Key Account Manager

Company Description

Symbo is an embedded insurance platform helping brands offer relevant and contextual insurance products seamlessly within their lending journeys. We work with India’s leading fintech, travel and consumer companies to reduce enhance user experience, and unlock new revenue.

Role Description

This is a full-time on-site role based in Mumbai for a Key Account Manager. As a Key Account Manager, you’ll be the face of Symbo for our partners. You’ll manage mid-market fintech accounts driving growth through strategic account planning, cross-functional collaboration, and consultative selling.

Roles and

• Work with our existing partners to ensure the programs run smoothly with high level of customer satisfaction for our partners and their customers.
• Have a strong focus on the data on how the programs are performing
• Serve as the primary point of contact for our partners, building strong relationships with Founders, CXOs, and Product Heads.
• Drive account growth through cross-selling, upselling, and strategic product deployment across the loan lifecycle.
• Manage complex deal cycles, coordinating with internal and client-side Product, Legal, Compliance, and Finance teams.
• Collaborate closely with internal teams (Insurance, Product, Operations) to ensure seamless execution and post-sale success.
• Identify expansion opportunities within accounts and represent client feedback to influence product and business roadmaps.
• Prospect and secure new high-potential fintech partnerships, contributing to both account farming and strategic hunting initiatives.

What We’re Looking For

• 5+ years of experience in B2B sales, account management, or partnerships
• Exposure to BFSI, lending, fintech, or SaaS (Insurance/Insurtech experience is a plus)
• Comfortable managing multiple stakeholders across CXO and functional teams
• A structured and consultative mindset with high attention to detail
• Strong written and verbal communication skills