Job Title: Automation Engineer – Go High Level + n8n + AI Integration Job Type: Part-time Work-mode: Remote Job Description: We are looking for an experienced Automation Engineer to build and optimize AI-driven lead engagement workflows. The ideal candidate will integrate Go High Level (GHL), n8n, and OpenAI (ChatGPT) to enable smart SMS conversations, lead qualification, opt-out handling, error alerts, and multi-client attribution. Key Responsibilities: Develop n8n workflows to power AI-based two-way SMS chats using OpenAI and GHL. Implement opt-out detection, tagging, and compliance logic in GHL. Build intelligent lead qualification and appointment booking logic via SMS. Set up client-specific tracking for workflow executions and errors. Configure real-time error alerts (Slack/WhatsApp) and logging systems. Enhance calendar workflows to include SMS reminders and updates. Required Skills: Strong hands-on experience with n8n workflow automation Familiarity with Go High Level (GHL) APIs and a ob Title: Automation Engineer – Go High Level + n8n + AI Integration Job Type: Part-time Work-mode: Remote Job Description: We are looking for an experienced Automation Engineer to build and optimize AI-driven lead engagement workflows. The ideal candidate will integrate Go High Level (GHL), n8n, and OpenAI (ChatGPT) to enable smart SMS conversations, lead qualification, opt-out handling, error alerts, and multi-client attribution. Key Responsibilities: Develop n8n workflows to power AI-based two-way SMS chats using OpenAI and GHL. Implement opt-out detection, tagging, and compliance logic in GHL. Build intelligent lead qualification and appointment booking logic via SMS. Set up client-specific tracking for workflow executions and errors. Configure real-time error alerts (Slack/WhatsApp) and logging systems. Enhance calendar workflows to include SMS reminders and updates. Required Skills: Strong hands-on experience with n8n workflow automation Familiarity with Go High Level (GHL) APIs and automation features Experience integrating OpenAI / ChatGPT in custom flows Knowledge of Twilio , API/webhooks , and multi-tenant workflow structures Bonus: Slack/WhatsApp integration, error monitoring, QuickBooks knowledge Deliverables: Functional automation system with documented workflows, API integrations, and modular design ready for scaling.utomation features Experience integrating OpenAI / ChatGPT in custom flows Knowledge of Twilio , API/webhooks , and multi-tenant workflow structures Bonus: Slack/WhatsApp integration, error monitoring, QuickBooks knowledge Deliverables: Functional automation system with documented workflows, API integrations, and modular design ready for scaling. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ͏ Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Candidates ready to join immediately can share their details via email for quick processing. 📌 CCTC | ECTC | Notice Period | Location Preference nitin.patil@ust.com Act fast for immediate attention! ⏳📩 Key Responsibilities: 1. Technology Expertise & Development Leadership Demonstrate deep expertise in Java or Node.js , including data structures, algorithms, APIs, libraries, and best practices . Lead and guide the development team in implementing high-quality, scalable, and efficient solutions . Provide hands-on coding support, technical reviews, and troubleshooting assistance as needed. 2. System Design & Low-Level Architecture Design and implement scalable, maintainable, and high-performance applications . Ensure adherence to architectural principles, coding standards, and integration patterns . Conduct low-level design reviews , focusing on error handling, logging, and maintainability . 3. Cloud & DevOps Practices Develop and deploy cloud-native applications on AWS or Azure , leveraging microservices, containerization (Docker/Kubernetes), and serverless computing . Collaborate with DevOps teams to improve automation, CI/CD pipelines, and infrastructure reliability . Ensure security best practices are followed in development and deployment. 4. Agile Development & Best Practices Work within an Agile development environment (Scrum/Kanban) and drive best practices for software development. Encourage code reusability, modular development, and performance optimization within the team. Contribute to continuous integration, automated testing, and deployment strategies . 5. Requirement Analysis & Collaboration Engage with business analysts and product owners to analyze and refine functional and non-functional requirements . Translate business needs into technical design and implementation plans . Ensure alignment of software solutions with business and technical requirements . 6. Technical Mentorship & Code Reviews Mentor junior developers and provide technical guidance to the team. Conduct code reviews, enforce coding standards, and ensure best practices in software development. Foster a culture of continuous learning and technical excellence . 7. Solution Structuring & Implementation Support Assist in defining component solutions based on architectural guidance . Provide technical inputs for solution proposals and feasibility analysis . Support the deployment of solutions, ensuring adherence to scalability, performance, and security requirements . Required Skills & Qualifications Must-Have Skills: Experience: 8-12 years of hands-on experience in software development, system design, and architecture . Technical Expertise: Strong proficiency in Java and/or Node.js , along with relevant frameworks and tools. Architecture Patterns: Deep understanding of SOA, Microservices, N-Tier, and Event-Driven Architecture . Cloud & DevOps: Hands-on experience with AWS and/or Azure , including serverless computing, containerization (Docker/Kubernetes), and CI/CD pipelines . Agile & DevOps Practices: Proficiency in Agile methodologies (Scrum, Kanban) and DevOps best practices . Database Management: Strong knowledge of SQL & NoSQL databases and data modeling principles . Problem-Solving: Excellent troubleshooting and analytical skills for diagnosing complex technical issues. Leadership & Communication: Effective communication and stakeholder management skills with the ability to mentor teams . Industry Experience: Prior experience in the Healthcare industry (preferred but not mandatory). Good-to-Have Skills: Frontend Development: Experience with modern front-end frameworks (React/Angular) . Security & Compliance: Exposure to security best practices and compliance standards . CI/CD & Automation: Hands-on experience with CI/CD pipelines and automation tools . Event-Driven Systems: Knowledge of API gateways, message brokers (Kafka, RabbitMQ), and event-driven architectures . Skills Software Architecture,Java,Node.Js,cloud technologies Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. java react Developer 5 to 8 years Mandatory skills: Java, springboot, Microservices, React JS Responsibilities include designing and developing high-volume, low-latency applications for mission-critical business systems / application services and modules. Delivering high-availability and performance. We expect them to contribute to all phases of the development lifecycle including writing well designed, testable, efficient code. Must be capable of working independently and collaboratively. Responsibilities: Developer responsibilities include, but are not limited to the following: Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8 6-10 years java development experience with JSE/JEE, Java based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc Hands on experience on Spring boot & SPARK Microservices and OSGi specifications Hands on experience on ReactJS Strong knowledge of micro-service logging, monitoring, debugging and testing Implementations experience of micro-service integration, packaging, build automation and deployment At least two years of experience in SOA & Micro services based process applications using BPM (Activiti/JBPM/Camunda) Object Oriented analysis and design using common design patterns. Insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc) Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot) Hands on experience with Relational and NOSQL databases (Mongo DB or Cassandra either one is must) Hands on experience in one of the cloud AWS, Google or Azure. Hands on with Rest based web services ͏ 3. ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About the Role: Grade Level (for internal use): 10 The Role: Senior Software Developer, Application Development The Team : We are looking for a highly motivated, enthusiastic, and skilled software engineer for S&P Global Market Intelligence. This developer would help us to accelerate different initiatives within Energy Datasets. The Impact: As a Senior Software Developer, you will be part of the development team that manages and supports the Internal applications supporting Energy Datasets. What’s in it for you: It’s a fast-paced agile environment that deals with huge volumes of data, so you’ll have an opportunity to sharpen your data skills and work on an emerging technology stack. Responsibilities: Problems, analyze, and isolate issues. Able to work on projects and tasks independently or with little assistance. Build solutions to develop/support key business needs. Engineer components and common services based on standard development models, languages, and tools. Produce system design documents. Collaborate effectively with technical and non-technical partners. Quickly learn new and internal technologies and help junior teammates. What We’re Looking For: Bachelor’s / master’s degree in computer science, Information Systems or equivalent. Experience working in Agile Scrum methodology. Minimum of 4 years of experience in application development using Microsoft and Big Data Technologies. We are looking for engineers possessing solid expertise in AWS and Databricks . You will have to work on and lead multiple projects built around these technologies. A minimum of three years hands-on experience in these technologies is MUST. Solid command on Bigdata and Cloud based technologies including Snowflake, OData, python, Scala and Postgres. We also have applications written in Dotnet C#. You will be asked to work on these as per business requirements. An ideal candidate will possess strong Knowledge of object-oriented design, .NET, .NET Core, C#, SQL Server, and design patterns including MVVM. Good knowledge and experience working on multi-tier applications. Experience with Microservices Architecture will be a huge plus Experience building applications using Win forms, WPF, ADO.net, Entity Framework will be a huge plus. Experience working on windows services and scheduler applications using Dotnet and C#. Server platform, stored procedure programming experience using Transact SQL. Experience with troubleshooting applications, debugging, logging, performance monitoring, Must be a team player and quick learner, and willing to take on difficult tasks as and when required. Experience with other technologies including Azure Cloud, Google Cloud, Docker is a plus but not mandatory. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316181 Posted On: 2025-06-15 Location: Hyderabad, Telangana, India

About the Role: Grade Level (for internal use): 10 The Role: Senior Software Developer, Application Development The Team : We are looking for a highly motivated, enthusiastic, and skilled software engineer for S&P Global Market Intelligence. This developer would help us to accelerate different initiatives within Energy Datasets. The Impact: As a Senior Software Developer, you will be part of the development team that manages and supports the Internal applications supporting Energy Datasets. What’s in it for you: It’s a fast-paced agile environment that deals with huge volumes of data, so you’ll have an opportunity to sharpen your data skills and work on an emerging technology stack. Responsibilities: Problems, analyze, and isolate issues. Able to work on projects and tasks independently or with little assistance. Build solutions to develop/support key business needs. Engineer components and common services based on standard development models, languages, and tools. Produce system design documents. Collaborate effectively with technical and non-technical partners. Quickly learn new and internal technologies and help junior teammates. What We’re Looking For: Bachelor’s / master’s degree in computer science, Information Systems or equivalent. Experience working in Agile Scrum methodology. Minimum of 4 years of experience in application development using Microsoft and Big Data Technologies. We are looking for engineers possessing solid expertise in AWS and Databricks . You will have to work on and lead multiple projects built around these technologies. A minimum of three years hands-on experience in these technologies is MUST. Solid command on Bigdata and Cloud based technologies including Snowflake, OData, python, Scala and Postgres. We also have applications written in Dotnet C#. You will be asked to work on these as per business requirements. An ideal candidate will possess strong Knowledge of object-oriented design, .NET, .NET Core, C#, SQL Server, and design patterns including MVVM. Good knowledge and experience working on multi-tier applications. Experience with Microservices Architecture will be a huge plus Experience building applications using Win forms, WPF, ADO.net, Entity Framework will be a huge plus. Experience working on windows services and scheduler applications using Dotnet and C#. Server platform, stored procedure programming experience using Transact SQL. Experience with troubleshooting applications, debugging, logging, performance monitoring, Must be a team player and quick learner, and willing to take on difficult tasks as and when required. Experience with other technologies including Azure Cloud, Google Cloud, Docker is a plus but not mandatory. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316181 Posted On: 2025-06-15 Location: Hyderabad, Telangana, India

