Lead Assistant Manager

Instructional Designer/ID – B1/B2

Employment

Type:

Location

Responsible Functions

• Training & Facilitation: Deliver instructor- led, virtual, and blended training sessions for employees, partners, or customers. Technology led onboarding programs and ongoing skill development initiatives.
• Content Creation & Design: Develop eLearning modules, job aids, and product/application videos. Create engaging training materials aligned with business goals and learner needs.
• Knowledge Repository Management: Maintain a central repository of training materials and resources. Ensure version control, accessibility, and regular updates to content libraries.
• Tracking & Reporting: Monitor learner progress and completion rates using SharePoint or tracking tools. Generate reports, dashboards, and insights to measure training effectiveness.
• Sales Enablement Functions: Develop sales playbooks, product training, and customer-facing content. Technology led team with learning resources to improve product knowledge and client interactions.
• Application / Product Training: Design and deliver product walkthroughs, demo videos, and feature update guides. Create “how-to” videos and tutorials for internal teams, and external clients.
• Collaboration & Stakeholder Engagement: Partner with SMEs, product managers, and sales leaders to align training with business needs. Gather feedback from stakeholders and learners to continuously improve training content.
• Continuous Improvement: Evaluate training effectiveness using assessments and learner feedback. Recommend improvements in instructional strategies, delivery methods, and technology usage.
• Technology & Tool Adoption: Create training resources for new software/tools adopted by the organizations. Conduct live demos and application tutorials.
  

Essential Functions

• Good understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]
• Analyze learning needs to identify gaps in skills, knowledge, or performance.
• Design instructional materials (eLearning, classroom training, assessments).
• Leverage learning technologies and authoring tools to create engaging, interactive content.
• Evaluate training effectiveness using feedback, assessments, and analytics, and refine content as needed.
  

Primary Internal Interactions

• To gather accurate content and insights for course development. Collaborate on learning objectives and assessments.
• Work together to create engaging visuals, animations, and interactive elements.
• Align instructional materials with organizational goals. Review and approve course designs and delivery methods.
  

Primary External Interactions

• Clients/Stakeholders: Understand training needs and expectations. Present prototypes, gather feedback, and finalize deliverables.
• Validate content relevance and accuracy. Stay updated with trends and best practices.
  

Skills

Technical Skills

Required Skills

Skills Must Have

• Good understanding of Software Development Life Cycle & Methodologies like Agile Scrum, Waterfall etc.
• Creates courses outlines, lesson plans and scripts.
• Strong knowledge of Instructional design principles, and training methodologies.
• Collaborate with SMEs, BA, PM, and other stakeholders to identify learner needs and define objectives.
• Proficiency in eLearning authoring tools (Articulate 360, Captivate, Storyline, Rise, Camtasia, etc.).
• Maintain training records, and version-controlled repositories in Microsoft SharePoint.
• Plan timelines, manage deliverables, and ensure project meet deadlines.
• Ability to manage multiple projects and meet deadlines.
  

Skills Nice To Have

• Ability to create learner-centric, immersive experience beyond just content delivery.
• Crafting scenarios, case studies, and narratives that improve learner engagement.
• Familiarity with tools like Canva, Photoshop, or visual assets.
• Understanding user experience design to make courses intuitive and accessible.
• Using AI for content creation, learning analytics and assessment personalization.
  

Process Specific Skills

Delivery Domain -

Business Domain -

Soft Skills

• Understanding of Healthcare business vertical and the business terms within.
• Partnering with SMEs and developers.
• Strong communication skills - oral and verbal.
• Should be able to function as an Individual Contributor.
• Analyzing learning gaps and business problems to provide effective solutions.
• Ensuring accuracy in content, design consistency, and compliance with standards.
• Experience in data analysis and reporting on learning effectiveness.
  

Working Hours

Education Requirements

• Master’s or Bachelor’s degree from top-tier colleges with good grades, preferably in a relevant field including Mathematics, Statistics, Computer Science or equivalent experience