Make or receive calls to assist customers with inquiries, complaints, or purchases. Maintain detailed records of interactions and escalate unresolved issues. Deliver excellent customer service while meeting performance metrics.
Job Description OT Security Leadership : Provide strategic leadership for the OT security function, developing and executing a roadmap for enhancing the organization's OT security posture. Collaborate with executive leadership to align OT security initiatives with overall business goals. Risk Management Oversee comprehensive risk assessments of OT systems and processes, identifying vulnerabilities and implementing effective risk mitigation strategies. Stay current with emerging threats and vulnerabilities specific to industrial control systems. Security Policy And Standards Develop and enforce OT security policies, standards, and procedures in line with industry best practices. Ensure compliance with relevant regulations and standards, such as ISA/IEC 62443 and other applicable frameworks. Security Controls Implementation Lead the design, implementation, and maintenance of security controls for OT environments, ensuring a robust defense against cyber threats. Oversee the deployment and management of intrusion detection/prevention systems and security incident and event management tools. Incident Response And Investigation Develop and maintain comprehensive incident response plans for OT security incidents. Lead and coordinate responses to security incidents, conducting thorough investigations and implementing measures to prevent recurrence. Team Leadership And Development Manage and lead a team of OT security professionals, providing mentorship, guidance, and support. Facilitate training programs to enhance the skills and awareness of the OT security team. Qualification & Experience Bachelor's degree in Cybersecurity, Information Technology, or a related field. Advanced degree is a plus. 8 to 12 years of progressive experience in OT security within industrial environments. In-depth knowledge of industrial control systems, SCADA, and PLC systems. Certifications such as CISSP, GICSP, or ISA/IEC 62443 are required. Strong understanding of relevant standards and regulations (e.g., NIST, ISA/IEC 62443, ISO 27001). Proven leadership and team management skills. (ref:hirist.tech)
Responsibilities Lead the team of GRC professionals and executing advisory & consulting projects around regulatory risk & compliances such as ISO 27001, ISO27701, HIPAA, GDPR etc. Oversee the delivery of services related to pre-preparedness for an information security audit (ISO 27001, ISO27701, HIPAA, GDPR etc.), risk management, and security awareness Document, review and update information security policies and associated procedure documentation at client end Assess the security controls and practices (policies, procedures etc.) to identify the non-compliant Collaborate with other departments to ensure compliance with regulatory requirements Support teams to conduct regular security assessments and audits to identify vulnerabilities and gaps in the organization's security posture Lead the development and execution of security awareness and training programs for employees Execute information security assessment, risk assessments pertaining new clients/vendors onboarded. Requirements Bachelor's degree in any field with experience in information security, cybersecurity etc., or a related field 8-10 years of experience in governance, risk & compliance Experience in managing and leading a team of GRC professionals Excellent communication, and interpersonal skills, with the ability to articulate complex cybersecurity concepts to non-technical stakeholders Basic/advanced understanding of Information Security and standards such as ISO 27001, ISO27701, HIPAA, GDPR etc. Good To Have Knowledge of Data Privacy Requirements and Cyber Laws across countries. Technical knowledge of security principles around Network Security, Perimeter Security, Data Security, End User System Security etc. CISA, CISSP, CISM certifications are added advantage (ref:hirist.tech)
Key Responsibilities : Development : Develop responsive and user-friendly web interfaces using Angular. Collaborate with the UI/UX design team to create visually appealing web applications. Implement best practices in front-end development for performance and maintainability. Optimize applications for cross-browser Development : Design, build, and maintain efficient and reliable .NET applications. Develop RESTful APIs using NodeJS and services for data retrieval and manipulation. Integrate back-end services with the front-end application. Implement security and data protection Management : Work with database systems (e.g., SQL Server, MySQL, Mongo DB) to store, retrieve, and manipulate data. Design and optimize database schemas for efficient data and Debugging : Perform unit testing and debugging of applications to ensure functionality and performance. Troubleshoot and resolve technical : Proven experience as a Full Stack Developer working with Angular and .NET technologies. Strong proficiency in Angular, TypeScript, HTML, CSS, and JavaScript. Solid knowledge of .NET framework and languages (C#). Experience with front-end libraries and frameworks Experience with source control Familiarity with databases and data modeling. Knowledge of RESTful API design. Understanding of web security principles. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Software Engineering, or a related field Skills (optional) : Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Knowledge of microservices architecture. Familiarity with cloud platforms (e.g., AWS, Azure). Experience with front-end state management (e.g., Redux, NgRx). DevOps skills (CI/CD pipeline setup, : 5-7 years of development experience. (ref:hirist.tech)
Job Description We are looking for a talented Full Stack Developer to join our team. You will be responsible for developing and maintaining web applications that combine the power of Angular for front-end development. If you are passionate about delivering high-quality software solutions, have a strong command of both Angular and .NET technologies, and enjoy working in a collaborative environment, we'd like to meet you. Key Responsibilities Front-End Development : Develop responsive and user-friendly web interfaces using Angular. Collaborate with the UI/UX design team to create visually appealing web applications. Implement best practices in front-end development for performance and maintainability. Optimize applications for cross-browser compatibility. Back-End Development Design, build, and maintain efficient and reliable .NET applications. Develop RESTful APIs using NodeJS and services for data retrieval and manipulation. Integrate back-end services with the front-end application. Implement security and data protection measures. Database Management Work with database systems (e.g., SQL Server, MySQL, Mongo DB) to store, retrieve, and manipulate data. Design and optimize database schemas for efficient data access. Testing And Debugging Perform unit testing and debugging of applications to ensure functionality and performance. Troubleshoot and resolve technical issues. Qualifications Proven experience as a Full Stack Developer working with Angular and .NET technologies. Strong proficiency in Angular, TypeScript, HTML, CSS, and JavaScript. Solid knowledge of .NET framework and languages (C#). Experience with front-end libraries and frameworks Experience with source control Familiarity with databases and data modeling. Knowledge of RESTful API design. Understanding of web security principles. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Software Engineering, or a related field (preferred). Additional Skills (optional) Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Knowledge of microservices architecture. Familiarity with cloud platforms (e.g., AWS, Azure). Experience with front-end state management (e.g., Redux, NgRx). DevOps skills (CI/CD pipeline setup, automation). (ref:hirist.tech)
Purpose Of The Role Leads the implementation and delivery of VA/PT tools and services for our global : Daily assessment of vulnerabilities identified by infrastructure scan. Assist in the responsibility for the reviewing vulnerabilities' data from multiple sources (i.e., external / internal penetration testing, internal / external vulnerability scanning, etc.) across multiple technologies and a changing environment including infrastructure and applications to determine risk rating of vulnerabilities to business assets using industry recognized frameworks/risk ratings. Perform the penetration test on computer systems, networks, web-based and mobile applications. Conduct security and network audits to assess how effectively a system adheres to predetermined standards. Plan and perform the penetration test on computer systems, networks, web-based and mobile applications. Evaluate, rate, and perform risk assessments on assets. Prioritizing vulnerabilities discovered along with remediation timeline(s) Send and receive notifications to the SMEs of vulnerabilities within the environment. Interaction with multiple global teams (security architecture, penetration testing, application development, Risk Officers, etc.) Maintain knowledge of the threat landscape Provide vulnerability analysis and assist in ensuring scan results are presented in appropriate dashboards, reports, and forwarded to other data systems as : Knowledge of application, network, mobile and operating system security. Experience with vulnerability assessment and penetration testing and patch assessment Good understanding of Windows and Linux patching Knowledge of vulnerability scoring systems (CVSS/CMSS) Experience on VA/PT tools Ability to learn new technologies. Excellent writing and