Hybrid
Full Time
Responsibilities: Research, write, and finalize technical product documentation for enterprise software. Build and publish end-user documentation for product releases. Create clear and concise technical content for end users. Plan, estimate, and deliver the work allocated on time. Work closely with Development, QA, Product Management, and Technical Support teams. Create high-quality documentation by adhering to the standard writing guidelines and ensure that the documents are easily readable, technically accurate, and complete. Work with a good knowledge of XML-based authoring tools. Create content by using DITA methodology and apply the prescribed word usage guidelines. Create short and appealing videos that demonstrate product features, how-to procedures, and write blogs in public forums. Knowledge of style guides such as the Chicago Manual of Style, IBM Style, or Microsoft Style is an advantage. Translate content into multiple languages. Preferable skills: DITA (topic-based authoring). XML/SGML editor such as Oxygen, Arbortext, DITA Open Toolkit, or FrameMaker. Basic programming or scripting skills (to automate repetitive tasks). Technical illustration; multimedia content creation. Agile software development practices. Knowledge of Document Development Life Cycle (DDLC) in the software development environment. Exposure to the translation cycles is a plus.
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