobe, SnagIt & MS Visio Skilled at prioritization and multi-tasking. handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Adapt to changing requirements Curious about everything, with a knack for getting your hands dirty Detail-oriented without losing sight of the big picture Experience in using Madcap Flare and Camtasia (Preferred) Excellent verbal, written communication, and presentation skills. Able to manage multiple global projects within various constraints, leading cross-functional efforts to achieve desired results. Experience in QMS (quality management system) and CRM (customer relations management) tools

Greetings from Encora Innovation Labs!(Encora)! We are seeking a skilled Technical Writer / Senior Technical Writer to join our team. The ideal candidate will have hands-on experience in responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation. Please find the below detailed job description and the company profile for your better understanding. Position: Technical Writer / Senior Technical Writer Experience: 7-12 years Job Location: Chennai / Bangalore/ Pune / Hyderabad Position Type: Full time Qualification: Any graduate Job Summary: Responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation. Skills Required: Excellent written and verbal English language skills Proficiency in Oxygen, Madcap flare, and graphic tools such as Visio and SnagIT Experience of writing API docs, especially Java and Javascript Very technical with some development experience preferred Familiarity with Integration domain, tools preferred Familiarity with video creation tools like Camtasia or Captivate would be desirable Should be a quick learner, self-driven, independent, and highly motivated Should be well organized, meticulous, and detail-oriented Ability to work in a deadline-driven environment with a strong emphasis on quality Ability to quickly grasp complex technical concepts and make them easily understandable in text Good analytical and multi-tasking skills Should be able to adapt to changing requirements and handle deadlines Roles and Responsibilities: Respond to queries and ask right questions Write and update existing or new product manuals Work with Development, Quality Assurance, and other cross-functional teams to ensure technical accuracy in the manuals Demonstrate excellent communication skills working with horizontal teams Read and analyze functional specifications or other technical documents to interpret overall functionality and product intricacies Work extensively on the product to gain an understanding of the technical details Mentor and guide team members for tools, processes, or product Help test new tools, technologies, and processes Maintain and update templates and internal process documents Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Work independently through all stages of the Document Development Life Cycle (DDLC) Contribute to the user interface design and content Communication: Facilitates team and stakeholder meetings effectively Holds regular status meetings / scrum meeting Resolves and/or escalates issues in a timely fashion Understands how to communicate difficult/sensitive information tactfully Astute cross-cultural awareness and experience in working with international teams (especially US) You should be speaking to us if; You are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization You like a job that brings a great deal of autonomy and decision-making latitude You like working in an environment that is young, innovative and well established You like to work in an organization that takes decisions quickly, is non-hierarchical and where you can make an impact Why Encora Innovation Labs? Are you are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization? Encora Innovation Labs is a world class SaaS technology Product Engineering company and focused on transformational outcomes for leading-edge tech companies. Encora Partners with fast growing tech companies who are driving innovation and growth within their industries. Who We Are: Encora is devoted to making the world a better place for clients, for our communities and for our people. What We Do: We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people. We provide hi-tech, differentiated services in next-gen software engineering solutions including Big Data, Analytics, Machine Learning, IoT, Embedded, Mobile, AWS/Azure Cloud, UI/UX, and Test Automation to some of the leading technology companies in the world. Encora specializes in Data Governance, Digital Transformation, and Disruptive Technologies, helping clients to capitalize on their potential efficiencies. Encora has been an instrumental partner in the digital transformation journey of clients across a broad spectrum of industries: Health Tech, Fin Tech, Hi-Tech, Security, Digital Payments, Education Publication, Travel, Real Estate, Supply Chain and Logistics and Emerging Technologies. Encora has successfully developed and delivered more than 2,000 products over the last few years and has led the transformation of a number of Digital Enterprises. Encora has over 25 offices and innovation centers in 20+ countries worldwide. Our international network ensures that clients receive seamless access to the complete range of our services and expert knowledge and skills of professionals globally. Encora global delivery centers and offices in the United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands. Encora is Certified Great Place to Work in India. Please visit us at Website: encora.com LinkedIn: EncoraInc Facebook: @EncoraInc Instagram: @EncoraInc Regards , Ravisankar P Talent Acquisition +91-9994599336 encora.com

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

resume share it to raja.a@honeybeetechsolutions.com Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting Responsibilities Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness Ensure all-around consistency in Style check, clarity, and conciseness in writing Quality assurance of all content moved for next level of review Strongly adhere to processes and guidelines Strong research skills including gathering and analyzing data from SMEs to develop respective documentation Must have the ability to understand the products by hands-on experience Manage multiple assignments simultaneously while working independently and with other writers Qualifications Any Computer Degree with 3-5 years of proven work experience in technical writing Desired Tool Knowledge Expertise in Adobe RoboHelp & MadCap Flare Caterpillar: Asia Pacific-India-Chennai We are currently seeking an Online Help Developer to join the Caterpillar Creative Content Creation Team. We are in a period of rapid development and its a very exciting time to join part of Caterpillar’s Content Group in Cat digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Caterpillar’s digital content through thoughtful and innovative content initiatives! Purpose of the Job To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge.

