Who We Are Allot is an established industry leader in network intelligen ce and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the opportunity to grow both professionally and personally in a dynamic environment that values diverse perspectives and encourages collaboration with individuals who are committed to go the extra mile to succeed. What We’re Looking For A Technical Support Engineer to support our Communication Service Providors clients in APAC & EMEA region - this is an opportunity to join the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions for Tier1 global telcos. What You’ll Do Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email Provide excellent, dedicated, and proactive support service Perform deep problem investigation into system logs and behavior Provide technical guidance and solutions to the company’s customers and partners, problem reproduction, and lab simulations Work with higher tier support teams and travel to customer sites according to need Maintain direct contact with key customers in the APAC & EMEA region to assure customer satisfaction and success Requirements: What You Should Have Strong knowledge of Linux system operation & troubleshooting Excellent troubleshooting techniques to analyze and validate issues Strong hands-on working knowledge of TCP/IP networks, packet-sniffing, and traffic generation and lab simulations Detailed understanding of Cyber Security threats, attack types, Firewalls, Malware and content/URL filtering, DNS Security Experienced in customer care working with CRM systems Ideally, experience with Microservices and Containers and Kubernetes Graduate/Diploma in Computer Science/Electrical/Electronic Engineering Advantages: Knowledge in database SQL querying and database administration Hands-on experience with networking LAN/WAN environments - Routers, Switches, Firewalls, NMS, etc. Working knowledge of Radius, Diameter, DHCP, 3GPP, PCEF, PCRF, understanding protocol flow and sniffing Working knowledge of Security and Analytics deployed on Cloud Platforms such as Openstack, K8s, Azure etc. Experience working directly with ISPs, mobile operators, cable operators If you are interested in applying to this role at Allot, please share with us your resume in English. Thanks!
Role Overview: We’re looking for a proactive DevOps Engineer with solid experience in CI/CD and automation to support our build and release pipelines, infrastructure provisioning, and system operations. You’ll work closely with engineers to streamline deployments and improve system reliability. Key Responsibilities: Develop and maintain CI/CD pipelines using Jenkins, GitLab, and Bitbucket. Automate infrastructure provisioning and configuration. Implement improvements to deployment and release processes. Monitor system health and performance with proper alerting mechanisms. Maintain technical documentation and contribute to operational excellence. Requirements: Must-Have Qualifications: 1-3 years of hands-on experience in DevOps roles. Proficient in CI/CD tooling including Jenkins, GitLab, and Bitbucket. Strong scripting and automation capabilities (Bash, Python, etc.). Experience with Docker and Kubernetes. Working knowledge of Git workflows and version control. Nice-to-Have (Advantages): Experience with cloud platforms (AWS, GCP, Azure). Familiarity with Terraform, Helm, or Ansible. Exposure to logging/monitoring (ELK, Prometheus, Grafana). Basic understanding of security in CI/CD. Experience managing build artifacts and repositories.
Role Overview: We are seeking an experienced DevOps Team Lead to drive our CI/CD strategy, automation initiatives, and lead a team of engineers in building scalable, resilient infrastructure. The ideal candidate will be hands-on, collaborative, and capable of translating business needs into technical solutions. Key Responsibilities: Lead, mentor, and develop a high-performing DevOps team. Design, implement, and manage CI/CD pipelines using Jenkins, GitLab, and Bitbucket. Define and enforce automation standards and best practices. Collaborate with developers, QA, and product to ensure rapid, high-quality delivery. Oversee monitoring, logging, and incident response processes. Identify inefficiencies and implement infrastructure automation solutions. Requirements: Must-Have Qualifications: 3+ years in DevOps roles, 2+ years in a leadership capacity. Expert-level experience with CI/CD tools including Jenkins, GitLab, Bitbucket. Strong scripting skills (Python, Bash, Groovy, etc.). Solid hands-on experience with containerization and orchestration (Docker, Kubernetes). Deep understanding of Git workflows and code promotion strategies. Proficiency with Infrastructure as Code (Terraform, Helm, Ansible). Nice-to-Have (Advantages): Hybrid cloud/on-prem experience. Security/DevSecOps practices. Monitoring and observability tools (Prometheus, ELK, Grafana). Experience with artifact repositories (Artifactory, Nexus). Familiarity with service mesh (e.g., Istio) and K8s networking.
