Logistics Executive

Job Title: Logistics Executive

Location: Gurugram, Haryana
Company: MTG Learning Media Pvt. Ltd.
Experience: 3–4 Years
Working Days: Monday to Saturday
Working Hours: 9:00 AM – 6:00 PM

About the Company:

MTG Learning Media Pvt. Ltd. is a leading educational publishing company known for high-quality books, online learning tools, and assessment solutions. With a strong presence across India, MTG serves millions of students preparing for academic and competitive exams.

Job Summary:

The Logistics Executive will be responsible for overseeing and managing the end-to-end logistics operations, including dispatch, courier coordination, reverse logistics, inventory tracking, and internal communication. The role requires a proactive individual who can ensure timely and cost-effective delivery of products such as books, educational kits, and exam materials.

Key Responsibilities:

• Coordinate daily dispatches of books and educational materials to customers, schools, and distributors.
• Track and monitor shipment status through courier dashboards and follow up on delivery delays or issues.
• Manage reverse logistics (returns/replacements) and maintain proper documentation.
• Prepare and maintain MIS reports related to logistics, dispatch, and delivery performance.
• Liaise with courier partners, warehouse teams, and internal departments (sales, customer support, editorial) to ensure smooth logistics flow.
• Maintain shipment records and reconcile courier bills.
• Communicate with customers and agents (FSTs/distributors) regarding dispatch updates and delivery queries.
• Ensure compliance with packaging and shipping protocols.
• Continuously look for process improvements to enhance efficiency and reduce costs.

Required Skills and Qualifications:

• Graduate in any discipline; preference for candidates with a background in logistics, supply chain, or business operations.
• 3–4 years of experience in logistics coordination, preferably in a product-based or publishing company.
• Proficient in MS Excel (VLOOKUP, pivot tables), email communication, and courier tracking systems.
• Strong coordination, multitasking, and problem-solving skills.
• Good communication skills in English and Hindi.
• Detail-oriented with the ability to work independently and under pressure.

Preferred Attributes:

• Experience in handling B2B and B2C logistics.
• Familiarity with logistics software or courier management portals.
• Prior experience in the publishing or educational sector is a plus.

Compensation:

Competitive salary as per industry standards, along with PF, ESI, and other company benefits.

Job Type: Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

• Health insurance

Work Location: In person