The Key Account Manager at Eggoz is responsible for managing and scaling business with leading e-commerce grocery and quick commerce platforms. The role will primarily focus on driving online sales growth, optimizing digital visibility, ensuring supply chain efficiency and building Eggoz as a preferred partner with platforms.
Key Responsibilities:

Own P L for assigned e-commerce accounts.
Drive product listing, assortment expansion, and new SKU introductions.
Develop joint business plans (JBP) with platforms covering sales, visibility, promotions,and innovation.
Ensure sales targets, margins, and profitability goals are achieved across accounts.
Optimize digital visibility through banners, search keywords, sponsored ads, and in-app promotions.
Track account-wise performance on key KPIs: GMV, fill rates, OSA (On-Shelf Availability),return/rejection rates.
Monitor competitor pricing, assortment, and promotional strategies; ensure Eggoz maintains competitive positioning.
Coordinate with marketing team for digital campaigns and content tailored to e-

commerce platforms.

Act as single point of contact for buyer/category managers at platforms.
Build long-term partnerships through trust, service levels, grievance redressal and category thought leadership.
Manage negotiations on commercials, margins, trade terms, and visibility spends.
Track receivables
Analyze consumer behavior, basket data, and repeat rates to identify growth

opportunities.

Recommend data-driven actions to improve performance on each platform.

Qualifications

What We Are Looking For:

Graduate in Business, Marketing, or Sales with 2–6 years of experience in e-

commerce/online modern trade account management, preferably in FMCG/Food Beverages.

Prior exposure to perishable/fresh categories will be an added advantage.
Sound analytical skills
Excellent interpersonal, collaboration, and negotiation skills
Superb execution and communication skills

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Key Account Manager