123 Madcap Flare Jobs

Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional developmentAt DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Associate Technical Writers at DTCC create documentation, in-product help and other content that help clients and stakeholders to use DTCC products correctly. They develop knowledge of given DTCC products and gather information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience, supportings more independent use of DTCC products. Types of deliverables include user guides, in-product help, technical specifications, best practice documents, FAQs and more. Your Primary Responsibilities: Create documentation, in-product help and other content that help users to more independently and efficiently use DTCC products, ensuring accuracy and quality of all deliverables Translate technical concepts into clear, easy-to-understand, engaging and logically organized content Assist in maintenance and/or development of content on the DTCC Learning Center Develop deep understanding of one or more DTCC business areas Build and nurture relationships, collaborating with a range of stakeholders Adhere to defined documentation processes and standards established within DTCC Learning Follow prescribed templates in Microsoft Office and/or MadCap Flare to create documentation and in-product help content Keep up to date with and apply emerging and current learning/documentation/curation trends and best practices Participate in and contribute to DTCC Learning initiatives to advance our client enablement content Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 4 years of related experience Bachelors degree preferred or equivalent experience Talents Needed for Success: Strong project management/organizational skills Excellent written communication and editing capabilities Exceptional attention to detail Ability to prioritize multiple assignments simultaneously and effectively meet deadlines Proficient to advanced MS Word and or MadCap Flare skills; MS Suite, and Sharepoint. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. Please contact us to request accommodation.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills swagger,git,agile,saas,technical writing,api documentation,technical documentation,documentation tools,user support,computer science,documentation,dita,xml,snagit,robohelp,jira,content writing,confluence,framemaker*,api*,madcap flare*,html*,postman*

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills swagger,git,agile,saas,technical writing,api documentation,technical documentation,documentation tools,user support,documentation,dita,xml,snagit,robohelp,jira,content writing,confluence,framemaker*,api*,madcap flare*,html*,postman*

As a Technical Writer at our company in Bangalore, your primary responsibility will be to create, develop, plan, write, and edit operational, instructional, maintenance, or test procedures for various types of publications including paper, multimedia, and web-based platforms. You will conduct interviews with users and technical staff to gather necessary data for documentation, and then translate technical information into manuals or web-based documents that cater to both technical and non-technical users. You will be expected to understand and implement various document engineering processes and specifications, recommend formats that meet technical and customer requirements, and ensure that the final products adhere to the company's documentation and quality assurance standards. Additionally, you will create and update User Documentation and online help for assigned projects in alignment with BU documentation requirements and standards, ensuring clear and concise documentation that meets client/BU needs. To excel in this role, you must learn and comprehend the product usage to prepare user documents effectively, customize content to suit user requirements, research technical documents to establish a basic technical understanding of the project, and identify relevant information sources to enhance project comprehension within the team and client/BU. Furthermore, you will be required to develop a deeper knowledge of various documentation tools such as authoring tools (e.g., RoboHelp, MS Word, FrameMaker), screen capture tools (e.g., SnagIT), and graphic design tools (e.g., MS Paint, PhotoShop, PaintShop Pro). A Bachelor's Degree in a relevant field of study or equivalent education and experience is necessary for this role, along with excellent problem-solving and analytical skills, clear written and verbal communication abilities, and strong interpersonal, organizational, presentation, and reporting skills. Ideally, you should have a minimum of 3 years of experience in financial software, with a preference for expertise in fund accounting. A solid understanding of Investment Finance and associated principles is also required. Key skills for this position include proficiency in Technical Writing, Agile Scrum, Kanban, and MadCap Flare. The educational qualifications sought are B.Sc, B.Com, M.Sc, MCA, B.E, or B.Tech in relevant disciplines. If you believe you possess the requisite skills and experience for this role, please send your application to jobs@augustainfotech.com.,

Were looking for an experienced Senior Technical Writer with a proven ability to create high-quality technical documentation for diverse audiences. Key Skills & Experience 8+ years of professional technical writing experience. Proficient in MadCap Flare, Visual Studio Code, MS Office, and Confluence. Expertise in Topic-Based Authoring and XML-Based Authoring. Proficiency with AI-powered writing tools (mandatory). Demonstrated success in creating: Feature Description Documents Technical Design Documents Product Requirement Documents (PRD) User Manuals and other customer-facing documentation Hands-on experience with Content Management Systems. Additional Plus Knowledge of IT Management Systems (Discovery, ITAM, ITSM). Background in networking concepts and technical documentation. If you are passionate about producing precise, user-friendly, and impactful documentation, wed love to hear from you!

