71 Madcap Flare Jobs

The world's leading vendor of Cyber Security is seeking a dedicated individual to join their team as a Technical Writer for a 1-year contract. Check Point is at the forefront of combating sophisticated cyber threats and attacks, and we are looking for someone who is passionate about making the world a safer place. As a Technical Writer at Check Point, you will play a crucial role in product documentation projects. Your responsibilities will include owning end-to-end product documentation projects, from the initial design and draft reviews to the final release. You will be the content specialist for our products, creating advanced documentation and knowledge base articles. Your work will involve troubleshooting articles, identifying knowledge gaps, and improving published documents based on customer and internal feedback. To excel in this role, you should have at least 3 years of experience in Technical Writing and possess the ability to understand complex technical concepts. Excellent verbal and written communication skills are essential, as you will be working closely with developers, sales engineers, support agents, QA, and R&D teams. The ability to work in an Agile mode, within short deadlines, is a key requirement for this position. Knowledge in cyber security and experience with MadCap Flare will be advantageous. If you have a previous technical assistance role in IT, it will be considered a plus. This role offers you the opportunity to contribute to cutting-edge technologies and services, meet real-time customer needs, and be part of a dynamic and innovative team at Check Point. If you are ready to take on the challenge of redefining the security landscape and have a passion for creating impactful documentation that enhances our products, we invite you to apply for this exciting opportunity with us.,

At NiCE, we do not limit our challenges; we challenge our limits always. We are ambitious, game changers, and play to win. We set the highest standards and execute beyond them. If you share our mindset, we offer you an ultimate career opportunity that will ignite a fire within you. We are looking for a seasoned Senior Technical Writer to take charge of documentation initiatives across multiple product lines within NiCE Actimize R&D. This role involves strategic influence, leading a small group of writers, content planning, cross-functional collaboration, and process improvement. In this role, you will: - Own end-to-end documentation for complex enterprise software products. - Collaborate with Subject Matter Experts (SMEs), developers, and product managers to deliver high-quality, user-focused content. - Develop and maintain structured content such as user guides, developer/API docs, and contextual help. - Simplify complex concepts for various audiences, including customers, support, and developers. - Enhance comprehension by creating and integrating visual aids and videos. - Ensure alignment of deliverables with Agile sprints and release timelines. - Provide editorial and mentoring support to other writers and content contributors. - Promote best practices in technical communication and drive process efficiencies within the team. Qualifications required: - 2-4 years of experience as a technical writer in an enterprise software development environment. - Proficiency in Agile environments and topic-based authoring. - Strong understanding of APIs and developer-centric documentation. - Ability to grasp complex technology and tools. - Experience creating clear and structured guides for different audiences, including developers (API documentation). - Familiarity with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence). - Experience in producing videos for technical documentation, with knowledge of Mimic or Camtasia being an advantage. - Passion for quality, excellent communication skills, and strong teamwork capabilities. - Strong problem-solving and decision-making skills. Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of the best, work in a fast-paced, collaborative, and creative environment. At NiCE, every day presents an opportunity to learn and grow, with endless internal career prospects across various roles, disciplines, domains, and locations. If you are passionate, innovative, and eager to continuously raise the bar, you could be our next NiCEr! At NiCE, we follow the NiCE-FLEX hybrid model, which allows maximum flexibility. You will work 2 days from the office and 3 days remotely each week. Office days focus on face-to-face meetings, fostering teamwork, collaborative thinking, innovation, and a vibrant, interactive atmosphere. Requisition ID: 7628 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor About NiCE: NICELtd. (NASDAQ: NICE) software products are utilized by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to provide exceptional customer experiences, combat financial crime, and ensure public safety. Each day, NiCE software manages over 120 million customer interactions and monitors 3+ billion financial transactions. Recognized as an innovation powerhouse excelling in AI, cloud, and digital technologies, NiCE is consistently acknowledged as the market leader in its domains, with over 8,500 employees spread across 30+ countries.,

