We are seeking a dynamic and confident Presales Executive to join our growing team. The ideal candidate should have a strong technical background, excellent communication skills, and a passion for building client relationships What We"re Looking For: 1. Strong experience in technical sales 2. Excellent interpersonal and presentation skills 3. Proactive attitude with a goal-driven mindset Roles & Responsibilities:- Understanding the complex project requirements in the domain of telecom,Networking & Network Security. Designing & archietecting most optimized solution based on the requirements/inputs received from the client. Operate independently based on high-level work descriptions .Prioritizing activities based on schedule and deadlines. Work closely with the Sales team in product fitment and delivery expectations. Empower sales team with in-depth product and business knowledge. Advice on RFP/Proposal bidding decisions based on technical compliance. Take lead in preparing response to bids/proposal that company participates directly or through its partner companies. 1. Be responsible for preparing the commercials and technical bids/proposals after thoroughly understanding client requirements. 2. Work closely with OEMs for taking the technical compliance and prices. 3. Work closely with Partner Companies, front-ending the deal, in providing timely responses on technical and commercial matters Work with the Post-sales/ Project implementation team in handing over any pre-sales efforts. Solid Advanced technical skills related to infrastructure technologies including but not limited to Cisco Local Area Network(LAN) and Wide Area Network(WAN)routers and switches, Servers and Cyber Security Solution. Stay up-to-date with the latest networking technologies and industry trends. Support sales teams during client meetings and technical discussions. Experience with designing and implementing networking solutions. If you're ready to take your career to the next level and deliver cutting-edge technical solutions, we would love to hear from you!
Functional Area- VMware, Linux servers, Firewall, Load Balancer, Storage & SAN devices Pre-requisite: - Network, Hardware and Security support & maintenance. Including sound knowledge of both Red hat, Windows servers & VMware. Certification:- Linux/VMware Professional certification Additional certification:- CCNA/CCNP Job Responsibilities: Manage and maintain VMs through V-center Regular Health check-up & monitoring of all the HW systems in Data center & DR site as well Maintaining O&M ticket related to Infra HW & provide resolution with in defined SLA. Monitoring of Disk utilization. Monitoring of network connectivity w.r.t hardware & productions Checking of Power supply to ensure fluctuation free NW VMware support including V-management Center Periodical cleaning & maintenance of all NW hardware devices 3Par SAN maintenance and support Backup tape management and support including Microfocus Data protector. Ensure daily, weekly, monthly and yearly Health Checkup, backups & Utilization reports of Servers/Storage device/DB`s/Load balancer/VM`s management servers. Manage and maintain Load balancer(Alteon 5208) Maintenance and setup of firewall (Sonicwall & Checkpoint) and taking care of security management. Fault monitoring of HW devices & take precautionary action to provide resolution Setup and manage connectivity between DC and DR Actively involved for maintenance & services of NMS HW (Switches/Servers) for proper functioning of Network services. Upgrade OS version & patches on all NW Hardware devices. Regular Health checkups of the DB's & Utilization of servers Taken care of all HW Infra part maintenance. Sound knowledge of network architecture . Taken care of services & preventive action to running all devices fine Taking subsequent preventive actions for maintenance/suggestion with support of OEMs to avoid any Services fall down Experience required- 4 - 6 years.
