39197 Jobs in Noida - Page 44

Req ID: 310742 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Systems Support Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Installing, configuring, and maintaining network infrastructure Monitoring network infrastructure and troubleshooting Providing technical support to network users Maintaining network security by monitoring security threats and vulnerabilities Recommending solutions to mitigate risk Installing, configuring, and testing new network hardware and software Managing the daily activities of local and wide area network systems Performing diagnostics, Scheduling preventative maintenance. Willing to work on 24X7, have a good communication skills. Providing network engineering expert resources in the disciplines of core routing, core switching, network diagnostics, Wireless, solarwinds monitoring tool. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Role Description This is a full-time on-site role for an End User Support Lead, located in Noida. The End User Support Lead will be responsible for providing technical support, troubleshooting desktop computers, computer hardware, and printers. Day-to-day tasks will include assisting users with technical issues, maintaining and repairing equipment, and ensuring smooth IT operations throughout the organization. Qualifications Technical Support and Troubleshooting skills Experience with Desktop Computers and Computer Hardware Knowledge of Printers and related peripherals Strong communication and interpersonal skills Ability to work independently and as part of a team Bachelor’s degree in Computer Science, Information Technology, or a related field Previous experience in an end-user support role is preferred

Role Description This is a full-time on-site role for a Wintel Administrator located in Noida. The Wintel Administrator will be responsible for providing technical support, server administration, troubleshooting, and Windows system administration tasks. Day-to-day responsibilities include managing and maintaining servers, ensuring system stability, performing regular updates, troubleshooting system issues, and providing technical support to users. Qualifications Technical Support and Troubleshooting skills Server Administration and System Administration skills Windows Administration skills Can work on Linux OS too Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications, such as Microsoft Certified Systems Administrator (MCSA), are a plus

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY - GDS Consulting – GRC Technology – SAP GRC Access Control – Staff As part of our EY-GDS GRC Technology team, you’ll contribute technically to GRC Technology SAP security client engagements and internal projects. An important part of your role will be to assist Seniors & Managers while actively participating within the client engagement. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. As a member of the team, you’ll help to create a positive learning culture and assist fellow team members while delivering an assignment The opportunity We’re looking for people with expertise in SAP Security to join our EY-GDS GRC Technology Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of the service offering. Your Key Responsibilities Actively aid the team in different phases of the project including problem definition, diagnosis, technical design, and deployment of SAP GRC Access Control solutions Work effectively as a team member, share responsibility, provide support, maintain communication, and update senior team members on progress of tasks Conduct research and assist senior team members in preparing client presentations and information memorandums Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments Develop and maintain productive working relationships with client/onsite personnel Understand and analyse the requirements of the project Prepare project documentation and procedures Ensuring adherence to software development life cycle while working on projects Ensuring adherence to quality protocols specified for the project Skills And Attributes For Success Strong communication and presentation skills Inculcate positive learning attitude and the zeal to upskill as well as cross-skill Understand and follow workplace policies and procedures Participating in the organization-wide people initiatives Maintain an educational program to continuously upskill. Foster teamwork, quality culture and lead by example while training and mentoring juniors Inculcate positive learning culture and support learning agenda for self and team To qualify for the role, you must have CA/MBA/M.Sc./B.Tech with 1-3 years of SAP GRC Access Control experience Experience in implementation projects, preferably in a full cycle GRC Access Control project Experience of SAP GRC access controls in at least two modules (access request management, business role management, emergency access management, access risk analysis, user access review and SOD review) and deployments Good to have knowledge of GRC AC configuration and design Good to have knowledge of Cloud solutions like Success Factors, ARIBA, IBP, CALM etc Understanding of business processes, controls frameworks, compliances and regulations, and segregation of duty concepts in an SAP ERP environment Stronghold on the basic SAP landscape, transports system and version compatibility concepts Good to have experience in automation in GRC access controls space to increase productivity and reduce manual tasks wherever applicable Working experience on specific SAP GRC Suite but not limited to: Access Request Management Management of SAP GRC workflows and master data in compliance with controls Experience in handling GRC workflows using MSMP and BRF+ Troubleshooting and resolution of issues around Access Requests for User and FFID provisioning Knowledgeable on setting up GRC master data for Access Requests requirements Access Risk Analysis Good understanding on the concepts of Segregation of Duties (SoD) Must have solid background on SOD reports (user level, role level and simulation reports) and mitigating controls Knowledgeable on GRC ruleset including maintenance of functions and risks Able to execute GRC master data change activities as and when needed Good exposure on remediation activities for GRC rulesets Emergency and Access Management Business Role Management User Access Review and SoD Review What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What working at EY offers? At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Role and Responsiblities- Handle inbound and outbound calls for international clients. Address customer inquiries regarding products, services, and other related information Ability to handle calls in a professional and polite manner. . Required Candidate profile Meet individual and team KPIs such as call handling time, customer satisfaction, and first call resolution. Continuously improve customer service skills through feedback and training.