As a Technical Writer II at Infoblox, you will play a crucial role in the Technical Documentation (TechDocs) team in India, reporting to the senior manager of TechDocs. Your primary responsibility will be to enhance the customer experience by creating high-quality product documentation. To achieve this, you will collaborate closely with various teams such as Product Management, Engineering, QA, and Support to develop and deliver technical documentation for Infoblox products. Your role will also involve exploring and implementing new technologies and tools to enhance the creation and delivery of customer-facing documentation for Infoblox's Software as a Service (SaaS) and DDI (DNS, DHCP, IPAM) products. Your key responsibilities will include: - Becoming a Subject Matter Expert (SME) on Infoblox products for creating and delivering customer-facing documentation - Reviewing and analyzing product documents and specifications, and gathering product information by communicating with stakeholders - Collaborating with cross-functional teams to produce technical information for various aspects such as installation, administration, CLI, API, online help, and release notes - Creating documentation plans, project schedules, and maintaining accurate and concise documentation - Structuring information logically for target audiences and creating illustrations and workflow diagrams to simplify complex information - Using company-supported tools to manage source files, project schedules, and documentation reviews - Delivering final documentation for posting on the Infoblox Documentation Portal To excel in this role, you should possess: - 5+ years of writing and editing experience in networking, security, or related fields - Proficiency in written and verbal English, with strong editing skills - Experience with tools such as Confluence Cloud, JIRA, MapCap Flare, Draw.io, Adobe Illustrator, Adobe Acrobat, Microsoft Office, and Microsoft Teams - Understanding of UX/UI best practices, single sourcing, and source control systems - Excellent analytical, communication, and cross-departmental relationship management skills - Ability to work independently, handle multiple assignments in a fast-paced environment, and collaborate effectively with multinational cross-functional teams In the first six months, you will: - Learn about Infoblox products and gain hands-on experience - Deliver high-quality technical documentation and establish good relationships with stakeholders - Familiarize yourself with InfoDev processes, style guide, and website content After about a year, you will: - Become the TechDocs SME for assigned products - Continue to deliver quality technical documentation and provide process improvement ideas - Stay updated on industry trends and tools, offering feedback to the TechDocs team At Infoblox, we offer a comprehensive benefits package that covers your health, wealth, and wellness, alongside a great work environment and employee programs. We believe in transparency, curiosity, respect, and having fun while exceeding customer expectations. Join us to be part of a diverse, inclusive, and innovative culture that values continuous learning and growth.,

As a Technical Writer at Coastal Seven Consulting, located in a hybrid work environment, you will play a crucial role in developing and maintaining comprehensive documentation for our AI products and technology platforms. Your primary responsibility will involve collaborating with the product manager and engineering team to create technical guides, API documentation, process workflows, and user manuals. These documents will facilitate seamless adoption and usage of our AI-driven solutions by our clients. Your key responsibilities will include creating, updating, and managing product manuals, technical specifications, user guides, and API documentation for our AI-driven solutions. You will also be tasked with developing detailed process workflows, standard operating procedures (SOPs), and best practices to ensure clarity in implementation. Additionally, you will write and maintain SDK, API, and integration documentation to assist developers in effectively interacting with our AI services. Building and maintaining internal and external knowledge bases, FAQs, and troubleshooting guides will also be part of your responsibilities. Collaboration will be a significant aspect of your role, as you will work closely with engineers, product managers, data scientists, and designers to extract information and translate technical concepts into easy-to-understand documentation. Creating visual aids such as process flowcharts, system architecture diagrams, and infographics to enhance comprehension will be essential. You will also be responsible for ensuring that all documentation is up-to-date with product releases and feature enhancements. Additionally, contributing technical blogs, whitepapers, and case studies to showcase AI innovations and applications will be encouraged. To excel in this role, you should ideally have 3-5 years of experience in technical writing, preferably in AI, SaaS, or enterprise technology. Familiarity with AI/ML concepts, cloud platforms (AWS, Azure, GCP), APIs, and software development workflows is essential. Proficiency in documentation tools like Confluence, GitHub, Markdown, DITA, MadCap Flare, Swagger, or Postman is required. Your ability to simplify complex technical concepts into clear, structured, and user-friendly documentation will be crucial. Strong interpersonal skills to collaborate effectively with technical and non-technical teams are necessary. If you are passionate about working in the AI space and possess the qualifications and skills mentioned above, we invite you to send your resume and portfolio to tejaswinip@coastalseven.com or consulting@coastalseven.com. By joining us, you will have the opportunity to work on cutting-edge AI products, contribute to open-source documentation, and shape the future of AI. Additionally, you will benefit from health insurance and flexible working hours.,

