About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads.With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world.For more info, visit our website: www.coats.com Management Trainee Job Description:We are looking for a Management Trainee who is highly motivated and detail-oriented to join our team. The ideal candidate should possess a strong desire to learn and grow in their role, as well as developing their skills in various areas of the business. This position will provide training and exposure to different departments, allowing the trainee to gain an understanding of the company's operations.Responsibilities:Participate in on-the-job training in different departments, including but not limited to sales, marketing, finance, and operations.Assist in project management and implementation, under the guidance of senior management.Conduct research and analysis to support various initiatives and projects.Collaborate with cross-functional teams to ensure effective communication and timely completion of projects.Maintain accurate records of project details, progress, and outcomes.Attend and participate in meetings, seminars, and training sessions as required.Provide support to management and other team members as needed.Requirements:Qualified Btech/ BE in Fibres and Textile Processing Technology or similar specialisation.Experience in management or similar/relevant field Demonstrated interest in business and willingness to learn.Excellent organizational and time management skillsStrong analytical and problem-solving abilitiesAbility to communicate effectively, both verbally and in writingGood interpersonal skills with the ability to build strong relationships.Proficiency in Microsoft Office and other relevant softwareFlexibility to work in different departments and perform a range of tasks.Ability to adapt to change and work well under pressure. Location: All sites across India. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles.

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads.With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world.For more info, visit our website: www.coats.com Role Purpose:Overall responsibility to ensure Health & Safety of operations. Responsible for ensuring compliance with legislative requirements and for providing assurance of compliance through audit and gap assessment. Set standards for meeting the operational skill of all personnel and manage assessments, gap analysis, and training requirements. Principal Accountabilities & Key Activities · Review and continuously update the Safety Standards for all the processes.· Conduct shop floor Safety audits, Identify opportunities for improvement.· Develop and auditing of SOPs in manufacturing process to deliver consistent results to best safety standards.· Preparation & Implementation of H&S trainings.· Fire Protection - Periodic monitoring system.· Ensuring 100% compliance towards Legal & Coats H&S guideline requirements· Build the Safety culture to the employees· Ensuring emergency preparedness level and improve the existing condition. Activity Description:· H&S Training & Support for Implementation.· Analysis of incidents Investigation and its horizontal deployment.· Periodic inspection - both fire protection & fire prevention systems· Coats H&S guideline & Legal requirements follow up.· H&S requirements review with department managers, zone coordinators & Site managers in regular basis.· Implementation and ensuring the safety system and make action plans to improve the conditions. · Implementation & level up of 5S Education, Qualifications and Experience· Diploma in Safety (DIS) from Regional Labour Institute / Central Labour Institute or Local Government approved safety courses / M TECH / ME – Industrial Safety Engineering· Government approved regulation courses.· Good Communication abilities.· Excellent investigation skills.· Experience in similar area.· Proficiency in MS Office. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles.

Company: Madura Coats Pvt Ltd Designation: Finance – Executive Band: 7 Location: Bangalore 1. Scope: Finance Executive will be based out of Bangalore and support to O2C function. 2. Job description: The main responsibilities of the job include to managing the customer discounts, He/She should be capable to calculate the discounts as per offers and schemes, issue of Credit notes, customer wise discount analysis and providing MIS report to management on cost impact. The candidate should also support branch finance activities independently. The candidate must be familiar with all the accounting procedures. 3. Gender : Male/Female. 4. Duties and responsibilities Ensure proper issuance of credit notes to customers and cross check the accuracy and completeness with the approved schemes. Calculate monthly, quarterly, annual discounts to be given to customers and provide necessary provisions accurately based on the approved schemes Assist in month end closing including providing timely reports/ analysis. Coordinate with Commercial and Sales Operations team to prepare weekly/ monthly reports and analyses. Analysis of Cost Center reports and preparation of Group/ business reports to support Commercial and Operations teams. Performing day to day finance activities of branch Periodically review customer accounts and escalate any issues identified. Complete other ad-hoc jobs that the management may assign from time to time 5. Skills Excellent communication skills Analytical skills Self-motivated and ability to work with minimum supervision. Teamwork and collaboration skills 6. Technical Knowledge Working knowledge in SAP Proficiency in MS Excel, Word, PPT. Should have excellent knowledge in Advanced Excel. Power BI expertise is preferred. 7. Education and professional experience CA Inter (3.6 Years) /CA/CMA with 1 to 2 years experience in manufacturing industry. knowledge of applicable INDAS and IFRS. Knowledge in various laws viz Income Tax, GST, labour laws etc., Coats is an equal opportunity employer and is committed to ensuring employment practices that promote diversity across its workforce. We are dedicated to creating a workplace that values and respects the unique perspectives, experiences, skills, and backgrounds of all employees. We encourage talented individuals from all walks of life to join us in shaping an inclusive and forward-thinking organization. Show more Show less