About The Role Grade Level (for internal use): 13 What Are We Looking For We are looking for a Lead Full-stack Developer with expertise in both backend and frontend development to play a crucial role in the planning, preparation, and development of software for a key platform. This position requires an experienced engineer who can work effectively both independently and collaboratively within a team setting. The ideal candidate should be focused on delivery and possess experience and skills in financial applications. What's In For You The selected candidate will assist in the design, development, and maintenance of solutions across multiple technology platforms supported by the technology team. Responsibilities Design and develop a Java full-stack platform. Migrate existing applications to Java-based microservices, deploying them using Docker and containers. Engage in various software development processes, including requirement analysis, design, coding, testing, and documentation. Develop software applications based on clear business specifications. Work on new initiatives while supporting existing Index applications. Conduct application and system performance tuning and troubleshoot performance issues. Build applications using object-oriented concepts and apply design patterns. Set up development environments/sandboxes for application development. Perform unit testing of application code and resolve errors. Interface with databases to extract information and create reports. Effectively communicate with customers, business users, and IT staff. Qualifications A Bachelor's degree in Computer Science, Information Systems, or Engineering is required, or a demonstrated equivalence in work experience. Over 10 years of experience in designing, developing, testing, and successfully deploying critical and complex projects. Strong Java skills with experience in developing concurrent and distributed systems. Hands-on experience with HTML, CSS, Bootstrap, JavaScript, jQuery, and Angular or React. Advanced experience with Spring-based technologies (Spring Boot, Spring Cloud, etc.) and caching frameworks like Hazelcast. Experience in designing and implementing microservices-based solutions. Proficiency in writing unit and integration tests. Experience in writing SQL queries and a solid understanding of data models. Good understanding of AWS cloud services (EC2, ECS, Load Balancer, Security Group, Lambda, S3, etc.). Experience in DevOps development and deployment using Docker and containers. Strong knowledge of infrastructure and exposure to CI/CD. Strong analytical and problem-solving skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316429 Posted On: 2025-06-19 Location: Gurgaon, Haryana, India

About The Role Grade Level (for internal use): 13 What We Are Looking For We are looking for a Lead Full-stack Developer with expertise in both backend and frontend development to play a crucial role in the planning, preparation, and development of software for a key platform. This position requires an experienced engineer who can work effectively both independently and collaboratively within a team setting. The ideal candidate should be focused on delivery and possess experience and skills in financial applications . What's In For You The selected candidate will assist in the design, development, and maintenance of solutions across multiple technology platforms supported by the technology team. Responsibilities Design and develop a Java full-stack platform. Migrate existing applications to Java-based microservices, deploying them using Docker and containers. Engage in various software development processes, including requirement analysis, design, coding, testing, and documentation. Develop software applications based on clear business specifications. Work on new initiatives while supporting existing Index applications. Conduct application and system performance tuning and troubleshoot performance issues. Build applications using object-oriented concepts and apply design patterns. Set up development environments/sandboxes for application development. Perform unit testing of application code and resolve errors. Interface with databases to extract information and create reports. Effectively communicate with customers, business users, and IT staff. Qualifications A Bachelor's degree in Computer Science, Information Systems, or Engineering is required, or a demonstrated equivalence in work experience. Over 10 years of experience in designing, developing, testing, and successfully deploying critical and complex projects. Strong Java skills with experience in developing concurrent and distributed systems. Hands-on experience with HTML, CSS, Bootstrap, JavaScript, jQuery, and Angular or React. Advanced experience with Spring-based technologies (Spring Boot, Spring Cloud, etc.) and caching frameworks like Hazelcast. Experience in designing and implementing microservices-based solutions. Proficiency in writing unit and integration tests. Experience in writing SQL queries and a solid understanding of data models. Good understanding of AWS cloud services (EC2, ECS, Load Balancer, Security Group, Lambda, S3, etc.). Experience in DevOps development and deployment using Docker and containers. Strong knowledge of infrastructure and exposure to CI/CD. Strong analytical and problem-solving skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316428 Posted On: 2025-06-19 Location: Gurgaon, Haryana, India

Job Title: Chief Operating Officer (COO) Industry: Real Estate Location: ., Greater Noida Role Overview: The Chief Operating Officer (COO) will be responsible for overseeing the companys ongoing operations and procedures across real estate projects. The role demands strategic thinking, operational excellence, and leadership to scale the organizations growth across residential, commercial, and mixed-use developments. Key Responsibilities: Operational Leadership: Lead day-to-day operations across multiple verticals (Projects, Sales, CRM, Legal, Finance, etc.) Ensure alignment between project execution, customer satisfaction, and business goals. Drive operational KPIs, cost control, and quality standards. Project Oversight: Monitor timelines, budgets, and resource allocation across all ongoing and upcoming projects. Ensure regulatory compliance, RERA guidelines, and timely delivery. Business Strategy & Execution: Collaborate with top management in developing long-term strategies. Identify growth opportunities, partnerships, and operational improvements. Team Management: Lead, mentor, and review senior department heads. Create a performance-driven culture with accountability and ownership. Process Improvement: Implement SOPs and optimize internal systems for efficiency, transparency, and scalability. Stakeholder Management: Liaise with government bodies, vendors, consultants, investors, and clients. Required Skills & Qualifications: Bachelor's degree (Engineering/Civil preferred); MBA or PGDM is a plus Minimum 15 years of leadership experience in real estate or construction Strong knowledge of RERA, project lifecycle, real estate regulations Proven track record in project delivery, team leadership, and strategic execution Exceptional interpersonal, negotiation, and decision-making skills Strong analytical and organizational skills What We Offer: Leadership role in a growing real estate company Competitive compensation + performance-based incentives Exposure to high-value projects & cross-functional leadership Professional work culture and growth opportunities