Your Impact Working in the Product Information team, as part of the Engineering department, you are an integral part of a software development team that strives for perfection and is committed to success. Technical writers contribute to products across the Enterprise, Process, Customer Experience, Analytics, and Business Networks suites. What The Role Offers OpenText is seeking a talented, personable technical writer who contributes to the Product Information team by creating sophisticated technical documentation for a variety of software products. As a technical writer at OpenText, you plan the documentation strategy, create content, contribute to department innovations, and produce professional online help and guides. As a customer advocate, you participate in the planning process and help define the product documentation requirements. You should be able to work independently and productively with minimal supervision as part of a geographically distributed team. Team members work individually as well as part of a larger group. Your ability to organize your time and see projects through to completion is extremely important. What you will need to succeed Producing high-quality, clear, accurate, and complete documentation with no errors, within established deadlines. Organizing and prioritizing tasks and have exceptional analytical skills. Managing multiple projects and deliverables. Working in an agile development environment and having the ability to gather information for a writing assignment from a variety of sources, including development, QA, UXD, and product management. Researching and learning new technologies in Technical Communications. University degree or college diploma (BA or MA), preferably in English, Computer Science, Technical Writing, or Instructional Design, with 2 to 5 years of technical writing experience. Exceptional English and communication skills. Experience writing using a corporate style guide and following documentation processes. Excellent knowledge of content/help authoring tools, such as Arbortext Epic Editor, Adobe FrameMaker, MadCap Flare, and WebWorks ePublisher. Sound knowledge of XML and HTML and various help formats. Excellent knowledge of Configuration Management tools, such as Perforce, and bug tracking tools, such as JIRA. Experience writing in a structured authoring environment and creating single-source and minimalist content. Familiarity with DITA/DocBook and topic-based writing methodologies. Knowledge of documentation localization processes as well as software usability principles. Ability to create high quality graphics using tools, such as Microsoft Visio. Knowledge of video production techniques and experience with tools such as Camtasia. Excellent knowledge of computer development environments, operating systems, programming languages, and mobile devices. Ability to create customer-focused content using user personas and customer research. Experience defining and following documentation standards and best practices. Experience leading and managing documentation projects. Ability to meet target deadlines and project commitments. Ability to communicate clearly with all project stakeholders in distributed locations. Knowledge of Enterprise Information Management (EIM) products.

Develop clear, concise, accurate technical documentation, incl Installation Manuals, IOMs, Work Instructions Work with SolidWorks models, assemblies to extract visuals Develop technical illustrations Ensure documentation meets quality standards Required Candidate profile Mechanical Eng or EXTC Hands-on experience with SolidWorks (mandatory) Exp in creating IOMs, Service Manuals, Technical Guides Proficiency in Illustrator Interpret engineering drawings, BOMs

As a Technical Writer in the software industry based in Mumbai, India, your main responsibility will be to create clear, concise, and comprehensive documentation for various software products, APIs, user guides, release notes, and online help content. You will work closely with engineers, product managers, and customer support to ensure that complex technical information is translated into user-friendly documents that cater to different audiences. Your key responsibilities will include developing, updating, and maintaining technical documentation such as user manuals, API documentation, system guides, release notes, and troubleshooting guides. You will collaborate with software engineers, product managers, and UX designers to gather information and ensure accuracy in documentation. Designing and implementing documentation strategies, templates, and best practices to ensure consistency, clarity, and ease of use will be part of your content strategy. Your writing should focus on creating content that helps end-users, both technical and non-technical, understand and effectively use software products. In addition, you will be responsible for managing documentation tools, maintaining document repositories and content management systems, editing and proofreading existing content for style, accuracy, and grammar, ensuring adherence to established style guides and content standards, writing release notes, updating documentation according to product updates and version releases, staying current with industry best practices, and continuously improving content quality through research. To qualify for this position, you should have a Bachelor's Degree in English, Technical Writing, Computer Science, or a related field, along with at least 3 years of experience in technical writing, preferably in the software or IT industry. You should possess a strong understanding of software development processes like Agile and Scrum, familiarity with software engineering terms and concepts, experience with API documentation and related tools such as Swagger and Postman, proficiency in tools like Microsoft Word, MadCap Flare, Confluence, Jira, Adobe Acrobat, and version control systems like Git, familiarity with content management systems and documentation publishing platforms, excellent writing, editing, and proofreading skills, a keen eye for detail and technical accuracy, ability to quickly learn new software tools, systems, and products, strong organizational and multitasking abilities, experience with Markdown, HTML, CSS, and basic scripting languages is a plus, and strong verbal and written communication skills to collaborate effectively with cross-functional teams. Preferred qualifications include experience in writing for SaaS products, APIs, or cloud-based software, using video or screen capture tools to create multimedia documentation or tutorials, and experience with localization of documentation for international audiences.,