Company: Madura Coats Pvt Ltd Designation: Finance – Executive Band: 7 Location: Bangalore 1. Scope: Finance Executive will be based out of Bangalore and support to O2C function. 2. Job description: The main responsibilities of the job include to managing the customer discounts, He/She should be capable to calculate the discounts as per offers and schemes, issue of Credit notes, customer wise discount analysis and providing MIS report to management on cost impact. The candidate should also support branch finance activities independently. The candidate must be familiar with all the accounting procedures. 3. Gender : Male/Female. 4. Duties and responsibilities Ensure proper issuance of credit notes to customers and cross check the accuracy and completeness with the approved schemes. Calculate monthly, quarterly, annual discounts to be given to customers and provide necessary provisions accurately based on the approved schemes Assist in month end closing including providing timely reports/ analysis. Coordinate with Commercial and Sales Operations team to prepare weekly/ monthly reports and analyses. Analysis of Cost Center reports and preparation of Group/ business reports to support Commercial and Operations teams. Performing day to day finance activities of branch Periodically review customer accounts and escalate any issues identified. Complete other ad-hoc jobs that the management may assign from time to time 5. Skills Excellent communication skills Analytical skills Self-motivated and ability to work with minimum supervision. Teamwork and collaboration skills 6. Technical Knowledge Working knowledge in SAP Proficiency in MS Excel, Word, PPT. Should have excellent knowledge in Advanced Excel. Power BI expertise is preferred. 7. Education and professional experience CA Inter (3.6 Years) /CA/CMA with 1 to 2 years experience in manufacturing industry. knowledge of applicable INDAS and IFRS. Knowledge in various laws viz Income Tax, GST, labour laws etc., Coats is an equal opportunity employer and is committed to ensuring employment practices that promote diversity across its workforce. We are dedicated to creating a workplace that values and respects the unique perspectives, experiences, skills, and backgrounds of all employees. We encourage talented individuals from all walks of life to join us in shaping an inclusive and forward-thinking organization. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: Strengthening the Company’s Business interests in the Marketplace Form the vital link between the Company and Customers Responsibilities: Driving sales and collection target for his zones from his team Identifying the overall potential for the territory Selling the entire product range Identifying cross selling / upselling opportunities at both direct and indirect accounts Innovative customer focused offerings to gain customer / market share Understanding market operating prices as well as dealer ROI / margin structure Collaborating internally with Global and domestic account team to grow business Timely collection of dues Monitoring overdue and streamlining the accounts Ledger review with the team Optimize the credit limits and adhoc requests Periodic updates and reports on the market activities to the branch manage Implementing the business strategy of the company\ Driving digital adoption at client and sales force Technical Seminars and customer connects to reinforce Coats brand Liaising with technical team for right product offerings and upgradation Using sales tools and report for regular analysis Effective utilization of the marketing and promotional material Managing client relationships with key stake holders Engage with client with new product and service offering Provide client with a much higher level of technical & commercial competence Understanding short and long term client business projections Engagement with senior and mid level management of the Clients. Forecasting and periodic sales planning aligned with key market intelligence and branch objectives Qualifications Any Graduate, MBA Preffered. At least 3+ years of prior core sales experience with Key account management skills. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Coats Group plc Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose To manage the procurement process for various textile products, including but not limited to Interlining fabrics, Zips as well as packaging materials, by understanding business needs, identifying suppliers, negotiating contracts and ensuring timely delivery. Responsible for maintaining cost-effectiveness while upholding quality and compliance standards. Key Responsibilities Supplier Management – Identify, evaluate, and maintain relationships with suppliers to ensure quality and timely delivery. Purchase Order Processing – Create and manage purchase orders, ensuring accuracy and compliance with internal policies. Cost Optimization – Negotiate pricing and payment terms to achieve cost savings while maintaining quality standards. Contract Management – Draft, review, and manage procurement contracts for sub-contractors to ensure legal compliance and operational efficiency. Vendor Development - Driving product and process improvements with vendors to achieve cost efficiency and quality Compliance & Documentation – Ensure adherence to procurement policies, regulatory requirements and maintain accurate records. Risk Management – Proactively identify and mitigate supply chain risks, including delays, quality issues or vendor failures. Cross-functional Collaboration – Work closely with Finance, Supply Chain and Quality teams to align with business needs. Reporting & Analysis – Generate procurement KPI reports and analyze data to support decision-making and continuous improvement. Inward Shipment Management – Coordinate with transporter, freight forwarders and customs agents to ensure timely and compliant clearance and delivery of goods Market Research – Monitor market trends and conduct supplier benchmarking to support strategic sourcing decisions Audits - Manage audits, including Group Internal Audits and Controllership reviews. Education, Qualifications