Key Account Manager

Location :

Major Duties & Responsibilities

Serves as the KAM (Key Accounts Manager) for Direct Accounts Business

Accounts Sales Turnover:

Sell Franchise products within nominated range of Accounts, leverage all franchises and Gateway to augment selling efforts.

Implement effective account coverage.

Provide customers with innovative service arrangements which build, customer loyalty.

Provide customer support on inventory, within company guidelines.

Manage commercial transactions of buying & selling as per company guidelines.

Build strong funnel and acquire new Accounts

Account Receivables Management:

Build and execute a sound system of updating the direct accounts on their receivable status.

Ensure proper documents are handed over to the direct accounts through collection agents.

Ensure that collection agents regularly visit direct accounts and weekly update is available on receivable and collection status.

Quarterly accounts are reconciled.

Team Work (Internal Clients):

Submit territory reports by due date, Report to include qualitative and quantitative information on customer feedback, competitor activity and relevant market issues to support business development.

Maintain up-to-date customer record; ensure that all information in the account data base are available, complete, and updated including data on surgical procedures.

Minimum Education or Equivalent Experience Required/Preferred

Preferably Management Degree from a premier business school

Minimum Years of Related Knowledge, Skills and Abilities Required/Preferred

An experience of minimum 2-3 years would be preferred.

Preferably from IVD Industry, Hospital Business, Accounts Business or Institutional Sales.

Preference to local candidates.