101 User Documentation Jobs

As a Technical Writer for Spark Assist application, your primary responsibility will be to develop and maintain user documentation that effectively communicates the functionality of the application. This includes creating comprehensive user guides, workflow documentation, API documentation, troubleshooting guides, onboarding materials, and training documentation. You will also be tasked with developing integration guides for developers and technical stakeholders, ensuring the accuracy and clarity of all documentation. Collaboration is key in this role, as you will work closely with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. Additionally, you will establish and maintain documentation standards and style guides, conduct regular audits, and update documentation as needed to ensure its relevance and accuracy across application updates. To excel in this position, you should have at least 5 years of experience in technical writing, with a preference for experience in software applications. Proficiency in documentation tools such as Confluence and Github, as well as experience with API documentation tools like Swagger and Postman, is essential. A basic understanding of software development processes and terminology, familiarity with markup languages like Markdown and HTML, and experience working in Agile development environments will also be advantageous. Your communication and analytical skills will be put to the test as you translate complex technical concepts into user-friendly language. Strong attention to detail, excellent written and verbal communication skills, and organizational abilities are key attributes for success in this role. If you are looking for a challenging and rewarding opportunity to contribute to the documentation and communication efforts of a dynamic software application, this position may be the perfect fit for you.,

As a System Administrator at our company, your primary responsibility will be to manage and maintain the SmartPlant 3D (SP3D) software environment to ensure optimal performance and availability. This includes tasks such as installing, configuring, and upgrading SP3D applications and related tools on servers and user workstations. You will also be responsible for monitoring system performance, troubleshooting issues, and implementing solutions to maintain system integrity. In addition to system administration tasks, you will also be providing user support and training to engineers and designers using SP3D. This involves addressing queries, resolving issues promptly, and conducting training sessions and workshops for new users on SP3D functionalities and best practices. You will also be responsible for developing and maintaining user documentation, including guides, process flows, and FAQs. Another key aspect of your role will be data management within the SP3D environment. This includes ensuring the integrity and security of project data, implementing backup and recovery procedures, and overseeing database management, including data setup, maintenance, and performance tuning. You will collaborate closely with engineering teams to understand project requirements and tailor SP3D configurations accordingly. Additionally, you will assist in the development of design standards and templates to streamline workflows and enhance productivity. Quality control measures will be implemented and monitored by you to ensure compliance with company standards and project specifications. Regular audits of the SP3D environment will be conducted to identify areas for improvement, and corrective actions will be implemented accordingly. As part of your responsibilities, you will prepare and maintain comprehensive documentation for system configurations, processes, and user instructions. You will also document issues and resolutions to build a knowledge base for future reference. You will act as the primary point of contact for SP3D software vendors, managing updates, support services, and license renewals. Staying updated on new features and enhancements in SP3D and evaluating their applicability to our operations will also be part of your role. Collaborating with project managers to align SP3D resources and support project timelines and deliverables will be essential. Participating in project kickoff meetings to understand requirements and scope of SP3D usage in projects will also be required. Identifying opportunities for process improvements and efficiencies within the SP3D environment will be a key aspect of your role. Staying current with industry trends in 3D design technology and recommending innovations to enhance functionality will also be expected from you.,

JOB DESCRIPTION We are looking for a Technical Content Writer to join our digital team and enhance our websites and social media pages with new blog posts, marketing copy, and presentation decks. You need to be proficient enough to understand innovative technologies like AI, IoT, Cloud, DevOps, Application Development, and more. You should be able to conduct thorough research on IT industry-related topics, produce ideas for new content types, and finally proofread the articles before publication. You'll be responsible for delivering quality contents that appeal to our audiences, attract customers and boost our brand awareness. If you have an eye for detail and confidence in developing spectacular content, wed like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application. Job Responsibilities Research on IT industry-related topics in order to develop original content Work along with the digital marketing team to create marketing collaterals including blogs, client presentations, service support documents, website, social media content, ad copy, etc. Suggest for Visual content (Visual version of a concept, strategy, or idea like pictures, diagrams, charts, infographics, etc.) in articles to make information easily understandable Peer-review, editing, and proofreading posts before publication Conduct simple keyword research and use SEO guidelines to increase web traffic Identify needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images, and tone) where ever required Desired Candidates Profile Qualification :B.Tech in Computer Science / IT Experience 3 years proven experience as a Content Writer, Copywriter, or similar role in Information Technology and Services Industry (Mandatory) Ability to quickly grasp complex technical concepts and translate them into pictures, diagrams, charts, infographics, etc. for explaining the concepts better Produce better content through storytelling as a key marketing imperative Write conversationally like Write as You Talk; Create quickly scannable and skimmed articles Able to create compelling ad copy to promote our products/services Excellent communicator and creative thinker, with an ability to use both data and intuition to make decisions. Excellent writing and editing skills in English Hands-on experience with Content Management Systems (e.g. WordPress) preferred Desired Skills and Experience digital marketing , marketing collaterals , seo , social media , website , marketing , creative thinker