Creates, develops, plans, writes, and edits operational, maintenance, or user manuals for web-based publications. Contributes to the timely design, production, and delivery/completion of product documentation and document sets. As a member of the technical writing division, you will design, create, and deliver whole product documentation sets and/or related courseware. You will also edit, organize, and direct the work activities of other technical writers and staff. Additionally, you will be responsible for planning the format, arranging the layout of publications, and editing work for conformance to publication standards and specifications. Your duties and tasks will be varied and complex, requiring the utilization of independent judgment. You should be fully competent in your area of expertise. Experience in using industry-standard style guides and possessing excellent verbal and written communication skills are absolute necessities. Your responsibilities will also include explaining complex information in a clear and concise manner, collaborating with Engineering staff and Subject Matter Experts (SMEs) to ensure the accuracy of product descriptions, and aligning with documentation releases and other deliverables. Primary Skills: - Possess a college degree in a related field such as English, Technical Communications, Engineering, or Computer Science. - 4-9 years of technical writing experience. - Experience with Agile software development methodologies. - Excellent command of U.S. English (understanding, speaking, and writing). - Excellent research, analysis, and writing skills. - Ability to write clearly and concisely using correct grammar, spelling, and punctuation. - Proven ability to write conceptual, task-oriented, and reference documentation with equal facility. - Experience interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material. - Technical and tools knowledge. - Proven ability to learn new products and technologies and to grasp technical material. - Experience with standard office and documentation tools, including Microsoft Office 2010 or later (Required); Madcap Flare, Oxygen XML Author, or a similar XML editor (Preferred); SDL Content Management System (Preferred); as well as documentation preparation delivery mechanisms (e.g., online Help, Web help, PDFs, HTML, etc.). - Working knowledge of XML, HTML, Wikis (Confluence), and JIRA. - Exposure to software development tools, including source control tools, and processes, including design and development. - Possess excellent oral and written communication skills. - Possess good planning, estimation, and organization skills. - Ability to work independently and possess good judgment, a positive attitude, and an innovative spirit. - Ability to work on multiple deliverables for multiple products simultaneously and under time constraints. - Ability to work in a collaborative group setting. Career Level - IC3 Responsibilities: As a member of the technical writing division, you will design, create, and deliver whole product documentation sets and/or related courseware. Additionally, you will edit, organize, and direct the work activities of other technical writers and staff. Your responsibilities will also include planning the format, arranging the layout of publications, and editing work for conformance to publication standards and specifications. About Us: Oracle, a world leader in cloud solutions, utilizes tomorrow's technology to address today's problems. The company values diverse perspectives and backgrounds as the foundation of true innovation. By fostering an inclusive workforce that promotes varied insights and perspectives, Oracle remains committed to expanding its global reach and operating with integrity for over 40 years. Oracle's inclusive culture encourages employees to contribute to their communities through volunteer programs while providing a highly competitive suite of employee benefits designed on the principles of parity and consistency. Employee well-being is a priority, with flexible medical, life insurance, and retirement options available. Oracle is dedicated to inclusivity at all stages of the employment process, including people with disabilities. If you require accessibility assistance or accommodation for a disability, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an equal opportunity employer and is committed to affirmative action in the United States.,

