Key Account Manager

As a Key Accounts Manager, you will be responsible for managing and developing long-term relationships with assigned clients. Your role will involve working closely with brands to understand their needs, implement strategic solutions, and ensure the successful delivery of products/services. Your background in client relationship management, strategy implementation, and experience working with top-tier brands will be beneficial for this role. - Client Relationship Management: - Serve as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. - Build and maintain strong, long-lasting client relationships through regular communication and meetings. - Understand client goals and objectives, aligning services/products to meet their needs effectively. - Account Growth & Development: - Identify opportunities for account growth by understanding client needs and offering tailored solutions. - Collaborate with internal teams to deliver results that exceed client expectations. - Monitor and report on account performance, using data to suggest improvements and drive client success. - Strategic Implementation: - Work with clients to develop and implement strategies that enhance their business success. - Coordinate with internal teams to ensure the seamless execution of strategies. - Analyze market trends and client data to propose innovative solutions aligning with client goals. - Brand Collaboration: - Collaborate with well-known brands, understanding their unique challenges and delivering solutions that align with their brand values. - Ensure all brand communications and strategies are consistent with client objectives and company goals. - Reporting & Analysis: - Prepare and present regular reports on client performance, account status, and market trends. - Provide actionable insights to clients based on data analysis and industry knowledge. - Problem Solving & Conflict Resolution: - Proactively address and resolve any issues or conflicts that may arise with clients. - Ensure all client concerns are handled with the utmost care and professionalism. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field. MBA is a plus. - Minimum 4-5 years of experience in client relationship management, account management, or a similar role. - Proven experience working with brands, preferably in a B2B environment. - Strong understanding of market dynamics and the ability to implement effective strategies. - Excellent communication, negotiation, and interpersonal skills. - Ability to analyze data and derive actionable insights. - Strong organizational skills with the ability to manage multiple accounts simultaneously. - Proficiency in CRM software and Microsoft Office Suite. Key Competencies: - Client-focused and results-driven. - Strategic thinker with a proactive approach. - Strong problem-solving abilities. - Ability to work independently and as part of a team. - High level of integrity and professionalism. Work Location: Noida, Sector 142,