Key Accounts Manager

Freecharge

Experience : 5-8 Years

Location: Hyderabad (Hybrid)

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. monthly/quarterly growth results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements

• Proven work experience as an

  Account Manager, Key Account Manager, Sales Account Manager, or relevant farming roles

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and

  C-level

• Experience delivering

  client-focused solutions

  to customer needs
• Proven ability to juggle

  multiple account management

  projects at a time, while maintaining sharp attention to detail
• Excellent listening,

  negotiation and presentation

  abilities
• Strong verbal and written communication skills
• BA/BS degree in

  Business Administration, Sales

  or relevant field