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4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As an experienced professional with 4 to 8 years of experience in Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration, you will play a crucial role in providing effective technical support to the process and resolving client issues promptly to meet process SLAs. - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information, and nature of the...
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
Role Overview: As an Assistant Manager or Manager, your primary responsibility is to ensure Service Delivery & Process Improvement for the assigned function/process. You will need to be adaptable to different work models such as WFH, WFO, or a mix of both based on business requirements. Key Responsibilities: - Manage the day-to-day workflow of your team by assigning tasks according to available productive hours and productivity standards. Ensure daily productivity goals and client deliverables are met. - Collaborate closely with clients to understand their requirements and ensure these are reflected in the final work product. Update and maintain process/product related documents and maps for...
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
The role requires 4 to 8 years of experience in Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration. Role Purpose: The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do: Support the process by managing transactions as per required quality standards. Field all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, department, contact in...
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
The SME-Default Servicing role requires a dedicated professional with 4 to 6 years of experience focusing on MS Excel proficiency. You will work from the office during night shifts, contributing to the efficiency of mortgage loan servicing processes. Familiarity with foreclosure claim filing and escrow administration is advantageous, enhancing your ability to streamline operations and improve service delivery. You should have four plus years of experience in Default Claims Escrow management, Special loans, and Cash Operations for the mortgage domain. Strong oral and written communication skills with mortgage domain experience are essential. As a Senior Process Associate, you are expected to ...
Posted 3 months ago
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