Key Account Executive

Job Title:

Key Accounts Executive – Hotel Supplies

Department:

Sales & Marketing

Location:

Kochi, Kerala

Reports To:

Sales team

Job Summary:

Key Accounts Executive

Key Responsibilities:

• Develop and maintain strong relationships with key hotel clients, procurement teams, and purchasing departments.
• Coordinate with the Sales Team to prepare and submit quotations, proposals, and tenders accurately and on time.
• Maintain updated product knowledge for all hotel supply categories including

  Linen, Amenities, Room Electronics, and Housekeeping items.

• Assist in identifying client requirements and recommend suitable product solutions.
• Ensure prompt communication and follow-up with clients to support sales closures.
• Maintain client databases, pricing sheets, and order tracking reports.
• Coordinate with internal departments (Procurement, Logistics, Accounts) to ensure smooth order processing and delivery.
• Support product demonstrations and client presentations as required.
• Monitor market trends, competitor activities, and client feedback to identify new business opportunities.
• Ensure all documentation, quotations, and records are maintained in the company CRM system.

Qualifications and Skills:

• Bachelor’s degree/ Diploma

  in Hotel Management, related field (Hotel Management background preferred).
• Minimum

  1–3 years of experience

  in Key Accounts, Sales Coordination, or Hotel Supplies industry.
• Strong product knowledge in

  Linen, Amenities, Room Electronics, and related hotel supply items.

• Excellent communication and interpersonal skills.
• Proficiency in

  MS Office

  (Excel, Word, PowerPoint) and familiarity with

  CRM systems.

• Strong attention to detail, multitasking, and organizational skills.
• Ability to work independently as well as part of a team.
• Customer-focused attitude with a professional and proactive approach.

Preferred Experience:

• Prior experience dealing with hotel procurement teams or hospitality supply chains.
• Knowledge of hotel operational standards and purchasing processes.

Employment Type:

Full-Time

Salary:

Commensurate with experience