Who we are: Allot is an industry leader in network security and visibility. A global growing company in cyber-security with a strong Tier1 customer base. We embrace an Agile way of working, priding ourselves on being fast, diverse and dynamic. We are real team players who are ready to go the extra mile to succeed. We believe that anyone can make an impact and together our team spirit makes all the difference. This is your opportunity to develop, professionally and personally What we’re looking for: Allot is looking for an experienced Project manager to manage our projects within CSPs in APAC The Project Manager (PM) oversees all aspects of a project using planning, monitoring and controlling processes. The Project Manager is responsible for coordination and completion of the project and to this end will perform a variety of tasks including setting deadlines, assigning responsibilities, and monitoring and summarizing progress of the project. The Project Manager will be responsible for multiple projects simultaneously. PM will be responsible for the successful implementation of different Allot solutions within CSPs. A project time-line normally spans over several months up to a year. The project manager is responsible for all activities, including project planning, review meeting with customers, provide guidance for the assigned PS engineers. The job also consists of contact with the R&D team and product expert team to report/discuss customer issues. What you’ll do: Leading multi-disciplinary teams with participation from different functions within the organization and where appropriate To be Company’s client representative for all matters relating to the implementation phase of any work undertaken To assist in identifying and responding to sales opportunities (SoW, Effort Estimation, timeline etc.) Planning and problem-solving tasks. The Project Manager is responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards. The Project Manager must be courteous and polite in written and oral communication and be able to get ideas across in a non-confrontational manner in one-to-one situations, small groups, and before large audiences. The Project Manager is responsible for the project’s commitment to quality – also referred to as fitness for purpose or specification level and may need to call on specialists to assist in creating or assessing quality standards. Requirements: What you’ll do: Leading multi-disciplinary teams with participation from different functions within the organization and where appropriate To be Company’s client representative for all matters relating to the implementation phase of any work undertaken To assist in identifying and responding to sales opportunities (SoW, Effort Estimation, timeline etc.) Planning and problem-solving tasks. The Project Manager is responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards. The Project Manager must be courteous and polite in written and oral communication and be able to get ideas across in a non-confrontational manner in one-to-one situations, small groups, and before large audiences. The Project Manager is responsible for the project’s commitment to quality – also referred to as fitness for purpose or specification level and may need to call on specialists to assist in creating or assessing quality standards. What you should have: Experience & Knowledge Proven project management experience gained in a telecommunications environment BSC (or higher) Engineering degree. Fluent English, prefer Chinese speaking as well 5 or more years in managing complex implementation projects within CSPs Very good technical knowledge of IP networks and Mobile networks. Good understanding of operating system concepts Previous hand-on technical experience is a big advantage Skills and Personality Without necessarily being an expert, the Project Manager should make an effort to understand the technology being used in order to understand and question requests coming from specialists and technical staff and to evaluate what is reasonable or possible Strong interpersonal and communication skills Strong administrative, time management and self-organizational skills Good negotiation skills Ability to quickly learn new technologies Team player, Excellent inter-personal skills Able to work under pressure Customer oriented ‘Can do’ attitude Excellent priority/time management skills Ability to work in a multi-cultural environment Willing to travel abroad on occasion if needed Location: Mumbai India
Who We Are Allot is an industry leader in network security and visibility. A global growing company in cyber-security with a strong Tier1 customer base. We embrace an Agile way of working, priding ourselves on being fast, diverse and dynamic. We are real team players who are ready to go the extra mile to succeed. We believe that anyone can make an impact and together our team spirit makes all the difference. This is your opportunity to develop, professionally and personally. What We’re Looking For Allot is looking for a dynamic and experienced Technical Trainer to join our Global Training and Documentation team. As part of Allot’s international training operation. What You’ll Do Delivering off-the-shelf and tailored technical training classes to Allot partners and customers in the Asia Pacific region. Tailoring training materials to meet the specific training needs of customers and partners. Developing training materials on selected features and products for classroom-based and remote delivery. NOTE : The position is based in Mumbai, India, and will entail frequent travel abroad (up to 40%) Requirements: What You Should Have Proven training and presentation skills: At least 3 years’ experience delivering training (preferably of a technical nature) An engineering background with theoretical and practical experience in IP networking and hands-on Linux proficiency. Excellent English (preferably mother tongue level). Familiarity with Instructional Design principles and mastery of PowerPoint Additional Advantage Experience with rapid eLearning tools (e.g: articulate, captivate) and virtual classroom environments Fluency in additional languages other than English