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: The position requires an experienced and ambitious candidate who is passionate about work and is self-driven. We have a challenging workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Roles and Responsibilities Responsibilities of the role include: Degree in Technical Communications or writing emphasis equivalent. Excellent communication skills (fluent in written and spoken English). Expertise in Microsoft Office with emphasis in MS Word. Experience with a variety of publishing formats: Web Help, Word, PDF, & Wiki. Portfolio that includes examples of one or more of the following: -Document Development Technical Editing -Technical Writing Online Help -Style Guides Information Architecture -White papers Training materials -User manuals Skills Required: Clipchamp Madcap Flare Microsoft Publisher Adobe RoboHelp Windows Server Experience Adobe Frame Maker SnagIt and Adobe Captivate Effectivecommunication, Team Work, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.

locationsIndia, Bangalore time typeFull time posted onPosted 30+ Days Ago job requisition idJR0034851 Job Title: Technical Writer About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Senior Technical Writer who develops, manages, and delivers high-quality written content under tight deadlines in a fast-moving software development environment. About the role: We're seeking a Technical Writer with at least 2+ years of demonstrable experience creating software product documentation. You will be responsible for developing and delivering customer-focused documentation. Your work will encompass all stages of the documentation lifecycle, from planning to publication. This includes collaborating with engineering, UX, and customer-facing teams within an Agile framework. You will use specific authoring tools and apply Technical Writing principles to create concise, goal-based documentation that effectively addresses customer needs. About you: Minimum 2+ years of writing experience. Ability to write clear, concise, and accurate technical documentation for software products adhering to the Technical Writing standards. Adept at independently researching and learning new technologies using various resources, including documentation, tutorials, and online communities. (Good to have) Demonstrated understanding of UX principles and their application to technical documentation, ideally with experience collaborating with UX designers. Experience working within an Agile development environment, including active participation in daily stand-ups, sprint planning, and retrospectives. Effective communication skills, including the ability to clearly articulate technical information to both technical and non-technical audiences, and collaborate with development teams, UX designers, and customer-facing SMEs. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Roles and Responsibilities Manage the end-to-end exam development process for Oracle Cloud Applications and Oracle Cloud Infrastructure on Oracle MyLearn and Oracle Cloud Success Navigator platforms Contribute to all aspects of high-impact certification projects from start to finish, working in close collaboration with product development engineering, consultants, partners, instructional designers, psychometricians, and other Subject Matter Experts (SMEs) Define the intent and scope of exams for specific target audiences and job roles Perform Job Task Analysis (JTA), create exam blueprint design Manage item banks, blueprint development, and psychometric analysis to ensure test integrity and performance Conduct item review workshops and training sessions for SMEs and item writers Provide guidance and training on Oracle style guidelines and best practices for item writing Conduct item analysis and review statistical data to improve exam quality Manage multiple projects simultaneously, ensuring timely delivery of high-quality exam content Implement Certification industry standards and best practices in exam deliverables Stay up-to-date with latest trends and best practices in instructional design, certification exam development, and psychometrics Build a strong technical understanding of the product line to effectively engage with consultants, engineering teams, subject matter experts (SMEs), and instructors Own and drive the Go-to-Market strategy to ensure the success of certification exams To be successful in this role, we need someone who has: Experience in conducting Job Task Analysis, facilitating item writing workshops and training SMEs Knowledge of Certification development standards and models Experience in designing and developing exams Exceptional writing, editing, and proofreading skills Understanding of what it takes to produce candidate value in an exam Professionalism and confidence to defend exams, processes, and exam content Strong knowledge of psychometric principles and their application in exam development Excellent project management skills with the ability to manage multiple projects simultaneously Strong analytical skills with the ability to interpret complex data and make data-driven decisions Excellent written and verbal communication skills, with the ability to convey complex concepts clearly to diverse audiences Proven ability to work in a fast-paced environment with geographically distributed stakeholders Basic Qualifications Bachelors degree in Science or Engineering 5+ years of experience in certification exam development or credentialing, preferably in a tech or cloud-based environment Knowledge of certification industry standards and best practices Deep understanding of Oracle Cloud Applications (ERP, HCM, SCM, or CX) or experience working in the Oracle partner/customer ecosystem Previous experience with certification exams as an SME Technical writing and editing experience Any related-industry professional certification credentials Exposure to AI authoring/development tools

