Key Account Manager

Position: Key Account Manager (Female Candidates Preferred)

Company brief:

Amaze Property Management Solutions Pvt Ltd is one of the leading property management company in the region providing integrated property management services to IT parks, High Rise Residential Communities, Corporate Offices, Malls, Retail Stores, Manufacturing Units etc across Telangana, Andhrapradesh, Odisha, Tamilnadu and Karnataka.

Job brief:

We are looking for an ambitious and energetic Key Account Manager who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. If you are an empathetic individual, willing to put yourself in our customer’s shoes, and passionate about solving their issues for the best possible experience, you’re the perfect match for us.

Job Description:

l Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns.

l Manage client accounts and act as the key point of contact from the company.

l Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry.

l Generate new business and revenue opportunities through cross-selling and up selling.

l Identify client demands and develop strategies to meet them.

l Approach potential customers to cultivate fruitful relationships.

l Gives presentations to clients about products or services

l Regularly checking in on clients to ensure they’re satisfied with the company

l Provides help and suggestions to clients using the company’s products and services, as well as solving client issues and handling complaints from clients

l Resolving customer complaints quickly and efficiently.

Required Skills and Qualifications

l Bachelor's degree in business, marketing or related fields.

l At least 3-5 years of proven experience in customer-facing roles like customer service or sales.

l Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.

l Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.

l Strong interpersonal, problem-solving and negotiation skills.

l Excellent communication skills, both written and verbal.

Job Type: Full-time

Pay: ₹600,000.00 - ₹800,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Provident Fund

Work Location: In person