Job Description Software Technical Writer Position Overview We are seeking a skilled and detail-oriented Software Technical Writer to join our IT team. The role involves creating, editing and maintaining high-quality documentation that enables users, developers, stakeholders to understand, adopt and effectively use our software products. The candidate will work closely with product managers, developers, QA engineers and UX designers to ensure documentation is accurate, clear and user-friendly. Key Responsibilities Develop, write and maintain user manuals, API documentation, release notes, installation guides and technical specifications. Collaborate with software engineers, product teams andsubject matter experts (SMEs) to gather technical information. Translate complex technical concepts into clear, concise and easy-to-understand documentation for different audiences (end-users, administrators, developers). Ensure consistency in style, tone and terminology across all documentation. Update and maintain documentation based on new product releases, enhancements and customer feedback. Create diagrams, flowcharts and visuals to complement written content. Work with version control systems (Git, SVN) to manage documentation alongside software code. Conduct peer reviews and edit documentation for grammar, clarity and accuracy. Assist in developing content for knowledge bases, FAQs, training materials, and online help systems. Qualifications Bachelors degree in computer science, Engineering, Technical Writing, Communications or a related field. 25 years of experience as a technical writer in a software/IT environment. Excellent written and verbal communication skills in English. Strong ability to understand and explain technical concepts. Proficiency in documentation tools such as MadCapFlare, RoboHelp, Confluence or Markdown. Experience with API documentation (Swagger, Postman, OpenAPI) is a plus. Familiarity with Agile/Scrum development methodology. Knowledge of version control systems (Git) and publishing workflows. Attention to detail, ability to multitask and meet deadlines. Preferred Skills Basic knowledge of programming languages (Java, Python, C# or JavaScript). Experience with XML, DITA, or structured authoring frameworks. Understanding of UI/UX principles to improve documentation usability. Experience with multimedia documentation (video tutorials, interactive guides). What We Offer Competitive salary and benefits package. Opportunity to work with cutting-edge technologies an global teams. A collaborative environment that values innovation and creativity. Career growth and continuous learning opportunities.

About Onlinesales.ai Built by ex-Amazon ad-tech experts, Onlinesales.ai offers a future-proof Retail Media Operating System - boosting Retailer s profitability by 7% of Sales! We are an Enterprise B2B SaaS startup, based out of Pune India. With Onlinesales.ais platform, Retailers activate and delight 10x more Brands by offering an omni-channel media buying experience, advanced targeting, analytics & 2x better ROAS. Tier 1 Retailers and Marketplaces globally are accelerating their Monetization strategy with Onlinesales.ai and are innovating ahead of the market by at least 2 years. About the role We are looking for a skilled Technical Writer to join our team and help create clear, concise, and user-friendly documentation for our products and services. You will collaborate closely with product managers, engineers, designers, and customer success teams to produce high-quality content that enables users to understand and effectively use our solutions. What will you do @Onlinesales.ai Develop, write, and maintain clear, concise, and comprehensive documentation such as user guides, API documentation, FAQs, release notes, and product manuals. Translate complex technical information into simple, engaging, and accessible content for different audiences (developers, end-users, business stakeholders). Collaborate with subject matter experts (SMEs) including engineers and product managers to gather information and ensure technical accuracy. Create structured content for knowledge bases, product documentation portals, and in-app guidance. Ensure consistency in terminology, style, tone, and formatting across all technical documents. Continuously update and improve existing documentation based on user feedback, product updates, and new features. Work with design teams to create diagrams, visuals, and flowcharts to enhance documentation clarity. Manage version control and documentation repositories to maintain up-to-date content. You will be a great fit, if you have: 2 5 years of experience as a Technical Writer in a software/technology company (SaaS, Cloud, DevOps, API-first product background preferred). Proven experience creating technical documentation, including developer-focused content (APIs, SDKs, integration guides). Ability to grasp complex technical concepts and explain them clearly and concisely. Hands-on experience with documentation tools such as Confluence, MadCap Flare, Git, Markdown, Swagger, or similar. Familiarity with content management systems and version control tools (GitHub, GitLab, etc.). Ability to create visuals, diagrams, or infographics using tools like Visio, Lucidchart, or Figma. Knowledge of Agile development environments and collaboration tools (Jira, Trello, Slack). Why Onlinesales.ai Startup-y . We believe Startup is a mindset. It s about being scrappy, being nimble, solving tough problems with constrained resources, and more. It s about working hard and playing hard Enterprise SaaS . Opportunity to work with an Enterprise Product SaaS firm with aspirations of growing 10x across the globe AI-led Retail Tech . We are working to digitize & democratize one of the most exciting and growing verticals - Retail Tech leveraging data, machine learning, and automation (culmination of ad-tech, mar-tech, and analytics for Retail vertical) Meaningful work . This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business No red tape . Say goodbye to pointless meetings or political hoops to jump through. We re scrappy, believe in autonomy, and empower our teams to do whatever it takes to do the unthinkable Problem Solving . We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem-solver in you Quirky & fun . Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe, and spreading love within the org!

