20 Mstp Jobs

Job Title: Technical Writer / Information Developer Location: Bangalore Experience: 2-7 years Description: We are looking for individuals with a flair for effectively authoring software product documentation for end-users. The information developer must precisely translate user requirements and features to easily readable and comprehendible end-user documentation. Knowledge in developing marketing content such as white papers, brochures, newsletters, and demo scripts is an added advantage. Primary Responsibility: • Analyze, develop, and deliver content for context sensitive online help systems, user guides, and technical manuals using MSTP. • Collaborate with subject matter experts to determine necessary content updates. • Obtain collaborative approval of all new and revised content by subject matter experts and key contributors on cross-functional teams. • Provide expertise to cross-functional team members and subject matter experts for design and delivery strategies of product documentation. • Provide expertise for product documentation projects and assist in documentation design and delivery strategies for new product offerings. • Work with editors, other writers, instructional designers, and reviewers to refine content. Required Skills and Experience: • 2+ years of experience in writing, editing, developing documentation. • Excellent editing, writing, and verbal communication skills. • Good eye for detail, design, and typography, and strong visualization. • Sound knowledge of Technical Writing principles, standards, and methods. • Ability to author quality documentation with aggressive deadlines. • Proven ability to work well independently and as part of a team.

Looking for a immediate joiner who can join within 15 to 30 days Experience: Minimum 10 years of experience in networking, with at least 7 years managing Day 2 DC Operations and leading a team of 5+ support engineers in the BFSI (Banking, Financial Services, and Insurance) domain. Key Skills and ExpertiseCommunication Skills: Excellent written and verbal communication. Strong interpersonal skills for effective interaction with customer leadership and technical teams. Technical Expertise: 7+ years of experience in Data Center Operations/TAC roles for large enterprises, preferably in BFSI, CSPs, or System Integrators. 5+ years of hands-on experience with: Spine-leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN. Networking protocols like BGP, OSPF. Packet capture-level troubleshooting for switches, routers, and firewalls. Micro-segmentation, traffic flows, AD/TACACS, NMS. Server and VM deployments. Experience with Arista equipment and technologies (preferred). Day 2 operations procedures including planned upgrades, RMA, troubleshooting. Hands-on experience in automation and integration using APIs on networking platforms. Roles and Responsibilities Operational Support: Provide advanced troubleshooting for hardware/software issues, coordinating with Arista TAC when necessary. Ensure quick resolution of P1 issues and critical escalations. Guide and mentor the L2 RE team for Day 2 operations and planned upgrades. Support integration, automation solutions, and new feature demonstrations. Governance and Reporting: Prepare technical inputs, reports, and action plans for governance calls and QBRs. Validate and ensure adherence to Daily/Weekly/Monthly MIS reporting by the L2 team. Technical Responsibilities: Perform routine bug scrubs and implement patch/bug fixes. Conduct network audits and configuration reviews to ensure compliance and best practices. Lead hardening and upgrades of Arista Fabric, CVP, and CVaaS. Manage the integration of new Arista switches and update design documents accordingly. Training and Mentorship: Conduct training and mentoring sessions to upskill the Day 2 Ops team. Ensure team readiness for new features and network fabric enhancements. Additional Tasks: Plan and oversee upgrades and change management activities. Ensure SLAs and timelines for all planned activities are met. Participate in Arista tech sessions and collaborate with the Arista team for product lifecycle management. Day-to-Day Activities: Perform health checks on CVP and Arista Fabric. Troubleshoot technical issues and coordinate with Arista TAC as needed. Configure RMA hardware for production networks. Update design documents for deployed configurations. Ensure compliance and closure of audit observations. Education & Certifications: BE/B.Tech/MCA or equivalent degree. Network certifications such as CCNA, CCNP, CWNA. ACE L3 or higher certification (preferred).