presentation skills are required in order to communicate findings and status. Clearly communicate priorities and escalation Detail oriented, organized, methodical, follow up skills with an analytical thought : Management Level : Assistant Manager/ TL Work Experience : 4-7 years. Work location : Gurugram Technical Experience : At least 4 years of TVM domain hands-on Certifications : IT Security Certifications such as Certified Vulnerability Assessor (CVA), Certified Ethical Hacker (CEH), CIPP (Certified Information Privacy Professional), CRISC (Certified in Risk and Information Systems Control), CISA (Certified Information System Auditor), CISSP (Certified Information Security Professional) or CISM (Certified Information Systems Manager) is good to have. (ref:hirist.tech)
Company Description Silverskills Private Limited, with over 20 years of experience, designs and creates scalable, intelligent processes that transform business practices and enhance performance. Servicing clients globally, including Fortune 100 companies, we manage complex and technology-driven processes with strong analytical, decision-making, and technical skills. Our commitment to excellence and innovation ensures our clients achieve optimal ROI with improved cost, quality, and turn-around times. Employees enjoy a challenging and rewarding work environment with ample growth opportunities and robust CSR programs. Role Description Required Skills 1. Knowledge of Indian Accounting Standards 2. Experience with Indian tax matters, such as TDS, GST, and ITR 3. Experience in preparation of financial statements 4. Audit experience – both statutory audit and tax audit 5. Proficiency in Tally 6. Knowledge of MS office. 7. Location: Gurugram Educational / Professional Qualifications: · Qualified CA. · Minimum 2 years of work experience with any organization.
Purpose of the role: An AM or Manager role is to ensure Service Delivery & Process Improvement of the function/process assigned along with readiness to align himself/herself in WFH, WFO or mix of both work models, per business requirements. Job Description: · Specific Responsibilities: Aspects of managing the Service Delivery & Process Automation/Improvement include, but are not limited to the following · Should manage the day-to-day work flow allocated/assigned to his team. Assign work to team/s based on daily available productive hours & process/product specific productivity standards. Ensure daily productivity and client deliverables are met · Work closely with client with thorough process/domain knowledge to identify their requirements and ensuring the same is translated to the work product delivered on existing products and during new product transition. · Ensure all process/products related procedure documents & process maps are available and updated to obtain periodic approval from process owner or client · Conduct regular/need based training programs / briefings/ feedback sessions for the team to ensure that the instructions are clear and the requisite quality per Service Level Agreement (SLAs) and Key Performance Indicators (KPIs) are achieved with respect to the final product/s or service. · Prepare, review and present management reports/dashboards inluding forecasting & variance analysis · Conduct interactive sessions with the team members to understand their concerns and put organizational goals into their perspective. Also, organize team building exercises to improve team morale and boost cohesiveness within the team. · Share relevant information with the team and ensure active participation from them through enhanced involvement in work planning and execution. Inspire confidence in the team and set examples. · Keep track of attendance for all the team/s reporting to him/her. Additionally work with team for their leave planning to manage work & maintain balance between process and team's personal requirements. · Close Appraisals of Team Members per the appraisal cycle. · Interact with the client on a regular basis to ensure exchange of relevant information, process concerns/issues and for expectations management. Keep the RO informed of all developments and escalate issues critical to SLA, if required. · Identify and manage process improvement or RPA requirements via learning curve/process reengineering/process automation · Interact with HR, Admin, Finance and Tech Departments to provide essential support to the team members. · Maintain congenial relations with all in the organization and work cohesively within the team. Promote team spirit among the team members. · Pay due regard to the organizational policies and procedures and conform to the same thus inspiring as well as ensuring compliance from his team members. Essential Skills/ Experience & Qualification: Technical Skills · A graduate / post graduate (preferably in Commerce) with good academic background. A management degree would be an added advantage. · 8-10 