L2 Network Engineer

RESPONSIBILITIES:

• Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.Process knowledge on ITIL and ISO.
• 4 - 5 years in IT service delivery and handled multiple customer environments.
• Good Knowledge of Incidents Management & Change management.
• Coordination with vendors for escalation.
• Cisco SDWAN knowledge and experience.
• Preparing & validation of Root Cause Analysis.
• Preparation & Updating of Network diagram - LAN/WAN topology on Periodic Basis.
• Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues.
• Good Knowledge of Incidents Management & Change management.
• Coordination with vendors for escalation.
• Preparing & validation of Root Cause Analysis.
• Review of Network Device Hardening Mechanism On Periodic Basis.
• Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF.
• Configuring and troubleshooting the Cisco switches.
• Assigning severity to the Incidents logged based on the definition.
• Second level analysis (investigating problems) and closure of known and low priority security incidents.
• Logging Problem Ticket for unresolved Incidents with Technical Service.
• Sending Security Alert messages on newly found vulnerabilities.
• Installation of security patches & bug fixes on High Critical Devices.
• System health checks for all Network devices & Action plan for any issues or Observations.
• Adhering and Implementing guidelines and Customer policies

REQUIRED SKILLS:

• CCNP Certifications and Hands on experience on Switching & Routing.
• Knowledge on Network Security.
• Good Knowledge in Cisco SDWAN.
• Good knowledge or certificate on CISCO etc.
• Cisco SD WAN , SD Access Knowledge , and Cisco DNA.
• Validation of Network diagram - LAN/WAN topology on Periodic Basis.
• Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues.
• Analysis & Periodic Check of LAN/WAN traffic.
• Review of Network Device Hardening Mechanism On Periodic Basis.
• Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF.
• Troubleshoot all static routing, SDWAN and dynamic routing (BGP,EIGRP,OSPF etc.) in enterprise network for high availability.

SOFT SKILS:

• Good Communication and Writing Skills.
• Problem Solving Skills.
• Quick learning of new Mgt Skills.
• Proactive and Progressive Mind set

CERTIFICATION:

• CCNP Router and Switching

Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ₹400,000.00 - ₹850,000.00 per year

Work Location: In person