About the job Are you looking for a new career challenge? With LTIMindtree, are you ready to embark on a data-driven career? Working for global leading manufacturing client for providing an engaging product experience through best-in-class PIM implementation and building rich, relevant, and trusted product information across channels and digital touchpoints so their end customers can make an informed purchase decision – will surely be a fulfilling experience. Location: Pan India Email: Shravya.Gone@ltimindtree.com Woonna.Sowmya@ltimindtree.com Job Requirement Overall, more than 5 Yrs of experience in Data projects Good Knowledge of GCP Bigquery SQL Python dataflow skills Has worked in Implementation projects building data pipelines transformation logics and data models Responsibility: • GCP Data Engineer Belongs to Data Management Engineering • Education Bachelor of engineering in any discipline equivalent • Desired Candidate Profile Technology Engineering Expertise • 4 years of experience in implementing data solutions using GCP BigquerySQL programming • Proficient in dealing data access layer RDBMS NOSQL • Experience in implementing and deploying Big data applications with GCP Big Data Services • Good to have SQL skills • Able to deal with diverse set of stakeholders • Proficient in articulation communication and presentation • High integrity • Problem solving skills learning attitude • Team player Key Responsibilities • Implement data solutions using GCP and need to be familiar in programming with SQLpython • Ensure clarity on NFR and implement these requirements • Work with Client Technical Manager by understanding customers landscape their IT priorities • Lead performance engineering and capacity planning exercises for databases Technology Engineering Expertise • 4 years of experience in implementing data pipelines for Data Analytics solutions • Experience in solutions using Google Cloud Data Flow Apache Beam Java programming • Proficient in dealing data access layer RDBMS NOSQL • Experience in implementing and deploying Big data applications with GCP Big Data Services • Good to have SQL skills • Experience with different development methodologies RUP Scrum XP Soft skills • Able to deal with diverse set of stakeholders • Proficient in articulation communication and presentation • High integrity • Problem solving skills learning attitude • Team player Mandatory Skills: GCP, BigQuery, Python, SQL Why join us? Work in industry leading implementations for Tier-1 clients Accelerated career growth and global exposure Collaborative, inclusive work environment rooted in innovation Exposure to best-in-class automation framework Innovation first culture: We embrace automation, AI insights and clean data Know someone who fits this perfectly? Tag them – let’s connect the right talent with right opportunity DM or email to know more Let’s build something great together

Responsibilities: Providing day-to-day leadership to Brandmuscles Partner Support team, helping to ensure that all support service level metrics are being achieved Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services Working with cross-functional team members to drive business targets and deliver on shared team goals Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement) Presenting a training program and defined career path Respond to customer inquiries (incoming calls, chats and emails), resolve problems, and provide a positive customer experience Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives Team management: Hire, train, and supervise customer support representatives Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management Quality assurance: Develop/Review quality control processes, review interactions and provide feedback to improve service delivery Training: Provide training and upskilling opportunities for team members Requirements Bachelor’s degree required Familiarity with a variety of approaches to provide customer service through email, chat, and inbound/outbound calls Superior communication skills, both verbal and written Detail- and client service-oriented Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook) Excellent organizational skills Ability to manage escalation path Willingness to work in 24 * 7 work environment Willingness to work on weekends with scheduled week offs as per business requirement Experience Minimum of (5) years of management experience in a customer support environment Experience with Zendesk, Salesforce, Workforce Management recommended

