7 Training Metrics Jobs

Job Summary: We are hiring a dynamic and detail-oriented Learning & Development Specialist to lead employee development initiatives that enhance performance, engagement, and career growth. This role involves designing and delivering impactful training programs aligned with organizational goals. Key Responsibilities: Conduct training needs analysis through job roles, performance reviews, and manager inputs. Design and deliver training programs (e-learning, workshops, coaching) using modern instructional techniques. Facilitate soft skills and personality development sessions across teams. Develop and maintain training materials, manuals, and documentation. Evaluate training effectiveness using feedback, assessments, and performance metrics. Manage training logistics including scheduling, materials, and communication. Administer and maintain the Learning Management System (LMS). Collaborate with SMEs to ensure content accuracy and relevance. Stay updated on learning technologies and instructional design trends. Support career development and succession planning initiatives. Track and report training outcomes and participation metrics. Desired Candidate Profile: 3+ years of experience in Learning & Development or Talent Development roles. Strong facilitation and presentation skills. Hands-on experience in soft skills and personality development training. Proficiency in LMS platforms and learning tools. Excellent communication and stakeholder management skills. Analytical mindset to assess training impact and ROI. Strong organizational and project management abilities. Perks and Benefits: Competitive salary Career growth opportunities Collaborative work environment Exposure to global L&D practices Immediate joiners are preferred How to apply, Kindly share your profiles to: Mansoor.Shaikbabu@omegahms.com Regards, Mohammed Mansoor HR Team

As a Training Manager in the Healthcare/RCM industry, you will play a crucial role in optimizing healthcare operations through innovative revenue cycle management (RCM) solutions. Your expertise in end-to-end RCM services will contribute to enhancing financial performance for healthcare providers while maintaining a focus on patient care. By fostering a culture of collaboration, learning, and continuous improvement, you will empower your team to drive excellence and create a meaningful impact in the industry. Your key responsibilities will involve effective stakeholder management, where you will collaborate closely with business operations, quality assurance, and hiring teams to ensure seamless communication and training execution. You will represent the training team in client calls and project meetings, showcasing your ability to lead and communicate effectively. In the domain of training and development, you will be responsible for managing the entire training process, including curriculum development, content customization, trainee assessments, and training impact analysis. You will lead key training transitions and new learning initiatives, demonstrating your commitment to enhancing the skills and knowledge of your team. Your role will also involve team leadership, where you will allocate resources, measure performance, and mentor training personnel to enhance their effectiveness. By driving process improvement initiatives, you will strive to enhance the trainee experience and align training programs with global best practices, ensuring continuous growth and development. To excel in this role, you should hold a Bachelor's degree in any discipline and possess 9-10 years of overall experience, with 4-5 years specifically in training and at least 3 years as a people manager. Experience in the Healthcare/RCM industry would be advantageous, along with strong expertise in MS Office applications such as PowerPoint, Excel, and Word. Proficiency in training metrics, coaching, and project management is essential, as is the ability to manage multiple priorities in a dynamic environment. Moreover, having an understanding of US healthcare terminology would be beneficial for this role. By staying updated with current training methodologies and best practices, particularly in the Healthcare/RCM industry, you will be well-equipped to drive training excellence and contribute significantly to the success of the organization.,

Qualcomm India Private Limited is seeking a dedicated individual to join the Talent Development (TD) team. In this role, you will be responsible for leading the design and delivery of both internal and external training programs and learning solutions aimed at the development of employees. By following the ADDIE model, your tasks will involve analyzing, designing, developing, implementing, and evaluating content for Talent Development, Engineering Development, global programming, and organizational development initiatives. Collaboration with cross-functional team members and stakeholders is essential to enhance employee talent in alignment with business needs. The ideal candidate should possess a Bachelor's degree and a minimum of 5 years of experience in Employee Development, Talent Development, Human Resources, or related fields. Alternatively, an Associate's degree with 7+ years of experience or a High School Diploma with 9+ years of experience is also acceptable. Advanced degrees in a relevant field can substitute for up to two years of work experience. Preferred qualifications include a Bachelor's degree in Business, Humanities, Human Resources, Psychology, or a related field, along with 7+ years of Talent Development-related work experience. As a member of the Talent Development team, your responsibilities will involve leveraging advanced knowledge of Talent Development principles, processes, tools, and best practices to create projects focusing on employee training and development. You will be tasked with analyzing needs, designing, developing, and documenting content and materials for global programming and organizational development initiatives. Developing effective working relationships with key individuals across functions, collaborating with leadership on strategic directions, leveraging complex data for decision-making, and coordinating global development programs with external vendors and internal resources are also key duties. At Qualcomm, we are committed to providing equal opportunities. Individuals with disabilities requiring accommodations during the application/hiring process can reach out for support. Qualcomm expects its employees to adhere to all policies and procedures, including those related to the protection of confidential information. Additionally, our Careers Site is exclusively for individuals seeking opportunities at Qualcomm, and unsolicited submissions from staffing and recruiting agencies are not accepted. For further details regarding this role, please contact Qualcomm Careers.,