Domain: Network Engineer Location: Chennai Exp: 2+ Years Notice: Immediate to 15 days Shift: Rotational Shift Max CTC: 7 LPA Must have exp in Routing, Switching, IP subnetting and Wireshark Regards Gopinath 9150989283

1. Handle daily online technical service requests, close problems in an E2E manner, and take responsibility for customer satisfaction. 2. Routine maintenance plan execution, change operations, and network inspection 3. Perform proactive maintenance actions, update emergency plans, close network risks, and update licenses. 3. Have the technical capability of a single product; Be proficient in using IT tools and platforms. 4. Proficient in the knowledge of telecom network technologies and products; Be familiar with the compliance requirements of ITR and SD processes. 5. knowledge of transmission technologies e.g., MSTP, OTN, ASON, NGWDM, ROADM, MPLS ,TP etc. Ability to analyze, troubleshoot and resolve technical issues related to OPTICAL Product Line Network (WDM, ASON, Packet, MW) 6.Exposure of system level troubleshooting on Big Optical Networks with multiple technologies running like L0ASON, L1 ASON, MPLS-TP, Microwave

Position Lead Engineer (L2/L3 protocol) Location Bangalore Exp – 5 - 15 Years Designation: Lead Engineer / Senior Lead Engineer Requirements:- Need Technical lead with L2/L3 protocol experience and strong C programming skill in Linux environment, Experienced in developing and debugging L2/L3 protocols, including full or partial protocol development and Bug fixes, Experienced in working with CISCO OS like IOS, IOS-XE, NX-OS etc, Working experience in Multi-Threading & Socket Programming, Very good understanding of the data structure, Good understanding of software architecture for L2/L3 components Experience in SONIC NOS is an added plus, Experience in programmable packet pipelines is an added plus Note: L2/L3 Protocols can be anything. However, these are some most popular L2/L3 protocols (VLAN, STP, RSTP, MSTP, VXLAN, LLDP, LAG, BGP, OSPF, RIP, EIGRP, IGMP, PIM, MPLS, GRE, IPSec)

Looking for a immediate joiner who can join within 15 to 30 days Experience: Minimum 10 years of experience in networking, with at least 7 years managing Day 2 DC Operations and leading a team of 5+ support engineers in the BFSI (Banking, Financial Services, and Insurance) domain. Key Skills and ExpertiseCommunication Skills: Excellent written and verbal communication. Strong interpersonal skills for effective interaction with customer leadership and technical teams. Technical Expertise: 7+ years of experience in Data Center Operations/TAC roles for large enterprises, preferably in BFSI, CSPs, or System Integrators. 5+ years of hands-on experience with: Spine-leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN. Networking protocols like BGP, OSPF. Packet capture-level troubleshooting for switches, routers, and firewalls. Micro-segmentation, traffic flows, AD/TACACS, NMS. Server and VM deployments. Experience with Arista equipment and technologies (preferred). Day 2 operations procedures including planned upgrades, RMA, troubleshooting. Hands-on experience in automation and integration using APIs on networking platforms. Roles and Responsibilities Operational Support: Provide advanced troubleshooting for hardware/software issues, coordinating with Arista TAC when necessary. Ensure quick resolution of P1 issues and critical escalations. Guide and mentor the L2 RE team for Day 2 operations and planned upgrades. Support integration, automation solutions, and new feature demonstrations. Governance and Reporting: Prepare technical inputs, reports, and action plans for governance calls and QBRs. Validate and ensure adherence to Daily/Weekly/Monthly MIS reporting by the L2 team. Technical Responsibilities: Perform routine bug scrubs and implement patch/bug fixes. Conduct network audits and configuration reviews to ensure compliance and best practices. Lead hardening and upgrades of Arista Fabric, CVP, and CVaaS. Manage the integration of new Arista switches and update design documents accordingly. Training and Mentorship: Conduct training and mentoring sessions to upskill the Day 2 Ops team. Ensure team readiness for new features and network fabric enhancements. Additional Tasks: Plan and oversee upgrades and change management activities. Ensure SLAs and timelines for all planned activities are met. Participate in Arista tech sessions and collaborate with the Arista team for product lifecycle management. Day-to-Day Activities: Perform health checks on CVP and Arista Fabric. Troubleshoot technical issues and coordinate with Arista TAC as needed. Configure RMA hardware for production networks. Update design documents for deployed configurations. Ensure compliance and closure of audit observations. Education & Certifications: BE/B.Tech/MCA or equivalent degree. Network certifications such as CCNA, CCNP, CWNA. ACE L3 or higher certification (preferred).

