Key Account Manager

Job Description

- Expand market share with addition of new customers & generation of business from existing clients - Ensure aggressive growth in sales of value added glass - Identify gaps - Budget Vs Actual based on monthly MIS reports - Timely settlement of customer’s complaint for better customer satisfaction - Achieve Quotation to sales conversion rate (for specified projects) - Meet Architect, interior designers, façade consultant & Other influencers and visit project site and potential clients - Mapping competitors for development of new products, prices & services - Ensure geographical mapping of identified location to cover all customers in the identified location - Improve overall reach & spread of the products with better penetration in influencers segment. - Generate business of value –added glass ( Décor, Laminated, Krystal, Trendz and Sunshield ) - Ensure complete documentation for new customer creation as per KYC - Organize customer visits at AIS facility - Ensure adherence to Key account management process - Participate in exhibitions, customer meets to keep oneself updated with customer requirements and knowledge sharing - Expansion of customer & project base by continuously upgrading the knowledge of glass offered by competitor, industry and new products introduced by AIS · PDCA approach (Gap analysis ) of set Targets VS Actuals , monthly MIS of sales · Informtion about competitors activities prices, service, Market Share Show more Show less