Key Responsibilities Develop clear, concise, and accurate technical documentation, manuals, and user guides Collaborate with product managers, developers, and QA teams to understand technical concepts Translate complex technical details into user-friendly content for varied audiences Write website content, product descriptions, FAQs, case studies, and internal communications Maintain consistency in style, tone, and terminology across all documents Revise and update existing documentation to ensure accuracy and completeness Work with graphic designers to enhance documents with visuals and diagrams Skills Required Proven experience in technical writing or content writing (IT/software domain preferred) Excellent written and verbal communication skills in English Proficiency with MS Office , Google Docs , and documentation tools like MadCap Flare , Adobe FrameMaker , or Markdown Ability to quickly grasp complex technical concepts and make them easily understandable Knowledge of content management systems and SEO best practices is a plus Strong attention to detail and organizational skills To Apply Walk-in / Contact: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact: 8884572014

Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create and update IT related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do: Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte sized informational modules to educate end users on appropriate use of documented policies) Develop and propose documentation plans and outlines for new procedures, user/training guides and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZSs compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring: BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 yearstechnical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.

As a Senior Technical Writer with a focus on networking technologies, particularly Industrial IoT switches, routers, and wireless devices, you will be responsible for documenting IOS-XE based Polaris features and producing top-notch technical content for CLI-based networking products. Your primary responsibilities will include developing and updating product documentation for Industrial IoT networking products. You will collaborate closely with engineering teams to grasp the intricacies of Polaris (IOS-XE) features. Utilizing tools such as Oxygen XML Editor, Adobe Experience Manager (AEM), and MadCap Flare, you will create and maintain content. Your ability to simplify complex technical concepts into user-friendly documentation will be crucial in this role. To excel in this position, you must possess a track record of documenting switches, routers, and wireless devices. Hands-on experience with Oxygen XML, AEM, and MadCap Flare is essential. A solid comprehension of CLI-based products and exceptional written and verbal communication skills are also required. If you are ready to take on this exciting challenge and contribute your expertise to our team, please send your resume to Senthil Kumaran at senthil@trilyonservices.com.,

About SolidCAM: SolidCAM is a global leader in Computer-Aided Manufacturing (CAM) software, providing advanced and user-friendly solutions that seamlessly integrate with leading CAD systems such as SOLIDWORKS, Autodesk Inventor, and Solid Edge. With patented technologies like iMachining and specialized capabilities for Swiss, 5-axis, 2D, and 3D machining, SolidCAM equips manufacturers with unparalleled efficiency and a competitive advantage. As a Technical Writer and German Translator at SolidCAM, you will be an integral part of the global Documentation Team. Your primary responsibilities will include developing, writing, and maintaining English user documentation, which encompasses online help, user guides, and application tutorials. Additionally, you will be updating existing German user documentation and translating new English content into Native German. Collaboration with the GmbH team will be essential to tailor documents to resonate effectively with the German audience. Training on SolidCAM software and its CAD integrations will be provided to support you in this role. Responsibilities: - Develop and maintain high-quality English technical documentation. - Update existing German technical documentation and ensure accurate localization of new content to the German language. - Collaborate with the GmbH team and subject matter experts to translate technical details into comprehensive content. - Enhance documentation with new SolidCAM software versions. - Utilize Adobe products (RoboHelp, InDesign, Photoshop, and Illustrator) for authoring, managing documentation, creating images, and illustrations. - Edit and proofread technical content to ensure accuracy and clarity. - Manage documentation using content management and version control systems. - Handle multiple projects simultaneously, ensuring the delivery of high-quality documents. - Deliver user-centric and customer-focused documentation. Qualifications: - B2 level proficiency in German, both in writing and speaking. - Strong written and verbal communication skills. - Proficiency in MS Office and Adobe products (Acrobat, etc.). - Knowledge of HTML, CSS, and other web technologies. - Excellent organizational skills with attention to detail and the ability to manage multiple projects concurrently. - Strong interpersonal skills for effective team communication and collaboration, along with the capacity to work independently. - Motivation, dedication, and proficient problem-solving abilities. - Willingness to learn new technologies and applications, and stay updated with industry trends and best practices in technical writing. Preferred Qualifications: - Degree or certification in Technical Writing, Communications, Computer Science, Engineering, or related fields. - 2 to 4 years of experience as a Technical Writer, preferably with knowledge in design and manufacturing. - Minimum 1 year of experience in translating technical documents between English and German. - Basic understanding of software development. - Experience with 3D CAD design software (e.g., SOLIDWORKS, Solid Edge, Inventor, NX, etc.). - Familiarity with CMS and version control systems (e.g., Git integrated with RoboHelp and Atlassian Bitbucket). - Knowledge of Atlassian Jira for bug tracking, issue tracking, feature development, and agile project management. - Familiarity with MadCap Flare or similar help authoring solutions, WordPress, FTP solutions, and knowledgebase systems. What We Offer: - Opportunity to work with a global leader in CAM software solutions. - Collaborative and innovative work environment. - Competitive salary and benefits package. - Professional development and growth opportunities.,