Job Description Job Title: Lead Analyst - P2P Business Unit: WCM US Shift Location: Bangalore, India Wipro is seeking an Lead Analyst for the Accounts Payable/P2P (WCM) - Bangalore Location. Key Responsibilities: Responsible for day-to-day AP processes within US region. Invoicing, query handling, vendor management, pay run, rejections, reporting Work with Client leads within the various countries to identify needs and areas for improvement Support internal users and vendors with the use of Coupa to process invoices Support global AP processes as required Must have experience working with Asia invoices and local country requirements Experience with Oracle Cloud is a plus Logging all invoices upon receipt and monitoring their progress through the payables process Reviewing invoices to ensure they contain the necessary information for accounting and payment Preparing reports to various finance teams based on data in Coupa, including review of payables outstanding, vendor spend, and invoice volumes Identifying anomalies in invoices/payment cycles and flagging them to management Responding to queries about invoices that have been processed or are in-process Ensuring that relevant internal controls are maintained and adhered to Continually identifying ways to improve accounts payable process flow Routine constituents: Work with rest of the COE team and Treasury to process invoices, issue payments, and support user queries/mailbox Interaction with global based corporate finance team to discuss vendor queries, coding of invoices, volume of payables and feeds to downstream systems, including systems issues Follow-ups with treasury team to complete certain payments and review banking details Open channel of communication with other employees supporting vendor risk, accounts payable, treasury and finance operations to ensure “best practices” are shared Ad-hoc interaction with the Accounts Receivable departments of service providers Discussions with administrative assistants around the region regarding the status of approvals or inquiries from vendors Desired Candidate Profile: Postgraduate with 2-7 years of experience in an account payable role within a multinational company Accounting degree, although does not necessarily need to be a chartered accountant Experience with a large Enterprise Resource Planning system such as Oracle or SAP, and ideally experience using the Coupa or Ariba procurement platforms Proficient in Microsoft Excel, including use of pivot tables and lookup’s Detail-oriented Strong written and oral communication skills US Shift – 6 PM to 3.30 AM (IST) ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Job description Company Description Dataviv Technologies is a cutting-edge Artificial Intelligence research company that is pioneering the world's first accessible and applied Ai lab, transforming AI education across schools, colleges, and universities, as well as research across top labs globally. Role Description This is a full-time on-site role for a Mlops Kubernetes Engineer at Dataviv Technologies located in Gurugram. The Mlops Kubernetes Engineer will be responsible for maintaining, developing, and optimizing Kubernetes clusters, implementing MLOps processes, and ensuring smooth deployment and scaling of AI models in production environments. Qualifications Proficiency in Kubernetes, Docker, and container orchestration Experience with MLOps processes and tools Strong understanding of cloud technologies, such as AWS or GCP Knowledge of CI/CD pipelines and automation tools Experience with monitoring and logging tools like Prometheus and Grafana Bachelor's or Master's degree in Computer Science or related field Excellent problem-solving and analytical skills Strong communication and collaboration abilities Industry Technology, Information and Internet Employment Type Full-time Edit job description Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person Speak with the employer +91 9867786230

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist. In this role, you will: The candidate will join an Agile pod that builds, maintains and supports software for the Securities Lending business line. Responsibilities will include creating and using UI themes for web applications, implementation of these on screens and connecting with the service layer along with backend for web applications, development of service layer and implementing new micro services. Ensuring requirements for each feature are gathered correctly and built, keeping UX and performance in mind. Re-architecting the UI and backend modules to make them modular in order to increase release cadence. Supporting the infrastructure and applications that you work on. This is a DevOps role and will include L2/3 production support responsibilities too. Requirements To be successful in this role, you should meet the following requirements: Passionate about technology and the advances in it, constantly looking for opportunities to learn new things and bring those ideas to the team. Expert in core and advanced Java 8 and higher. GCP Cloud SQL, GCM VM, Networking, MIG, Logging, Cloud Fusion, Terraform, Cloud Run, Cloud Scheduler, Docker Expert in debugging code, doing analysis, etc. Should have knowledge of Spring boot. Expert in REST API and should have developed API’s from scratch. Must have expert knowledge of microservices. Basic knowledge of Jenkins or any CI/CD tools. Mandatory to have knowledge of full stack development cycle. Some UI Design experience - creating logos, themes, fonts, bespoke buttons etc. Good understanding and applicative knowledge of ES6 features Basic knowledge of ReactJS, NodeJS & Redux experience -basic knowledge of react hooks, lifecycle methods etc Hands on experience programming in HTML 5.0 and CSS3. Ability to speak English as a first language, excellent written and verbal communication skills. Speaking with business users in London and HK is an integral part of the role. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development Indiac

Job description Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Lead Business Analyst In this role, you will: Analyse & capture functional & non-functional requirements for Finance and/or Product Control’s long-term (strategic) projects. Work closely with business analysts, Product Controllers, and system developers to define data sources and detailed business rules for Fair Value Adjustments (FVA/IPV/PVA), P&L, Accounting and Regulatory Reporting systems. Manage stakeholder communication in various working groups meetings. Understand the system data flows from Front to Back. Develop proof-of-concept or prototypes to help crystallise business rules, processes, and functions. Review and manipulate trade and reference data to understand the variety of scenarios that need to be catered for and prepare test packs. Provide input to test plans and testing strategies as well as input to design discussions and project planning meetings. Translating Requirements into High Level Epics and providing PM with estimates for Planning Involved in High Level Design and documenting in Confluence and logging all the requirements in JIRA. Working in PODs to help IT developers deliver Stories / Tasks and involved in providing the Functional Support in Production tickets / Incidents on rota basis. Involved in functional checks using SQL queries in UAT as well as post go-live period. Should be able to do functional analysis of the production issues, should be equally own production issues, user queries. Able to read and understand small code snippets. Able to interpret logs. Able to work with users on their day-to-day queries/issues. Stakeholder management Should represent application from functional point of view to stakeholders. Documentation: Should document each module with their functional flow and end user benefits. Testing Should participate in SIT, Smoke, Regression, UAT testing cycles. Own the business sign off process and make sure every production release is backed