Job description Roles and responsibilities: Software Documentation. Microsoft Visio and Microsoft office skills. SDLC (Software Development, Operations and Support). Working with different team and vendors to build a strong document library for the Organizational teams. Good to have(Basic knowledge should be fine): Cloud Data Engineering, Ingestion knowledge, Datawarehouse, Databases skills, ETL knowledge, Reporting/Data Visualization, any programming language (Java, python, C/C++ etc.) New technologies stack updates. Thank you

We seek a Business Analyst to join our dynamic team. The ideal candidate will have experience in requirement gathering, solutioning, Proposal, FRS, and SRS preparation, coupled with a deep understanding of product functionality or services.

As a PC@IBM Windows Engineer, you will be responsible for designing, managing, configuring, and maintaining PC@IBM’s M365 tenant for managing IBM employee devices. You will ensure the availability, security, and reliability of PC@IBM services while collaborating with various teams to meet their technical requirements. Your responsibilities will include: Implement and manage policies required for IBM security compliance. Monitor Microsoft Intune service health, swiftly addressing issues to maintain system integrity. Implement stringent security measures such as multi-factor authentication. Conduct regular security assessments to strengthen data protection and ensure compliance with regulations. Develop detailed user documentation to facilitate system navigation and troubleshooting. Design and implement backup strategies and disaster recovery plans to safeguard M365 data. Employ PowerShell for monitoring system performance and service metrics, proactively identifying potential issues. Required education Master's Degree Required technical and professional expertise Required Professional and Technical Expertise: Overall 10+ years of experience in security and compliance roles. In-depth knowledge of compliance frameworks such as NIST, CMMC, ITAR/EAR, GDPR, HIPAA, and PCI. Expertise in Intune MDM for device security and management. Strong understanding of Microsoft 365 security and compliance capabilities. Excellent analytical and problem-solving skills. Ability to work in a fast-paced, high-stakes environment. Preferred technical and professional experience Preferred Professional and Technical Expertise: Mastery in PowerShell for automation and system management. Exceptional problem-solving skills and the ability to communicate complex technical concepts clearly.

6-month contract role Key Responsibilities: Create high-quality, structured documentation including user manuals , process documentation , SOPs , knowledge base articles , and how-to guides for internal tools and customer-facing software products. Work extensively with ITSM platforms, especially ServiceNow , to document workflows, configurations, and platform customizations. Translate complex technical and functional requirements into clear, concise, and user-centric content for a range of audiences (end users, developers, administrators). Collaborate with developers, product managers, UX designers , and support teams to gather information, validate content, and ensure documentation accuracy. Maintain and organize content using online documentation platforms (e.g., Confluence, Git-based wikis, Markdown editors). Ensure documentation aligns with brand tone , UI/UX best practices , and accessibility standards . Regularly review and update existing content to reflect product updates and evolving business needs. Support internal training and enablement efforts by providing documentation that helps teams onboard and adopt systems effectively. Required Qualifications: 10+ years of experience as a technical writer in a software or IT services environment. Hands-on experience with ITSM tools , with strong familiarity in ServiceNow workflows, modules, and process documentation . Excellent writing, editing, and verbal communication skillsespecially in simplifying complex technical language for non-technical audiences. Proven ability to create and maintain documentation in fast-paced, agile environments. Proficiency with documentation platforms such as Confluence or similar. Solid understanding of UI/UX principles , design thinking , and documentation layout for digital platforms. Comfortable managing multiple projects independently and collaborating in a remote or hybrid setting. Preferred Qualifications: Certification or hands-on configuration experience with ServiceNow . Familiarity with DevOps practices , SaaS platforms , or API documentation . Experience using Markdown , Git-based version control , or content management workflows . Exposure to video scripting, quick-start guides, or microlearning content formats