The Opportunity: Hitachi Energy is looking for a Technical Writer who will be responsible for generating innovative content ideas while working independently and collaboratively as part of a team. The position will research products, services, technology, or concepts to be documented and easily understood by a broad audience. As a Technical Writer for Enterprise Software R&D Unit, you will be part of the respective local department and report to the R&D Team Manager. How you will make an impact: You will be responsible for creating and updating product documentation and descriptions without oversight. Cooperate with Product Managers, UX Designers, Developers, and other Technical Writers. You will speak with development teams to clarify feature details and specifications. You will be responsible for taking the lead in documentation projects. You will share your knowledge with other team members. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelors degree or higher in technical writing, English, communications, or a related area of study Required at least 0-3+ years in a similar role with some experience of writing for technical audiences. Excellent writing, editing, and proofreading skills to prepare easy-to-read text in plain English. Practical knowledge of using international style guides for writing in English (Microsoft Manual of Style or the AP Stylebook) or STE. Experience with technical writing tools (Madcap Flare), content management systems, source control systems (Git), Jira, and Confluence is an advantage. Strong analytical and problem-solving abilities. Ability to understand the technical specifications of each product and write in a concise manner. Proficiency in both spoken & written English language is required. .

Job Summary: We are currently seeking Technical Writers to join our growing organization. In HighRadius, we have dedicated technical writers across different product verticals. As a Technical writer, you will be working closely with our Product Management team to create easy-to-understand user content, release notes, and how-to-videos to increase our product clarity, performance, and usability. Good language skills and ability to work cooperatively with other teams are a must. With this role, you will have the opportunity to grow your career in Content/Technical Writing. If you are interested, we encourage you to submit your application. Skills and Experience Needed: Work with Product Management teams to understand product documentation requirements and write manuals for our enterprise cloud products Create content that fulfills company standards and audience goals Analyze current content and make improvements as necessary Organize and write Online Help Content for products Write other technical documentation for consultants as well as Sales Write straight-forward user tutorials and interface text Prepare graphics and illustrations to elaborate on or complement technical writing Analyze documents to maintain continuity of style content Gather usability feedback from customer success team and product management team Revise documents as new issues arise Create product feature videos for end users Job Specification: CGPA 7 & above University degree in Computer Science, Engineering OR Post Graduates in M.A Literature, Mass Communication, Linguistics Minimum 1 to 4 years of experience in technical writing Strong attention to detail Skilled at prioritization and multi-tasking. Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Demonstrate excellent communication skills in interaction with various teams, and the ability to ask the right kind of questions Adapt to changing requirements Experience in using Madcap Flare and Camtasia (Preferred) Basic understanding of GitHub and Jenkins (Preferred)

As a Technical Writer, you will play a vital role in creating comprehensive and user-friendly documentation encompassing manuals, guides, FAQs, API documentation, and other technical content. Your primary objective will be to deliver high-quality documentation that adds value to the success of our products. This entails close collaboration with various stakeholders like product managers, developers, and designers to ensure that complex technical information is presented in a clear and understandable manner for users with varying levels of technical expertise. Your key responsibilities will include developing, writing, and maintaining a range of technical documents such as user manuals, installation guides, API documentation, FAQs, and online help content. To achieve this, you will need to liaise with software developers, engineers, QA teams, and product managers to grasp technical requirements and transform them into easily digestible documentation. Structuring the information logically and enhancing readability will be crucial, along with conducting thorough research to ensure accuracy and completeness by incorporating data from diverse sources. Visual aids like screenshots, diagrams, flowcharts, and infographics will be essential tools to enhance the documentation's effectiveness. Consistency in terminology, tone, and style across all documentation is paramount. Collaborating with UX/UI designers to optimize user experience through clear and concise content will be part of your role. You will also be responsible for reviewing and updating existing documentation based on product modifications, customer feedback, and evolving industry trends. Managing document versions effectively through a repository system and assisting in creating release notes, internal knowledge base articles, and training materials are additional tasks you will undertake. To qualify for this role, you should ideally possess a Bachelor's degree, with a preference for a B. Tech qualification. A minimum of 2 years of proven experience as a Technical Writer or in a similar capacity is required. Your ability to simplify complex technical concepts into user-friendly content is crucial. Proficiency in using documentation tools like Markdown, Confluence, MadCap Flare, RoboHelp, Microsoft Word, Google Docs, and DITA XML is essential. Familiarity with API documentation tools such as Swagger, Postman, or OpenAPI, along with basic knowledge of HTML, CSS, and scripting, will be advantageous. Strong attention to detail, organizational skills, the capacity to manage multiple projects simultaneously, and experience with Agile teams and software development processes are also necessary. Basic knowledge of version control systems like Git is a plus. Desirable skills for this role include experience with CMS (Content Management Systems), knowledge of software development, coding, or scripting (Python, JavaScript, etc.), and familiarity with AI-driven content generation tools. This position involves an onsite requirement at either the Calicut or Trivandrum offices and collaboration with cross-functional teams comprising developers, product managers, and designers.,

