Learning & Development Specialist

170+ Years Strong. Industry Leader. Global Impact.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Instructional Designer will build engaging and interactive eLearning and other visual designs to company brand and design guidelines to ensure consistency across all learning resources. The Designer collaborates with Pinkerton management and SMEs (Subject Matter Experts) to identify the learning needs of the business and applies adult learning principles and best practices in instructional design.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Scope, design and deliver high quality and impactful learning content in a fast-paced environment that supports a global organization.
• Build engaging eLearning solutions using company brand guidelines.
• Manage complex learning projects and deliverables with multiple business touchpoints.
• Work with SMEs to identify learning needs of the business and communicate regularly during the development process.
• Select, modify and create compelling content aligned to learning objectives.
• Build strong relationships with internal teams to leverage internal tools and resources.
• Conceptualize storyboards and work with SMEs to create effective instructional assets.
• Obtain and provide feedback critical to maintaining and improving documents and courses.
• Serve as a Pinkerton LMS administrator;
• Apply adult learning principles and best practices in instructional design to all activities.
• Provide technical support for login issues, course, and LMS functionality.
• Locate and edit images for learning material, content and training courses.
• Utilize Articulate Storyline, Adobe Creative Suite, Camtasia, and other technology-based authoring tools.
• Cultivate collaborative relationships with internal teams, leveraging available tools and resources to maximize learning outcomes.
• Exhibit willingness to learn and acquire new skills, remaining open to training opportunities that align with the evolving needs of the organization.
• Solicit and provide feedback critical to the maintenance and improvement of documents and courses, ensuring content consistently meets the highest standards.
• Demonstrate an analytical mindset, capable of critical thinking and making informed decisions.
• Proactive and resourceful in overcoming challenges, with a drive for continuous improvement.
• All other duties, as assigned.

• Bachelor’s degree (Master’s degree, preferred) in Instructional Design with at least three years of experience in a related field. Must have at least two years of experience working with Storyline Articulate software and working knowledge of adult learning principles.

• Experience with Articulate Storyline software.

• Working knowledge of Adult Learning principles.

• Experience with a Learning Management System (LMS).

• Able to multi-task and organize workload for effective implementation.

• Able to interact effectively at all levels and across diverse cultures.

• Excellent written, verbal, and presentation skills.

• Able to work independently with little supervision.

• Serve as an effective team member.

• Able to adapt quickly as the external environment and the organization evolves.

• Effective independent judgment and decision-making ability.

• Able to manage multiple projects simultaneously with competing priorities and deadlines.

• Attentive to detail and accuracy.

• Able to handle unexpected challenges in a flexible and efficient manner.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking. 
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.