by clear requirement, full proof testing and sign off. Data Analysis: Should be able to do the Data analysis for the business data Identify different Data patterns, commonality between asset classes and make sure developer practice more generic development. Requirements To be successful in this role, you should meet the following requirements: Excellent Understanding of Derivative Products, SWAP, Interest Rate Derivatives, FX, credit and equity businesses, Financial Markets. Understanding of Product Control, Finance and/or Regulatory processes and workflow. Disciplined approach to requirements analysis with a software engineering or computer science background (either at degree level or working for a software company) Experience in capturing, analysing, and documenting functional & non-functional requirements. Experience in MS Access, Excel & Oracle or Sybase or SQL Server SQL. Experience working within large/strategic front to back projects. Experience in prototyping or rapid application development or iterative development. Excellent communication and interpersonal skills (written and spoken) – comfortable with detail) Cultivates a collaborative and cooperative attitude. Structured worker able to efficiently manage multiple tasks. Takes ownership of tasks assigned to ultimate resolution. Must have Skills Knowledge/hands-on experience with FVA/IPV Adjustments such as CVA, DVA, Bid Offer, IPV etc. Prior experience with Quant library and knowledge around pricing and valuation. Project Delivery Experience, especially Agile Prior experience with Audit exercises (Internal / external) Experience with working with multi-location teams and building up offshore capability. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. HMH Technology India Pvt. Ltd. is our technology and innovation arm in India focused on developing novel products and solutions using cutting-edge technology to better serve our clients globally. HMH aims to help employees grow as people, and not just as professionals. Software Engineering at HMH is focused on building fantastic software to meet the challenges facing teachers and learners, enabling and supporting a wide range of next generation learning experiences. We design and build custom applications and services used by millions. We are creating teams full of innovative, eager software professionals to build the products that will transform our industry. We are staffing small, self-contained development teams with people who love solving problems, building high quality products and services. We use a wide range of technologies and are building up a next generation microservices platform that can make our learning tools and content available to all our customers. If you want to make a difference in the lives of students and teachers and understand what it takes to deliver high quality software, we would love to talk to you about this opportunity. Technology Stack You'll work with technologies such as Java, Spring Boot, Kafka, Aurora, Mesos, Jenkins etc. This will be a hands-on coding role working as part of a cross-functional team alongside other developers, designers and quality engineers, within an agile development environment. We’re working on the development of our next generation learning platform and solutions utilizing the latest in server and web technologies. Responsibilities: Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) on the team. Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Identify ways to improve data reliability, efficiency, and quality. Perform development tasks from design specifications. Construct and verify (unit test) software components to meet design specifications. Perform quality assurance functions by collaborating with the cross-team members to identify and resolve software defects. Participate in production support and on-call rotation for the services owned by the team. Adhere to standards, such as security patterns, logging patterns, etc. Collaborate with cross-functional team members/vendors in different geographical locations to ensure successful delivery of the product features Have ownership over the things you build, help shape the product and technical vision, direction, and how we iterate. Work closely with your teammates for improved stability, reliability, and quality. Perform other duties as assigned to ensure the success of the team and the entire organization. Run numerous experiments in a fast-paced, analytical culture so you can quickly learn and adapt your work. Build and maintain CI/CD pipelines for services owned by team by following secure development practices. Skills & Experience: 3 to 6 years' experience in a relevant software development role Excellent object-oriented design & programming skills, including the application of design patterns and avoidance of anti-patterns. Strong Cloud platform skills: AWS Lambda, Terraform, SNS, SQS, RDS, Kinesis, DynamoDB etc. Experience building large-scale, enterprise applications with ReactJS/AngularJS. Proficient with front-end technologies, such as HTML, CSS, JavaScript preferred. Experience working in a collaborative team of application developers and source code repositories. Deep knowledge of more than one programming language like Node.js/Java. Demonstrable knowledge of AWS and Data Platform experience: Lambda, Dynamodb, RDS, S3, Kinesis, Snowflake. Demonstrated ability to follow through with all tasks, promises and commitments. Ability to communicate and work effectively within priorities. Ability to work under tight timelines in a fast-paced environment. Understanding software development methodologies and principles. Ability to solve large scale complex problems. Working experience of modern Agile software development methodologies (i.e. Kanban, Scrum, Test Driven Development) HMH Technology Private Limited is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Requisition ID: [[7130]] Location: [[Thane, Mumbai]] Business Unit/Group Function: [[GF-GPL]] If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it! Sr Executive Logistics Complaint Mgt Complaint Handling: Execute day-to-day IQOS transport complaints in collaboration with responsible IM Operations teams in 8D format based on related feedback from internal transport partners and external departments (carriers). Customer Complaint Resolution: Addressing customer and transport complaints in IQOS by logging, recording, and processing complaints effectively and corrective actions, ensuring that all necessary steps are taken in the software, tracking the status of the complaint and monitoring the process. Stakeholder Collaboration: Collaborate with internal departments such as Logistics and Customer Service as well as external partners (e.g., brokers, carriers) to enable timely solutions and ensure compliance with company procedures. Insurance Claims: Ensuring damage reports into the insurance program and enforcing recourse claims against the business units. Record Maintenance: Assist in maintaining records of transport and customer complaints, collection of relevant information and documents. Process Improvement: Contributing to process improvement initiatives. Effectiveness Evaluation: Perform a final review to evaluate the effectiveness of corrective actions implemented by the involved process stakeholders, ensuring that issues are resolved to satisfaction. Create periodic reports for management review. Requirements Work Experience: 5+ Years of experience. Special Skills: Strong in Communication, Knowledge of SAP, Logistical Compliant Management What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Your contact person for questions is your recruiting team: Papia Das