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Adobe RoboHelp Professionals in the following areas : Job description: Online Help Developer - Adobe RoboHelp or MadCap Flare Developer - Online Help We are currently seeking an Online Help Developer to join the Clients Creative Content Creation Team. We are in a period of rapid development and it s a very exciting time to join part of clients Content Group in digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Clients digital content through thoughtful and innovative content initiatives! Purpose of the Job To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge. Responsibilities Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness Ensure all-around consistency in Style check, clarity, and conciseness in writing Quality assurance of all content moved for next level of review Strongly adhere to processes and guidelines Strong research skills including gathering and analyzing data from SME s to develop respective documentation Must have the ability to understand the products by hands-on experience Manage multiple assignments simultaneously while working independently and with other writers Qualifications Any Computer Degree with 3-5 years of proven work experience in technical writing Desired Tool Knowledge Expertise in Adobe RoboHelp & MadCap Flare Skill Set Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Key Responsibilities: Technical Writing: Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials. Collaborate with developers, engineers, product managers, and SMEs to gather technical information. Create standardized templates and maintain consistency across documents. Edit and update documentation in line with product and process changes. Ensure compliance with company style guides, branding, and regulatory standards. Video Editing: Create and edit instructional videos, product demos, onboarding videos, and explainer videos. Integrate voiceovers, captions, animations, screen recordings, and graphics to enhance video quality. Manage the end-to-end video production process: planning, editing, revisions, and publishing. Optimize videos for web, internal learning platforms, and client-facing portals. Maintain video content libraries and ensure all media is appropriately archived. Cross-Functional Collaboration: Work closely with product, engineering, training, marketing, and communication teams. Participate in sprint reviews, product demos, and other cross-functional meetings to gather content. Required Skills and Qualifications: Bachelor's degree in Communications, English, Computer Science, Media Studies, or a related field. 5+ years of experience as a Technical Writer and/or Video Editor. Strong skills in technical writing tools (e.g., MS Word, Confluence, MadCap Flare, GitBook). Proficiency in video editing software (e.g., Adobe Premiere Pro, Camtasia, Final Cut Pro, DaVinci Resolve). Ability to create storyboards and script content when needed. Strong understanding of technical concepts, software development lifecycle, APIs, and product workflows. Excellent written and verbal communication skills. Attention to detail and commitment to quality. Ability to manage multiple projects and deadlines simultaneously. Preferred Qualifications: Experience working in [industry-specific, e.g., Banking, SaaS, Healthcare, Telecom]. Familiarity with screen recording tools (e.g., Loom, OBS Studio, Snagit). Basic graphic design skills (e.g., Canva, Photoshop, Illustrator). Knowledge of Agile/Scrum methodology. Understanding of SEO best practices for documentation and videos.

Role: Technical Writer Location: Chennai, Hybrid Budget: up to 15 LPA (Hike based on Current CTC) Experience: 4-8 years Notice Period: Immediate to 15 days Job Type: Permanent with Quess Corp No of positions: 3 Interview process: L1 Virtual interview & L2 Face-to-Face interview at client location Job Description: We are looking for a Technical Writer with proven experience in creating and maintaining software documentation. The ideal candidate should have: Strong skills in authoring user manuals, installation guides, API documentation, and online help systems Ability to collaborate with software developers, QA, and product managers to gather and structure technical information Experience with documentation tools such as MadCap Flare, RoboHelp, Confluence, or similar Working knowledge of software development processes and the ability to understand technical concepts Excellent written and verbal communication skills Familiarity with version control tools (e.g., Git) and Agile methodologies is a plus If interested, please share your resume to priya@lionandelephants.com & abinaya@lionandelephants.com along with the following details Notice Period Current CTC Expected CTC Total & Relevant experience Any offers in hand Thanks & Regards, LION & ELEPHANTS CONSULTANCY PVT LTD SINGAPORE | INDIA