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Cyber Managed Service -Senior– TDR-SOC Quality Auditor TDR/SOC (Security Operations Center) Quality Auditor is responsible for ensuring that the SOC's processes, procedures, and operations meet established quality standards and best practices. This role involves conducting regular audits, assessments, and reviews to maintain high levels of performance and compliance within the SOC Job Summary : The TDR/SOC Quality Auditor is tasked with evaluating the effectiveness and efficiency of the SOC's operations. The auditor ensures that the SOC adheres to internal policies, industry standards, and regulatory requirements. They play a critical role in identifying areas for improvement and recommending enhancements to optimize SOC performance. Key Responsibilities: Audit and Assessment: Conduct regular audits of SOC processes, including incident response, threat intelligence, and monitoring activities. Evaluate the adherence to SOC procedures and protocols, ensuring they align with best practices and compliance requirements. Assess the quality of security alerts, investigations, and response actions to ensure accuracy and timeliness. Reporting and Documentation: Document audit findings and prepare detailed reports outlining areas of non-compliance, inefficiencies, and risks. Present audit results to SOC management and provide actionable recommendations for improvement. Compliance and Standards: Stay up to date with industry standards, regulatory requirements, and best practices related to cybersecurity operations. Assist in the development and revision of SOC policies and procedures to ensure ongoing compliance. Quality Improvement: Work with SOC management/client and teams to implement quality improvement initiatives based on audit findings. Monitor the effectiveness of corrective actions and continuous improvement efforts. Training and Awareness: Provide training and guidance to SOC personnel on quality standards, audit processes, and best practices. Promote a culture of quality and continuous improvement within the SOC. Collaboration and Communication: Collaborate with other departments, such as IT, compliance, and risk management, to align SOC quality efforts with organizational objectives. Facilitate communication between SOC teams and stakeholders regarding quality issues and initiatives. Qualifications : Bachelor's degree in Cybersecurity, Information Technology, or a related field. Relevant certifications (e.g., CISA, CISSP, ISO 27001 Lead Auditor) are highly desirable. Proven experience in auditing, quality assurance, or a similar role within a SOC or cybersecurity environment. Knowledge of cybersecurity frameworks, standards, and regulations (e.g., NIST, ISO 27001, GDPR). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager - Senior Project Manager - Cora Sequence - A gentic AI! In this role, you%27ll be part of Genpact%27s transformation under GenpactNext , as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. Inviting applications for the role of Senior Principal Consultant- Technical Project Manager to lead the planning, execution, and delivery of complex software or digital transformation projects. The candidate should have a techno-functional background and will be responsible for end-to-end delivery of projects/programs, establishing and maintaining effective project governance across all phases of the program lifecycle. Genpact has a vacancy for a Technical Project Manager in its expanding Orchestration (Cora Sequence) Group to support global customers. The group is expanding to cater to the growing number of varied and exciting projects and customers . This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact . Responsibilities Project Management of product-based solutions Implementation and delivery. Manage stakeholder communication , monitoring & reporting on project progress to internal and external leadership. Identify and mitigate risks proactively implement contingency plans. Develop and maintain project documentation (WBS, RAID logs, timelines, budgets). Ensure budget consumption, and timelines & focus on Delivery quality index. Ensure high-quality deliverables through close collaboration with developers, architects, BA and QA. Drive continuous improvement through retrospectives and performance metrics. Participate in review of business requirements, design documents. Closely work with customers, provide best industry practices to customers on Genpact Digital products. Own customer satisfaction and build a long -term relationship with key customers. Qualifications we seek in you! Minimum Qualifications Strong understanding of SDLC, Agile, and DevOps practices. Excellent communication, stakeholder management, and conflict resolution skills. Ability to quickly understand a client%27s business strategy, processes, needs and to design solutions to support it. Handled a team and has relevant experience in the Microsoft Technology stack Open to travel at customer location and can align working hours per customer requirement. Preferred Qualifications/ Skills Experience in implementation and delivery of Business Process Management based tool such as Appian or Remedy, Newgen, Pega etc. Experience in MS Technology stack that includes Azure, .Net , SQL Server, JavaScript. PMP, PRINCE2, or Scrum Master certification (preferred). Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career &mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant- Salesforce-FSL Solution Architect A Field Service Lightning (FSL) Solution Architect is responsible for designing and implementing scalable Salesforce solutions for field service operations. This role requires deep expertise in Salesforce Field Service Lightning, Service Cloud, and technical architecture. Here are some key responsibilities Responsibilities: 1. Requirement Gathering: Collaborating with stakeholders to understand business needs and translating them into technical specifications. 2. Solution Design: Designing and configuring Salesforce Field Service Lightning solutions to meet specific business requirements. 3. Implementation: Leading the implementation and deployment of Field Service Lightning solutions. 4. User Training: Providing training and support to end-users to ensure they can effectively use the system. 5. System Optimization: Continuously optimizing Salesforce processes to enhance efficiency and effectiveness. 6. Technical Support: Troubleshooting and resolving any issues related to Salesforce Field Service Lightning. 7. Documentation: Documenting processes, creating user guides, and maintaining detailed records of services performed. Qualifications we seek in you! Minimum qualifications . B.E or B.Tech or MCA . Salesforce Platform: Proficiency in Salesforce, including Service Cloud and Field Service Lightning. . Configuration and Customization: Experience in configuring and customizing Salesforce solutions to meet business needs. . Data Management: Knowledge of data management practices, including data migration and integration. . Mobile Solutions: Familiarity with mobile solutions and applications for field service operations. . APIs and Integration: Experience with Salesforce APIs and integration with other systems. . Problem-Solving: Ability to identify issues and develop effective solutions. . Communication: Strong verbal and written communication skills to interact with stakeholders and end-users. . Project Management: Skills in managing projects, including planning, execution, and monitoring. . Team Collaboration: Ability to work effectively with cross-functional teams. . Customer-Focused: A customer-centric approach to ensure solutions meet user needs and expectations. Preferred qualifications . Certifications in Salesforce/Product Owner Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Job Description Summary: Sharepoint developer who is good in OOB concepts and programming. Should have strong development, analytical and problem-solving ability. Ability to prioritize, demonstrating good time management skills. Excellent attention to detail, with the ability to work accurately in a busy and demanding environment. Self-motivated, with the ability to work proactively using own initiative. As part of Sr Developer role will be part of a collaborative project team, responsible for understanding business requirements, develop solutions, review code, write unit test scenarios and defect fixing for in use modules/applications. This person will leverage a number of proprietary and standard/tools and will be primarily responsible to provide effort estimation on tasks, develop and maintain code for various SharePoint applications, administer change requests, review code, unit-test and resolve any defects in system and developing technical documents for the assigned project. Person will also be responsible for leading assigned team towards successfully delivering projects on time along with keeping team motivated. Job Description and Responsibilities: Desired Skills: Sharepoint framework using React.js C#, CSOM Visual Studio 2019 HTML5 jQuery, JSON, Javascript Workflow Automation Sharepoint designer OOPS Concept Power Automate Source control tool like TFS, GIT, etc. Preferred skill Must be from Sharepoint development background Must be competent to work in dynamic, team-oriented environment. Must be analytical, problem-solving, self-driven Must be proactive and flexible and have ability to work under pressure and possess good follow-through skills Optional Skills Office 365 Power Apps NOTE- Strong knowledge of SPFx, React, and Power Automate is Mandatory Interested Professional can mail their CV on below mail details.karis.paul@in.experis.com