Requisition ID: [[7131]] Location: [[Thane, Mumbai]] Business Unit/Group Function: [[GF-GPL]] If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it! Sr Officer Executive Logistics Complaint Mgt Complaint Handling: Execute day-to-day IQOS transport complaints in collaboration with responsible TM Operations teams in 8D format based on related feedback from internal transport partners and external departments (carriers). Customer Complaint Resolution: Addressing customer and transport complaints in IQOS by logging, recording, and processing complaints effectively and corrective actions, ensuring that all necessary steps are taken in the software, tracking the status of the complaint and monitoring the process. Stakeholder Collaboration: Collaborate with internal departments such as Logistics and Customer Service as well as external partners (e.g., brokers, carriers) to enable timely solutions and ensure compliance with company procedures. Insurance Claims: Entering damage reports into the insurance program and enforcing recourse claims against the business units. Record Maintenance: Assist in maintaining records of transport and customer complaints, collection of relevant information and documents. Effectiveness Review: Assist in conducting a final review to assess the effectiveness of the corrective actions taken by the process stakeholders involved and ensure that the issues have been resolved to satisfaction. Process Improvement Support: Support in overall operational process improvements. Requirements Work Experience: 3+ Years of experience. Special Skills: Strong in Communication, Knowledge of SAP, Logistical Compliant Management What we offer you Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program. Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate. Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning. Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential. Your contact person for questions is your recruiting team: Papia Das

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. Job overview and responsibilities This position will be based in Pune, India. As the AWS Cloud Engineer, you will be responsible for designing, implementing and optimizing scalable, resilient cloud infrastructure of Google Cloud and AWS platform. This role involves deploying, automating and maintaining cloud-based applications, services and tools to ensure high availability, security and performance. The ideal candidate will have in-depth knowledge of GCP and AWS services and architecture best practices, along with strong experience in infrastructure automation, monitoring and troubleshooting. We count on you for: Design and implement secure, scalable and highly available cloud infrastructure using GCP/Azure services, based on business and technical requirements Develop automated deployment pipelines using Infrastructure-as-Code (IaC) tools such as Terraform, GCP/Azure CloudFormation and GCP/Azure CDK, ensuring efficient, repeatable and consistent infrastructure deployments Implement and manage security practices such as Identity and Access Management, network security and encryption to ensure data protection and compliance with industry standards and regulations Design and implement backup, disaster recovery and failover solutions for high availability and business continuity Create and maintain comprehensive documentation of infrastructure architecture, configuration and troubleshooting steps and share knowledge with team members Close collaboration with multi-cloud enterprise architect, DevOps solution architect, Cloud Operations Manager to ensure quick MVP prior to pushing into production Keep up to date with new GCP/Azure services, features and best practices, providing recommendations for process and architecture improvements Education and experience Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree or relevant certifications would be a plus. Minimum of 2-5 years of experience in cloud engineering, cloud architecture or infrastructure role Proven experience with GCP/Azure services, including EC2, S3, RDS, Lambda, VPC, IAM and CloudFormation Hands-on experience with Infrastructure-as-Code (IaC) tools such as Terraform, GCP/Azure CloudFormation or GCP/Azure CDK Strong scripting skills in Python, Bash or PowerShell for automation tasks Familiarity with CI/CD tools (eg: Gitlab CI/CD, Jenkins) and experience integrating them with GCP/Azure Knowledge of networking fundamentals and experience with GCP/Azure VPC, security groups, VPN and routing Proficiency in monitoring and logging tools such as native cloud tools or third-party tools like Datadog and Splunk Cybersecurity Expertise: Understanding of cybersecurity principles, best practices, and frameworks. Knowledge of encryption, identity management, access controls, and other security measures within cloud environments. Preferably with certifications such as GCP/Azure Certified DevOps Engineer, GCP/Azure Certified SysOps Administrator, GCP/Azure Certified Solutions Architect Skills and behavioral competencies Excellent problem solving and troubleshooting abilities Result orientation, influence & impact Empowerment & accountability with the ability to work independently Team spirit, building relationships, collective accountability Excellent oral and written communication skills for documenting and sharing information with technical and non-technical stakeholders Language skills English mandatory What’s in it for the candidate Be part of and contribute to a once-in-a-lifetime change journey Join a dynamic team that is going to tackle big bets Have fun and work at a high pace About us Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ͏ Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ͏ ͏ Mandatory Skills: TIS Service Desk. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ͏ Deliver No Performance Parameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong to Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com . This position is based in Bangalore, India. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Purpose And Scope As a Cyber Security Engineer, you will play a critical role in safeguarding our organization’s information systems and data. This position has arisen due to Astellas insourcing the responsibility for managing security operations, developing automation for threat detection, and working towards ‘best in industry’ incident response. The successful candidate will work collaboratively within the Security Operations Center (SOC) and other Value Teams across the organization to ensure a proactive security posture and to mitigate risks associated with cyber threats in several areas. Astellas has several roles that may fit candidates who do not have experience in all the areas outlined in the next section, therefore we encourage applicants who have experience in two or more areas listed below. Responsibilities And Accountabilities Security Operations Center (SOC) Management: Support daily SOC operations, ensuring effective monitoring support, development of use cases and response to security incidents. Manage application ingestion processes and email security protocols. Support SIEM management, including logging and alerting. Automation Development Develop and implement automation solutions for alerts from various security sources ensure firewalls, IDS and EDR tools are working effectively. Streamline processes to enhance the efficiency of security operations and help develop the communication with other team. Threat Modelling Conduct threat modelling for applications to identify vulnerabilities and recommend mitigation strategies. Analyze email tickets and develop tooling to improve response times and effectiveness. Provide route cause analysis for threat found and assist remediation. Anti-Malware And Endpoint Detection Assist in operational efforts to implement a global strategy for anti-virus (AV) solutions and optimize detection capabilities. Ensure consistent standards for endpoint detection and response across the organization. Incident Response Lead or support incident response efforts using an industry recognized model and report escalations to senior leadership when required. Collaborate with Red, Blue, and Purple teams to conduct penetration testing and improve security posture. Conduct forensic analysis to investigate security incidents and recommend improvements. Proactive Threat Hunting Engage in proactive threat hunting to identify potential security threats before they materialize. Collaborate with teams to enhance detection and response capabilities. Reporting And Data Analysis Engage in proactive collaboration across Value Teams working with an agile mindset and assist in the creation of dashboards and reporting for security governance. Assist in the governance of security within cloud infrastructure. Required Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or a related field. Proven experience in a cyber security role, preferably within a SOC/SIEM/SOAR environment. Experience in using Microsoft Sentinel & Defender / Crowdstrike EDR / Wizz Cloud Security. Strong knowledge of security frameworks, threat modelling, and incident response methodologies. Awareness of infrastructure and network security features like; firewall rules, event ID’s, logging/detection and managing assets in manufacturing / OT environments. Experience of working with cloud security and insourced capabilities as well and MSP’s. Experience with SIEM/Cloud security tools and automation technologies.Familiarity with anti-malware solutions and endpoint detection strategies.Proficiency in scripting languages for automation (e.g., Python, PowerShell) is an advantage. Experience of digital forensics (log analysis and technical route cause assessment). Preferred Security certification an advantage. Demonstrate knowledge of change management principles Relevant certifications (e.g., Certified Information Systems Security Professional CISSP, Certified Ethical Hacker CEH or CompTIA Security+ etc.)Excellent analytical and problem-solving skills. Strong communication skills and the ability to work collaboratively in a small team environment where we share capacity and effort. International / global experience an advantage. Working Environment This is a Permanent position Remote/ Hybrid: candidates must be located within commutable distance from the office Astellas is a global company. Successful candidates will be expected to work across different time zones and according to regions or specific locations based upon demand Category Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans Show more Show less

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. Boeing India Engineering team is currently looking to hire Experienced Support Engineer - Devops for Boeing India Engineering (BIE) Software to join their team in Bengaluru, India. You will be part of the team, which develops software applications and products that create direct value to its customers. We provide revamped work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies for modern web and mobile application development. Through our products, we deliver innovative solutions to our global customer base at an accelerated pace. Position Responsibilities: Understanding customer requirements and project KPIs. Analyzing and troubleshooting complex issues, documenting findings and resolutions for support reported on customer-facing environments (Production and UAT). Responding to and resolving tickets and calls from Tier 1 and Tier 2 support teams, while proactively improving their ability to resolve requests by enhancing knowledge base documentation. Conducting thorough investigations to identify root causes of customer-impacting and recurring issues, using an automate-first approach. Collaborating with development teams to implement permanent fixes and improvements. Monitoring application performance and system health using appropriate tools. Proactively identifying potential issues and implementing preventive measures. Maintaining and updating technical documentation, including troubleshooting guides and knowledge base articles. Working closely with cross-functional teams, including development, QA, and DevOps, to ensure seamless application performance. Meeting or exceeding defined KPIs for incident resolution time, customer satisfaction, and documentation accuracy. Being available on an on-call basis for urgent support requests, with flexible hours to accommodate rotational 24x7 on-call support and meetings with the India/US team. Supporting primarily first shift, but requires flexibility for urgent issues. During periods where production support activity is not required, supporting as a member of the Virtual Airplane DevOps team and contributing to the following types of tasks: Designing and building scalable, reliable, and high-performance systems and environments. Designing and implementing both continuous integration and continuous delivery (CI/CD) pipelines. Designing and building application and services monitoring solutions and services. Developing reusable and scalable infrastructure and platform code to automate the creation and deployment of Virtual Airplane products to commercial training customers. Monitoring the health of the application and environment and resolving all system and environment issues. Effectively contributing to building the overall knowledge and expertise of the technical team. Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management. Striving for continuous improvement and building continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline). Mentoring and guiding team members. Monitoring and measuring customer experience and KPIs. Managing periodic reporting on the progress to the management and the customer. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): A Bachelor’s degree or higher in Engineering is required as a BASIC QUALIFICATION. 