The Senior Technical Writer works with different teams to create product content and documentation that help both internal teams and end users make the most of our solutions. Assists in managing the content throughout its entire lifecycle. Duties & Responsibilities Support the writing team with technical writing methods, tools, and techniques Help solve issues in Agile workflows and publishing processes Ensure the writing team has the resources they need; manage the daily tasks of the writing team Improve current processes and suggest new methods for better results Lead projects that improve the Technical Writing team s deliverables and processes Create documentation like release notes, user and admin guides, installation guides, quick references, knowledge base articles, and API documentation Edit and write content following style and editorial standards Work with UX, product, and engineering teams to design UI content Resolve any documentation issues raised by others; identify new documentation needs and opportunities; oversee and support all aspects of assigned documentation Help share knowledge across teams and guide others to create accurate content Assist in maintaining guidelines for documentation authors Skills Required Bachelor s degree Experience writing or editing content like UI text, support articles, or knowledge base articles Familiarity with tools like Azure DevOps, Jira, or Rally Basic knowledge of source control tools like Git or Azure DevOps Repos Experience using Confluence and SharePoint Knowledge of HTML and CSS Experience with graphic editing tools and screen capture software Experience leading technical writers and helping others succeed Strong interest in helping users get the information they need Good critical thinking and problem-solving skills Experience with writing and editing complex software documentation Strong grammar skills and the ability to create clear, simple documentation Great team player who can give and receive constructive feedback Ability to work in a fast-paced agile environment Experience working with teams across different time zones Familiarity with MadCap Flare, or similar tools Proficient with Microsoft Word, PowerPoint, and Excel Desire to stay up to date with new writing and design trends Desired Skills and Qualifications: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Role Description : As a Senior Principle Engineer - Tech Publications at Incedo, you will be responsible for creating technical documentation for internal and external stakeholders. You should have excellent writing skills and be able to communicate complex technical concepts to both technical and non-technical audiences. Roles & Responsibilities: Documentation Leadership: Oversee the end-to-end documentation lifecycle, including planning, developing, writing, editing, and publishing complex technical content related to Network Security and Multi-Cloud Services, 5G, DDoS, Application Security, and Load Balancing. Technical Content Development: Create clear, coherent, and technically accurate documentation, diagrams, forms, and presentations that cater to various stakeholders, including technical teams, end-users, and business partners. DITA Implementation: Lead the adoption and implementation of DITA to create modular, reusable content that enhances efficiency and consistency across documentation. Ensure that content is organized logically and can be easily repurposed for various audiences and delivery formats. Stakeholder Collaboration: Act as a bridge between technical teams (Engineering, QA, SEs, PMs) and business stakeholders to ensure accurate and impactful documentation. Innovation and Standards: Implement and maintain documentation standards and processes that enhance content quality and usability, leveraging DITA and other cutting-edge technical writing tools and methodologies. Technical Skills : Proficiency in modern technical writing tools and platforms, including MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, Sphinx, and RoboHelp. Strong experience in DITA authoring and publishing processes, including topic-based authoring and the use of DITA XML for content management. Familiarity with version control and repository systems such as SVN, Perforce, Git, Jira, ClearCase, and SharePoint. Experience in creating content for both software (SW) and hardware (HW) products, including User, Programmer, and Admin Guides, as well as API documentation. Strong understanding of Network Security, Multi-Cloud Services, 5G, DDoS protection, Application Security, and Load Balancing. Nice-to-have skills Experience with Content Management Systems (CMS) and Single-Source Publishing. Background in conducting usability tests and contributing to User Interface Design. Qualifications Educational Background: A masters degree in arts/science or a bachelors degree in engineering. Experience: 15+ years of relevant technical writing experience, with at least 5 years in a managerial role overseeing documentation teams in the Network Security domain. Communication Skills: Exceptional written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences. Self-Starter: Ability to work independently and present product information intelligently and persuasively to gain the attention of customers and stakeholders.