Job Description Extensive experience in Oracle SQL, PL/SQL, Java script; writing OOP PL/SQL codes for applications demanding type objects, nested tables (Min 4-5 years) Proficient in scripting using Python (2-3 Years) Exposure to create use cases, functional specifications technical design specifications Proficient in creation of database objects like stored procedures, functions, packages, tables, indexes, triggers, snapshots etc. Good experience in performing data migrations, data loads using ETL tools Strong hands-on experience to be able to design, develop, deploy and support RESTful services Experience in job scheduling using CRON utilities, legacy AT scheduler, windows scheduler, Toad Self-motivated and committed team player with excellent communication and interpersonal skills Solid written and verbal communication skills and able to articulate the technically complex to be understood by both technical and non-technical personnel Able to develop scalable solutions that can be utilized by current and future channels e.g. mobile Understanding the importance of real business engagement in all stages of IT product lifecycle working in agile delivery methodologies Good to have: Hands on experience in Web Services Strong hands-on experience to be able to design, develop, deploy and support RESTful services Good experience in Automation and knowledge on at least one automation tool Development Experience in Oracle Application Express Integration based on-Pager Duty / Slack/Jira/Jira SD/Confluence Knowledge of at least one of the python web framework (Django/Flask) Knowledge of fundamental concepts of Database and Programming languages Any certification in Business Analysis domain Knowledge of tools such as JIRA, MS-Visio, MS Project Plan, MS Office suite etc. Roles & Responsibilities Candidate will be responsible for developing and maintaining features/enhancements and participate in complete life cycle of software solutions based on the business need. Analyze, design develop, troubleshoot and debug software programs Writes code, completes programming and performs testing and debugging of applications Build and execute unit tests and unit plans Review integration and regression test plans Duties and tasks are varied and complex needing independent judgment Work independently with minimal supervision, collaborate with internal/external team members to maintain and make bug fixes for improving existing capabilities Integrate business support systems and automate data flow Perform R&D to propose out of the box solutions and utilize emerging technologies Demonstrate strong analytical skills and always coming up with creative ideas, time management skills and multi-tasking capabilities Develop flowcharts, algorithms and UML diagrams required for design/development Track and fully document functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of [Principal Consultant], [Camunda Developer]! In this role, we are looking for a highly motivated Camunda Developer with Hands on development, coding and debugging is a must . Develops high-quality deliverable across all Camunda projects and provides. Work with business team to understand the problem and craft the solution which really fits into client needs Responsibilities . Hands on development, coding and debugging is a must . Develops high-quality deliverables across all Camunda projects and provides consultative guidance on project assignments . Integrate and maintain moderately complex to extremely complex applications throughout the entire Software Development Life Cycle (SDLC) . Translate complex business requirements into technical specification using Camunda. . Extensive BPM knowledge and experience in conceptualizing workflow solution using Camunda . Experience with Agile software development life cycle. Qualifications we seek in you! Minimum Qualifications / Skills . B.Tech/B.E/ MCA . Excellent application solutioning skills. . Strong communication and interpersonal skills. Preferred Qualifications/ Skills . Experience on Camunda . Experience in working in Microservice Architecture using Camunda BPM . Experience in Information Technology, Business Process Management . Experience in Java . Knowledge with migrating legacy BPM processes and rules to the latest version . Experience in BPM tools . Hands on experience in design and development using Camunda . Extensive BPM knowledge and experience in conceptualizing workflow solution using Camunda . Experience with Agile software development life cycle. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Assistant Vice President , AI ML Lead ! In this role, we are looking for candidates who have relevant years of experienc e in T ext M ining . The T ext M ining Scientist (TMS) is expected to play a pivotal bridging role between enterprise database teams, and business /functional resources. At a broad level, the TMS will leverage his/her solutioning expertise to translate the customer&rsquos business need into a techno-analytic problem and appropriately work with database teams to bring large scale text analytic solutions to fruition. The right candidate should have prior experience in developing text mining and NLP solutions using open-source tools . Responsibilities Develop transformative AI/ML solutions to address our clients%27 business requirements and challenges Project Delivery - This would entail successful delivery of projects involving data Pre-processing, Model Training and Evaluation, Parameter Tuning Manage Stakeholder/Customer Expectations Project Blue Printing and Project Documentation Creating Project Plan Understand and research cutting edge industrial and academic developments