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Silverskills Private Limited
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Loan Servicing - AM / Manager

Loan Servicing - AM / Manager

Silverskills Private Limited

8 - 12 years

0 Lacs

delhi

Posted:1 day ago| Platform: Shine logo

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Skills Required

us real estate financial analysis ms excel ms word ms powerpoint ms visio problem solving analytical skills time management planning implementation reliability integrity risk management leadership training adaptability interpersonal skills diplomacy professional conduct commercial loan servicing product transition inspections covenant monitoring loan set up modifications tax set up modifications escrow administration capex disbursement processing mathematical skills detail oriented quality work products task prioritization delegation follow up skills trustworthiness motivation tact

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Assistant Manager or Manager, your primary responsibility is to ensure Service Delivery & Process Improvement for the assigned function/process. You will need to be adaptable to different work models such as WFH, WFO, or a mix of both based on business requirements. Key Responsibilities: - Manage the day-to-day workflow of your team by assigning tasks according to available productive hours and productivity standards. Ensure daily productivity goals and client deliverables are met. - Collaborate closely with clients to understand their requirements and ensure these are reflected in the final work product. Update and maintain process/product related documents and maps for approval. - Conduct training programs, briefings, and feedback sessions to ensure team clarity on instructions and achievement of quality standards as per SLAs and KPIs. - Prepare and present management reports, including forecasting and variance analysis. Conduct interactive sessions with team members to address concerns and improve team morale. - Keep track of team attendance and assist in leave planning to maintain work balance. Conduct performance appraisals for team members. - Collaborate with clients to address concerns and manage expectations. Identify and implement process improvements or automation requirements. - Coordinate with HR, Admin, Finance, and Tech Departments to support team members. Foster a positive work environment and promote team spirit. Qualifications Required: - Graduation or post-graduation in Commerce, with a management degree preferred. - 8-10 years of experience in US Real Estate, particularly in Commercial Loan Servicing, with at least 5 years in a people management role. - Experience in product transition is advantageous. - Proficiency in various aspects of Servicing & Surveillance work in the Commercial mortgage domain, including financial analysis, inspections, covenant monitoring, loan setup, tax modifications, and escrow administration. - Strong English comprehension and communication skills. - Advanced proficiency in MS Excel, Word, PowerPoint, and Visio. - Excellent problem-solving, analytical, and detail-oriented skills. - Ability to manage multiple tasks, prioritize work, delegate assignments, and work effectively in a team. (Note: The additional details of the company are not provided in the job description.),

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Loan Servicing - AM / Manager