About Company: Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with customized, high-impact solutions that ensure success in an ever-evolving landscape. Job Title : L2 Network + SDWAN Engineer Location : Thane, Navi Mumbai Department : Technology Job Summary : We are looking for a Highly motivated, skilled and dedicated experienced L2 Network and SD-WAN Engineer to manage and support our enterprise network infrastructure. The candidate will be responsible for advanced troubleshooting, managing SD-WAN deployments, handling escalations from L1 teams, and collaborating with vendors and service providers to ensure high availability and performance of network services. Key Responsibilities : Provide Level 2 support for enterprise LAN/WAN and SD-WAN networks. Perform configuration, maintenance, and optimization of routers, switches, firewalls, and SD-WAN appliances (e.g., Cisco Viptela, Fortinet, Versa, or Aruba EdgeConnect). Monitor network performance and ensure SLA compliance. Troubleshoot and resolve escalated incidents and problems related to routing, switching, VPNs, and SD-WAN overlays. Assist in network change management, upgrades, patching, and rollouts. Collaborate with ISPs and OEMs for issue resolution and implementation tasks. Maintain network documentation including diagrams, asset inventory, and change logs. Support implementation and migration projects across multiple sites or branches. Ensure compliance with network security policies and practices. Qualifications : 3+ years of experience in enterprise network support. Strong knowledge of networking protocols: TCP/IP, OSPF, BGP, MPLS, VLANs, etc. Hands-on experience with at least one SD-WAN platform (e.g., Cisco, Fortinet, Versa, VMware VeloCloud). Working knowledge of firewalls (FortiGate, Palo Alto, or similar). Experience with Cisco, Juniper, or Aruba networking hardware. Familiarity with tools like SolarWinds, PRTG, or equivalent network monitoring tools. Ability to handle on-call rotation and work in 24x7 support environments, if required. Technical Skills : Strong knowledge of networking hardware (e.g., Cisco, Juniper, HP, Netgear switches). Proficiency in configuring and troubleshooting SDWAN, network switches and related equipment. Knowledge of IP addressing, subnetting, and basic routing principles. Basic knowledge of Layer 3 protocols (e.g., IP routing, OSPF, BGP) is a plus. Knowledge and demonstrated proficiency with major server operating system (UNIX/Linux or Windows Server) Basic understanding of networking concepts: TCP/IP, DNS, DHCP, VLANs, routing & switching. Certifications Preferred Cisco CCNA / CCNP (Routing & Switching or Enterprise) SD-WAN Vendor Certifications (Cisco SD-WAN, Fortinet NSE, Versa, etc.) Soft Skills : Strong analytical and troubleshooting skills with the ability to resolve issues efficiently. Excellent written and verbal communication and interpersonal skills. Ability to work independently and as part of a team. Ability to manage multiple tasks and priorities in a fast-paced environment. Working Conditions : Office Hours : As per client’s working hours. At times job role may require you to work beyond office hours. Office Working Days : Monday to Friday except last Saturday of the month and as per work requirements. Environment : A healthy office work culture that promotes well-being, productivity, and job satisfaction by offering supportive, respectful, and inclusive atmosphere. Travel : Willing to undertake official travel to client locations to help facilitate resolve various technical issues and participate in the cadence calls and meetings from time to time. Show more Show less