This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication & trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. 5-8 years of relevant in IP Domain.

About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert - (IP - Multivendor - Switch Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups trouble-shoot the deviation identified. Sharing details for MIR CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication trouble-shooting skills. 5-8 years of relevant in IP Domain.

About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups trouble-shoot the deviation identified. Sharing details for MIR CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Looking for a immediate joiner who can join within 15 to 30 days Job Description: Key Skills & Expertise: Experience: 3 to 4 years of experience in Data Center (DC) and Network Operations Center (NOC) environments. Networking Basics: Understanding of VXLANits purpose, where and how it is used in networking. Monitoring & Coordination: Experience in network monitoring, NoC operations, and coordination with TAC for troubleshooting. Incident Management: Ability to log, track, and escalate incidents following ITIL best practices. Customer & NOC Coordination: Provide 24/7 support, ensuring smooth communication between the customers NOC and internal technical teams. Technical Proficiency: Basic troubleshooting of L1 network issues and coordination with L2/L3 teams. Documentation & Reporting: Maintain logs, generate reports, and document issues for reference and analysis. Roles & Responsibilities : Network Monitoring: Regularly monitor the health of DC and network infrastructure. Issue Escalation: Coordinate with TAC and higher-level engineers for problem resolution. Customer Support: Act as the first point of contact for customer NOC teams. Incident & Change Management: Assist in executing routine maintenance and change requests. Shift Operations: Work in a 24/7 rotational shift environment, ensuring smooth operations. Educational Qualifications: BE/B.Tech/MCA/Diploma in Networking or related field. Certifications like CCNA or equivalent will be an advantage.

We re looking for a technical writer/editor who is comfortable in technical writing and editing aspects of the job. The ideal candidate is passionate about creating comprehensive, accurate, approachable content for a developer audience that helps users understand and connect with complex technical subjects. You enjoy gathering information on what your audience needs to know to succeed, collaborating closely with internal developers, testers, technical leads, product owners, and working with other writers to create great content. Required Experience/Skills 8+ years of experience as a Technical Writer or Technical Editor in Software documentation such as integration guides, developers guide which includes API documentation, feature level documentation, user guides, data flows, and user journey. Must have worked on tools such as Postman, MS Word, Confluence, Lucid/draw.io, and Jira. Must be aware of SDLC, STLC, and MSTP standards. Strong understanding of software development concepts, programming languages, APIs, SDKs, web technologies, and developer tools. Exceptional writing and editing skills, with the ability to explain complex technical concepts in a clear and concise manner. Meticulous attention to detail to ensure accuracy and consistency in all technical content. Proven ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content. Demonstrated experience working collaboratively with cross-functional teams, including developers, testers, product managers, and technical leads. Ability to work in a fast-paced environment, adapt to changing priorities, and deliver high-quality content within tight deadlines. Strong interpersonal and communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences. Experience working in an Agile development environment and DDLC. Ability to learn new technologies and products quickly.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : SD-WAN Operations Minimum 5 year(s) of experience is required Educational Qualification : BE Summary : Technical Experience:Experience and Expert level knowledge of Enterprise network Operations of Cisco Router, Cisco Switch, Cisco SDWAN (Viptela), Aruba Wireless, Cisco Wireless, Apstra, Juniper (PE Router), Junos Space and Tools Cisco Prime, Cisco DNAC, Opengear, Solarwinds, Splunk, Thousand Eyes, Kentik 4-6 years' experience in the Network infrastructure field or in a related area. Extensive Routing and Switching experience, familiarity with Cisco products. Data Center Nexus Switching and Wireless experience is necessary. Advanced Troubleshooting, Documentation Works on problems/projects of moderately complex scope. Exercises independent judgment within defined practices and procedures to determine appropriate action. Practical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Typical work: Medium-Large, complex networking environments Key Responsibilities: Hands on experience in troubleshooting problems solving skills in LAN WAN infrastructure. Experience in Network Infrastructure LAN/WAN, Installation, migration and configuration of network equipment's including Switches, Routers & Wireless. Hands on experience in configuring IP routing using different routing protocols including OSPF, EIGRP BGP. Hands on experience in core Ethernet switching like 8021Q, VLAN, VTP, Ether Channel PAgP, LACP and Multi-Chassis Ether-Channels, STP features RSTP, PVST, RPVST, MSTP, CST, Inter-VLAN Routing, Layer 3 Switching. Understanding and implementation knowledge on redundancy Protocols HSRP,VRRP,GLBP. Experience in Data Center Technologies - Nexus Switching - Fabric Path; VDC, vPC Experience with Cisco ISE. Good understanding of Cisco SD-WAN - Operations and Troubleshooting. Experienced with GRE and IPsec VPN S2S configuration and troubleshooting. Experience with Cisco Wireless platform. Wireless APs and WLC management. Good knowledge on network management tools like Wire Shark, HPNNMi. MyWizard and SolarWinds. Understanding on the ITIL process and good understanding on Incident, change, Problem management. Azure cloud network supportCertifications Cisco - CCNA/CCNP and ITIL Certification. Basic knowledge and understanding on F5 Azure cloud certification for cloud support. Qualification BE

