Senior Content & Experience Strategist

Dexian India Technologies

5 - 10 years

0 - 1 Lacs

noida greater noida

Posted:-1 days ago| Platform:

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Skills Required

api documentation technical content writing product documentation dita user documentation saas product development technical writing

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role :

We are actively seeking a skilled Senior Content & Experience Strategist with a deep understanding of developer-focused content. If you're adept at breaking down intricate technical details into comprehensible documentation, especially for APIs, you're the one we're looking for!

Key Responsibilities:

Draft, edit, and maintain top-notch API documentation and developer guides.
Collaborate with our engineering and product teams to extract key functionalities for documentation.
Ensure all developer documents are up-to-date with the latest software releases.
Incorporate code samples, diagrams, and multimedia elements for enhanced clarity.
Obtain feedback from internal and external developer communities to refine documentation processes.
Help reduce the contact volume by helping customers self-serve their information needs.
Collaborate with cross-functional teams to ensure clarity, accuracy, and consistency across all documentation.
Stay updated with product changes to ensure all documentation is current.
Curate content and develop strategies to provide a unified experience to users.

Skills

Qualifications and Skills:

Minimum four to five years of solid experience as a Technical Writer, specifically focused on developer documentation or API writing.
Strong ability to articulate technical specifications and code in an understandable manner.
Acquaintance with popular developer tools and documentation platforms.
Strong analytical skills with the ability to plan, prioritize, and respond to changes quickly based on documented results and metrics

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