7+ years of work experience supporting software applications as a Site Reliability Engineer or DevOps Engineer role, with a focus on Tier 3 support. Experience automating and troubleshooting application deployments using CI/CD pipelines (Azure DevOps Tool Suites along with Azure Pipelines and Portal). Experience working on Linux-based infrastructure. Excellent understanding of Ruby, Python, Perl, and Java. Configuration and managing databases such as MySQL, PostgreSQL, and MongoDB. Excellent troubleshooting skills. Working knowledge of various tools, open-source technologies, and cloud services. Awareness of critical concepts in DevOps and Agile principles. Experience working in developing services (sync and async) using Microservices Architecture and Design patterns. Experience working in developing and deploying in Azure Cloud using its PaaS services. Experience working with Azure functions. Experience in working with SQL Databases with the ability to model and write Stored Procedures. Experience in working with any one of the NoSQL Databases – Preferably Azure Cosmos DB or MongoDB. Hands-on with Docker containers, Kubernetes, and creating HELM artifacts – Preferably using Azure Kubernetes Service. Hands-on experience on ARM templates, HDInsight/DataBricks. Hands-on experience with CI/CD automation – Git, Maven, and Shell scripting. Ability to rapidly learn and understand software from source code. Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time zones. Extensive experience in collaborating within an Agile team setting, working as a group to drive Epic/Feature/Story creation as well as solution design and architecture. Should have excellent interpersonal and communication skills to earn trust, persuade, motivate, and mentor other team members. Candidate must be a self-starter with a positive attitude, high ethics, and strong analytical and creative problem-solving skills, with a track record of working successfully under pressure in a time-constrained environment. Ability to independently execute & deliver on the backlog without dependency or handholding. Should be an excellent team player. Preferred Qualifications (Desired Skills/Experience): Certification in Azure cloud. Experience writing queries using KQL. Experience with Infrastructure as Code (IaC), with technologies like Terraform or Bicep. Experience with Microsoft Azure DevOps (ADO). Experience with App Gateway, DevSecOps, Logging, Monitoring, Alerting. Experience performing automation, implementation, and deployments in both Windows and Linux systems. Excellent working knowledge of the entire software development life cycle. Typical Education & Experience: Education/experience typically acquired through advanced education (e.g., Bachelor) and typically 9 or more years' related work experience or an equivalent combination of education and experience (e.g., Master + 8 years' related work experience). Relocation: This position offers relocation based on candidate eligibility. Applications for this position will be accepted until Jun. 20, 2025 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Job description About this role Overview: We are seeking Process Engineers who like to innovate, solve sophisticated problems and who are passionate about data & analytics. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. What are Aladdin Data and Solutions Engineering Aladdin relies on data; analyzing and gaining insights from it is crucial for our uniqueness. Aladdin Data team is responsible for the data ecosystem within BlackRock. We strive to build a ground-breaking data platform offering high-quality data for users, including investors, operations teams, and data scientists. We focus on evolving our platform to deliver exponential scale to the firm, powering the future growth of Aladdin. Solutions Engineering team at BlackRock get to experience working at one of the most recognized financial companies in the world while being part of a broader Aladdin Data software development teams responsible for next generation technologies and solutions. Our engineers design and build large scale analytics data pipelines, process integrations for computation processes, and distributed systems. Additionally, they proactively identify process inefficiencies and implementing solutions to enhance productivity and accuracy. Key Responsibilities: Leverage ServiceNow expertise to ensure full adoption of the platform through well-designed workflows and configurations. Translate business needs into ServiceNow solutions. work with stakeholders to understand requirements, design and improve processes, and ensure solutions are implemented effectively. This involves gathering and documenting requirements, collaborating with developers, and testing solutions to ensure they meet business objectives. Identifying bottlenecks, streamlining workflows, and automating tasks using ServiceNow. coordinating across teams, and understanding required enhancements to be incorporated through the Snow development teams. Testing solutions in pre-production environments to ensure they meet documented requirements and acceptance criteria. Documenting requirements, process flows, and test cases. Contribute to strategic ServiceNow initiatives across business, data, and technology streams, with a focus on addressing inefficiencies and driving automation. Define and meet key requirements, including performance metrics (e.g., MTTs), SLA compliance, and escalation handling. Encourage teamwork among different departments - incident/problem managers, business collaborators, and developers to carry out project-specific quality assessments and handle various tasks. Ensure optimal utilization of ServiceNow and contribute insights to support the implementation of effective workflows. Incident Management (ITSM Module)– ITIL background Experience with logging, prioritizing, and resolving incidents and problems within ServiceNow. Customer Service Management (CSM Module) – Hands on experience with CSM and FSO module for raising cases and handling customizations. Use ServiceNow capabilities to proactively communicate pending incidents and problems to collaborators, ensuring they are kept informed throughout the resolution process to support an effective IPR workflow. Innovate- Initiate and drive platform and process innovations to support new business needs, minimize risk, enhance quality, and navigate the changing requirements. Superb communication skills to interact with users and provide support. Creating Dashboards / Reports as per the requirements on ServiceNow. Ensure compliance of incident and problem tickets across functions, with a focus on thorough grooming and resolution of all incident tickets through to closure. Outstanding performance in building and maintaining good relationships with interface teams. Assisting users with platform usage and providing training across functions on ServiceNow for efficient ITIL framework utilization. Collaborate with stakeholders to enhance incident, problem, and change management processes, ensuring their effective implementation in ServiceNow. Promote consistent use of ServiceNow for raising and tracking incidents and problems across all teams. Qualifications: BTech + MBA/PGDBA from reputed institute with good knowledge of analytical concepts. BTech + CFA (level 2) will be a preferred candidature. 3-5 years ITIL certification – Incident Management with ServiceNow expertise 3-5 years CSM certification – Customer Service Management with ServiceNow expertise Good to have certified system administrator / application developer in Service Now Experience of implementation / customization on ServiceNow Experience in agile methodology & scrum master calls. Strong technical background with knowledge of SQL, UNIX. Python/Tableau/PowerBI Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta and VaR would be an advantage. Be a ‘Student of the Markets and Technology’ by following the global markets to understand how macro-economic factors can affect the analytics and harness the technology to seek critical problems. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Job Requisition # R253369

