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Key Account Manager

Key Account Manager

Siemens

2 - 6 years

8 - 13 Lacs

gurugram

Posted:14 hours ago| Platform:

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Skills Required

business development business acumen ibms relationship management kam team handling distribution account management client relationship management customer centric key account management account planning key accounts acquisition fire alarm system

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Account Manager Responsibilities. Profile Summary KAM job will be to identify, plan, and manage proactive, consultative opportunities/pursuits and operations regularly in the identified Enterprise accounts. This will involve entering into a new Line of Business (LoB) and / or pursuing consultative, business of existing opportunities leading to an enhanced perception, increased profitable business and a trusted advisor for Siemens in the client organization. KAM primary focus is to be the single point interface for managing and growing the Account globally. The primary responsibilities include Client Relationship ManagementManaging relationships across the hierarchy in the client organization. These are the folks directly involved with Siemens engagement and the account manager will be responsible for addressing their queries / complaints / concerns. Business Developmentdriving revenues within the assigned account KRAs include Revenue, Profit, Acquisition, Sales-Pipeline, Receivables, CSAT (Customer satisfaction results) Client delivery assuranceAssuring the client of Siemens commitment and driving the delivery process by working collaboratively with the Delivery Managers and other business units. Coordinate and consolidate the effort of the all arms of the organization for the account Taking Go-to-market Siemens solutions with the account Account Planning, Governance, and timely collection of receivables Account ProfitabilityWorking with delivery managers to ensure profitability at sale is adhered Additional Responsibilities Handling Central Technical Support team Handling management responsibilities including Project Management and /or Account Management, coordination for weekly project review meeting. Resolve long pending AR cases Address customer queries on-day today basis Interaction with multiple level employees from customer side from Technician to VP level Coordination for POC/Demo Preparation of Proposal for new solutions as per customer requirement Presentation to Key stakeholders on various new solutions as per their requirement Vendor coordination - Major OEM Partners on regular basis Proposal/Offer submission as per requirement Rate contract agreement finalization Payment Terms negotiation with vendors Technical solution proposal evaluation as per customer requirements Payment terms negotiation with customers Coordinate with key partners on regular basis to keep control Keeping track of received PO's Order booking and delivery coordination with regional team Maintaining central database of customer install base Coordinate with Global locations and participate in Teams meetings Coordination for uniformity in deployment Additional Information Behavioral & Leadership Competencies Strong Business acumenPre-empts business risks by resolving potential issues & managing trade-offs to drive sustainable business benefits Result OrientationHigh Result and Process Orientation. Sets high targets for once area & pushes self & others for results. Ability to take tough decisions and implements them even against obstacles. Customer Centric approach for both Internal & external customers. Incorporates customer feedback into decision making and making improvements Future OrientationManages uncertainty, risk & complexity with courage & responsibility. Strategic and long term thinking ability Leading My SelfDevelops resilience by managing own personal resources with care. High Learning ability and pro-active. Leading OthersComfortably delegates tasks & decisions, empowers team members & gives them constructive feedback. CooperationGood in building relations and network across the organization. CommunicationGood communication, analytical and inter-personal skills. Good listener, team player and change agent KnowledgeTechnical knowledge about Enterprise physical security systems, Fire Alarm, BMS, HVAC, Digitial IOT solutions and IBMS solutions will be mandatorily required. This role is based in Location, where youll get the chance to work with teams impacting entire cities, countries and the shape of things to come.

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Key Account Manager