You will be responsible for having a thorough understanding of Finance processes and documenting business requirements, participating in fit-gap analysis, and testing. Additionally, you will perform data analysis, validation, and quality assurance on financial data and processes. You will lead and participate in testing activities, including User Acceptance Testing (UAT), validation, and defect resolution. Managing multiple projects concurrently to ensure timely delivery and adherence to project deadlines will be a key part of your role. You will also support end users by writing and maintaining user documentation and supporting training initiatives, as well as providing ongoing support, training, and customer service to end users and business partners. Collaboration with technical teams to support Oracle EBS and related Finance applications will also be part of your responsibilities. It is essential that you understand the Software Development Life Cycle (SDLC) and have strong experience in data analysis, validation, testing, and quality assurance (QA/UAT). Your ability to perform SQL queries and knowledge of backend table structures will be critical. Excellent written and verbal communication skills are required, along with the capability to translate complex concepts into clear, concise business requirements. You should have a demonstrated ability to quickly learn and master complex processes and systems, coupled with a high commitment to customer service and a strong work ethic. Experience with Oracle EBS Finance modules (GL, AP, AR) is a must. Preferred qualifications include experience in global or multi-location project environments, as well as experience with process automation or business process improvement projects. Certification in Business Analysis (e.g., CBAP) or Oracle EBS Finance modules would be considered a plus.,

We are looking for a highly skilled and experienced Engineer 1 to join our team at J C Penney Services India Pvt Ltd, located in the Retailing industry. The ideal candidate will have a strong background in engineering and excellent problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to design and develop new products and systems. Conduct research and analysis to identify areas for improvement and implement changes. Develop and maintain technical documentation and reports. Provide technical support and training to junior engineers and technicians. Participate in code reviews and ensure compliance with industry standards. Troubleshoot and resolve complex technical issues efficiently. Job Requirements Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent. Strong understanding of retail industry operations and processes. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Familiarity with industry-standard software and tools.

Role: Technical Business Analyst Location: Bangalore Experience: 6 to 10 years Notice Period: Immediate to 30 days Demonstrate extensive functional knowledge of managed products and projects. Exhibit strong analytical and problem-solving skills with a proactive learning approach. Serve as the functional Single Point of Contact (SPOC) for assigned activities. Identify and preemptively address risks, devising mitigation strategies in advance. Regularly update and engage stakeholders with timely project/product status reports. Thoroughly comprehend and review business requirements for new change requests or products. Collaborate with technical teams in solution design activities. Analyze processes and ascertain areas for process improvement. Proficiently manage critical situations, driving them towards result. Translate requirements into relevant documents such as Functional Specifications Reports (FSR), Use Cases, and High-Level Sequence Diagrams. Possess excellent communication, documentation, and presentation skills. Investigate and troubleshooting defects reported by customers, ensuring adherence to specifications and system integrity. Demonstrate proficiency in Root Cause Analysis, Gap Analysis, and Impact Analysis. Technical Skillset: Foundation in Basic, UML, XML, REST, and JSON. Ability to formulate concepts. Analyzing and Debugging issues based on logs, dashboards, Splunk. Effectively convey technical concepts to non-technical stakeholders. Facilitate clear communication of business information to a technical audience. Knowledge of Postman collection, SOAP UI is preferred.

BRD and FRD Client Engagement & Requirement Gathering Design & Specification Management Project Management & Task Breakdown Technical Knowledge & Collaboration Documentation & Diagramming Data & Reporting Tools Excellent English Required Candidate profile SQL, database concepts, and system logic. Microsoft Office 365 suite, including Teams, Visio, Project Plan, PowerPoint, Word, Excel, Power BI interpret and design system screen layouts and database

Detailed Job Description – Up to 9 years of relevant experience in developing applications, questionnaires, dashboards etc. on Archer platform Translate business requirements into Archer technical solutions Experience in developing custom objects using JavaScript or other programming languages supported by Archer Experience in developing archer fields, layouts, data driven events, developing workflows using advanced workflow Experience in integration with other systems using data publication, data import and data feed methods Experience in creating searches, reports and dashboards Experience in Archer user, role and group management Experience in configuring notifications Experience in handling the translations Candidate is expected to Optimize, fine tune and add new features to existing applications without causing any impact on other functionalities and other applications Ability to customize and improve default archer user interface Development of test cases and ability to facilitate unit, integration and user acceptance testing with different stakeholders and documentation of test results Build packages and Install them on other archer instances Support appropriate teams in creating user documentation and user trainings Good understanding of Agile values and principles Experience working in highly regulated environments Strong technical, analytical, and interpersonal skills Attention to details Excellent written and verbal communication skills Excellent problem solving, research, and follow-up skills Self-motivation and ability to work independently

R B Shah and Associates is looking for Litigation Expert to join our dynamic team and embark on a rewarding career journey Provide specialized expertise and advice in a particular field or industry. Analyze complex problems and develop effective solutions. Collaborate with stakeholders to implement best practices and strategies. Conduct research and stay updated on industry trends and advancements. Mentor and support team members in their professional development. Develop and present reports, recommendations, and technical documentation. Ensure compliance with relevant regulations and standards.