The job focuses on driving training efficiency and effectiveness within the Insurance domain. You will be responsible for planning, executing, and monitoring all training and development interventions to enhance team and operational excellence. Additionally, you will be involved in content development and management, driving training-related change management programs, and collaborating with Ops/Quality/Training Leads to determine training needs. Your role will also include conducting virtual and in-person classroom training sessions, preparing learning materials and development workshops, supporting and mentoring new hires and front line associates, as well as planning and scheduling training programs. To qualify for this position, you must be a minimum graduate in any stream. The job requires working in Australian Shifts.,

You should possess over 4 to 5 years of experience in managing process training for a customer service contact center. Your responsibilities will include conducting New Hire Trainings and Training Initiatives for existing employees. Having knowledge of the banking and financial industry would be advantageous in this role. You should be prepared to learn the process, undergo training and certification yourself, and lead the trainers for the account. Your day-to-day tasks will involve working closely with ground-level staff and existing trainers, managing activities in training rooms and on-the-job trainings. You will be responsible for driving call simulations, knowledge assessments, and retention activities. Additionally, you will be expected to drive regular assessments, update processes, ensure process accuracy, and collaborate with operations and quality teams. As part of your role, you will need to provide soft skills training and coordinate training logistics with various functions such as facility, workforce management, and operations. It is essential to have a good understanding of the business and processes in the customer experience area. Strong communication skills are crucial for interacting with internal stakeholders and clients. Analytical abilities are necessary to comprehend the business impact of metrics and manage multiple teams and locations effectively by setting and achieving KPIs. You should also possess an in-depth understanding of training metrics, the Training Needs Identification/Analysis (TNI/TNA) process, and be able to recommend process improvements. Collaborating with stakeholders to identify and launch process improvement projects will be part of your responsibilities. By acting as a consultant for operations, you will add value to the team by suggesting quality-related initiatives and revenue-generating measures based on data analysis. Ensuring compliance through proper documentation and report maintenance is essential. Standardization of training processes and the promotion of behavioral training programs are key aspects of this role. Collaborating with Vertical leads to provide insights into development areas for projects and offering real-time support to project teams are also part of the job responsibilities. To qualify for this position, you must hold at least a Bachelor's degree in any field. Excellent interpersonal, English communication, and writing skills are necessary. Strong facilitation skills and attention to detail are also required. The ability to adapt communication styles to handle complex questions and communicate effectively with a diverse audience is essential. This position is based in Pune and requires a Graduate/Postgraduate or equivalent professional with a minimum of 3+ years of relevant experience.,

The job involves managing new business transition, knowledge acquisition, transfer, and training for various teams within the organization. This includes collaborating with training leads to ensure smooth operations, attending meetings, welcoming new hire batches, managing internal stakeholders, and driving key performance indicators for multiple teams. The role also entails analyzing training metrics and their impact on business metrics, identifying process improvement projects, and launching them end-to-end with stakeholder collaboration. Additionally, the position involves acting as a consultant for operations, identifying process improvements and quality initiatives, analyzing data to improve revenue generation, ensuring vertical hygiene by maintaining reports and documentation, promoting standardization through training documentation, and advocating behavioral training programs for maximum participation. The job also requires mentoring the team, fostering a learning environment, managing training management information systems for accounts, ensuring compliance with training documentation and processes, and exploring opportunities for automation and digitization to reduce people dependencies. The ideal candidate for this role should be a graduate with experience in process training.,

Preferred candidate profile: Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process ) strong facilitation, communication , and presentation skills. Good understanding of training metrics, documentation, and batch lifecycle . Ability to manage training across multiple time zones and high-volume ramps. ADDITIONAL SKILLS : - Exposure to Waymo Mapping or similar processes. - Certification in Instructional Design / Facilitation (optional but preferred). - Adaptability to dynamic client requirements and batch demand. Roles and responsibilities: - Deliver end-to-end training for new hires in the Waymo Mapping process, both virtually and in-person. - Develop and deliver comprehensive training programs for new and existing Waymo Mapping specialists. - Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge. - Collaborate with SMEs, QA, and Operations teams to ensure consistent training outcomes and process alignment. - Assess trainee performance and provide constructive feedback to ensure high-quality output, identify training needs and improve processes. - Maintain training trackers, reports, and performance summaries for each batch. - Participate in TTT (Train-The-Trainer) sessions and ensure all training material is up-to-date. - Identify performance gaps during training and initiate timely coaching or remediation. Contribute to the continuous improvement of training methodologies and curriculum. - Maintain high engagement levels and ensure training SLAs are met. - Stay up-to-date with the latest Waymo mapping technologies, tools, and best practices to incorporate them into training.