in AI/ML with NLP/NLU applications in diverse industries such as CPG, Finance etc. Conceptualize, Design, build and develop solution algorithms which demonstrate the minimum required functionality within tight timelines Interact with clients to collect, synthesize, and propose requirements and create effective analytics/text mining roadmap. Work with digital development teams to integrate and transform these algorithms into production quality applications Do applied research on a wide array of text analytics and machine learning projects, file patents and publish the papers Qualifications we seek in you! Minimum Q ualifications / Skills MS in Computer Science, Information systems, or Computer engineering, Systems Engineering with relevant experience in Text Mining / Natural Language Processing (NLP) tools, Data sciences, Big Data and algorithms. Post-Graduation in MBA and Undergraduate degree in any engineering discipline, preferably Computer Science with relevant experience Full cycle experience desirable in atleast 1 Large Scale Text Mining/NLP project from creating a Business use case, Text Analytics assessment/roadmap, Technology & Analytic Solutioning, Implementation and Change Management, considerable experience in Hadoop including development in map-reduce framework Technology Open Source Text Mining paradigms such as NLTK, OpenNLP , OpenCalais , StanfordNLP , GATE, UIMA, Lucene, and cloud based NLU tools such as DialogFlow , MS LUIS Exposure to Statistical Toolkits such as R, Weka, S -Plus, Matlab, SAS-Text Miner Strong Core Java experience in large scale product development and functional knowledge of RDBMs Hands on to programing in the Hadoop ecosystem, and concepts in distributed computing Very good python /R programming skills. Java programming skills a plus Methodology Relevant years of experience in Solutioning & Consulting experience in verticals such as BFSI, CPG, with hands on delivering text analytics on large structured and unstructured data A solid foundation in AI Methodologies like ML, DL, NLP, Neural Networks, Information Retrieval and Extraction, NLG, NLU Exposed to concepts in Natural Language Processing & Statistics, esp., in their application such as Sentiment Analysis, Contextual NLP, Dependency Parsing, Parsing, Chunking, Summarization, etc Demonstrated ability to Conduct look-ahead client research with focus on supplementing and strengthening the client&rsquos analytics agenda with newer tools and techniques Preferred Q ualifications / Skills Technology Expert level of understanding of NLP, NLU and Machine learning/Deep learning methods OpenNLP , OpenCalais , StanfordNLP , GATE, UIMA, Lucene, NoSQL UI development paradigms that would enable Text Mining Insights Visualization, e.g., Adobe Flex Builder, HTML5, CSS3 Linux, Windows, GPU Experience Spark, Scala for distributed computing Deep learning frameworks such as TensorFlow, Keras , Torch, Theano Methodology Social Network modeling paradigms, tools & techniques Text Analytics using Natural Language Processing tools such as Support Vector Machines and Social Network Analysis Previous experience with Text analytics implementations, using open source packages and or SAS-Text Miner Ability to Prioritize, Consultative mindset & Time management skills Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamentals of networking technologies, basic internet connectivity and browser troubleshooting for wireless and wired connection. General cultural awareness, particularly for agents who are supporting customers in a region other than the one they are in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers). Uses professional concepts; apply company policies and procedures to resolve a variety of issues. Ability to derive business intelligence from customer dashboards and product utilization metrics to enable targeted electronic client communications to cultivate future opportunities to expand clients' use. Advanced knowledge of at least 1 product is a plus. Key Responsibilities: Deliver first time resolution by handling customer requests and resolving customers technical and non-technical issues as often as possible during the first contact for assigned products on voice and chat channel. Proactively identify customer needs and opportunities to upsell relevant products or services, thereby maximizing revenue per account The Job will include handling technical support issues for Digital Imaging Products (Photoshop, Lightroom., Bridge, Camera Raw, Dimension) Provide a professional & competent standard of online support for Global customers. Accurately document all customer interactions in a case tracking database, when applicable. Content to be logged in full written English Communicate and articulate clearly with the customer (in both verbal and written communication). Follow-up on interactions in timely fashion. Demonstrate ownership and willingness to resolve issues in a timely manner. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer Understanding of escalation handling procedures Understand the issues business impact Obtain general understanding of OS and application operations related to product usage Report on top call generators, severe issues, new emerging trends, feature requests and common how- to questions Should forward any issues/escalations to the next level of support for further resolution Understand Top Issues documented by Support Product Managers to identify additional instances and support the resolution thereof. Note-Upselling Experience and Graduation is Mandatory for this Role. Interested candidates please contact on below mentioned details- mansi.sa@dinllp.com or on 8368864718