Responsibilities include but are not limited to: Write clear, easy to understand manuals and guides for installers or operators/customers to use when receiving their new equipment. Analyze information required for the development or update of procedures and form documentation. Research products, services, technology, or concepts to be documented, such that they are easily understood by the audience. Strong attention to detail, with ability to work independently to meet deadlines, and define and resolve problems Meet with design engineers, software developers, manufacturers, and installers to ensure that directions and descriptions are appropriate. Review and/or edit content developed by other members of the team. Incorporate appropriate drawings, graphics, illustrations, and photos. Work both independently and collaboratively as part of a team Prioritize and manage multiple projects at a time with custom design specifications Qualifications: Must have: Bachelors degree or equivalent in English, Communications, Business Administration or Technical Writing. 3+ years related experience or equivalent. Experience in the semiconductor equipment industry preferred. Fluency in technical and office software, including Word, Excel, and PowerPoint Excellent written and oral communication skills Acute attention to detail Ability to check all technical material for consistency and accuracy preferred. Creative, flexible, and innovative team player

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do: 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Content Management/ Web Publishing Experience : 5-8 Years.

Position: Technical Writer Location: Hybrid Company: Prospect Infosystem (India) LLP, Hyderabad Experience: 1 to 2 Years Work Hours: 2:00 PM to 11:00 PM IST Working Days: Monday to Friday Job Summary: Prospect Infosystem is seeking a motivated and detail-oriented Technical Writer with 1 to 2 years of experience to join our team. The ideal candidate will be responsible for creating clear, concise, and comprehensive documentation for technical products, services, and processes. You will collaborate closely with developers, product managers, and other stakeholders to ensure accuracy and usability of all content. Key Responsibilities: Create, edit, and maintain technical documentation such as user manuals, guides, release notes, FAQs, and API documentation Translate complex technical concepts into easy-to-understand language Work closely with engineers and product teams to gather information and understand documentation requirements Organize content and information flow in a user-friendly manner Ensure consistency in tone, style, and structure across all documentation Regularly update documentation based on feedback and product updates Requirements: Bachelor's degree in English, Communications, Computer Science, or a related field 12 years of experience in technical writing or content development Excellent written and verbal communication skills Basic understanding of software development and IT terminology Experience with documentation tools such as MS Word, Google Docs, Confluence, Markdown, or other authoring tools Strong attention to detail and ability to work independently Why Join Us? Opportunity to work in a fast-paced and growth-driven environment Exposure to global clients and cutting-edge technologies Supportive team culture and learning opportunities

Role & responsibilities Lead & Mentor: Lead, mentor, and grow a team of technical writers, setting the quality bar and fostering a collaborative environment focused on continuous learning and skill development. Strategize & Execute: Develop and own the end-to-end documentation strategy, ensuring it aligns with product roadmaps and user needs. Author & Edit: Create and maintain a wide range of high-quality technical content, including installation/administrator guides, user manuals, release notes, tutorials, and context-sensitive help. Collaborate & Influence: Act as the primary documentation stakeholder, partnering with Product Managers, Engineers, and Support Teams to gather information, validate accuracy, and ensure content addresses real-world use cases. Uphold Standards: Enforce content quality by ensuring adherence to the Microsoft Manual of Style (MSTP) and ADA accessibility standards. Manage Projects: Oversee the documentation lifecycle using JIRA, from planning and task allocation to final delivery. Preferred candidate profile 5+ years of experience in a technical writing role for a software product company. 2+ years of experience in a leadership or mentorship capacity. A mandatory professional certification in Technical Writing. Demonstrable experience working within an Agile framework. Core Competencies & Technical Skills Exceptional Writing & Creativity: The ability to transform complex technical concepts into engaging, easy-to-understand content through creative writing and clear articulation. Technical Proficiency: Authoring & Project Tracking: Deep expertise in Confluence and JIRA. Styling & Web: Proficiency with HTML, CSS, and Markdown to create web-based and context-sensitive help. Visuals & Office Suite: Familiarity with graphic tools like Snagit and a strong command of MS Office (Word, Excel, PowerPoint). Version Control: Experience with Git. Strategic Thinking: Strong editing, proofreading, and information architecture skills. Proactiveness: Comfortable learning directly from the application UI and proactively seeking information from subject matter experts.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing. Experience: 5-8 Years.

