LEAD TECHNICAL WRITER

Job Description

Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery. Person at this position is expected to be able to instruct and review the quality of work done by technical staff. Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision. Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowledge of technology, standards, tools and processes. Person has the ability to organize and draw connections among ideas and distinguish between those which are implementable. Person demonstrates a degree of flexibility in resolving problems/ issues that atleast to in-depth command of all techniques, processes, tools and standards within the relevant field of specialisation. Roles & Responsibilities 1. Responsible for a. Understanding new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Education and Experience Required Engineering graduate, MCA, etc Experience: 5-8 years Competencies Description Technical Writing - Documentation or Cross Functional - Documentation personnel is one 1. who: a. Understands new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Platforms- Mandatory to have one of the following: Windows, Solaris, Linux Technology Standard- Mandatory to know Document Development Life Cycle MSTP/Style guides Tools- Mandatory to have one of the following tools: Framemaker, Webworks, MS word, Paint, Photoshop, MS Visio, MS Excel, MS Power Point along with graphics tools such as MS Paint/Snag. Languages- Mandatory to have one of the following: HTML, XML Specialization- NA