As a Technical Support Engineer at Allot, you will be responsible for providing support to Communication Service Providers clients in the APAC & EMEA region. You will have the opportunity to work with the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions provider for Tier1 global telcos. Your main responsibilities will include: - Handling 1st and 2nd level support cases professionally and independently via CRM, phone, and email. - Providing excellent, dedicated, and proactive support service. - Performing deep problem investigation into system logs and behavior. - Offering technical guidance and solutions to customers and partners, including problem reproduction and lab simulations. - Collaborating with higher tier support teams and traveling to customer sites as required. - Maintaining direct contact with key customers in the APAC & EMEA region to ensure customer satisfaction and success. To excel in this role, you should possess the following qualifications: - 4-5 years of experience in relevant positions. - Strong knowledge of Linux system operation & troubleshooting. - Excellent troubleshooting techniques to analyze and validate issues. - Hands-on working knowledge of TCP/IP networks, packet-sniffing, traffic generation, and lab simulations. - Detailed understanding of Cyber Security threats, attack types, Firewalls, Malware, content/URL filtering, and DNS Security. - Experience in customer care using CRM systems. - Ideally, experience with Microservices, Containers, and Kubernetes. - Graduate/Diploma in Computer Science/Electrical/Electronic Engineering. Advantages for this role include: - Knowledge in database SQL querying and database administration. - Hands-on experience with networking LAN/WAN environments - Routers, Switches, Firewalls, NMS, etc. - Working knowledge of Radius, Diameter, DHCP, 3GPP, PCEF, PCRF, understanding protocol flow, and sniffing. - Working knowledge of Security and Analytics deployed on Cloud Platforms such as Openstack, K8s, Azure, etc. - Experience working directly with ISPs, mobile operators, cable operators. If you are interested in joining the team at Allot and possess the required qualifications, please share your resume in English. Thank you for considering this opportunity!,
Who We Are Allot is an established industry leader in network intelligen ce and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the opportunity to grow both professionally and personally in a dynamic environment that values diverse perspectives and encourages collaboration with individuals who are committed to go the extra mile to succeed. What We’re Looking For A Technical Support Engineer to support our Communication Service Providors clients in APAC & EMEA region - this is an opportunity to join the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions for Tier1 global telcos. What You’ll Do Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email Provide excellent, dedicated, and proactive support service Perform deep problem investigation into system logs and behavior Provide technical guidance and solutions to the company’s customers and partners, problem reproduction, and lab simulations Work with higher tier support teams and travel to customer sites according to need Maintain direct contact with key customers in the APAC & EMEA region to assure customer satisfaction and success Requirements: What You Should Have 4-5 years of experience in relevant positions. Strong knowledge of Linux system operation & troubleshooting Excellent troubleshooting techniques to analyze and validate issues Strong hands-on working knowledge of TCP/IP networks, packet-sniffing, and traffic generation and lab simulations Detailed understanding of Cyber Security threats, attack types, Firewalls, Malware and content/URL filtering, DNS Security Experienced in customer care working with CRM systems Ideally, experience with Microservices and Containers and Kubernetes Graduate/Diploma in Computer Science/Electrical/Electronic Engineering Advantages: Knowledge in database SQL querying and database administration Hands-on experience with networking LAN/WAN environments - Routers, Switches, Firewalls, NMS, etc. Working knowledge of Radius, Diameter, DHCP, 3GPP, PCEF, PCRF, understanding protocol flow and sniffing Working knowledge of Security and Analytics deployed on Cloud Platforms such as Openstack, K8s, Azure etc. Experience working directly with ISPs, mobile operators, cable operators If you are interested in applying to this role at Allot, please share with us your resume in English. Thanks!
Role Overview: At Allot, as a Technical Support Engineer, you will be responsible for supporting Communication Service Providers clients in the APAC & EMEA regions. You will join the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions company for Tier1 global telcos. Your primary focus will be to handle 1st and 2nd level support cases, provide proactive support service, perform deep problem investigations, offer technical guidance to customers and partners, and ensure customer satisfaction by maintaining direct contact with key customers. Key Responsibilities: - Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email - Provide excellent, dedicated, and proactive support service - Perform deep problem investigation into system logs and behavior - Provide technical guidance and solutions to customers and partners, including problem reproduction and lab simulations - Collaborate with higher tier support teams and travel to customer sites as required - Maintain direct contact with key customers in the APAC & EMEA region to assure customer satisfaction and success Qualifications Required: - 4-5 years of experience in relevant positions - Strong knowledge of Linux system operation & troubleshooting - Excellent troubleshooting techniques for analyzing and validating issues - Strong hands-on working knowledge of TCP/IP networks, packet-sniffing, traffic generation, and lab simulations - Detailed understanding of Cyber Security threats, attack types, Firewalls, Malware, content/URL filtering, and DNS Security - Experience in customer care working with CRM systems - Ideally, experience with Microservices, Containers, and Kubernetes - Graduate/Diploma in Computer Science/Electrical/Electronic Engineering Additional Company Details: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises worldwide. The company believes in providing Tier-1 customers with cutting-edge solutions to make their networks smarter and users more secure. At Allot, you will have the opportunity to grow both professionally and personally in a dynamic environment that values diverse perspectives and encourages collaboration with individuals dedicated to success. If you are interested in applying to this role at Allot, please share your resume in English. Thank you!,