Key Account Manager

As a Class A ISP, DataExpress is dedicated to providing premium internet services to enterprise clients with a focus on reliability and quality. Headquartered in Mumbai and operating across Navi Mumbai, Pune, the Konkan region, Goa, and Chennai, DataExpress prides itself on delivering tailored connectivity solutions to meet the evolving demands of businesses and individuals in urban and regional areas. By combining advanced technology with exceptional customer support, DataExpress continually raises the bar for internet services in the region. Key Responsibilities: - Manage key accounts and ensure customer satisfaction - Oversee network operations and maintain network efficiency - Execute splicing and network engineering tasks - Plan and manage business accounts for growth - Collaborate with internal teams for troubleshooting and problem resolution Qualifications: - Strong analytical skills for problem-solving and strategic decision-making - Proficiency in account management and handling key accounts for business growth - Experience in business planning to drive market success and achieve target goals - Excellence in customer service and client relationship management - Technical expertise in ISP, FTTH, and network operations - Relevant experience in splicing, field engineering, and operational management - Bachelor's degree in a related field preferred - Ability to work collaboratively, prioritize tasks, and execute responsibilities effectively in a fast-paced environment,