Key Account Manager

About Company:

Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with customized, high-impact solutions that ensure success in an ever-evolving landscape.

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Job Summary:

We are looking for a client-focused professional with a strong understanding of the IT landscape. You will build and maintain relationships with key clients, understand their needs, and drive engagement to close deals. As the main point of contact, you will supervise sales teams, collaborate with internal departments, and ensure client requirements are met. You will also handle issues, complaints, and provide customized solutions. Regular reporting on account progress and forecasts will be required to keep stakeholders informed.

Key Responsibilities:

• Understanding of Information Technology landscape of clients
• Developing and sustaining long lasting relationships with clients
• Acquire a thorough understanding of key customer needs and requirements.
• Ability to generate requirement and driving the client engagement to close the deal.
• Will be the main point of contact between key clients and internal teams.
• Supervising the sales teams assigned to each key client
• Communicating and collaborating with all the departments/teams to ensure that key clients’ needs are met
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key client’s needs and requirements and preparing customized solutions.
• First point of contacts in resolving all issues and problems faced by customers and deal with all complaints

Qualifications:

• Should have enterprise sales experience in IT.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent verbal and written communication and negotiation skills.
• Quick problem solving and decision making.
• Ability to manage time, prioritize and multi task in a high-functioning environment.
• Should have 6-8 years of experience in IT industry
• BBA/BCA/BE/B.Tech
• MBA/MCA