Greetings from AarnaHR!!! Aarna HR Solutions is a Human Resource Recruitment Company providing services to Various IT, ITES and Non- IT companies across India. Aarna HR Solutions strive towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire to excel. www.aarnahr.com UK Non IT Recruiter Experience and Skills 1-3 years of proven experience in blue-collar recruitment. Track record of successful placements in roles such as machine operators, warehouse staff, assemblers, and technicians. Technical Knowledge Familiarity with the recruitment challenges specific to the UK blue-collar market, including regional labor trends. Understanding of manufacturing processes and the skill sets required for various roles within the sector. Soft Skills Strong communication and interpersonal skills to build relationships with candidates and clients. Ability to handle high-volume recruitment while maintaining a focus on quality and compliance. Problem-solving mindset with the ability to adapt to changing client requirements and market conditions. 1.Total Exp 2.Relevant Exp 3.Reason for Change of job 4.Reason for Change of location 5 Current CTC 6 Expected CTC 7.Notice period HR TEAM, AarnaHR Solution Pvt Ltd, Vidyaranyapura,Bangalore-560097 Email ID surekha@aarnahr.com

Responsibilities: * Conduct UT inspections using Modsonic equipment * Perform LPT tests on welds and materials * Operate MPV systems during construction phases * Follow ASNT Level II procedures for NDT techniques Cafeteria Travel allowance

Key Responsibilities: 1. Manage inbound calls/mails from domestic & international customers 2. Handle query, request & complaints effectively to provide appropriate resolution and alternatives within the defined timeline. 3. Strong follow up on cases to ensure final resolution keeping the customer experience in mind. 4. Go the extra mile to assist the customer and escalate in case of any breach of the predefined policy and guidelines. 5. Coordinate timely with inter-departments to resolve escalations. 6. Make outgoing calls for follow-up cases and ensure closure. 7. Adhere to business SOP and quality guidelines 8. Manage social media query on Instagram, WhatsApp, Facebook & Twitter 9. Basic MS word & excel skills to manage relevant data on G-drive Requirements: 1. Good verbal and written communication skills 2. Strong active listening and comprehension skills 3. Telephone etiquettes & Email etiquettes 4. Multi-tasking-To be able to work in a blended process

Duties/Responsibilities: Respond to incoming calls, chats and emails from customers in a prompt and professional manner, ensuring the customer receives the highest level of service. Provide accurate and complete information to customers by using the applicable tools, resources and outlined procedures. Understand the company's products or services to effectively address client questions and concerns. Identify customer needs through active listening, researching issues, resolving problems, and providing solutions. Document calls in the call center database. Follow specific scripts or call flows to ensure accuracy of information provided. Meet outlined performance metrics which may include call quality metrics, customer satisfaction survey scores, and average speed of answer. Attend training sessions and team meetings to enhance skills and knowledge. Use a positive, friendly, and persuasive attitude to connect with customers, communicate clearly over the phone, manage high call volume at times, and follow up when necessary. Demonstrate professional grammar, tone, and volume over the phone. Use proper sentence structure, positive language, and effective transitions. Show a willingness to learn new things and adapt to company guidelines and procedures. May perform other administrative duties as assigned. Required Skills/Abilities: Strong phone and verbal communication skills along with active listening Exceptional communication and interpersonal skills. Empathy and customer-oriented approach. Ability to handle multiple tasks and prioritize effectively. Proficient in call center software and technology. Experience with Zendesk is a plus. Strong problem-solving skills to address and resolve customer issues efficiently. Proven track record of reliability. Willingness to work in 24 * 7 work environment. Willingness to work on weekends with scheduled week offs as per business requirement.

Key Responsibilities: Counsel students interested in NEET and medical admissions (India & abroad) Guide students through eligibility, entrance exam prep, college selection, and admission procedures Follow up on student inquiries and maintain accurate records Stay updated on NEET-related changes, counseling processes, and admission trends Requirements: Minimum 1 year of experience in NEET/medical education counseling (preferred) Excellent communication and interpersonal skills Strong understanding of NEET exam structure, admission process, and college selection Fluent in English and Hindi (additional regional languages is a plus)