Yrs. of experience in US Real Estate, preferably Commercial Loan Servicing. At least 5 years of in people management role. · Experience in product transition is an added advantage. · "Hands on experience on various aspects of Servicing & Surveillance work in Commercial mortgage domain covering - 1. Financial Statement & Rent Roll Review/Analysis/Normalization 2. Inspections 3. Financial & Legal Covenant Set Up & Monitoring 4. New Loan Set Up & Modifications 5. Tax Set Up & Modifications 6. Payment Processing 7. Escrow/Reserve Administration 8. Reserve/Capex Disbursement Processing 9. Payoff Processing" · Exhibits strong English comprehension skills · Demonstrates ability to articulate in English in both verbal and in written format · Demonstrates advanced user knowledge of MS Excel/Word/PowerPoint/Visio · Exhibits excellent problem solving and analytical skills · Exhibits strong mathematical and detail oriented skills · Exhibits commitment to delivery of quality work products Organizational Skills · Demonstrates ability to manage multiple tasks under pressure with minimal supervision · Exhibits solid time management skills and works to meet or exceed all deadlines · Exhibits appropriate sense of urgency in managing responsibilities · Demonstrates ability to prioritize tasks and to understand the urgency of specific requirements · Demonstrates ability to work independently · Ability to prioritize work based on team requirements · Demonstrates ability to effectively delegate assignments · Exhibits strong follow up skills to ensure assignments are completed by staff · Exhibits excellent planning and implementation skills Leadership Skills · Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas · Takes ownership for responsibilities and for management of risk exposure · Presents well thought out recommendations to enhance the overall success of the office · Recognizes and respects the strengths of others in the organization · Demonstrates ability to train new or existing staff on newly assigned duties · Can adapt and can help others adapt to a changing environment and circumstances · Exhibits a commitment to the company Interpersonal Skills · Motivates self and others into positive actions · Exhibits the appropriate level of diplomacy · Demonstrates the appropriate level of tact when dealing with difficult/stressful situations · Exhibits respect for management · Demonstrates ability to maintain professional conduct under all circumstances
Description We are looking for a talented Full Stack Developer to join our team. You will be responsible for developing and maintaining web applications that combine the power of Angular for front-end development. If you are passionate about delivering high-quality software solutions, have a strong command of both Angular and .NET technologies, and enjoy working in a collaborative environment, we'd like to meet you. Key Responsibilities Front-End Development : Develop responsive and user-friendly web interfaces using Angular. Collaborate with the UI/UX design team to create visually appealing web applications. Implement best practices in front-end development for performance and maintainability. Optimize applications for cross-browser compatibility. Back-End Development Design, build, and maintain efficient and reliable .NET applications. Develop RESTful APIs using NodeJS and services for data retrieval and manipulation. Integrate back-end services with the front-end application. Implement security and data protection measures. Database Management Work with database systems (e.g., SQL Server, MySQL, Mongo DB) to store, retrieve, and manipulate data. Design and optimize database schemas for efficient data access. Testing And Debugging Perform unit testing and debugging of applications to ensure functionality and performance. Troubleshoot and resolve technical issues. Qualifications Proven experience as a Full Stack Developer working with Angular and .NET technologies. Strong proficiency in Angular, TypeScript, HTML, CSS, and JavaScript. Solid knowledge of .NET framework and languages (C#). Experience with front-end libraries and frameworks Experience with source control Familiarity with databases and data modeling. Knowledge of RESTful API design. Understanding of web security principles. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Software Engineering, or a related field (preferred). Additional Skills (optional) Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Knowledge of microservices architecture. Familiarity with cloud platforms (e.g., AWS, Azure). Experience with front-end state management (e.g., Redux, NgRx). DevOps skills (CI/CD pipeline setup, automation) (ref:hirist.tech)