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function

Senior Technical Writer The One Who Can Make Our Docs Sing (and Not in Comic Sans) Lets be clear right out of the gate: We’re not looking for a “person who can type words into a page.” We’re looking for that rare unicorn of a technical writer who knows that documentation is as much a product as the product itself. Someone who sees the art in clarity, the science in structure, and the satisfaction in hitting “publish” on something so good people actually thank you for it. Here at blueBriX , we build healthcare tech that actually helps people — not just something that looks impressive in a demo and falls apart in the real world. And to do that? Our documentation has to be bulletproof, developer-approved, and genuinely useful. Because bad docs? They cost time, money, and patience — three things we refuse to waste. What We’re Sick Of (and You Probably Are Too) API docs that look like someone dumped their brain into Notepad and called it a day. Release notes that ramble like a bad podcast. “We’ll update the docs later” as an acceptable sentence. Teams who think writing and documentation are interchangeable. If you’ve just nodded so hard you almost sprained your neck, keep reading. What You’ll Actually Be Doing (And yes, this is the part where you either get excited or close the tab.) Wrangling chaos — turning messy product specs, half-baked Jira tickets, and “oh yeah, I forgot to mention” Slack messages into crisp, usable documentation. Building API docs so clear even junior devs can build without pinging you 20 times. Owning the content strategy — if it’s written, you either wrote it or made it better. Making sure our docs and our product are always in sync (no “we’ll fix it later” excuses). Partnering with Product, QA, and SMEs to actually understand the tech before you explain it. Gathering feedback from users and iterating until the docs work as hard as the code. You’ll Know This Role Is For You If You’ve stared down an undocumented API and thought, Challenge accepted. You’ve cut a 10-page release note down to three pages and made it better in the process. You get genuinely irritated when terminology isn’t consistent across a platform. You’ve been the person who quietly fixed the developer-written “documentation” before it saw daylight. You’ve muttered “Not on my watch” at bad help text. Stuff We’ll Brag About Offering An on-site role in Kochi, Kerala — because leaning over someone’s desk beats waiting three hours for a chat reply. A team that respects your craft and knows good documentation saves everyone’s sanity. A gym in the office — so you can work your brain and your biceps in the same building. Ownership, impact, and the chance to leave your fingerprints on something that matters. Who Shouldn’t Apply People who think “technical writing” means copy-pasting from Jira. Folks who need to be reminded what they’re working on. Anyone who thinks “good enough” is a compliment. Final Word: If you’re the type of technical writer who thinks clarity is power, precision is non-negotiable, and “good docs” is a compliment worth chasing — then stop scrolling. Apply. Bring your brain, your precision, and maybe a red pen. You’re going to need it. blueBriX is ready for you. Are you ready for us?

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent written and communication skills. You should also be self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including: Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of Banking is beneficial Strong Writing and Proofreading skills.

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned Job Description You should have excellent writing and communication skills. You should also be a self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills Soft Skill Set: Cutting edge isnt limited by what is today but looks for what is next Technical quick to grasp how Fiserv software supports Financial Institutions Network builds relationships easily throughout the organization Detailed realizes the importance of details in leading to impactful outcomes Collaborative works with others to get the job done Professional personal ethics, quality work and a quality attitude Eager to learn enjoys life-long learning. The bullet points highlighted are key. The duration of the contract is for a year. API tech writing Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills

We have a position for a Tech Writer based in Pune with extensive experience in API documentation and Github. Need to have worked extensively on Swagger, Postman and have understanding of APIs at a conceptual level. This is urgent as we have had this position open for more than 2 months now and we are unable to hire for it. Please do not suggest someone who is not an EXPERT at the technologies and tools mentioned above. Experience Level is 6 to 8 Yrs. Work from clients location in Pune