Technical Writer Location: Gurgaon Employment Type: Full-Time Experience: 2 6 years Reports To: Creative Head About the Role We are looking for a skilled Technical Writer to join our team. The ideal candidate will create clear, concise, and user-friendly documentation that makes complex concepts easy to understand. You will collaborate with product managers, engineers, and designers to deliver high-quality content that supports our users and internal teams. Key Responsibilities Develop, write, and maintain user manuals, product guides, FAQs, API documentation, and knowledge base articles Translate complex technical information into simple, accurate, and engaging content Collaborate with engineers, product managers, and designers to gather information and ensure accuracy Standardize content across platforms to maintain consistency in tone and style Edit, proofread, and review technical documents to ensure clarity and quality Stay updated with product changes, industry standards, and documentation best practices Skills & Qualifications Bachelor s degree in English, Communications, Computer Science, or related field 2 6 years of proven experience as a technical writer or similar role Strong command of written English with excellent grammar and attention to detail Experience with documentation tools such as Confluence, MadCap Flare, FrameMaker, MS Office, or Google Docs Familiarity with developer documentation and APIs (Markdown, GitHub, Swagger, etc.) is a plus Ability to work independently, manage multiple projects, and meet deadlines Desired Attributes Strong analytical and problem-solving mindset Ability to understand and explain complex technical concepts Detail-oriented with a passion for clarity and simplicity Team player with excellent communication and collaboration skills Why Join Us Be part of an innovative and fast-growing organization Work closely with cross-functional teams and cutting-edge technologies Opportunity to shape how users experience our products through world-class documentation Competitive salary and growth opportunities

Skill: MadCap Flare XML based Authoring Tools Markdown and Ascii-Language Antora-Publishing Tool JIRA Content Management Systems (CMS) like GitHub Agile methodologies/Agile software development process DDLCRole & responsibilities Preferred candidate profile

You are a detail-oriented and self-motivated Technical Writer seeking an opportunity to join the Software Engineering team at Bose Professional. In this role, you will collaborate with engineering and product management to create user documentation supporting software product development for technical audiences. Your responsibilities will include writing, editing, and designing help files, participating in documentation planning sessions, and collaborating with cross-functional teams to gather technical data for precise user documentation. Key Responsibilities: - Write, edit, and design help files for both new and existing software products. - Participate in documentation planning sessions and maintain project status using project management tools like Jira. - Collaborate with cross-functional teams to gather technical data for user documentation development. - Create images and videos to enhance customer usability. - Report usability and functional concerns to the Engineering team. - Recommend documentation formats responsive to technical and customer requirements. - Work with the development team to improve internal knowledge of software programs. Qualifications: - Exceptional written and verbal English communication skills with proficiency in grammar. - Strong attention to detail and ability to manage multiple projects concurrently. - Adaptability to variable project requirements and deadlines. - Ability to work collaboratively with cross-functional teams. - Understanding of high-level software architecture and ability to simplify complex technical material. - Proficiency in MadCap Flare, HTML5, CSS, Microsoft Office Suite, Jira, Confluence, and Adobe Creative Suite. - Bachelor's degree in English, Technical Communication, Professional Writing, or related field, or equivalent experience. - 5+ years of experience producing technical documentation for software products. - 3+ years of experience in designing user experiences through technical documentation. Bose Professional is committed to diversity and equal opportunities in the workplace. Join us on our journey to drive excellence through creativity and innovation in the professional audio industry.,

Key Responsibilities: Create and maintain user manuals, technical documentation, installation guides, and API documentation. Work closely with engineers, developers, and product managers to gather product knowledge. Simplify complex technical concepts for various audiences. Ensure consistency, accuracy, and clarity of documentation. Requirements: Bachelors degree in English, Communications, Engineering, or related field. Excellent written and verbal communication skills. Experience with documentation tools like MS Word, MadCap Flare, or Confluence.

