L&D Head

Were looking for a dynamic L&D Head to design and drive our internal learning and

enablement programs. In this role, youll take ownership of onboarding and skills development

across the companyensuring that every new hire quickly gains the knowledge and confidence

to contribute effectively. Your work will directly impact employee productivity, quality of output,

and cross-functional alignment.

You will be responsible for learning platform and tools in depth, working closely with

teams across Product, Engineering, Delivery, and HR to identify training needs, and creating the

processes, systems, and content to meet those needs. Youll lead the development of

structured, scalable learning paths, continuously evolve programs based on feedback and

business priorities, and track training effectiveness with clear, actionable metrics.

This role reports to the Chief of Staff and works in close collaboration with departmental leaders

and subject-matter experts.

As L&D Head You Will:

• Rapidly gain a deep functional understanding of products, tools, and processes to inform effective training design.
• Partner cross-functionally with Product, Engineering, Delivery, and HR teams to identify enablement gaps and align on training priorities.
• Design and deliver comprehensive training content, including onboarding curricula, role based learning paths, hands-on labs, knowledge documentation, and asynchronous modules.
• Establish scalable onboarding programs for new hires across roles and regions, ensuring consistency and quality of ramp-up experiences.
• Develop structured assessments to evaluate readiness, capabilities, and skills progression.
• Create feedback loops through post-training evaluations, peer reviews, and performance analysis.
• Track and report on key enablement metrics, including onboarding completion, time-to-productivity, engagement levels, and training outcomes.
• Continuously improve training content and systems, updating materials to reflect evolving tools, processes, and team requirements.

How You Succeed

Success in this role will be measured by your ability to:

• Reduce new hire ramp-up time through structured, role-specific onboarding.
• Improve the quality of deliverables across teams through capability-building initiatives.
• Drive employee engagement and confidence by enabling continuous learning opportunities.
• Implement a robust training infrastructure that scales with the company and evolves with the business.

Skills and Qualifications

• 10+ years in a training, enablement, or instructional design role preferably within a SaaS or technology-driven company.
• Demonstrated ability to design, manage, and scale internal training programs across diverse teams.
• Strong cross-functional collaboration skills; able to work with technical and non-technical stakeholders to gather content and deliver effective programs.
• Experience with learning tools and documentation platforms such as TalentLMS, Zoho Learn, Google Classroom, or similar.
• Excellent written and verbal communication skills.
• Analytical mindset with the ability to track progress and improve training effectiveness using data.
• Comfortable in a fast-paced, iterative environment with evolving business needs