o Need developers/Lead with L2/L3 protocol experience and strong C programming skill in Linux environment, o Experienced in developing and debugging L2/L3 protocols, including full or partial protocol development and Bug fixes, o Experienced in working with CISCO OS like IOS, IOS-XE, NX-OS etc, o Working experience in Multi-Threading & Socket Programming, o Very good understanding of the data structure, o Experience in SONIC NOS is an added plus, o Experience in programmable packet pipelines is an added plus Note:-However, these are some most popular L2/L3 protocols (VLAN, STP, RSTP, MSTP, VXLAN, LLDP, LAG, BGP, OSPF, RIP, EIGRP, IGMP, PIM, MPLS, GRE, IPSec)

Job Description 1. Excellent knowledge in L2 (vlan, lag), L3(ospf, bgp), VxLAN, EVPN (All mandatory protocols) 2. Python programming/coding, PyATS framework / Robot / Pytest. Ability to design Python scripts from scratch related to networking protocols and features 3. Experience with Cisco (mandatory), platforms (Router and Switches), knowledge in NxOS, IOS-XE preferred 4. Working knowledge in using traffic generator tools - Spirent, IXIA, Trex 5. Good communication, strong Debugging and troubleshooting abilities 6. Test Bed creation, Debugging & troubleshooting (mandatory), test documentation preparation 7. Aware of Jira / similar tools for TMS, defect tracking and test automation

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : SD-WAN Operations Minimum 5 year(s) of experience is required Educational Qualification : BE Summary : Technical Experience:Experience and Expert level knowledge of Enterprise network Operations of Cisco Router, Cisco Switch, Cisco SDWAN (Viptela), Aruba Wireless, Cisco Wireless, Apstra, Juniper (PE Router), Junos Space and Tools Cisco Prime, Cisco DNAC, Opengear, Solarwinds, Splunk, Thousand Eyes, Kentik 4-6 years' experience in the Network infrastructure field or in a related area. Extensive Routing and Switching experience, familiarity with Cisco products. Data Center Nexus Switching and Wireless experience is necessary. Advanced Troubleshooting, Documentation Works on problems/projects of moderately complex scope. Exercises independent judgment within defined practices and procedures to determine appropriate action. Practical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Typical work: Medium-Large, complex networking environments Key Responsibilities: Hands on experience in troubleshooting problems solving skills in LAN WAN infrastructure. Experience in Network Infrastructure LAN/WAN, Installation, migration and configuration of network equipment's including Switches, Routers & Wireless. Hands on experience in configuring IP routing using different routing protocols including OSPF, EIGRP BGP. Hands on experience in core Ethernet switching like 8021Q, VLAN, VTP, Ether Channel PAgP, LACP and Multi-Chassis Ether-Channels, STP features RSTP, PVST, RPVST, MSTP, CST, Inter-VLAN Routing, Layer 3 Switching. Understanding and implementation knowledge on redundancy Protocols HSRP,VRRP,GLBP. Experience in Data Center Technologies - Nexus Switching - Fabric Path; VDC, vPC Experience with Cisco ISE. Good understanding of Cisco SD-WAN - Operations and Troubleshooting. Experienced with GRE and IPsec VPN S2S configuration and troubleshooting. Experience with Cisco Wireless platform. Wireless APs and WLC management. Good knowledge on network management tools like Wire Shark, HPNNMi. MyWizard and SolarWinds. Understanding on the ITIL process and good understanding on Incident, change, Problem management. Azure cloud network supportCertifications Cisco - CCNA/CCNP and ITIL Certification. Basic knowledge and understanding on F5 Azure cloud certification for cloud support. Qualification BE