Role Description : As a Senior Technical Writer, you are expected to perform the following: - Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision - Identify, plan for and revise technical writing project requirements, and research complex source material for these projects - Articulate and describe each feature of the products in an understandable way to the end users - Help to identify and implement standards and process improvements - Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule - Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks. - Prepare comparative studies against partners and competitors documents - Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team. Technical Skills : Technical Content Development (Writing, Editing, Publishing) Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs) Testing (SW/Usability tests and User Interface Design and Online Help) Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx) Industry: Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing. Nice-to-have skills MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp. Qualifications Any masters degree in arts/science or a bachelors degree in Engineering with 10+ years of relevant experience with excellent communication skills CCNA certification is an added advantage Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud , integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world s best-known brands. As a Technical Writer at Aera, you will play an important role in ensuring our customers are equipped to harness the full potential of our complex product. You will collaborate closely with Product Managers and developers to design documentation that empowers users to become self-sufficient in utilising our platform. You will also work with the Customer Engagement team to understand customer pain areas and develop help artifacts to fill any gaps. This role extends beyond traditional technical writing; you will get to act as the bridge between our technology and our customers, making sure that the product s value is articulated in a clear, concise, and compelling manner. Responsibilities Documentation Development: Create and maintain comprehensive product documentation, including user guides, release notes, API Guides, infographics, and training videos. Content Clarity: Translate complex technical concepts into clear, concise, and easily understandable documentation so that users can effectively use the Aera platform. UX Writing: Review and suggest improvements to user interface (UI) strings, ensuring a seamless and user-friendly platform experience for our users. Documentation Strategy: Contribute to the development of documentation strategies and best practices to enhance the overall user experience. Documentation Updates: Keep documentation up-to-date with product changes and improvements, ensuring that users always have access to the latest information. Cross-functional Collaboration: Work closely with SMEs from different teams to gather technical information and insights required for accurate and user-friendly documentation. Quality Assurance: Review and edit documentation for accuracy, consistency, and adherence to documentation standards in Aera. Nice to Have As an experienced Technical Writer with 3-7 years of dedicated technical writing experience, you should possess the following qualifications and attributes: Hold a degree in Technical Communication, English, or Computer Science with an interest in data science, data analytics, AI/ML, conversational AI chatbots and related technologies. Strong command of the English language with excellent grammar skills. Familiarity with generative AI tools for content ideation, research, and quality enhancement. Exceptional writing and editing skills, with an emphasis on clarity, conciseness, and the ability to present information logically. Understanding of technical concepts (Software Products, Development, Testing, Regression Testing, Sprint/Iteration). A strong background in technology with the ability to quickly grasp complex technical concepts and translate them into user-friendly documentation. Proficiency in documentation tools and software such as Atlassian Confluence, Gitbook, Document360, Markdown, Madcap Flare, Adobe Robohelp, Adobe FrameMaker, Oxygen, Arbortext, SnagIT, Active Presenter, or other specialized documentation platforms. Meticulous attention to detail to ensure accuracy and consistency in all documentation. A team player who can effectively collaborate with cross-functional teams, including developers, product managers, and customer engagement teams. Ability to work in a fast-paced environment, quickly learn new tools, adapt to changing requirements, and meet deadlines. A commitment to understanding the needs of our users and ensuring that documentation meets those needs effectively. A desire to stay updated with industry trends and best practices in technical writing and UX writing. Self-motivated, organized, and able to prioritize tasks effectively. If you share our passion for building a sustainable, intelligent, and efficient world, you re in the right place. Established in 2017 and headquartered in Mountain View, California, were a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let s build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you re working from the office, you ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description As a Senior Technical Writer, you are expected to perform the following: - Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision - Identify, plan for and revise technical writing project requirements, and research complex source material for these projects - Articulate and describe each feature of the products in an understandable way to the end users - Help to identify and implement standards and process improvements - Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule - Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks. - Prepare comparative studies against partners and competitors documents - Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team. Technical Skills Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary. Technical Content Development (Writing, Editing, Publishing) Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs) Testing (SW/Usability tests and User Interface Design and Online Help) Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx) Industry: Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing. Tools: MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp. Nice-to-have skills Qualifications Academic Qualification: Any masters degree in arts/science or a bachelors degree in Engineering with 10+ years of relevant experience with excellent communication skills CCNA certification is an added advantage

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do: 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Content Management/ Web Publishing Experience : 5-8 Years.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing. Experience: 5-8 Years.