Roles & Responsibilities:- 1. OSS/BSS Management Oversee uptime and performance of key OSS/BSS systems: OSS: Fault Management, Performance, Inventory, Provisioning, Activation BSS: Billing, CRM, Mediation, Charging, Order Management. Ensure proper data integration across northbound/southbound interfaces Collaborate with application and service delivery teams for end-to-end deployment. 2. Networking Operations Ensure availability and performance of routers, switches, firewalls, and load balancers Configure and optimize routing protocols (OSPF, BGP, IS-IS, MPLS-TE) Oversee IP address planning, VLAN configurations, multicast, QoS policies Lead escalations for Layer 2/3 issues and ensure minimal service downtime 3. NOC Security Oversight Interface with OEMs and IT security teams to coordinate response to incidents Ensure compliance with firewall rules, access logs, and patch management Conduct periodic audits of firewall and security configurations 4. Incident, Change, and Problem Management Lead resolution of P1/P2 outages including OSS/BSS faults, major routing issues, and cyber incidents Drive root cause analysis (RCA) and implement long-term corrective measures Manage change lifecycle to ensure safe and controlled deployment across live networks 5. Team Leadership Manage and mentor L2 NOC engineers, OSS/BSS admins, network engineers, and security staff Define shift rotations, escalation hierarchies, and on-call support structure Conduct training sessions and cross-domain skill development 6. Reporting, Governance & Compliance Publish dashboards: Network KPIs, OSS/BSS uptime, incident MTTR, threat alerts Participate in audits, RCA presentations, and vendor governance reviews Preferred candidate profile Technical Skills Required: Networking: Strong expertise in Layer 2/3 protocols, IP/MPLS networks and routing/switching OSS/BSS: Experience with OSS and BSS platforms Security: Hands-on with firewalls (Palo Alto, Fortinet, Checkpoint) Tools & Systems: Familiarity with NMS/EMS platforms, SNMP, Remedy/ServiceNow, monitoring tools
Knowledge of Nokia routers (7250 & 7750) Good Knowledge on working on MPLS, DDOS, SIEM, Firewalls shall be preferred. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. knowledge of LAN, WAN, Ethernet, TCP/IP networks, voice and wireless communications Good Communication and reporting Skills. Day to Day troubleshooting Initiate and track RMA cases for hardware failure and break fix. Link coordination with BSNL Interaction with OEM and customer on regular intervals Coordinate and Escalate with L2 for any critical issue impacting large number of users. Must be ready to work in shifts and travel as when required. Must be supporting L2 engineer in each and every activity. Analysis of Daily, Weekly and Monthly traffic reports and necessary actions to improve Network Quality. Work with onsite Field Engineer to remote in Devices to Configure and Troubleshoot.
Strong hands-on experience in Junos (MX-Series) / Cisco (IOS/IOS-XE & ASR 9K), Nokia routers (IXR-7250 & SR-7750) Prepared and implemented Configurations & DLLD for migration process. Strong Knowledge on Network Integration and Migration Involved in Disaster Management recovery process and implementation. Good Understanding of Switching protocols STP, RSTP & MSTP. Good Understanding of IGP (ISIS, OSPF EIGRP. etc.), BGP and Transport (MPLS, LDP, RSVP) protocols. Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Handling of VoIP and Broadband customers and involving day to day operations and following escalation matrix to achieve SLA. Experience in NOC operations and maintenance. Working knowledge on Management tolls like EMS/solar-winds/Nagios
Hands-on experience with Nokia routers (7250 & 7750), Cisco, and Juniper devices . Responsible for configuration preparation and implementation during migration processes. Provided Level 3 (L3) support post project implementation for critical issues and escalations. Performed network integration and migration activities as part of project deployments. Actively involved in troubleshooting daily network issues in compliance with strict SLA norms . Conducted disaster recovery and management operations to ensure business continuity. Performed daily network monitoring , including taking and maintaining router backups . Strong understanding of routing and switching protocols such as OSPF, BGP, MPLS, and ISIS . Monitored and resolved issues in network infrastructure , escalating as required to ensure uptime. Proficient in TCP/IP stack and related protocols like DHCP, DNS, CDP, ARP , etc. Experience handling customer issues from initial contact to resolution or escalation, as necessary. Worked extensively in a Network Operations Center (NOC) environment. Significant involvement in the implementation of BSNL projects . Responsible for daily team SLA monitoring and ensuring adherence to operational KPIs. Managed engagement with OEMs and customers to drive issue closure and project success. Participated in face-to-face customer discussions to facilitate issue resolution. Strong team management and communication skills with the ability to lead and collaborate effectively. Flexible to work in rotational shifts and travel as per project or operational requirements. Working knowledge of traffic generators and EMS/NMS platforms for network management and testing.
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