Job TitleSenior Engineer (Switching) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainSoftware Reporting toProduct Architect About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: Tejas networks portfolio of enterprise switches have been successfully running for more than a decade and going further strong in this ever-growing business. Tejas switches have been in wide range of deployments in various industries with major success including retail, infrastructure, defence and government projects. Tejas enterprise switch Team develops TEJNOS-EN software which is highly feature rich and advanced in L2/L3, security, and management protocols. They integrate the software with the custom hardware built with latest industry available next generation ASICS with port densities ranging from 1G to 100G. Current development is on to build further high-end switches with ODM’s for access, ToR and core switches for this enthusiastic team. To further expand the domain, Wifi access points development along with these L3 switches by having a complete controller orchestration solution is in the immediate roadmap for the current and upcoming talented engineers. What you work: As a Senior Engineer you will be working on Design and implement the latest L2/L3 protocol and system features on the NOS. Contribute to a culture of constant innovation and continual improvement Work with junior engineers as per the project requirements Support System Engineering team for customer demos, Support field teams on critical customer issues Active participation in Code and Customer Documentation review Mandatory skills: Interest in progressing a career in Ethernet and IP domains Strong coding experience in C/C++ and networking protocols Work experience in Carrier ethernet, ERPS, STP/MSTP/RSTP, dot1x, telemetry, EVPN-VXLAN, IP-MPLS, BGP, BFD, L3 VPN, Segment Routing, Multicast and QoS. Experience in open source OS like ONL, SONIC is a plus. Desired skills: Good hands-on experience on Linux Firmware bring up Hands on experience in porting NOS will be an additional plus. Work experience in Broadcom ASICS for ethernet switching(forwarding) Preferred Qualifications: Experience: 3 to 6 Years L2/L3 Protocol Development with Strong Programming skill in C OR C++ Education – B.E / B.TECH / M.S / M.Tech in Electronics / Electrical / Telecommunication Engineering, or a related field. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain Degree within / Telecommunication Engineering / Computer Science /Computer Engineering

Req ID: 321248 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Riverbed & Wireless. Vendors supported - Cisco, Riverbed Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WANEnsuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMSParticipate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure componentsLooking to have strong knowledge of Riverbed (Hands-on) and ACI Know how will be added benefit. Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, StealHead Riverbed Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 6+ years of experience on managing LAN & WAN Infrastructures 6+ years’ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of Riverbed(Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports.Management of Network & appliancesEnsure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standards Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis Hands-on experience in Routing & Switching, Wireless, Riverbed Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS. Hands-on Experience on CISCO L3/L2 switches and WAN Routers including Cisco Wireless LAN Controller and Access point. Hands on experience on managing device through CLI & GUI bothUnderstanding of Enterprise level of Network OperationsProfiles having networking experience in Data Center industry at any given point in their career will be preferredSelf-driven and motivated to achieve success About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Systems Analyst, Network, Telecom, Telecommunications, Cisco, Technology