Role Summary: We are seeking a skilled and detail-oriented Technical Writer to join our growing team. The ideal candidate will have a proven track record of creating clear, concise, and accurate documentation for analytical and software products. This role requires a strong understanding of technical concepts and the ability to translate complex information into easily digestible user guides, manuals, and other documentation materials. Experience with incorporating screenshots and other visuals to enhance understanding is essential. Notice Period: Serving up to 30 days / Immediate Location: Chennai only. JOB TITLE: Software Technical Writer What you'll be doing: As a Technical Writer on our team, youll be responsible for: Reviewing and contributing to software design specifications that describe product enhancements and changes. Collaborating closely with software engineers, product managers, customer support, and quality assurance teams to gather product information. Installing and using software both locally and in virtual machine environments to explore and document software features. Creating diagrams and screenshots to help users understand software architecture and features. Authoring online Help, release notes, and installation instructions with clear overviews and easy-to-follow procedures. Ensuring technically accurate, high-quality product documentation that meets requirements and is delivered on-time. What were looking for Key requirements for this position include: Bachelor’s degree in Technical Communication, Computer Science, English, or a related discipline. 3+ years in writing experience , preferably in the software industry. Excellent written and verbal communication skills , with the ability to adapt your writing to conform to a corporate style guide. Adept at interviewing subject matter experts to gather the information needed to generate best-in-class content. Close attention to detail and strong multitasking abilities. General knowledge of software systems and a desire to understand software features. Ability to work both independently and collaboratively as part of a distributed team. What will give you an edge Additional skills that would make you stand out for this position include: Familiarity with the Microsoft Writing Style Guide. Experience working in an agile environment and using Jira for ticket progress tracking. Experience with the Madcap Flare Help authoring tool. Familiarity with UNIX or command-line applications. Experience with version control systems (such as Git). Shift: 10am to 5pm

Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create and update IT related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do: Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte sized informational modules to educate end users on appropriate use of documented policies) Develop and propose documentation plans and outlines for new procedures, user/training guides and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZSs compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring: BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 yearstechnical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.

Senior Technical Writer Associate Consultant Role Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create and update IT related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do: Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte sized informational modules to educate end users on appropriate use of documented policies) Develop and propose documentation plans and outlines for new procedures, user/training guides and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZSs compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring: BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 years technical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.

We are seeking a seasoned Technical Writer to lead documentation initiatives across multiple product lines within ZS and Healthcare Domain. This is an individual contributor role, responsible for creating and maintaining tech documentation and decks, including SOPs, Research on cloud platforms, GenAI, and other supporting materials, to ensure compliance with industry standards and internal requirements. This role involves working with various stakeholders, managing the Document Development lifecycle, and contributing to the overall documentation strategy. What you'll do: Create, edit, and manage high-quality technical documentation including user manuals, technical design documents, standard operating procedures (SOPs), procedure guides, and instructional materials. Collaborate with subject matter experts (SMEs), product managers, developers, and cross-functional teams to gather accurate information. Translate complex technical or process-based information into clear, concise, and user-friendly content for a variety of audiences. Develop and maintain documentation templates and information architecture to ensure consistency, usability, and ease of data migration. Ensure documentation complies with organizational standards, regulatory requirements, and best practices for version control and accessibility. Maintain centralized repositories for documentation to support ongoing updates and efficient information management. Contribute to the creation of training materials, internal process documentation, and support content. What you'll bring: At least 4 years of experience as a technical writer in a fast-paced, cross-functional environment. Proven ability to understand and communicate complex technical concepts clearly and effectively. In-depth knowledge of SDLC and DDLC, including Technical Design Documents, Functional Requirements documents, User manual, Product Overview Decks Excellent written communication skills with a strong command of grammar, clarity, and tone.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Director, Technical Publications What You Will Be Doing We are looking for a highly skilled Hardware Technical Writer with over 8 years of experience in developing high-quality hardware documentation. The ideal candidate should have a strong background in Electrical/Mechanical Engineering , excellent communication skills, and hands-on experience with MadCap Flare . You will work closely with cross-functional engineering, product, and support teams to create comprehensive documentation for hardware products and systems. What You Will Bring to ChargePoint Develop, write, and maintain clear, accurate, and user-friendly hardware documentation such as: Installation guides Assembly and disassembly instructions Technical specifications Maintenance and service manuals Regulatory and safety documentation Collaborate with mechanical, electrical, and firmware engineering teams to gather technical information. Interpret complex engineering drawings, CAD models, and schematics to create accurate documentation. Use MadCap Flare to author, manage, and publish content in various formats (HTML5, PDF, etc.). Drive documentation projects from initiation to delivery, ensuring adherence to timelines and quality standards. Ensure all documentation complies with company standards, regulatory requirements, and industry best practices. Contribute to continuous improvement of documentation processes and tools. Requirements Bachelor s degree in Electrical/Mechanical Engineering . 8+ years of experience in hardware documentation, preferably in the electronics, energy, automotive, or manufacturing sectors. Proficiency in MadCap Flare for authoring and content management is a must. Strong understanding of hardware design principles and product life cycles. Ability to read and interpret engineering drawings and schematics. Experience working in Agile or cross-functional team environments. Excellent written and verbal communication skills. Preferred Qualifications: Experience with 3D modeling tools for extracting visuals is a plus. Familiarity with version control systems (e.g., Git) and content management systems. Exposure to localization workflows and working with translation vendors. Location Bangalore, India If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.

