Key Account Manager

We’re looking for a dynamic and experienced Key Account Manager to drive business growth through Zepto and similar quick commerce platforms. The ideal candidate has previously worked in a D2C brand and has fi rsthand experience managing relationships, merchandising, and operations with Q-commerce.

🎯 Key Responsibilities

● Own and manage the end-to-end relationship with Zepto and similar platforms (e.g., Blinkit, Instamart)

● Develop and execute account growth strategies aligned with brand and sales goals

● Collaborate with internal teams (marketing, supply chain, ops) to ensure seamless execution on Zepto ● Track and analyze weekly performance, sell-through, and order fi ll rates

● Ensure proper visibility of products (banners, search, combos) and maximize share of shelf

● Negotiate promotions, margins, and campaign spends

● Forecast demand accurately to reduce stockouts and improve availability

● Ensure timely catalog updates, pricing changes, and compliance with Zepto’s operational SLAs

● Build strong working relationships with category managers at Zepto

🧠 Who You Are

● Minimum 2 years of experience in D2C or consumer brands managing modern trade / quick commerce accounts

● Must have handled Zepto or similar Q-commerce platform directly

● Strong understanding of how Q-commerce platforms function: ops, marketing, merchandising

● Excellent negotiation, communication, and data analysis skills

● Highly proactive, driven, and comfortable in a fast-paced environment