and Experience Knowledge and Understanding: In-depth knowledge of SAP MM Module and its applications in procurement and supply chain management. Experienced in the procurement of direct materials and finished goods. Expertise in managing vendors handling sub-contracting of manufacturing operations. Strong understanding of Contract Management Deep understanding of P2P (Procure-to-Pay) processes and their implementation. Familiarity with Audit and Compliance processes related to procurement and supply chain operations. Qualification: Bachelor’s degree in Business Administration, Supply Chain Management, Engineering (B.E/B Tech), or a related field. Experience: Minimum of 5-10 years of experience in the Supply Chain domain. In-depth knowledge of end-to-end procurement, with specific expertise in sourcing direct materials and finished goods. Skills & Abilities: Proficiency in English and Hindi Excellent communication and coordination skills to effectively manage internal and external stakeholders. Strong ability to analyse market trends and identify cost-saving opportunities. Growth mindset with problem-solving skills to address challenges and streamline processes. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose Plan Production in accordance with Coats Best Practice Scheduling Definition Ensure focus on WIP, Lead-time, Service and Stock Targets. Deliver the plan Principal Accountabilities: Data- Capacities, PP Data integrity, Calendars, APO Custom Tables. Process- Follow monthly, weekly, daily processes required to achieve desired Scheduling Outcome, Including the following: Check scheduling output for data or process related errors/ Coordinate fixes Process Under and Over Supply Alerts: Tune process to reduce or remove repeating errors Inputs to S&OP: Stress points, repeating errors, needs, recommendations Monitor and fine-tune WIP, on-going attention to IHPT/ Routings/ Actual Deal with daily issues impacting scheduling including rationing of grey thread, dyestuff shortages. Flag Priorities to the schedule without compromising the overall plan and service Associated Dyeing Exception Planning e.g. produce locally, Expeditors from Sales Desk Deliver the agreed Objectives of the Monthly S&OP Review Relevant Job Logs (1C, PPDS logs.) Rewinding of SLOBs to faster movers in times of low activity People- Communicate with all relevant departments in relation to achieving production plan and Service Targets- Procurement (Grey and MUM to ensure availability) Manufacturing (FIFO, with expedition for redyes) Maintenance (Machine up time) Quality Within Supply Chain Global Master Data Sales (Manageable number of priorities) Colour Laboratory (on new recipe development) IT Support (Power User) Education, Qualifications and Experience Essential University Degree Relevant Supply Chain Qualification Strong statistical and mathematical knowledge. Good communication skills (Superior in English). Good Excel knowledge. Good problem resolving skills Good skill to observe the relation between different areas Deep understanding of Supply Chain Best Practice At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Job Description: Fabric Quality Assurance Manager Department: Technical / Quality Location: Ambas Reports To: Manufacturing Director - India Role Purpose: To ensure the consistent delivery of high-quality aramid fabrics by implementing and overseeing robust quality assurance systems across spinning, twisting, weaving, and dyeing processes. This role is essential in maintaining compliance with industry standards, customer specifications, and internal benchmarks, while also driving continuous improvement initiatives. Key Responsibilities: Quality Assurance Management Develop and implement quality control plans for aramid spinning, twisting, weaving, and dyeing processes. Monitor in-process and final fabric quality to ensure conformity with technical and customer specifications. Manage root cause analysis and corrective/preventive actions (CAPA) for quality-related issues. Process Auditing & Compliance Conduct regular internal audits across all stages of fabric production. Ensure compliance with ISO, OEKO-TEX, and other relevant standards. Collaborate with production teams to close quality gaps and drive process adherence. Customer & Certification Interface Act as the quality interface for key customers and external audits. Support technical documentation and lab testing for customer approvals and certifications. Data Analysis & Reporting Track key quality metrics (e.g., defect rates, first-pass yield, claims) and present insights to leadership. Use statistical tools and Six Sigma principles to drive continuous improvement. Team Leadership & Training Lead and develop a team of QA inspectors and technicians. Conduct training on quality standards, defect identification, and problem-solving tools. Key Skills & Competencies: Strong technical knowledge of aramid fiber properties and processing behavior. Deep understanding of textile quality systems, standards, and testing methods. Proficiency in weaving and dyeing defect analysis, shade control, and process stability. Excellent analytical, communication, and leadership skills. Familiarity with Lean, Six Sigma, or other quality improvement methodologies Qualifications & Experience: Degree in Textile Engineering / Technology or equivalent. Minimum 10–15 years of relevant experience in aramid-based fabric manufacturing. Proven track record in a similar QA leadership role within technical or protective textiles. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: To set up and maintain Product Quality specifications in the Quality Portal for products manufactured in Coats and review periodically to ensure it in accordance with actual performance. Review and approve NPI, NGIP, RM and Colour Codes in MDM. Coordinate publication of customer specification, global testing standards and ensure it is updated to the latest version and sites are following the requirements and SOP’s. Monitor Quality Trends and drive complaints reduction and continuous improvement projects. Review test results and sampling plan to get good balance between cost and quality. Digitalize quality dashboard to give clear instruction of daily quality control. Audit suppliers when there are serious quality issues. Principal Accountabilities & Key Activities Define, maintain and communicate product specifications for all new and existing products. Make sure that customer requirements are fully understood and “translated” into measurable specifications. Lead RM evaluation samples with the units to ensure tests completed on plans, Prepare and publish specs. Coordinate communication with supplier for improvements if required. Review GO Specs on a periodical basis and publish revision to standards for all products. Ensure timely approval of NPI/NGIP/RM / Colour Codes in MDM requests for all products. Digitalize quality dashboard to publish periodical trend reports on customer complaints, SAP QM Adoption, QM Inspection, vendor complaints as well as other quality metrics to give clear instruction of daily quality control.. Review test results including incoming check, fastness, length, lub, finish goods and others to ensure it follows the sampling plan and review sampling plans based on fail ratio and customer specification, complaints. Analyse data and identify areas for quality improvement and lead the improvement projects with sites. Coordinate publication of customer specification, global testing standards and ensure it is updated to latest version, update testing procedures/ SOPs and communicate with sites to ensure the update was followed. Draft, publish and communicate with sites of quality assurance and quality check SOPs and audit sites to ensure it is followed. Manage and maintain SAP Complaint systems including, customer complaints, vendor and internal complaints to ensure all followed the process. Audit supplier if there are serious quality issue. . Coordinate quality issues between GTS and dye house. Coordinate and assist with GRS/IATF/ ISO/BRC/Oeko-tex certifications to ensure it completed on time; collect and post certificates in Quality Portal Participate actively in global projects raised by stakeholders and also be responsible for driving short operational strategy Maintain good communication links to and from all local QADs. Education, Qualifications and Experience Degree or Post Graduation in Textiles Min 5-7 years of experience in quality / data analytics / statistical tools Minitab / Power BI/SAP BI Good knowledge of quality management systems: databases, SAP QM Good knowledge of ISO certification and auditing Objectives and result orientation Good computer literacy Organization and planning Excellent communication skills in English At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

This role is remote working. About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose Prepare financial reports, support development of current year Opex, Capex budget and forecast, analyse variance and performance monitoring on the D&T financials Contract Management – Work with Procurement teams and support on contract renewals, Vendor on boarding, ensuring compliance, co-ordinating with suppliers for timely invoicing and payments Principal Accountabilities & Key Activities Support in month/year end close reporting Co-ordinating with D&T functional heads to assess accrual requirements and process the relevant entries in SAP. Deep Dive analysis on Vendor/people cost and capex projects Supporting statutory and internal auditors and ensuring timely completion of audits Support in providing value added insights to Senior Management by providing timely and accurate details in projects/contract evaluation. Qualifications and Experience Chartered accountant with 4- 5 year of experience Postgraduate or Semi qualified Chartered accountant with 8-9 year of experience Hands of experience in SAP Proficiency in Excel and MS application. Preferable work experience in reporting Self-Motivated Effectively working in Remote work model Analytical and logical thinking Flexible in time and scope of work Self-driven and ability to learn new things At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: Strengthening the Company’s Business interests in the Marketplace Form the vital link between the Company and Customers Responsibilities Sales & Collection Driving sales and collection target for his zones from his team Identifying the overall potential for the territory Selling the entire product range Identifying cross selling / upselling opportunities at both direct and indirect accounts Innovative customer focused offerings to gain customer / market share Understanding market operating prices as well as dealer ROI / margin structure Collaborating internally with Global and domestic account team to grow business Timely collection of dues Monitoring overdue and streamlining the accounts Ledger review with the team Optimize the credit limits and adhoc requests Periodic updates and reports on the market activities to the branch manage Implementing the business strategy of the company\ Driving digital adoption at client and sales force Technical Seminars and customer connects to reinforce Coats brand Liaising with technical team for right product offerings and upgradation Using sales tools and report for regular analysis Effective utilization of the marketing and promotional material Managing client relationships with key stake holders Engage with client with new product and service offering Provide client with a much higher level of technical & commercial competence Understanding short and long term client business projections Engagement with senior and mid level management of the Clients. Forecasting and periodic sales planning aligned with key market intelligence and branch objectives Qualifications PG preferred, B,E or B.Tech Graduates. At least 4 -8 years of prior sales experience with Key account management skills. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Coats Group plc Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as promoting digital solutions/channels and marketing campaigns to improve overall service, customer experience and satisfaction and grow sales This role is also responsible for supporting customers by managing their orders, queries, concerns and complaints in an efficient, accurate and empathetic manner in line with our established policies, process, best practices and technology. Promoting, up-selling and cross-selling of Coats products and services is also a key responsibility of this role. Principal Accountabilities and Key Activities: First Line Support - Provide first line support to customers on their day-to-day general enquiries on products and service - Proactively explore customer needs and pain points through daily interactions and coordinate with the Commercial team to maximise sales leads and opportunities through internal collaboration tools - Maximise "Sell What We Have" and manage customer enquiries on stock availability check and requests for urgent delivery by offering alternative items available in stock to customers Bulk Order Management - Administer customer orders by coordinating with internal functional teams to strive for meeting customer requests accurately and promptly in compliance to internal policies and best practices. - Enter orders into SAP and communicate ETD with customers (for customers who do not use eCommerce platform) - Manage to revise or cancel orders as per customer’s requests and corresponding company policies and good practices - Monitor and track orders to ensure they are processed successfully internally to meet customer delivery requirement. - Communicate proactively, accurately and timely to customers when orders are not processed successfully or fail to deliver as per customer’s requests due to customer issues or internal reasons. - Coordinate with internal functional teams (Commercial, Sales Support, Planning, Supply Chain, Warehouse etc…) and external parties (forwarders, courier companies, customs etc…) for delivery arrangement including proforma invoice, shipping instruction and corresponding documents. - Manage and process customer consignment stock (if applicable). Sample Request Management - Enter sample/DTM request into online sampling platform and communicate ETD with customers (for customers who do not use online sampling platform) - Coordinate with functional teams (Commercial, Sales Support, Lab, Planning, Supply Chain, Warehouse etc…) to ensure customer sample requests are executed and delivered as sampling service lead time Customer Complaint Management - Be the process owner of customer complaint management to ensure complaints are received, registered, communicated, escalated (when needed), resolved and closed in efficient, empathetic and accurate manner - Be sensitive to subtle indications of changes or dissatisfaction with the account and report to immediate supervisor - Coordinate and collaborate with internal functional teams (Commercial, Finance, Supply Chain etc…) in responding and resolution of complaints in speed - Manage returns, issue of credit/debit notes and invoicing adjustment as to close customer complaints in compliance to internal policies and best practices Promote and support customer self-service of Coats digital tools - Support customer digital adoption by selling the benefits and providing training to customers of the established digital tools - Manage customer enquiries of the use of digital tools and troubleshoot customer issues, escalate and follow up with respective functional teams to sustain / enhance the use digital tools by customers - Identify and escalate to the immediate supervisor any opportunity for process improvement Promotion, up-selling and cross-selling of Coats products and services - Actively promote products and services to customers to increase sales - Identify potential opportunities for further share growth with existing customers - Assist customers to select right thread for their application - Following up on prospects and potential that have been previously identified Education, Qualification and Experience: Essential: 1. Previous experience in customer service is preferred 2. Be customer-focused and target-oriented 3. Good communication, collaboration, interpersonal and influential skills 4. A proactive and ‘can do’/problem solving approach 5. Capable of working in a competitive, demanding and time-critical environment 6. Proven ability to follow up thoroughly and in detail 7. Ability to handle customers with empathy and confidence and understand customer needs & pain points (SPICQRS) 8. Strong growth mindset to learn new knowledge and skills to strive to be a world-class customer service team Desirable: 1. Knowledge of Coats and customer operation and structure is ideal. 2. Good experience and knowledge in Coats products & service and digital tools 3. Current knowledge of market regulations 4. Textile background where possible 5. Problem solving and analytical ability 6. Experience in sales/customer service At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

Job Title : Regional Sales Manager Reports to (Title): National Sales Manager Company: Coats India Location: Hyderabad Job Purpose Ensure and support regional sales deliverables. Principal Accountabilities: B2C Sales – channel sales in an open distribution model. Sales and distribution for region (AP and Telangana). Achieve primary and secondary sales targets, category and share objectives. Plan and execute local trade marketing programs. Deliver numeric distribution objectives for direct and indirect distribution. Manage customer payments and debtor objectives. Manage a team of ASM/Sales Executives and Salesforce (11-12 company employees) through resource deployment, planning PJPs, reviewing Go-To-Market effectiveness and sales delivery. Perform HR functions of recruitment, training and development of sales team. Knowledge, Competencies and Key Behaviours Required Dimensions MBA from premier institute. Graduation from any discipline At least 6 years of prior sales experience in channel sales with team management & customer management skills Experience with reputed B2C companies in leadership positions in their segments Industry preference FMCG/Foods/Paints/Lubes/Tyres/Consumer durables Qualities Team management Analytical Thinking / Data Driven Skills Customer orientation Trustworthy (Accountability, Ownership, Interpersonal Skills, Perseverance) He/she should have managed direct employees of the company Show more Show less