Purpose PerkinElmer is seeking an innovative and experienced AI/AR Engineer to spearhead the integration of cutting-edge technologies into our customer-facing product information. This role is pivotal in revolutionizing how our customers interact with our laboratory instrument systems as you will design and develop advanced, interactive web-based help platforms. You will be instrumental in shaping the future of product support in a dynamic scientific and engineering environment. This position offers a hybrid work model of 3 days/week in office and 2 days remote, reporting to PerkinElmer s R&D organization based in Shelton, CT USA and Woodbridge, ON Canada. Responsibilities Use your advanced skills in HTML, UI/UX, and AI literacy to design and develop an intuitive web-based, customer-facing help platform which enables customers to use our portfolio of laboratory instrument systems effectively and efficiently. Partner directly with software development teams to integrate the help platform into the comprehensive software solution. Establish and implement processes for integrating AI into the technical authoring process, optimizing workflows and content generation beyond conventional documentation. Develop and implement processes for modular, single-sourced content creation, leveraging HTML/XML-based authoring environments. Boost efficiency by strategically connecting various APIs such as DeepL to Lingo in order to automate and streamline the content creation and delivery process. Collaborate with global cross-functional teams, ensuring effective communication and coordination directly in step with the product development lifecycle. Coordinate the work of the AI Engineering team to meet timelines and deliverables. Basic Qualifications Bachelor s degree required in a science/engineering related discipline. Advanced and demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies. Proven AI literacy and a clear vision for integrating AI into technical communication workflows. Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences. Experience implementing meta tags and structured content focused on providing key information to an AI chatbot to enhance AI driven support. Familiarity with embedding multimedia into web-based help content. Ability to work cross-functionally and collaboratively in a global, fast-paced environment. Exceptional time management and organization skills including proficiency in managing and tracking projects using Jira. Detail-oriented with excellent problem solving and communication skills. Familiarity with Agile/Scrum methodologies. Native level fluency in written and spoken English. Preferred Characteristics Mid to expert level experience using MadCap Flare and its suite of products. A forward-thinking mindset with a desire to move beyond conventional technical writing and embrace web-based, interactive solutions. Experience working within a scientific or engineering domain, particularly with spectroscopy and chromatography analytical laboratory instruments, is highly preferred.

Purpose PerkinElmer is seeking a visionary technical communicator who is passionate about clear communication and creating exceptional customer experiences. You ll revolutionize how customers interact with our product information by integrating modern technology into every step of content creation. Your focus will be on developing intuitive, web-based help content that empowers users to effectively utilize our laboratory instrument systems. If you re ready to shape the future of content excellence in a dynamic scientific and engineering environment, we encourage you to apply. This position reports into PerkinElmer s R&D organization based in Shelton, CT USA. Responsibilities Design and develop intuitive technical content for web-based, customer-facing help which enables customers to effectively use our portfolio of laboratory instrument systems, applying strong UI/UX design principles. Apply processes for modular, single-sourced content creation, leveraging MadCap Flare authoring environment. Design content based on user learning principles, ensuring information is easily accessible, intuitive, and highly effective for the target audience. Create new, high-quality technical content which targets multiple user personas, ensuring clarity, accuracy, and completeness. Ensure the help product adheres to established brand guidelines, style guides, and internal standards. Leverage user feedback for continuous improvement, leading analytical and iterative content development cycles. Collaborate with global cross-functional teams, ensuring effective communication and coordination directly in step with the product development lifecycle. Basic Qualifications Bachelor s degree required in Technical Communication or a science/engineering related discipline. Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies. MadCap Flare experience is a plus. Ability to integrate and optimize the use of AI within technical communication workflows. Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences. Familiarity with embedding multimedia into web-based help content. Experience implementing meta tags and structured content focused on providing key information to an AI chatbot. Proven ability to work cross-functionally and collaboratively in a global, fast-paced environment. Exceptional time management and organization skills with proficiency managing and tracking projects using Jira. Highly detail oriented with excellent problem solving and communication skills. Native level fluency in written and spoken English. Preferred Characteristics Mid to expert level experience using MadCap Flare and its suite of products. A forward-thinking mindset with a desire to move beyond conventional technical writing and embrace web-based, interactive solutions. A strong portfolio showcasing examples of intuitive web-based help content, UI/UX design for documentation, and responsive problem solving through content. Experience working within a scientific or engineering domain, particularly with spectroscopy and chromatography analytical laboratory instrumentation, is highly preferred.