Broad Function: We are seeking an experienced Customer Support with exceptional English proficiency, you will provide front-line assistance to customers via phone, email, and chat, addressing technical issues and product questions, your role involves in managing support tickets, follow up with customers, assist with U.S. Locker installations, and collaborate with internal teams to improve service. Strong communication, problem-solving skills, and a customer-focused mindset are key to success in this role. Roles and Responsibilities: •Respond to customer inquiries via phone, email, or chat regarding basic technical issues and general product usage. •Make outbound calls to customers for feedback, follow-up, and resolution confirmation. •Log and track support requests in the ticketing system and escalate complex issues to the dedicated team. •Maintain accurate records of customer interactions and issues. •Collaborate with internal teams to improve processes, documentation, and customer satisfaction. •Handle the US Lockers installations Desired profile: •Strong communication and interpersonal skills, especially over the phone. •Basic understanding of software or technical products and ability to learn quickly. •Problem-solving mindset with patience and empathy for customer concerns. •Experience with CRM or support tools (e.g., Zendesk, Freshdesk, Salesforce) is a plus. •Ability to manage multiple tasks and prioritize effectively.

Broad Function We are seeking a detail-oriented and analytical MIS Executive to join our team. The ideal candidate will be responsible for managing and analyzing data, generating reports, and supporting business decision-making processes through accurate and timely Management Information System (MIS) reporting. Key Responsibilities: Collect, analyze, and interpret data to prepare daily/weekly/monthly reports Maintain and update databases, dashboards, and other reporting tools Generate performance and operational reports for management Identify trends, discrepancies, and opportunities for process improvement Ensure data accuracy and confidentiality at all times Requirements: Bachelor’s degree, or a related field experience Proven experience as an MIS Executive or in a similar role Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Charts) Attention to detail and high level of accuracy Good communication and organizational skills

Broad Function We are seeking a detail-oriented and organized Data Operations Executive to manage the end-to-end process of collecting, consolidating, and formatting data from various departments—particularly Checking—for the Insurance and Banking verticals. This role ensures that data from multiple sources is gathered accurately, combined logically, and shared in a print-ready format for internal or external distribution. Key Responsibilities Collect and compile data from multiple departments (e.g., Checking, Insurance, and Banking). Consolidate datasets from various internal systems or spreadsheets. Verify and validate data accuracy and consistency across sources. Format combined data into structured reports suitable for printing and presentation. Collaborate with the printing team to ensure timely and error-free print jobs. Maintain updated logs of data sources, transformations, and final reports. Share print-ready reports with concerned stakeholders and ensure recordkeeping. Coordinate with IT and database teams to automate repetitive data tasks where possible. Key Desired Skills 0-1 years of experience in data entry, operations, or reporting roles (preferably in insurance or banking domains). Strong Excel skills (pivot tables, lookups, basic macros); experience with data tools like SQL or Power BI is a plus. Familiarity with banking and insurance terminology and workflows is desirable. Ability to work independently and manage time effectively to meet deadlines.

Board Function We are looking for a skilled and detail-oriented Laser Machine Operator to set up, program, operate, and maintain laser machines used in precision cutting, engraving, or marking. The ideal candidate will have hands-on experience with laser equipment, a strong understanding of safety protocols, and the ability to read and interpret technical drawings and specifications. Roles & Responsibilities Set up and prepare laser machines for daily operations. Program laser cutting or engraving machines according to job specifications. Operate machines to perform tasks such as cutting, engraving, marking, or etching on various materials (e.g., metal, plastic, wood). Monitor machine performance and production quality; make adjustments as needed. Perform routine maintenance and cleaning on laser machines to ensure optimal performance. Inspect finished products to ensure they meet quality standards and design specifications. Read and interpret blueprints, CAD drawings, and job orders. Follow safety procedures and wear proper protective equipment. Troubleshoot machine errors and collaborate with maintenance or engineering teams as needed. Maintain production logs and documentation as required. Requirements: High school diploma or equivalent; technical training or certification is a plus. 1–3 years of experience operating laser machines in a manufacturing or production environment. Ability to read technical drawings and blueprints. Strong mechanical aptitude and attention to detail. Knowledge of safety standards related to laser operations and industrial equipment.

Candidate should be ready to work in rotational shift.

Candidate Should be ready to work 6 AM to 3 PM & 10 Am to 7 PM.