Team Lead - Networking

JOB PURPOSE :

Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain

Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE

RESPONSIBILITIES:

• Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.Process knowledge on ITIL and ISO.
• 10+ years in IT service delivery and handled multiple customer environments
• Review and submit the weekly and monthly report to management.
• RCA preparation and submission to management.
• Managing the shift roster.
• Good Knowledge of Incidents Management & Change management
• Coordination with vendors for escalation
• Preparing & validation of Root Cause Analysis
• Review of Network Device Hardening Mechanism On Periodic Basis
• Configure and Troubleshooting routing protocols like EIGRP and BGP
• Configuring and troubleshooting the Cisco switches.
• Assigning severity to the Incidents logged based on the definition.
• Second level analysis (investigating problems) and closure of known and low priority security incidents.
• Logging Problem Ticket for unresolved Incidents with Technical Service
• Sending Security Alert messages on newly found vulnerabilities
• Installation of security patches & bug fixes on High Critical Devices
• System health checks for all Network devices & Action plan for any issues or Observations
• Adhering and Implementing guidelines and Customer policies
• Must close all the Incident & service Request with in Service Level Agreement
• Knowledge Checking of L2 Engineer & Train L2 Engineer on Periodic Basis

REQUIRED SKILLS:

• CCNP Certifications and Hands on experience on Switching & Routing
• CISCO Firewall ( FTD ). Checkpoint firewall Hands on experience
• Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC etc.
• Good knowledge or certificate on CISCO etc.
• Validation of Network diagram - LAN/WAN topology on Periodic Basis
• Validating the Configuration of new network devices prepared by L3 Egg
• Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
• Validation modification of access list done by L3 Egg
• Analysis & Periodic Check of LAN/WAN traffic
• Review of Network Device Hardening Mechanism On Periodic Basis
• Configure and Troubleshooting routing protocols like EIGRP and BGP

Job Type: Full-time

Pay: ₹1,100,000.00 - ₹2,000,000.00 per year

Benefits:

• Health insurance

Work Location: In person