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Associate Technical Writers at DTCC create documentation, in-product help and other content that help clients and stakeholders to use DTCC products correctly. They develop knowledge of given DTCC products and gather information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience, supporting's more independent use of DTCC products. Types of deliverables include user guides, in-product help, technical specifications, best practice documents, FAQs and more. Your Primary Responsibilities: Create documentation, in-product help and other content that help users to more independently and efficiently use DTCC products, ensuring accuracy and quality of all deliverables Translate technical concepts into clear, easy-to-understand, engaging and logically organized content Assist in maintenance and/or development of content on the DTCC Learning Center Develop deep understanding of one or more DTCC business areas Build and nurture relationships, collaborating with a range of stakeholders Adhere to defined documentation processes and standards established within DTCC Learning Follow prescribed templates in Microsoft Office and/or MadCap Flare to create documentation and in-product help content Keep up to date with and apply emerging and current learning/documentation/curation trends and best practices Participate in and contribute to DTCC Learning initiatives to advance our client enablement content Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success Strong project management/organizational skills Excellent written communication and editing capabilities Exceptional attention to detail Ability to prioritize multiple assignments simultaneously and effectively meet deadlines Proficient to advanced MS Word and or MadCap Flare skills; MS Suite, and Sharepoint. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We re seeking a focused and articulate Content Specialist with minimum 2.5 3 years of experience in content development. You will be responsible for crafting high-impact content across internal and external communication channels, ensuring clarity, consistency, and brand alignment. Key Responsibilities : Write, edit, and proofread content for a variety of platforms including dashboards, user manuals, SOPs, presentations, newsletters, and product documentation. Collaborate with cross-functional teams to translate complex processes and product information into clear, concise, and engaging content. Assist in the creation of client communications and marketing collateral. Maintain and update internal documentation systems using tools like MadCap Flare. Design visual content using Canva, when needed, to complement written material. Work closely with stakeholders to manage email campaigns via HubSpot and Marketo. Ensure all content is aligned with company tone, voice, and branding guidelines. Education and Experience : Bachelor s degree in English or a related discipline from a reputed university (preferred, not mandatory). 2-3 years of hands-on experience in content creation, preferably in a corporate or agency environment. Exceptional command of professional English both written and verbal. Proficiency in MS Office and working knowledge of Canva, MadCap Flare, HubSpot, and Marketo. Preferred Skills : Strong written and verbal communication skills Ability to adapt to changing priorities in a dynamic environment. Strong organizational skills and attention to detail. Ability to work independently and as part of a collaborative team.

Your Role We are seeking a skilled and detail-oriented API Testing Engineer to join our QA team. The ideal candidate will be responsible for validating the functionality, reliability, performance, and security of APIs across various platforms. You will design and execute test strategies, collaborate with development teams, and ensure seamless integration between services in a microservices or distributed architecture. Design and implement comprehensive API test plans and test cases. Perform functional, regression, integration, and performance testing of REST and SOAP APIs. Automate API tests using tools and frameworks such as Postman, REST Assured, or Karate. Validate request/response payloads, headers, status codes, and error handling. Collaborate with developers and business analysts to understand API specifications. Analyze test results, identify defects, and provide detailed reports. Integrate API tests into CI/CD pipelines for continuous validation. Ensure API security testing and compliance with standards Your profile Strong experience in REST and SOAP API testing . Proficiency with tools like Postman, REST Assured, SoapUI, Swagger . Hands-on experience with JSON, XML, HTTP methods, and status codes . Scripting/programming knowledge in Java, Python, or JavaScript . Familiarity with API documentation tools (e.g., Swagger/OpenAPI) What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks. Mandatory Key Skills MadCap Flare,git,Agile development,markdown,html,FrameMaker,SAAS,API documentation,technical writing,Adobe FrameMaker*,software development.

Education & Experience Mechanical engineering Minimum 3 to 5 years of experience in Technical writing Work from office only Job location at Chennai Job Requirements: Minimum 3+ years of experience as a Technical Writer is required. Hands on experience in Madcap Flare, Adobe FrameMaker, Adobe Acrobat, and MS Word. Familiar with STE, MSTP, and other style guides . Experienced knowledge of Fire and safety is an added advantage Strong understanding of topic-based authoring: single sourcing, content reuse, global projects, conditional text and variables Knowledge in reading Engineering drawings: 2D and 3D. Job Responsibilities: Create /develop manuals, procedures, and other documents in accordance with Customer standards and templates. Edit and format documents with a high degree of accuracy, speed, and quality within deadlines. Ability to explain complex information in a clear and concise manner. Coordinate with Peer Tech Writer, Illustrator, Project Lead and Onsite Lead for inputs/feedback/illustrations to complete the task. Other skills Strong written and verbal communication skills . Should have good command in English, written and spoken. Proven ability to communicate technical concepts clearly and create highly usable, effective documentation and Create various deliverables. Participate in periodic product team meetings and work as part of the software development lifecycle to produce documentation to be delivered as part of the products Use established standards and style to produce clear, concise, and maintainable documentation