Roles and Responsibilities User & System Documentation: Create and maintain a knowledge base, user manuals, installation guides, FAQs, cheat sheets, and release notes tailored to both clinical and administrative users. Internal & Cross-Team Support: Develop process workflows, technical documents, BRDs (Business Requirement Document) and internal documentation for QA, Support, and Development teams. UI/UX Text & Tutorials: Write clear interface text and develop how-to content and tutorials to guide users through product features. Content for Diverse Audiences: Draft technical blogs, product updates, and marketing-oriented material for public and existing users across global markets. Video & Visual Content: Create walkthrough fast-track videos and quick guides for new features, using screen-recording or other editing tools. Research & Innovation: Conduct domain-related research to develop relevant content and improve documentation quality in line with user needs and global healthcare trends. Product Understanding & Compliance: Build a working understanding of the US healthcare domain and ensure documentation aligns with standards like HIPAA and healthcare workflows. Process Collaboration: Collaborate closely with product Managers, QA, and Engineering teams to ensure documentation accurately reflects system functionality and business requirements. Content Maintenance: Regularly review and update documentation to reflect product/process changes and user feedback. Desired Candidate Profile 0-2 year of experience in technical writing or related field (content writing). Strong understanding of English language grammar rules and syntax. Ability to work independently as well as part of a team environment. Proficiency in creating engaging technical content using various formats such as User Support, User Documentation, Technical Content Writing etc.

Responsibilities: * Collaborate with cross-functional teams on project deliverables. * Ensure accuracy, clarity, and consistency throughout documents. * Develop technical documentation using industry standards.

Key Responsibilities: Collaborate with internal stakeholders to gather, analyze, and document business requirements for Kanverse AI modules (AP Automation, Invoice Processing, Document Extraction, etc) Translate business use-cases into detailed product feature requirements (user stories, acceptance criteria, wireframes, workflows) Conduct gap analysis, data flow analysis, and feasibility assessments for AI/ML integration into business processes Assist in roadmap planning by identifying market trends, user pain points, and competitive insights Work closely with engineering and QA teams to ensure timely and accurate implementation of requirements Support UAT (User Acceptance Testing) and customer onboarding by defining test scenarios, reviewing outcomes, and ensuring alignment with client expectations Prepare product documentation, release notes, and training materials for end-users and internal teams Liaise with clients to understand business challenges and suggest appropriate Kanverse solutions and configurations

HIRING TECHNICAL WRITERS FOR OUR USA CLIENT, OFFICE @ GUINDY IT PARK, CHENNAI PREFERRED TN CANDIDATES & IMMEDIATE JOINERS MAX CTC: 8 LPA Tools like Zoho Docs, MS Office Suite, Lucid chart/Visio for workflows and visual content SUNEETA@AXYCUBE.IN Required Candidate profile MUST HAVE: MINIMUM 4+ years of experience in technical writing, operations documentation, or compliance writing, preferably within Credit Banking, FinTech, or SaaS industries. EXCELLENT ENGLISH !

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing.: Experience: 5-8 Years.

You should have knowledge of Intune/Autopilot, windows reset, application downloads, macros, and strong communication skills. You will be responsible for migrating user profiles, data, and settings to the new IT environment while ensuring data integrity and security. Testing and validating migrated data, creating and configuring user accounts, assigning permissions, and providing training and support to end-users are key tasks. Additionally, you will assist users with issues, develop user documentation, monitor the environment for problems, troubleshoot migration-related issues, and provide ongoing support. Preferred characteristics include effective communication, influencing and negotiation skills, analytical thinking, strategic planning, business acumen, financial management expertise, knowledge of current technologies, team management skills, driving organizational change, and excellent verbal and written communication skills. Your strong technical knowledge of IT infrastructure, experience with end-user migration tools, proficiency in Microsoft Office Suite, problem-solving skills, and interpersonal skills are essential for this role. Key Skills: Modern Workplace, Intune, Microsoft SCCM.,