Senior Technical Writer WHAT MAKES US, US. Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT FOR US Do you aim to develop documentation that makes users succeed and look goodDo you enjoy learning about complex user scenarios and presenting them clearlyAnd do you enjoy working in a challenging, agile software development environment Join our user documentation team as a Senior Technical Writer for the Platform development line. We are a collaborative group of technical writers committed to delivering high-quality, user-centric documentation for our investment management solutions and services. We continuously develop and improve our own content management policies and procedures. Our supportive team spirit, buddy programs, and peer processes ensure that we technical writers can efficiently work together and grow professionally and as a team. We expect you to be comfortable working independently across our agile teams: You will collaborate with a variety of stakeholders to gather information and create structured, consistent content for effective user assistance that contributes to business outcomes. The Platform development line, which you will join, focuses on the technical foundation of SimCorp offerings, such as the installation, configuration, administration, and maintenance of products and services. WHAT YOU WILL BE RESPONSIBLE FOR Research, create, and maintain clear and easy-to-find user documentation in several formats at high quality and without supervision, according to our standards and guidelines, to ensure that users can work efficiently. Contribute modular, structured content to the topic repository to ensure that user documentation is created efficiently from a single source without redundancies or contradictions. Collaborate with four or more agile teams to ensure the efficiency and effectiveness of our agile user documentation processes. Support and guide agile teams in their contributions to the user documentation. Communicate clearly and reliably with stakeholders. Contribute to writing work groups which define and improve documentation standards and processes to ensure that they add value for SimCorp clients and SimCorp itself. Support technical writer colleagues by editing their content to ensure high quality and consistency of the documentation. WHAT WE VALUE At least five years of experience in technical communication about product and service platforms in a software development organisation. Experience working with APIs and cloud technologies such as Microsoft Azure. Proficient oral and written communication skills in English. Practical experience with topic-based authoring in a structured authoring environment. It s beneficial if you have practical experience working: In an agile environment. In a DevOps or Continuous Delivery environment. With PowerShell scripts and VS Code. With MadCap Flare. With git. You enhance our team of technical writers if you Are curious to develop yourself as a technical writer and grow professionally. Seek collaboration with stakeholders, such as product owners, software engineers, UX designers, and so on. Explore possibilities to improve documentation standards and processes. Can listen and share with kindness. If you come work with us as a Senior Technical Writer, we will Welcome you to a skilled, experienced team of around 20 technical writers. Pair you with a Lead or Principal Technical Writer to help you onboard. Empower you to succeed and thrive with our processes and systems. Support your professional development and encourage your curiosity. BENEFITS Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and work-life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. NEXT STEP Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photos, age, or any non-professional information from your application. Thank you for aiding us in our endeavour to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you in discovering the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. #Li-Hybrid

Hiring in Straive!!!!! Job Role: Technical writer Years of Experience: 8 to 12 years Work mode: Hybrid (Chennai/Gurugram/Bangalore/Hyderabad) General shift About Straive:- Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains. Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the companys long-term vision. The company is a specialized solutions provider to business information providers in finance, insurance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. Our Data Solutions business has become critical to our client's success. We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows. As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them. With a client-base scoping 30 countries worldwide, Straives multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore. Roles and Responsibilities: Collaborate with stakeholders to understand features and updates for accurate documentation Design and develop content from scratch Develop and maintain comprehensive product help guides and documentation Gather feedback from users and stakeholders to continuously improve documentation and training materials Manage the documentation repository, ensuring easy accessibility and organization of materials Maintain Strong working relationships with Stakeholders, Informatics, Projects, Product Marketing, Service, and the global experience team. Required Skills: Strong writing and editing skills, with the ability to convey complex product information clearly and concisely. Good understanding of SDLC methodologies, such as Agile. Familiarity with Confluence, JIRA Understanding of WCAG and Accessibility principles in context of technical writing (e.g. formatting, compliance rules) Develop and maintain technical and API documentation. Use DITA and Oxygen for structured content authoring and to Create and publish documentation with MadCap Flare. Should be able to Manage XML-based documentation. Develop diagrams and workflows using MS Visio/Canva/Figma. Collaborate with teams to gather information and ensure content accuracy. Must have skill – XML DITA SDL Tridion Docs X-MetaL GitHub Adobe Photoshop, Illustrator, Acrobat Pro DC Ability to multi-task, prioritize, and complete assignments within stipulated deadlines “Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”

