Key Account Sales Executive

Role Purpose

To build and strengthen relationships with channel partners, architects, builders, and system integrators. Ensure smooth onboarding, training, ERP adoption, and business support while driving customer satisfaction and regional growth for Smart Node.

Key Responsibilities

Onboard and manage channel partners, architects, and builders

Provide product training, demos, and project documentation support

Assist partners in ERP usage, order placement, and sample processes

Identify and develop new partner opportunities in the region

Collect competitor and pricing intelligence

Act as the single point of contact for resolving partner/customer queries

Maintain CRM records and submit timely reports

Key KPIs

Partner onboarding per quarter

Number of training/workshops conducted

ERP adoption and documentation compliance

Sample-to-order conversion rate

Customer/partner satisfaction feedback

Timely CRM updates and reporting

Required Skills & Qualifications

Bachelor’s degree in Business, Engineering, or related field

0–2 years of B2B client management or channel partner handling experience (Automation/IoT preferred)

Strong communication and presentation skills

Knowledge of CRM tools, MS Office, and digital communication

Problem-solving mindset with a customer-first attitude

Why Join Smart Node?

Work in an innovative smart automation company

Opportunity to build industry connections with architects, builders, and integrators

Exposure to premium projects and advanced IoT solutions

Learning-oriented culture with room for career growth