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture. The Fabric Data Analytics, Insights, and Curation team is leading the way at understanding the Microsoft Fabric composite services and empowering our strategic business leaders. We work with very large and fast arriving data and transform it into trustworthy insights. We build and manage pipelines, transformation, platforms, models, and so much more that empowers the Fabric product. As an Engineer on our team your core function will be Data Engineering with opportunities in Analytics, Science, Software Engineering, DEVOps, and Cloud Systems. You will be working alongside other Engineers, Scientists, Product, Architecture, and Visionaries bringing forth the next generation of data democratization products. We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. Responsibilities You will develop and maintain data pipelines, including solutions for data collection, management, transformation, and usage, ensuring accurate data ingestion and readiness for downstream analysis, visualization, and AI model training You will review, design, and implement end-to-end software life cycles, encompassing design, development, CI/CD, service reliability, recoverability, and participation in agile development practices, including on-call rotation You will review and write code to implement performance monitoring protocols across data pipelines, building visualizations and aggregations to monitor pipeline health. You’ll also implement solutions and self-healing processes that minimize points of failure across multiple product features You will anticipate data governance needs, designing data modeling and handling procedures to ensure compliance with all applicable laws and policies You will plan, implement, and enforce security and access control measures to protect sensitive resources and data You will perform database administration tasks, including maintenance, and performance monitoring. You will collaborate with Product Managers, Data and Applied Scientists, Software and Quality Engineers, and other stakeholders to understand data requirements and deliver phased solutions that meet test and quality programs data needs, and support AI model training and inference You will become an SME of our teams’ products and provide inputs for strategic vision You will champion process, engineering, architecture, and product best practices in the team You will work with other team Seniors and Principles to establish best practices in our organization Embody our culture and values Qualifications Required/Minimum Qualifications Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 4+ years' experience in business analytics, data science, software development, data modeling or data engineering work OR Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 2+ years' experience in business analytics, data science, software development, or data engineering work OR equivalent experience 2+ years of experience in software or data engineering, with proven proficiency in C#, Java, or equivalent 2+ years in one scripting language for data retrieval and manipulation (e.g., SQL or KQL) 2+ years of experience with ETL and data cloud computing technologies, including Azure Data Lake, Azure Data Factory, Azure Synapse, Azure Logic Apps, Azure Functions, Azure Data Explorer, and Power BI or equivalent platforms Preferred/Additional Qualifications 1+ years of demonstrated experience implementing data governance practices, including data access, security and privacy controls and monitoring to comply with regulatory standards. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Equal Opportunity Employer (EOP) #azdat #azuredata #fabricdata #dataintegration #azure #synapse #databases #analytics #science Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Dear Candidate, Greetings from Sailotech! We are hiring for consultants with SAP S/4 RISE with SAP Cloud Solution Architect at Sailotech Pvt Ltd, Greater Noida. Interested candidates can reach out to me on kunchala.sheshma@sailotech.com . About Company: https://www.sailotech.com Sailotech brings a unique blend of niche expertise & competency, emanating from experienced hands who are associated with the IT industry from 1st generation Enterprise Resource Planning (ERP) and its latest versions. We have the scalability to partner business growth through Analytics, Business Process Re-engineering and Transformation with latest cutting-edge technologies and solutions. Specialized in : Analytics (Manufacturing and Support & services, Warranty, Insurance), Business & IT Consulting, ERP Consultancy Services (Infor & Oracle), Enterprise solutions (Legacy Modernization, Integrations and Middleware, SMACS Solutions & Test automation), ERP Application Maintenance & Support, Enterprise Transformation Solutions, and Goods and Services Tax (GST) - XaTTaX solution. Job Title: SAP S/4 RISE with SAP Cloud Solution Architect Location: Greater Noida Key Function: SAP Presales Solution Architect (RISE with SAP Cloud) The incumbent will help in achieving international growth objectives. Supporting the sale of strategically important deals with Winning Solution and Thought Leadership. Focus on crafting SAP S/4 Cloud Deployment Option RISE with SAP Developing other solution team members. Develop into new industries, propositions, services, technologies. Personnel growth to become a Solution Director. Key Objectives: Deliver sales revenue targets through individual solo and team based selling. To support qualification of initial leads and determine appropriate bid team. Own bid lifecycle for smaller bids whilst contributing to larger bids. To lead / support complex and outside the norm customer bid opportunities and customer ITT responses - leading to the client to choose COFORGE as their preferred partner. Act as a quality assurance on proposals documents and presentations written by less experienced team members. To be part of the initial project delivery team in order to architect the solution design and de-risk the project. To build strong industry/partner relationships. To develop own skill set to maintain ‘thought leadership’ status in customer’s and peers eyes. Mentor Solutions Managers / Managing Consultants to become Solution Architects. Core Competencies: Can conceptualize and communicate winning propositions – making complex ideas look simple. SAP S/4HANA(IaaS & RISE) Rightsizing and Migration to Cloud Programme DEV/SEC/OPS & Agile Delivery Advisor SAP Hardware & Software Architecture Trusted Advisor Strong knowledge of SAP S/4 Transformation Projects SAP Innovator not follower Developing SAP RISE focused Value Proposition for Rightsizing / Archiving for S/4HANA & BW/4HANA Bright, ability to rapidly pick-up new technologies, propositions and business areas. Outcome oriented – maximizing balance of effort vs benefit to achieve objectives. Demonstrates excellent communication skills both verbally and in writing. Ability to work under own initiative and under tight time pressures - planning, prioritising and controlling own workload. Precise approach to project management and procedures. Ability to assert own ideas to clients and within senior management. Is able to give strong coaching and feedback where needed to the client or team members for continuous improvement Mandatory Skills: Sol Arch - SAP S/4 RISE Cloud Desirable Skills: Sol Arch - SAP S/4 RISE Cloud To apply, please share the below information. Reason for job change: Experience with SAP S/4 RISE with SAP Cloud : Current and preferred location: Notice period: CTC details: Thanks, Sheshma K TAG@Sailotech kunchala.sheshma@sailotech.com