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ͏ Deliver No Performance Parameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc ͏ ͏ Mandatory Skills: TIS Service Desk. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job ID: 29674 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 11 Jun 2025 Job Summary Strategy We are seeking a highly skilled Senior Software Engineer to join our dynamic team in building and enhancing our payments processing application. This role is integral to developing scalable, secure, and high-performance solutions using a J2EE stack, microservices architecture, PostgreSQL, and a suite of modern logging and caching tools. The ideal candidate will have 8+ years of experience in software engineering with a strong background in payment systems, event-driven architecture, and related technologies. Processes 1. Design & Development: Architect, design, and develop secure and scalable microservices for our payment processing platform using J2EE. Leverage PostgreSQL for efficient, optimized data storage and retrieval. Implement and optimize caching strategies using Hazelcast to improve application performance. 2. Event-Driven Architecture: Develop event-driven components and workflows to enable real-time processing and responsiveness within the application. Integrate with asynchronous messaging systems to support high-volume transaction processing. 3. Logging & Monitoring: Set up and manage robust logging solutions using Kibana and ELK (Elasticsearch, Logstash, Kibana) to facilitate real-time log search, analytics, and troubleshooting. Implement alerting and monitoring mechanisms to ensure high availability and performance of critical services. 4. Quality & Security: Adhere to industry standards for code quality, performance, and security in payment applications. Conduct code reviews and performance optimizations and enforce best practices in software engineering. People & Talent 1. Collaboration & Mentorship: Collaborate closely with cross-functional teams, including DevOps, QA, and Product, to deliver high-quality solutions. Mentor junior engineers, providing technical guidance and supporting their growth. Required Qualifications Key Responsibilities R egulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Development Team Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience JAVA/J2EE Spring Boot Oracle, PL/SQL, PostgreSQL MQ, Topic, Event Driven Messaging Kibana/ELK OpenShift/Kubernetes Qualifications EDUCATION Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. ͏ Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis ͏ Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases ͏ Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case ͏ Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Vmware Virtualization Implementation. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Customer Interaction: Handling inbound or outbound calls from customers, providing support, resolving issues, or delivering information. Problem Resolution: Assisting customers by troubleshooting issues, answering queries, and resolving complaints, all while maintaining a professional tone. Product Knowledge: Having in-depth knowledge of the company’s products, services, and policies to provide accurate information and help customers effectively. Data Entry & Documentation: Updating customer information and logging calls or interactions in the system, making sure all details are recorded for follow-up or future reference. Sales or Up-selling (if applicable): In some voice process roles, there may be an expectation to cross-sell or upsell products/services during calls, depending on the company’s needs. Performance Metrics: Meeting targets related to call resolution time, customer satisfaction scores, and other KPIs (Key Performance Indicators). Skills Required: Communication Skills: Clear, concise communication with a focus on active listening and understanding the customer’s needs. Problem-Solving: The ability to think on your feet and resolve issues efficiently. Patience and Empathy: Remaining calm under pressure, especially when dealing with frustrated customers. Multitasking: Managing calls while using a computer to update records or check information. Types of Voice Processes: Inbound Process: Dealing with incoming calls from customers for inquiries, support, or troubleshooting. Outbound Process: Making calls to customers for surveys, sales, promotions, or service follow-ups. Job Types: Full-time, Part-time, Volunteer Pay: Up to ₹22,000.00 per month Benefits: Health insurance Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Quarterly bonus Yearly bonus Work Location: In person Speak with the employer +91 8939854597

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ͏ Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ͏ ͏ Mandatory Skills: Oracle Database Admin. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: Service Desk Manager ͏ Job Description: Java/Microservices/ Mainframe - Skills Backend Server-side Framework – Java 17 , Spring Boot, Spring MVC Microservice Architecture, Rest API Design Unit Testing Framework, Junit, Mockito Performance Tuning & Profiling – Visual VM, JMETER Logging, Troubleshooting – New Relic, Dynatrace, Kibana, Cloud Watch Database Relational database – Oracle, MSSQL, MySql, Postgres, DB2 Nosql database – MongoDB, Redis, DynamoDB Cloud Platform, Deployment and DevOps Cloud Platforms – AWS (ECS, EC2, Cloud front, Cloud Watch,S3, IAM, Route 53, ALB), Redshift, RDS DevOps – Docker containers, SonarQube, Jenkins, Git, Github, Github-actions, CI/CD pipelines, Terraform Mainframe COBOL JCL DB2 (Advance SQL skills) Alight COOL Tools: Xpeditor, File-Aid (Smart-File), DumbMaster (AbendAid) Omegamon iStrobe/strobe Roles & Responsibilities Ensure the architectural needs of the value stream are realized rather than those of just a channel or a team Strong knowledge of Design principles and implementing the same in designing and building the robust and scalable software solutions across the full stack having no/least adoption effort by clients Work with Product Management, Product Owners, and other value stream stakeholders to help ensure strategy and execution alignment Help manage risks, dependencies and troubleshoot and pro-actively solve problems Collaboration and review with other Architects and participating in Architecture COP and ARB Owning Performance & Non-Functional requirement including end to end ownership Acquire broader insight of the Product and Enterprise Architecture Spread broader knowledge with other engineers in the value stream Proven experience on stated engineering skills Aggregate program PI objectives into value stream PI objectives and publish them for visibility and transparency Assess the agility level of the program/value stream and help improve ͏ ͏ ͏ Competencies Client Centricity Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication Mandatory Skills: Technology (Alight IT). Experience: >10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.