Key Accounts Manager

Department: FinZ

Organization: Physics Wallah

Position Summary:

sales, business development, and account management within the coaching industry

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Key Competencies

• Sales & Business Development

  -
• Proven track record of driving

  revenue growth in the coaching industry

  , onboarding institutes, and scaling fee financing adoption.
• Experience in building

  direct connects with institute owners and promoters

  across categories such as

  Engineering/Medical Entrance, Civil Services, Banking & Insurance, MBA, Law, GATE, and International Test Prep

  .

• Industry Experience

  -
• Minimum 5 years of experience in the

  coaching and test-prep ecosystem

  , with exposure to institutional partnerships and student financing.
• Successful history of partnering with

  50+ external coaching institutions

  across India.

• Account Management

  - Skilled in managing

  high-value external coaching accounts

  , ensuring long-term satisfaction and retention through personalized engagement.

• Strategic Partnerships

  - Ability to identify and foster strategic partnerships that align with business objectives, creating new revenue streams and business opportunities.

• Client Relationship Management

  - Adept at nurturing and strengthening relationships with key clients, ensuring consistent value delivery and customer retention.

• Product Knowledge

  - Deep understanding of fintech products, particularly in the lending space, with the ability to communicate their value to clients and partners effectively.

• Regulatory Compliance

  - Familiarity with the regulatory framework governing fintech and NBFC sectors, ensuring that all business dealings are compliant with industry standards.

• Stakeholder Engagement

  - Skilled in collaborating with internal teams (e.g., credit, operations) and external partners to ensure the smooth implementation and execution of solutions.

• Negotiation & Closing Skills

  - Strong negotiation abilities with a focus on closing high-value deals, managing expectations, and driving profitable outcomes for both the company and clients.

• Problem-Solving

  - Proactive and solution-oriented, capable of addressing client challenges and finding innovative ways to overcome obstacles.

• Market Intelligence

  - Ability to monitor and analyze industry trends, competitor activities, and customer needs, adapting strategies to stay competitive.

• Communication Skills

  - Exceptional communication and presentation skills, with the ability to engage and influence both internal and external stakeholders.

• Leadership & Collaboration

  - Capable of leading cross-functional teams, influencing decision-makers, and collaborating effectively to achieve business goals.

• Financial Acumen

  - Strong understanding of financial products, business performance metrics, and pricing strategies to align business development activities with organizational objectives.

Result Orientation