As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function

The Impact you will have in this role: Associate Technical Writers at DTCC create documentation, in-product help and other content that help clients and stakeholders to use DTCC products correctly. They develop knowledge of given DTCC products and gather information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience, supporting's more independent use of DTCC products. Types of deliverables include user guides, in-product help, technical specifications, best practice documents, FAQs and more. Your Primary Responsibilities: Create documentation, in-product help and other content that help users to more independently and efficiently use DTCC products, ensuring accuracy and quality of all deliverables Translate technical concepts into clear, easy-to-understand, engaging and logically organized content Assist in maintenance and/or development of content on the DTCC Learning Center Develop deep understanding of one or more DTCC business areas Build and nurture relationships, collaborating with a range of stakeholders Adhere to defined documentation processes and standards established within DTCC Learning Follow prescribed templates in Microsoft Office and/or MadCap Flare to create documentation and in-product help content Keep up to date with and apply emerging and current learning/documentation/curation trends and best practices Participate in and contribute to DTCC Learning initiatives to advance our client enablement content Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Strong project management/organizational skills Excellent written communication and editing capabilities Exceptional attention to detail Ability to prioritize multiple assignments simultaneously and effectively meet deadlines Proficient to advanced MS Word and or MadCap Flare skills; MS Suite, and Sharepoint.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing.: Experience: 5-8 Years.

Gigamon is seeking a self-motivated individual to join the Technical Publications team in providing customer documentation for its highly acclaimed Visibility product portfolio. The individual will work closely with Product Managers, Development Engineers, QA and Solutions Engineers to develop and deliver customer documentation. As part of a dynamic cross-functional team, the candidate will thrive in helping to improve the customer experience by delivering high-quality documentation for Gigamon products. What You ll Do: Develop customer documentation for Hardware and Software, CLI and GUI-based documentation. Follow documentation standards and best practices. Participate in Engineering specification reviews. Provide documentation on time and in line with product release dates. What You ve Done: Minimum 6+ years of experience in technical writing. Self-starter who can multi-task, seek out information on assigned tasks in a fast-paced, collaborative team environment. Proficiency with PC Desktop tools. Exposure to MadCap Flare, Madcap Central, Adobe Acrobat, Confluence Exposure to XML documentation, HTML5, and CSS. Who You Are: Technical background in networking and/or network security products.\ Passion for producing customer-facing instructional content that is accurate, concise, and easy to understand.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing. Experience: 5-8 Years.

As a Technical Writer, you will translate complex information into simple, polished, and engaging content that helps clients understand how to install, set up, and use Fiserv s products and services. You bring excellent writing and verbal communication skills, experience writing business documentation, and demonstrated ability to work in a fast-paced development environment. Your Responsibilities: Create Release Notes, Installation Guides, User Guides, Quick References, Help (HTML) files, and other assigned content. Analyze and translate technical and functional designs into user-friendly client material. Collaborate with subject matter experts to obtain an in-depth understanding of the product and the documentation needs. Use test environments to research Fiserv products and services and obtain screen samples for your documentation. Adhere to the Microsoft Style Guide and department writing standards. Need to have: Bachelors degree required. Degree in English, Technical Communications, Professional Writing, or Journalism preferred. 2-4 years of hands-on experience with Madcap Flare to create, manage, and publish documentation. Hands on experience with Microsoft Word, SharePoint, SnagIT, JIRA, and Confluence. Experience creating technical documentation in an Agile environment. Proficient at writing content in U.S. English. Nice to have: Experience writing user interface text and application screen content. Related banking industry experience in platforms, banking applications, payments, or online financial solutions. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.