Lead Assistant Manager

3 years

5 - 10 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Lead Assistant Manager

EXL/LAM/1458446

    Growth OfficeNoida
    Posted On
    26 Aug 2025
    End Date
    10 Oct 2025
    Required Experience
    3 - 6 Years

Basic Section

Number Of Positions

1

Band

B2

Band Name

Lead Assistant Manager

Cost Code

S090101

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

1200000.0000 - 1800000.0000

Complexity Level

Not Applicable

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

Enabling

Sub Group

Growth Office

Organization

Growth Office

LOB

Sales Acceleration

SBU

Sales Operations

Country

India

City

Noida

Center

Noida - Centre 59

Skills

Skill

FIXERS

Minimum Qualification

B.COM

BCA

BBA

MBA

BSC

B.TECH/B.E

Certification

No data available

Job Description
About EXL

EXL is the trusted partner for data-driven industries like insurance, banking, healthcare, retail, and logistics. We combine data, advanced analytics, digital technology, and industry expertise to transform businesses and enhance operations. Trusted by top industry leaders, including nine of the top ten U.S. insurance companies and six of the top ten U.S. healthcare payers, we align with your goals, whether leveraging AI or embedding analytics into workflows.

Clients rely on EXL for our global talent, rapid digital solutions, and our team of dedicated data scientists. With over 25 years of experience and global pool talent of 55,000+ colleagues we deliver fast, reliable results.

Our values pave the way for your success

EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. We have the innate ability to work together with our clients to improve business outcomes, operations, and customer experience.

JOB DESCRIPTION

Position Title

Lead Assistant Manager

Role Type

Individual Contributor

Company

EXL Service

Grade / Level

B2

Division / Department

Ecosystem Channels

Location

India

Reporting to

Manager, Global Partner Operations

  • JOB PURPOSE & SUMMARY

The Partnership & Alliances Lead Assistant Manager is responsible for leading and optimizing the partner ecosystem by managing strategic partnerships, operational processes, and cross-functional collaboration. The role ensures seamless partner onboarding, alignment with internal teams, and maximized partner performance through continuous monitoring, enablement, and innovation. This position plays a critical role in scaling partnerships, increasing operational efficiency, and driving long-term value for both EXL and its partners.

  • PRINCIPAL ACCOUNTABILITIES

  • Strategic Partnership Management
  • Oversee operational aspects of partner relationships to ensure alignment with business goals.
  • Drive collaboration and implementation plans with internal and external stakeholders.

  • Cross-functional Collaboration
  • Act as liaison across internal teams to ensure transparency and alignment on partner initiatives.
  • Lead the development and execution of scalable partner strategies.

  • Performance Monitoring & Reporting
  • Track KPIs and performance metrics.
  • Generate performance reports and identify growth and optimization opportunities.

  • Onboarding & Integration
  • Manage the end-to-end onboarding process.
  • Provide training, resources, and tools for partner success.

  • Sales & Technical Enablement
  • Align internal sales and technical teams with partner strategies and domains.

  • Process Optimization
  • Continuously assess and improve partner management processes.
  • Implement tools and systems for monitoring and automation.

  • Innovation & Industry Trends
  • Stay updated on industry developments and emerging technologies.
  • Introduce innovative ideas to enhance partner engagement and operations.

  • SKILLS AND KNOWLEDGE

  • Strong understanding of partner ecosystems and partner lifecycle management.
  • Deep knowledge of cloud ecosystems (e.g., AWS, Azure, Google Cloud).
  • Excellent project and program management skills.
  • Strong analytical skills for performance monitoring and reporting.
  • Exceptional communication and interpersonal skills for cross-functional collaboration.
  • Strategic thinking and problem-solving capabilities.
  • Proficiency in process design and operational efficiency improvement.
  • Ability to work independently and influence across functions and levels.

Educational Qualifications

  • Bachelor’s degree in business, Technology, or related field (Master’s degree preferred).

Relevant and total years of Experience

  • 4+ years of experience in partner management, engagement, or alliances.
  • Proven experience working with global cloud providers and managing strategic partnerships.
  • Experience in managing cross-functional teams and driving partner enablement programs.
  • Familiarity with partner funding models, technical onboarding, and solution listing processes.

Workflow

Workflow Type

Back Office

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