Description About the Role : We are looking for a skilled AI Engineer to design, build, and deploy AI/ML solutions across business functions and products. You will work on LLM-powered applications, agentic AI systems, and RPA bots, helping automate workflows, enhance decision-making, and create intelligent user experiences. This is a hands-on role that blends AI development, system design, and production deployment. Key Responsibilities Design and deploy AI/ML solutions for NLP, computer vision, recommendations, and predictive analytics. Build agentic AI systems capable of autonomous task execution using tools like LangChain Agents or similar frameworks. Develop and deploy RPA bots for workflow automation, integrating with enterprise systems and third-party APIs. Operationalize LLM-based applications such as chatbots, document understanding, summarization, and Q&A systems. Collaborate with data scientists to productionize research models. Build data ingestion pipelines and manage feature stores for model training/inference. Use LangChain, Hugging Face Transformers, TorchServe for model orchestration and integration. Automate training, retraining, and monitoring pipelines using MLflow, Kubeflow, Airflow. Deploy models via FastAPI, Docker, and Kubernetes in cloud environments. Monitor model performance, detect drift, and ensure reliability in production. Document architecture, automation workflows, and deployment strategies. Qualifications Masters degree in computer science, AI/ML, or related technical field. 3+ years of experience in software or AI/ML development; production deployment experience is essential. Deep understanding of ML pipelines, agentic AI design, and automation frameworks. Strong proficiency in Python, SQL, and scripting languages. Experience with cloud platforms (Azure, AWS, or GCP) and CI/CD pipelines. Familiarity with Agile, DevOps, and distributed systems. Technical Skills Languages: Python, SQL, Bash Frameworks: PyTorch, TensorFlow, scikit-learn, Hugging Face Transformers NLP & Agentic AI: OpenAI API, LangChain Agents, SpaCy, RAG pipelines RPA Tools: UiPath, Automation Anywhere, or custom bot frameworks (Python-based) MLOps: MLflow, Kubeflow, Airflow, Docker, Kubernetes Cloud Platforms: Azure ML, AWS SageMaker, GCP Vertex AI Deployment: FastAPI, REST APIs, containerized microservices Soft Skills Strong problem-solving and automation mindset Ability to simplify and explain AI concepts to business stakeholders Collaborative, detail-oriented, and proactive Strong sense of ownership and documentation discipline (ref:hirist.tech)
Description About the Role : We are seeking a highly skilled Data Scientist to join our data and analytics team, focused on delivering actionable insights across the commercial real estate (CRE) investment lifecycle. You will develop predictive models, perform geospatial and statistical analysis, and deploy scalable AI/ML solutions that drive strategic decisions, asset valuation, risk mitigation, and portfolio optimization. This role also includes building intelligent Agentic AI systems and RPA bots to automate analytical workflows, enhance underwriting, and streamline investment operations. Ideal candidates bring a blend of ML expertise, CRE domain knowledge, and a passion for operationalizing real-world AI applications. Key Responsibilities Model Development & Forecasting : Build predictive models for rental income, lease renewals, occupancy, and property valuation. Develop risk models to assess exposure across locations, assets, and market cycles. Data Integration & Analysis Perform EDA on lease, property, demographic, economic, and transaction data. Integrate data from ERP, CRM, and third-party sources (CoStar, RCA, CREXi, GIS). Agentic AI & Automation Develop agentic AI bots using frameworks like LangChain Agents for autonomous analytics and task execution (e.g., market analysis, document parsing). Build and deploy RPA bots to automate data ingestion, reporting, and valuation workflows. Visualization & Reporting Create automated dashboards using Power BI, Tableau for investment and asset teams. Communicate complex models and findings through clear, executive-level visualizations. Model Deployment & MLOps Deploy models using APIs, Docker/Kubernetes, and cloud platforms (Azure ML, SageMaker, GCP) Automate pipelines for training, evaluation, monitoring, and drift detection using tools like MLflow and Airflow. Governance & Best Practices Ensure data quality, model traceability, and compliance with ethical AI and privacy standards (e.g., GDPR, CCPA). Work in Agile teams and follow CI/CD and DevOps practices. Education Qualifications & Experience : Masters degree in computer science, Data Science, Statistics, or a related quantitative field. Experience 5+ years in data science or machine learning, preferably in real estate, finance, or asset management. Experience with production-grade ML systems, automation, and agent-based AI solutions. Soft Skills Strong business-first mindset with analytical depth Clear communication of technical insights to non-technical stakeholders Collaborative across investment, engineering, and finance teams Strong sense of ownership, prioritization, and ability to work in a fast-paced environment (ref:hirist.tech)
Role Overview: As an Assistant Manager or Manager, your primary responsibility is to ensure Service Delivery & Process Improvement for the assigned function/process. You will need to be adaptable to different work models such as WFH, WFO, or a mix of both based on business requirements. Key Responsibilities: - Manage the day-to-day workflow of your team by assigning tasks according to available productive hours and productivity standards. Ensure daily productivity goals and client deliverables are met. - Collaborate closely with clients to understand their requirements and ensure these are reflected in the final work product. Update and maintain process/product related documents and maps for approval. - Conduct training programs, briefings, and feedback sessions to ensure team clarity on instructions and achievement of quality standards as per SLAs and KPIs. - Prepare and present management reports, including forecasting and variance analysis. Conduct interactive sessions with team members to address concerns and improve team morale. - Keep track of team attendance and assist in leave planning to maintain work balance. Conduct performance appraisals for team members. - Collaborate with clients to address concerns and manage expectations. Identify and implement process improvements or automation requirements. - Coordinate with HR, Admin, Finance, and Tech Departments to support team members. Foster a positive work environment and promote team spirit. Qualifications Required: - Graduation or post-graduation in Commerce, with a management degree preferred. - 8-10 years of experience in US Real Estate, particularly in Commercial Loan Servicing, with at least 5 years in a people management role. - Experience in product transition is advantageous. - Proficiency in various aspects of Servicing & Surveillance work in the Commercial mortgage domain, including financial analysis, inspections, covenant monitoring, loan setup, tax modifications, and escrow administration. - Strong English comprehension and communication skills. - Advanced proficiency in MS Excel, Word, PowerPoint, and Visio. - Excellent problem-solving, analytical, and detail-oriented skills. - Ability to manage multiple tasks, prioritize work, delegate assignments, and work effectively in a team. (Note: The additional details of the company are not provided in the job description.),
As a talented Full Stack Developer joining our team, you will be responsible for developing and maintaining web applications that leverage the power of Angular for front-end development. If you are passionate about delivering high-quality software solutions, have a strong command of Angular and .NET technologies, and enjoy collaborative environments, we are excited to meet you. Key Responsibilities: - Front-End Development: - Develop responsive and user-friendly web interfaces using Angular. - Collaborate with the UI/UX design team to create visually appealing web applications. - Implement best practices in front-end development for performance and maintainability. - Optimize applications for cross-browser compatibility. - Back-End Development: - Design, build, and maintain efficient and reliable .NET applications. - Develop RESTful APIs using NodeJS and services for data retrieval and manipulation. - Integrate back-end services with the front-end application. - Implement security and data protection measures. - Database Management: - Work with database systems (e.g., SQL Server, MySQL, MongoDB) to store, retrieve, and manipulate data. - Design and optimize database schemas for efficient data access. - Testing And Debugging: - Perform unit testing and debugging of applications to ensure functionality and performance. - Troubleshoot and resolve technical issues. Qualifications: - Proven experience as a Full Stack Developer working with Angular and .NET technologies. - Strong proficiency in Angular, TypeScript, HTML, CSS, and JavaScript. - Solid knowledge of .NET framework and languages (C#). - Experience with front-end libraries and frameworks. - Experience with source control. - Familiarity with databases and data modeling. - Knowledge of RESTful API design. - Understanding of web security principles. - Excellent problem-solving and communication skills. - Bachelor's degree in Computer Science, Software Engineering, or a related field (preferred). In addition, if you have the following additional skills, it would be a plus: - Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). - Knowledge of microservices architecture. - Familiarity with cloud platforms (e.g., AWS, Azure). - Experience with front-end state management (e.g., Redux, NgRx). - DevOps skills (CI/CD pipeline setup, automation). Please note that the company's additional details were not provided in the job description.,