Key Accounts Manager

Key Account Manager

Job Summary:

coordination between internal teams and external stakeholders. Securing Orders and managing

project timelines, deliverables, and quality standards to meet customer expectations.

Key Responsibilities:

• Enterprise Sales

Lead customer engagement and securing orders from key customers in the

region

Identifying key personnel at customer organisation to enable favourable decision

making

Top line accountability for the region

Achieving or exceeding Sales target

• Market Intelligence

Monitor industry trends and competitors

Map customer needs to inform product strategy and roadmap

Provide valuable inputs for pricing strategy

• Order Execution:

Monitor order execution progress and identify critical activities

Facilitate regular team meetings and address challenges

Coordinate with internal teams for GTP preparation, GA drawings, and prototype

samples

Manage prototype submission, testing, and approval

Coordinate with customer for manufacturing clearance and delivery schedules

Followup and realization of advance payment if applicable

Track and monitor manufacturing processes

• Customer and Stakeholder Management:

Provide regular project status updates to customers and Management

Address execution concerns and raise issues to management

Coordinate with DISCOMs and customer for inspections and dispatch instructions

• Payment Recovery:

Collaborate with logistics for meter dispatch and document preparation in line

with dispatch instruction

Coordinate with finance for invoicing

Ensure timely payment collection from the customer based on the contractually agreed

payment terms

Preferred Skills & Qualifications:

Bachelors degree in Engineering Electrical/Electronics or related discipline, with

8-12 years of experience

Experience in Sales or Key Account Management in manufacturing sector, order

management & project management

Experience in dealing with DISCOMs is preferred

Strong interpersonal and communication skills, with proficiency in English &

Hindi

Proficiency in Microsoft office suite, Google workspace & ERP

Awareness about ISO practices