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Job Description: Plant Manager Department: Manufacturing Location: Tamil Nadu Reports To: Manufacturing Director - India Role Purpose To develop and implement Manufacturing strategy for Coats India S&T with the aim of establishing world class facilities and performance. These in turn to provide reliability in service and quality within costs, whilst meeting Coats policies on environmental, ethical and employment standards, fostering Coats values through the organisation. Principal Accountabilities and Key Activities Establish manufacturing strategies for all S&T Coats India units Ensure that manufacturing function contributes positively to the overall financial plan of the company. Ensure environmental and safety requirements are fully compliant across all the units Ensure global quality specifications are robust, and standards achieved Reduce costs with clear productivity improvements targets per unit Identify and implement best practice methodology across the manufacturing function and sub functions Support the effective new product development process taking new products/processes developed in the Innovation and R&D area to Bulk production Develop and promote the continuous improvement culture across the manufacturing function including that of 6S+1 leadership Operationalize the Business Continuity Plan (BCP) across the clusters and ensure a systematic routine of testing is in place annually Ensure appropriate steers are developed for the annual plan process which include the management of the Manufacturing capex plan As member of the sustainability action group lead the workstreams for waste, water, energy and ZDHC compliance with a view to delivering the set targets. Manage the dye and chemical selection process ensuring that the requirements of the CRSL and MRSL are met and ecology impacts fully understood before introduction into the supply chain. Lead the process of removing Raw Materials from the supply chain that are either in contravention with the existing CRSL/MRSL or fall under existing or planned regulatory restrictions Support the management of change process for major change initiatives across the manufacturing function. Support the process of succession planning for the manufacturing function People Management Responsibility (direct / indirect reports) - 15+ Internal (excluding direct team and manager) Leadership Committee Supply chain Team members Procurement Team members Finance Team members Commercial Team Members External Customers Suppliers Government Agencies Education, Qualifications and Experience Essential Experience in running a S&T mill is essential Mechanical Engineering, Textile Engineering based degree Ability to develop/implement plans and procedure, driving performance improvement actions Strong accountability & leadership Good organizational and communicative skills Analytical approach to problems Proven ability to effectively manage and motivate a large team ISO Experience Working knowledge Finance: P/L, B/S, Cash, and how operational lever impact each area. Good understanding of Cost of sales build up and financial controls Understanding of SAP or equivalent ERP system Basic H&S certification (NEBOSH, IOSH) Basic engineering knowledge (Power, Steam, Mechanical, Pressure) Experience: Prior experience in senior Operations management level Skills & Ability: Knowledge of Lean Manufacturing Understanding of process automation, IoT Multi-lingual. Multi-cultural experience . At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

Job Purpose- Coordinating and optimizing various DC operations, including Admin, Logistics, order Fulfilment inventory management, transportation, EHS, Compliances and all other warehouse activities. This role plays a critical part in ensuring the smooth flow of goods throughout our supply chain . Principal Accountabilities: Oversee and manage all warehouse operations, including receiving, storing, and distributing goods Constant Direction to 3PL/CFA team on organizational goals and KPIs (daily, monthly, quarterly) train and supervise warehouse staff to ensure productivity and adherence to procedures Monitoring inventory levels and sending timely alert when inventory becomes too low or high Optimize warehouse space utilization & implement efficient warehouse layout Ensure accuracy of inventory records, conduct regular audits, and resolve discrepancies Enforcing facility security and employee safety measures to ensure that the warehouse adheres to the government’s safety standard Ensuring the Key Performance Indicator for Supply Chain team, viz, Dispatch lead time, overall, TAT are being met keeping the cost in control Identify process and cost improvement opportunities and implement best practices and conduct RCA and CAPA to identify gaps in current operations Communicating with clients, suppliers and with internal stakeholders by email or phone to coordinate for regular any specific needs pertaining to load prioritization, Onway visibility to customers/sales team Prepare and analyze reports on SCM activities, performance, and inventory levels Knowledge, Competencies and Key Behaviours Required Should have good written and verbal communication skills. Excellent Knowledge in MS Office Excel, PowerPoint, Analytics Dashboards (viz Power BI) Attention to detail and ability to look at collaborate with multiple stakeholders Timely completion and execution of tasks Knowledge of SAP and APO is desirable Graduate with 2-3 yrs experience in relevant domain or a fresh Postgraduate preferably in Supply chain or operations Coats is an equal opportunity employer and is committed to ensuring employment practices that promote diversity across its workforce. We are dedicated to creating a workplace that values and respects the unique perspectives, experiences, skills, and backgrounds of all employees. We encourage talented individuals from all walks of life to join us in shaping an inclusive and forward-thinking organisation. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Employee Job Title: Sales Executive Location: Delhi / Kanpur / Kolkata Job Purpose To drive sales growth and market penetration of flame-retardant fabrics and technical threads by identifying potential customers, promoting product value based on end-use applications, and building strong relationships with distributors, garment manufacturers, and end users. The role involves understanding customer pain points, aligning product features with compliance standards (e.g., EN, NFPA, ASTM), and delivering solutions tailored to safety and performance needs across industries like oil & gas, utilities, defence, and industrial PPE. Principal Accountabilities: 1) Customer Acquisition & Retention Identify and develop new business opportunities across North and East Region. Manage and grow existing customer relationships, ensuring repeat business and account expansion. 2) Sales Target and Collection Target Achievement Achieve monthly, quarterly, and annual sales targets/collection targets for flame-retardant fabrics and technical threads, Trims and accessories. 3) Product Positioning & Technical Selling Understand technical specifications (e.g., GSM, composition, HRC rating, arc ratings, compliance to EN ISO, NFPA, ASTM). Position products effectively based on customer requirements (e.g., molten metal splash, electric arc, chemical splash, etc.). 4) Customer Needs Analysis Conduct in-depth discussions with end users and garment makers to understand safety, comfort, certification, and performance needs. Translate those needs into tailored product solutions. 5) Market Intelligence · Track competitor activity, pricing, and new developments. · Provide feedback to product and marketing teams for development of new offerings or customization. 6) Technical Support & Trials Coordinate sample development, product trials, and customer feedback loops. Liaise with the technical team to resolve application-related issues. 7) Sales Reporting & CRM Maintain accurate records of customer visits, discussions, and sales forecasts using CRM tools or reporting formats. 8) Collaboration Work closely with production, QA, marketing, and logistics to ensure seamless order fulfilment and customer satisfaction. Qualifications 2-5 years' sales experience. Strong written and verbal communication skills At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: Overall responsibility to ensure Health & Safety of operations. Responsible for ensuring compliance with legislative requirements and for providing assurance of compliance through audit and gap assessment. Set standards for meeting the operational skill of all personnel and manage assessments, gap analysis, and training requirements. Principal Accountabilities & Key Activities · Review and continuously update the Safety Standards for all the processes. · Conduct shop floor Safety audits, Identify opportunities for improvement. · Develop and auditing of SOPs in manufacturing process to deliver consistent results to best safety standards. · Preparation & Implementation of H&S trainings. · Fire Protection - Periodic monitoring system. · Ensuring 100% compliance towards Legal & Coats H&S guideline requirements · Build the Safety culture to the employees · Ensuring emergency preparedness level and improve the existing condition. Activity Description: · H&S Training & Support for Implementation. · Analysis of incidents Investigation and its horizontal deployment. · Periodic inspection - both fire protection & fire prevention systems · Coats H&S guideline & Legal requirements follow up. · H&S requirements review with department managers, zone coordinators & Site managers in regular basis. · Implementation and ensuring the safety system and make action plans to improve the conditions. · Implementation & level up of 5S Education, Qualifications and Experience · Diploma in Safety (DIS) from Regional Labour Institute / Central Labour Institute or Local Government approved safety courses / M TECH / ME – Industrial Safety Engineering · Government approved regulation courses. · Good Communication abilities. · Excellent investigation skills. · Experience in similar area. · Proficiency in MS Office. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as promoting digital solutions/channels and marketing campaigns to improve overall service, customer experience and satisfaction and grow sales This role is also responsible for supporting customers by managing their orders, queries, concerns and complaints in an efficient, accurate and empathetic manner in line with our established policies, process, best practices and technology. Promoting, up-selling and cross-selling of Coats products and services is also a key responsibility of this role. Principal Accountabilities and Key Activities: First Line Support - Provide first line support to customers on their day-to-day general enquiries on products and service - Proactively explore customer needs and pain points through daily interactions and coordinate with the Commercial team to maximise sales leads and opportunities through internal collaboration tools - Maximise "Sell What We Have" and manage customer enquiries on stock availability check and requests for urgent delivery by offering alternative items available in stock to customers Bulk Order Management - Administer customer orders by coordinating with internal functional teams to strive for meeting customer requests accurately and promptly in compliance to internal policies and best practices. - Enter orders into SAP and communicate ETD with customers (for customers who do not use eCommerce platform) - Manage to revise or cancel orders as per customer’s requests and corresponding company policies and good practices - Monitor and track orders to ensure they are processed successfully internally to meet customer delivery requirement. - Communicate proactively, accurately and timely to customers when orders are not processed successfully or fail to deliver as per customer’s requests due to customer issues or internal reasons. - Coordinate with internal functional teams (Commercial, Sales Support, Planning, Supply Chain, Warehouse etc…) and external parties (forwarders, courier companies, customs etc…) for delivery arrangement including proforma invoice, shipping instruction and corresponding documents. - Manage and process customer consignment stock (if applicable). Sample Request Management - Enter sample/DTM request into online sampling platform and communicate ETD with customers (for customers who do not use online sampling platform) - Coordinate with functional teams (Commercial, Sales Support, Lab, Planning, Supply Chain, Warehouse etc…) to ensure customer sample requests are executed and delivered as sampling service lead time Customer Complaint Management - Be the process owner of customer complaint management to ensure complaints are received, registered, communicated, escalated (when needed), resolved and closed in efficient, empathetic and accurate manner - Be sensitive to subtle indications of changes or dissatisfaction with the account and report to immediate supervisor - Coordinate and collaborate with internal functional teams (Commercial, Finance, Supply Chain etc…) in responding and resolution of complaints in speed - Manage returns, issue of credit/debit notes and invoicing adjustment as to close customer complaints in compliance to internal policies and best practices Promote and support customer self-service of Coats digital tools - Support customer digital adoption by selling the benefits and providing training to customers of the established digital tools - Manage customer enquiries of the use of digital tools and troubleshoot customer issues, escalate and follow up with respective functional teams to sustain / enhance the use digital tools by customers - Identify and escalate to the immediate supervisor any opportunity for process improvement Promotion, up-selling and cross-selling of Coats products and services - Actively promote products and services to customers to increase sales - Identify potential opportunities for further share growth with existing customers - Assist customers to select right thread for their application - Following up on prospects and potential that have been previously identified Education, Qualification and Experience: Essential: 1. Previous experience in customer service is preferred 2. Be customer-focused and target-oriented 3. Good communication, collaboration, interpersonal and influential skills 4. A proactive and ‘can do’/problem solving approach 5. Capable of working in a competitive, demanding and time-critical environment 6. Proven ability to follow up thoroughly and in detail 7. Ability to handle customers with empathy and confidence and understand customer needs & pain points (SPICQRS) 8. Strong growth mindset to learn new knowledge and skills to strive to be a world-class customer service team Desirable: 1. Knowledge of Coats and customer operation and structure is ideal. 2. Good experience and knowledge in Coats products & service and digital tools 3. Current knowledge of market regulations 4. Textile background where possible 5. Problem solving and analytical ability 6. Experience in sales/customer service At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Role Purpose: Overall responsibility to ensure Health & Safety of operations. Responsible for ensuring compliance with legislative requirements and for providing assurance of compliance through audit and gap assessment. Set standards for meeting the operational skill of all personnel and manage assessments, gap analysis, and training requirements. Principal Accountabilities & Key Activities · Review and continuously update the Safety Standards for all the processes. · Conduct shop floor Safety audits, Identify opportunities for improvement. · Develop and auditing of SOPs in manufacturing process to deliver consistent results to best safety standards. · Preparation & Implementation of H&S trainings. · Fire Protection - Periodic monitoring system. · Ensuring 100% compliance towards Legal & Coats H&S guideline requirements · Build the Safety culture to the employees · Ensuring emergency preparedness level and improve the existing condition. Activity Description: · H&S Training & Support for Implementation. · Analysis of incidents Investigation and its horizontal deployment. · Periodic inspection - both fire protection & fire prevention systems · Coats H&S guideline & Legal requirements follow up. · H&S requirements review with department managers, zone coordinators & Site managers in regular basis. · Implementation and ensuring the safety system and make action plans to improve the conditions. · Implementation & level up of 5S Education, Qualifications and Experience · Diploma in Safety (DIS) from Regional Labour Institute / Central Labour Institute or Local Government approved safety courses / M TECH / ME – Industrial Safety Engineering · Tamil Nadu Government approved regulation courses. · Good Communication abilities. · Proficiency in Tamil language is mandatory. · Excellent investigation skills. · Experience in similar area. · Proficiency in MS Office. At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Show more Show less

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Job Summary: The candidate is responsible for evaluating and improving the effectiveness of risk management, control, and governance processes. This role involves conducting internal audits, identifying areas of improvement, and ensuring compliance with internal policies and regulatory requirements. It includes travelling across country and long stays. Key Responsibilities: Evaluate the adequacy and effectiveness of internal controls. Identify risks and recommend risk mitigation strategies. Prepare detailed audit reports with findings and actionable recommendations. Follow up on audit recommendations to ensure implementation. Collaborate with departments to improve processes and controls. Ensure compliance with laws, regulations, and internal policies. Assist in the development of audit programs and procedures. Support external audits and regulatory inspections as needed. Maintain up-to-date knowledge of auditing standards and best practices. Qualifications: Bachelor’s degree in accounting, Finance, or a related field. Professional certification: CA qualified 1–2 Post qualification years of experience in Audit firm or audit department in a manufacturing company Strong understanding of internal control frameworks. Knowledge of risk management and corporate governance. Proficiency in audit software and Microsoft Office Suite. Excellent analytical, communication, and report-writing skills. High level of integrity. Preferred Skills: Experience in SAP, Microsoft Office Familiarity with data analytics tools (e.g., ACL, IDEA, Power BI). At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Coats Group plc Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials.