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2.0 - 6.0 years
2 - 6 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Senior Manager - Sales to join our dynamic team and embark on a rewarding career journey. As a Senior Sales Manager, your primary responsibility is to lead and oversee the sales team within an organization. You will be responsible for developing and executing sales strategies, achieving sales targets, and building and maintaining strong relationships with clients. This role requires a combination of strategic thinking, leadership skills, and a deep understanding of the sales process. Key Responsibilities: Sales Strategy Development: Develop and implement effective sales strategies to drive revenue growth and meet company objectives. Analyze market trends, competitor activities, and customer needs to identify new opportunities and adjust sales strategies accordingly. Team Leadership: Lead, motivate, and mentor a team of sales professionals. Set clear sales targets, provide ongoing coaching and training, and monitor individual and team performance. Foster a high-performance culture within the sales team. Sales Target Achievement: Take ownership of sales targets and ensure their successful achievement. Monitor sales activities, track progress against targets, and implement corrective measures when necessary. Provide accurate sales forecasts and reports to senior management. Customer Relationship Management: Build and maintain strong relationships with key customers and clients. Understand their needs, address their concerns, and provide timely and effective solutions. Identify opportunities for upselling, cross-selling, and expanding customer relationships. Sales Process Optimization: Continuously review and improve the sales process to enhance efficiency and effectiveness. Identify bottlenecks, streamline workflows, and implement best practices. Collaborate with other departments, such as marketing and operations, to align sales efforts with overall business objectives. Market Research and Analysis: Stay informed about industry trends, market conditions, and competitor activities. Conduct market research and analysis to identify new target markets, customer segments, and product opportunities. Use this information to inform sales strategies and drive business growth. Sales Presentations and Negotiations: Prepare and deliver compelling sales presentations to potential clients. Lead negotiations and contract discussions to secure new business and maintain existing customer relationships. Ensure that contracts and agreements meet the company's requirements and align with legal and financial guidelines. Sales Performance Tracking: Implement systems and tools to track sales performance metrics, including revenue, conversion rates, customer acquisition costs, and customer lifetime value. Regularly analyze sales data, identify trends, and make data-driven recommendations for improvement. Qualifications and Skills: Bachelor's degree in business, marketing, or a related field (Master's degree preferred). Proven track record of success in sales management, with a minimum of [X] years of experience in a similar role. Strong leadership and team management skills, with the ability to inspire and motivate a sales team. Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders at all levels. Solid understanding of sales principles, techniques, and best practices.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Belgaum, Karnataka, India
On-site
An academic coordinator is responsible for overseeing and coordinating various academic activities and programs within an educational institution. Their role involves supporting and ensuring the smooth functioning of academic operations, facilitating communication between faculty, students, and administrators, and assisting in curriculum development and implementation. Here are some key responsibilities and tasks associated with the role of an academic coordinator: Curriculum Development : Collaborating with faculty members and subject matter experts to develop and review academic curricula. This includes identifying learning objectives, selecting appropriate instructional materials, and ensuring alignment with educational standards and regulations. Course Scheduling : Planning and organizing course schedules for each academic term or semester. This involves coordinating with faculty members, considering student enrollment and faculty availability, and ensuring a balanced and efficient timetable. Student Support and Advising : Providing guidance and support to students regarding course selection, academic requirements, and program progression. Academic coordinators may assist students in understanding degree requirements, resolving academic issues, and connecting them with appropriate resources and support services. Academic Policies and Procedures : Ensuring compliance with academic policies and procedures established by the educational institution. Academic coordinators communicate these policies to faculty and students, address questions or concerns, and maintain records of policy adherence. Program Evaluation and Assessment : Collaborating with faculty and administration to evaluate the effectiveness of academic programs. This involves collecting and analyzing data, conducting surveys or assessments, and making recommendations for program improvements based on feedback and evaluation results.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Assistant Manager - Pharmacy to join our dynamic team and embark on a rewarding career journey. Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Senior Associate to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Specialist - Emergency Medicine to join our dynamic team and embark on a rewarding career journey. Provide medical care to patients in emergency situations. Assess and diagnose patients conditions and develop treatment plans. Administer medications and perform procedures as needed. Collaborate with healthcare providers to ensure comprehensive patient care. Maintain accurate records of patient assessments and treatments. Follow protocols and guidelines for infection control and patient safety. Stay updated on the latest developments in emergency medicine.
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity Executive.Marketing.AsterHealth Academy Develop and execute marketing strategies to promote the organizations products and services. Manage social media platforms, digital marketing campaigns, and content creation. Analyze market trends and customer feedback to refine marketing strategies. Coordinate with sales and product teams to develop marketing materials. Prepare and present marketing performance reports to senior management. Ensure consistent brand messaging across all marketing channels.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Senior Executive.Revenue Cycle to join our dynamic team and embark on a rewarding career journey Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking. Conducting risk assessments to recommend aversion measures and cost savings. Following up with management to ensure remediations are implemented into the company's financial practices. Supervising junior auditing personnel and implementing their research work into the auditing process. Preparing and reviewing annual audit memorandums. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Senior Pharmacist - Pharmacy to join our dynamic team and embark on a rewarding career journey. Compounding and dispensing medications, as prescribed by physicians. Monitoring customers drug therapies, advising interventions, and informing customers of any potential side effects. Instructing customers on how and when to take prescribed medications. Conducting health and wellness screenings. Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels. Keeping accurate customer records. Ensuring a safe and clean working environment. Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacys inventory. Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice. Performing other administrative tasks when needed.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Associate Revenue Cycle Management to join our dynamic team and embark on a rewarding career journey Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes
Posted 2 weeks ago
0.0 - 4.0 years
0 - 4 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Pharmacist - Pharmacy to join our dynamic team and embark on a rewarding career journey. Dispensing Medications: Review prescriptions from healthcare providers to verify their accuracy and appropriateness. Dispense medications to patients, ensuring the correct dosage and instructions are provided. Patient Counseling: Offer counseling to patients on how to take their medications properly, including dosage instructions, potential side effects, and any precautions they should be aware of. Medication Review: Perform medication reviews to identify potential drug interactions, allergies, or other issues that could impact a patient's health or treatment plan. Medication Management: Collaborate with healthcare providers and patients to develop personalized medication management plans for chronic conditions or complex drug therapies. Drug Information: Stay updated with the latest drug information, including new medications, dosage forms, and potential drug interactions. Provide evidence-based information to other healthcare professionals and patients. Pharmacy Operations: Oversee pharmacy operations, ensuring the accurate and timely dispensing of medications, proper inventory management, and compliance with regulatory requirements. Compounding Medications: In some settings, pharmacists may be involved in preparing customized medications, especially in hospital or specialty pharmacy settings.
Posted 2 weeks ago
0.0 years
0 Lacs
Belgaum, Karnataka, India
On-site
Recruitment Support: Assisting in the recruitment process, such as posting job vacancies, screening resumes, and scheduling interviews Onboarding Assistance: Supporting the onboarding process for new employees, including preparing orientation materials and conducting orientation sessions Employee Records: Assisting in the maintenance of employee records, ensuring accuracy and confidentiality Training and Development: Participating in training sessions and assisting in organizing training programs for employees HR Policies and Procedures: Learning about HR policies, procedures, and best practices in areas such as employee relations and performance management Employee Engagement: Assisting in employee engagement initiatives, such as surveys, feedback sessions, and team-building activities Data Entry and Analysis: Helping with data entry and analysis related to HR metrics and workforce trends Assistance with HR Projects: Supporting HR projects, such as HR process improvements or HR policy reviews
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Belgaum, Karnataka, India
On-site
Aster Medcity is looking for Technician - Clinical Pharmacology to join our dynamic team and embark on a rewarding career journey. Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cleanings and adjustments. Recording supply inventory levels and restocking the supply storeroom accordingly. Troubleshooting problems with cardiological equipment and reporting any malfunctions to superiors. Staying up-to-date with cardiological developments by attending conferences and participating in research projects
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Belgaum
Remote
Role & responsibilities: Building high-performing & scalable quality product Participate in the requirement process through design & specification reviews Documenting design according to defined process guidelines specific to architecture concepts, practices and procedures Develop and ensure that code adheres to the design & coding standards Prepare test cases, test plan and status reports Plan and perform unit and performance tests Preparation of product manuals Skills: - Strong understanding of object-oriented programming. - Should be proficient in C/C++/Java/Python. - Knack for writing clean, readable, and easily maintainable code. - Familiar in JavaScript, C# .NET, HTML, CSS, MySQL and SQL Server added advantage. Preferred candidate profile - Must be a 2025 passed out of Engineering (CS,EC, IT) & MCA. - Should be a resident of Belgaum. Within 30kms radius around the city - Should be OK with the Service Agreement procedure. Apply through the link below: https://docs.google.com/forms/d/e/1FAIpQLSfki-uwrQ_6lB2HKO0ej-LBUrwT4TuPOmCbP2bAva6cr3JVaQ/viewform?usp=header
Posted 2 weeks ago
0 years
0 Lacs
Belgaum, Karnataka, India
On-site
Responsibilities: Conduct eye examinations to evaluate and diagnose vision problems. Perform various tests including refraction, retinoscopy, and visual field testing. Prescribe eyeglasses, contact lenses, and other visual aids if necessary. Detect and diagnose eye diseases such as glaucoma and cataracts. Provide pre and post-operative care to patients undergoing eye surgeries. Requirements: Bachelor's degree in Optometry or related field. Valid state license to practice as an Optometrist. Strong knowledge and experience in performing refraction and retinoscopy. Excellent communication and interpersonal skills. Ability to work effectively in a team environment.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
Belgaum
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 years of experience in retail mortgages and relationship management, with a strong background in the BFSI industry. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to achieve business targets. Collaborate with internal teams to provide comprehensive solutions to clients. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the community. Job Requirements Minimum 2 years of experience in retail mortgages or relationship management. Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage.
Posted 2 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Bengaluru, Belgaum, Bannerghatta
Work from Office
ROLE PURPOSE & OBJECTIVE This role drives the Banks operational efficiency by consistently driving teams productivity and achieving productivity benchmarks. Along with its team of BDE, AAM and AM, this role is responsible for sale of banks products. This role is also important to cultivate networks and partnerships toward existing Current account and Savings account customers and consistently work on Customers retention. Hence, the role incumbent executes action plans on how best to manage Customer Portfolios of existing accounts and to generate new customers. The role incumbent is highly oriented to Customer Service, takes ownership of all customer issues, proactively identifies possible issue and brings any open customer complaint to closure. This role is accountable to bring superior and efficient operationalization of processes on - Account opening, Fixed Deposits, etc. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE CASA Values as per the branch TD Targets as per the branch CASA Nos & Values as per branch targets TD Nos & Value -as per branch Cross Sell KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business and customer Cross sell of liability, investment and asset products to both existing and NTB customers. Generate referrals from internal base and ensure customer service issues are addressed. Generate and review reports and file them accordingly. Administer and ensure compliance to all sales practices in branch. Meet the business targets and identify sales opportunities. Generate leads for new business and customers. Prepare and analyze branch profitability. Hiring of sales resources and providing them with the requisite training and handholding them. Self-sourcing business basis opportunity and potential. Customer Ensure seamless on-boarding experience for customers. Ensuring best in class TAT and processing standards. Ensuring that any service complaints are resolved in a timely manner. Profiling customers and providing them with the right product. Competitor watch and give relevant suggestion and feedback to constantly improvise products in-tune with the market. Internal process Build a strong team. Working towards eliminating bottlenecks in the process and rejuvenating the customer journey with Ujjivan. Timely training of team members so as to ensure product knowledge, change in processes are communicated in a timely manner downwards. Innovation & Learning Enhance on-job self-learning. Ensure timely completion of training / learning programs assigned time to time for self and for the team. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduation/MBA Experience(Years and Core Experience Type) 5 to 6 years of experience with 2+ years of core retail banking experience. Certifications NA Functional Skills Timely customer service Process Orientation Multitasking ability Knowledge of liabilities & asset products Compliance orientation Behavioral Skills Product and process knowledge Able to motivate a team Communication and management skills Result oriented Competencies Planning and Organizing Customer Focus Managing Relationships Driving Execution Collaborating Coaching Business Acumen Influencing KEY INTERACTIONS INTERNAL EXTERNAL Business Team Product team Marketing Team
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Nipani, Belgaum
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 years of experience in retail mortgages and relationship management, with a strong background in these areas. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and analyze competitor activity to stay ahead in the market. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement sales plans to achieve targets and grow the business. Provide excellent customer service and support to resolve client queries and issues. Job Requirements Minimum 2 years of experience in retail mortgages and relationship management. Strong knowledge of financial products and services, including mortgages and loans. Excellent communication and interpersonal skills are required to build strong relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is preferred.
Posted 2 weeks ago
3.0 - 7.0 years
5 - 8 Lacs
Chengalpattu, Bengaluru, Belgaum
Work from Office
ROLE PURPOSE & OBJECTIVE Managing End to End sales life cycle of tapping prospects through marketing activities, understanding their requirement and rendering advice Negotiating commercials, timely disbursement of loan and providing other Bank Products. Implementing tactics to enhance market penetration through Bank branches, Connectors, customer referrals and marketing activities. To set up distribution through builder Empanelment (APF), Applicable to all loan officers with 12 Months of service SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Cost of hiring and placing new Relationship Officers at Branches Operational Cost of managing the Conveyance and Claims of Relationship Officers Cost of procurement marketing collaterals, sales aids Shall be expected to manage a portfolio of Rs.5 Cr. Progressively Managing a single product across the branches of operations Managing assets like marketing collaterals, Stationary, Dockets and Systems KEY DUTIES & RESPONSIBILITIES OF THE ROLE Candidate should be able to deliver budgeted business figures from the Cluster of control through placing adequate manpower across active branches. He/She is also responsible for building a quality portfolio without compromising on quantum of business Business/ Financials Aligning with bank Branches & Microbanking team for increasing Traffic for HL To set up distribution via connector enrollment and engagement through builder Empanelment (APF). Targets on number & value of files for Log-in, approval, disbursement of HL 65% of target of HL 15% from FD, 15% of S/A and 10% of standalone Insurance Collection of Bounced cases for no zero default track of all customers sourced. FTR on all files Customer (Both Internal & External) Attend and address customer queries and grievances within the defined TAT. Managing internal and external customer relationship to ensure customer satisfaction. Ensure customers are educated about all products/services offered by Ujjivan. Ensure lower customer attrition by providing different products as per customer requirement. Focus on lower TAT as per laid down standards. Internal Process FTR on all work/processes/ files Well spread file flow of log-in and disbursal over a month. Documentation and preparation of process manuals Innovation & Learning Work towards grooming self for next level of cluster manager with help of Cluster Manager & Area Manager. Completion of goal setting and appraisal on time MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate with 1 -2 Year experience in Ujjivan in Housing Loans Post Graduate with 6-12 months experience in Housing loans Experience(Years and Core Experience Type) 2 - 7 years in sales and documentation of loans of which at least 2 years in Housing Loans, home loans or loan against property in an NBFC/ Bank/HFC. Mixed experience of Sales & Credit is acceptable, but should be predominantly in sales Certifications Relevant certifications shall be an added advantage Functional Skills Ability to create teams and drive sales performance. Will be required to take complete ownership of Housing business at Cluster level. Ability to engage with customers, Plan & execute Marketing and Sales promotion Ability to speak and read regional language(s)- is desirable. Ability to communicate in English (Read-speak-write) is required. Has good verbal fluency and uses simple, clear and purposeful language. Adequate Computer knowledge Behavioral Skills Sound Product knowledge Should possess Training Skills Willingness to travel & relocation as per business requirements and career opportunities Managing customer relations Performance oriented Competencies Good Computer Knowledge Competent to handle MIS systems and Lending Software KEY INTERACTIONS INTERNAL EXTERNAL Product and Marketing Team Regional Operations, Credit Audit, Vigilance and FCU team Area Technical Manager Legal Vendors External marketing agencies Competitor Counterparts Locaion; Bengaluru,Belgaum,Chengalpattu,Chennai,Coimbatore,Dindigul,Gingee,Gokak,Hassan,Hosakote,Hyderabad,Kanchipuram,Kothamangalam,Magadi,Mettupalayam,Nagar,Rajahmundry,Rajapalayam,Ramanathapuram,Tambaram,Tenkasi,Tirunelveli,Tumkur,Vijayawada,Viluppuram
Posted 2 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Arcot, Bengaluru, Belgaum
Work from Office
ROLE PURPOSE & OBJECTIVE This role is primarily responsible for underwriting high ticket and open market loans in the field through thorough assessment and personal discussion with borrower and / or co-borrower and unsecured loans of the microfinance and rural business vertical The incumbent works on maintainingsuccess and growth of products by adhering to defined policy and process for loan approval and credit policies and processes are followed effectively by sourcing staffs and appraisers. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE IL Disbursement of Rs. 2-3 Cr in a month and manage IL portfolio of 12-15 Cr. Support IL business of 3-4 Branches KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Underwrite high ticket and open market loans in the field through thorough assessment and personal discussion with borrower and / or co-borrower. Underwrite both unsecured and secured loans of the microfinance and rural business vertical as below Individual loans Business, Home improvement, Higher Education loans KCC, agriculture and livestock loans Maintains success and growth of these products by adhering to defined policy and process for loan approval. Maintain credit policies and processes are followed effectively by sourcing staffs and appraisers. Conduct business place, office, residence and farm visits of the applicants based on the product and purpose of the loan. Conduct reference checks with customers /suppliers / vendors / dealers. Assess repayment capacity, character and cash flow of the applicant. Maintain collection of relevant and proper documents. Maintain adherence to internal and regulatory policies / compliances like KYC etc. Sanction the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan. Conduct sample TVR and PDs of the cases appraised by the sales team also shadow appraiser on a sample basis Escalate deviations for necessary approval as per the deviation matrix. Observe for triggers in documents and escalate documents with issues to FCU team. Decision on loan applications as per credit approval grid, deviation matrix and bureau matrix Responsible for portfolio quality of the loans underwritten for 12 MOB. Maintain daily productivity with respect to personal discussions, quality check of applications, sample visits and checks etc as per the set KRA. Imparting training to the microfinance team on the group lending, individual lending and other lending products credit policies, processes and systems, including regular trainings on changes / refreshers. Monitoring rejections from field, guide the branch staff to control the same and maintain higher number of Straight through applications from branches. Report/ Escalate critical issues at field for necessary action as per penalty matrix and maintain compliance of Audit issues. Conduct Loan Utilization Checks for the recent disbursement cases as per policy. Maintain to participate and drive the successful implementation of technology based projects at backend and field Plan and address issues across Poor, High Risk and Critical branches and maintain good risk management at the branches Maintains PAR and provision are maintained within the budget. Engage in collections for recovery, follow up for Incremental overdues and non-starters Sanction the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan. Decision on loan applications as per credit approval grid, deviation matrix and bureau matrix Responsible for portfolio quality of the loans underwritten for 12 months of booking. Imparting training to the microfinance team on the group lending, individual lending and other lending products credit policies, processes and systems, including regular trainings on changes / refreshers. Report / escalate critical issues at field for necessary action as per penalty matrix and maintain compliance of audit issues. Maintain to participate and drive the successful implementation of product and technology based projects at field Maintains PAR and Provision are maintained within the acceptable limit/budget. Maintains customer satisfaction by processing of loan applications within the TAT defined Maintain adherence to all regulatory norms with respect to KYC, documentation and sanctioning of loans Maintain up to date knowledge of all the product of the geography Quickly learn of new products and systems being introduced and implement in the field. Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives Undertake business sub sector or occupation study and survey of branch working areas. Customer Maintains customer satisfaction by processing of loan applications within the TAT defined Understand customers need & repayment capacity & make appropriate loan decisions and recommend right product and loan amount to right customer Maintain that credit responds to branch & customers queries and issues timely, thereby ensuring good service to customers through efficient processing of applications Undertake visits in other financial institutions for timely resolution of issues relating customer or staffs of other institution Engage with customer for any feedback on the products, policy and process Internal process Maintain adherence to all regulatory norms with respect to KYC & Documentation, Customer Selection and Sanctioning of loans Maintain completeness of post disbursement documents, follow up for if gaps any Review branch working areas, negative areas, no-go areas and negative customer list Maintain that the Issue/ deviations / policy/ process violation are escalated appropriately to the concerned department and supervisors for implementation of penalty matrix. Attend audit closure meetings to understand identified issues & take necessary corrective measures. Maintain and update activity trackers Personal discussions, Quality check of files shadow visits, sample checks, trainings, LUCs, escalations, deviations, branch errors Learning & Performance Maintain up to date knowledge of all the products and the geography Upgrade self and branch team about changes happening in the market New products being introduced and new systems being adopted to be learnt quickly and to be adopted. Keep updated with SLBC / DLC meetings & annual reports for information on investment on different types of crops for KCC / Agri limits. Keep abreast with ongoing farming operations in the field & market. Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives Undertake business sub sector study and underwrite cases at field Maintain necessary feedback is given to supervisors on regular basis about the credit policies, processes and systems for effective and efficient underwriting Improve the probing skills to identify any issues in the field and report critical findings / observations for necessary action. Ensuring visits in branches of other clusters to maintain understanding and learning through experience. Location: Arcot,Bengaluru,Belgaum,Bodinayakanur,Chennai,Cherthala,Chikkaballapura,Chikodi,Chitradurga,Coimbatore,Coonoor,Cumbum,Dharmapuri,Dindigul,Erode,Gobichettipalayam,Gudalur,Hosakote,Kannur,Koppal,Magadi,Mannargudi,Mayiladuthurai,Mysuru,Nagercoil,Namakkal,Nelamangala,Ottappalam,Puttur,Ramanujnagar,Rajanagaram,Rasipuram,Salem,Sankarankoil,Sathyamangalam,Sira,Thanjavur,Thiruvaiyaru,Thiruvarur,Thrissur,Tiptur,Tiruppur,Tumkur,Udumalaipettai,Virudhachalam
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Ballari, Bengaluru, Belgaum
Work from Office
ROLE PURPOSE & OBJECTIVE The incumbent will be primarily responsible to - Acquire new customers for liabilities from open market Assist the CRS - unsecured loans for conversion of existing borrowing customers for liabilities Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers Train/assist customers to use ATM and BCs; drive usage of alternate channels SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Target assigned as per the branch CASA Book as per the branch TD Book as per the branch Segment wise book (NR, Senior Citizen, HNI etc) as per the branch Number target for all the respective products. CA SA TD KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels: Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects, meet select prospects and manage the relationship thereafter Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insights/product related feedback with the Sales Manager - Liabilities Customers Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Reduce customer dormancy and customer attrition by continuous engagement / interaction Resolves the customer queries on various accounts, FD / RD, remittances & third party product Internal Processes Guide the customer to fill the Account Opening Form; ensure receipt and verification of KYC documents; obtain customer signatures on all mandatory documents Strictly adhere & maintain compliance to KYC norms Drive the usage of alternate channels such as ATMs, BCs and assist customers to use ATMs for dispensing cash Learning & Performance Maintain up to date knowledge of the liabilities products and services as well as a working knowledge of other products offered in the branch Resolve queries raised by CRS-unsecured loans w.r.t liability products and support them in selling liabilities Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate, preferably in commerce and related streams Experience 1 year experience, preferably in sales Certifications AMFI / IRDA Certified Functional Skills Basic knowledge on retail banking products Documentation skills Process compliance focus Communication skills: fluent in the local language Behavioral Skills Courteous customer service skills Time Management Selling skills Telephonic cold calling skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Planning & Organizing Driving Execution Managing Relationships Customer Focus KEY INTERACTIONS INTERNAL EXTERNAL Branch Team Unsecured Loans (CRM, CRS); Secured Loans (Loan Officers); Operations team Regional Product & Marketing team State HR BC Agents Location: Bengaluru,Belgaum,Ballari,Bhadravati,Bijapur,Challakere,Chikkaballapura,Chintamani,Chitradurga,Davangere,Dharwad,Gadag,Kalburagi,Hassan,Haveri,Hospet,Hosakote,Jamkhandi,Kothamangalam,Maddur,Magadi,Malkajgiri,Mangaluru,Mapusa,Medchal,Mysuru,Nagar,Nelamangala,Puttur,Thrissur,Ramanujnagar,Rajanagaram,Shimoga,Sira,Tiptur,Tiruchirapalli,Tumkur,Udupi,Vasco Da Gama
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru, Belgaum, Bannerghatta
Work from Office
ROLEPURPOSE & OBJECTIVE Thisrole is responsible for acquiring new current account customersfrom the open market and enhance the relationship with existingcustomers (managing existing CA portfolio as assigned) bycross-selling products and services as per the profile & needof the customers. Thisrole drives thecurrent account business for the respective branch and ensure theCA targets for the branch is met. Theincumbent provides service to both existing as well as to NTBcurrent account customers. Thisrole also handles cross selling of QR & POS and is accountablefor adherence to compliance and regulatory norms. NON-FINANCIALSIZE CAbook size of the branch CATarget for the branch Generatequality sales leads Handlingof both internal and external queries KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Meetthe set targets on current account in terms of open marketacquisition & existing customer conversion Focuson building the current account book for the bank Understandneed and acquire customers who meet the criteria for liabilityproducts through either of the below channels: Leadsgenerated by branch staff and personal leads Referralsgenerated from existing customers Alternatechannels Maintainthe database of the prospects, meet select prospects and managethe relationship thereafter AccompanyMSE staffs on the field for actively driving conversion ofexisting borrowing customers into liabilities customers Crosssell other products of Ujjivan such as QR, POS, Payment Gateway,OD & TPP and pass on quality leads to respective MSE loanofficers. Sharecustomer insights/product related feedback with the BranchManager Customers Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services Reducecustomer dormancy and customer attrition by continuous engagement/ interaction Resolvesthe customer queries. Internal Processes Guidethe customer to fill the Account Opening Form;ensure receipt and verification of KYC documents; obtain customersignatures on all mandatory documents Strictlyadhere & maintain compliance to KYC norms Drivethe cross sell of other products such as QR, POS & TPP Learning & Performance Maintainup to date knowledge of the CA liability products and services aswell as a working knowledge of other products offered in thebranch Ensureadherence to training man-days/ mandatory training programs forself Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines Educational Qualifications Graduate,preferably in commerce and related streams Experience(Yearsand Core Experience Type) Minimum3+ yearsof experience in retail branch banking (preferable in CA sales) FunctionalSkills Basicknowledge on retail banking products especially current account Documentationskills Processcompliance focus Communicationskills: fluent in the local language BehavioralSkills Courteouscustomer service skills TimeManagement Sellingskills Telephoniccold calling skills Willingness totravel & relocation as per business requirements and careeropportunities Competencies Planningand Organizing CustomerFocus ManagingRelationships DrivingExecution Collaborating Coaching BusinessAcumen Influencing Location - Bengaluru,Bannerghatta,Belgaum,Chennai,Coimbatore,Davangere,Dharwad,Ernakulam,Erode,Hyderabad,Kollam,Kothamangalam,Madhwapur,Madurai,Malkajgiri,Medchal,Mysuru,Nagar,Rajahmundry,Ramanathapuram,Rangareddy,Salem,Tambaram,Thiruvananthapuram,Tiruvannamalai,Thrissur,Tiruchirapalli,Tumkur,Vijayawada
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Alleppey, Cherthala, Belgaum
Work from Office
ROLEPURPOSE & OBJECTIVE Thisrole is responsible to follow-up with Default customer forRecovery of over-due amount as per the Allocation Forany unresolved cases, the incumbent needs to decide on the mostvalue added mode of follow-up; adopt different strategies for thecollection at different point of time; work on having thecustomers being treated well during the Overdue Follow up;Motivate the customers to make On Time Repayment; Trace out theabsconded default customers and initiate recovery process KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Followup with the customers to collect the repayment from the customer Convincethe customers to make the repayment, take PTPs and followup Updatethe status of the repayment to branch staff Updatethe details of the interaction with the customer in the Software Issuethe Receipt to the customer and deposit the amount with theCashier Communicatethe customers about the consequences of non-payment Traceout of absconded default customers and initiate recovery process Initiatethe Legal process in case of Non-Repayment based on the Documentavailable with the organization Managecollection process and legal guidelines; Initiate the process ofreporting full details about non-payment customers for actionplan and maintain the Monthly Collection Target is met Ensurethat the Monthly individual collection target is met Customer Interactwith the customers politely, Convince the customer to make therepayment Maintainfair collection practices while dealing with customers Oneshould contact people other than the customers only to locate theborrower Communicatethe Consequences thoroughly to the customers about theNon-payment Issuethe notices to the customers at different stages with details offurther course of action Understandthe customers situation and adopt various strategies forcollection Customersshould be treated with respect and no false, deceptive, or misleading claims should be made for thepurpose of collecting repayments. This includes misrepresentinghis/ her identity or falsifying facts about debt status orconsequences of non-repayment or claiming any monetary ornon-monetary awards post tracing of the customer. Internal process Ensure that collection process and legal guidelines to be adhered Recommendfor legal actions for non-recoverable cases above Rs 10,000 O/scases and follow up with the Legal Cell for the closure of thecases Complete administrative work related to collection such as updatingdelinquent account history, updating change of customers'information, providing and maintaining MIS report, reviewing ofcollection feedback on Daily, Weekly & Monthly basis, etc Review the Cases with Manager before taking further course of action Report any fraud identified in the field to Vigilance Interactwith different teams at appropriate verticals and if requiredengage them for collections. Recommendation of doubtful overdue cases for writing off in co-ordination withthe team. Learning & Performance Ensure that you are up to date on all relevant circulars and allproducts/services offered in the Branches. Ensure adherence to training man-days/ mandatory training programs forself Ensure goal-setting, mid-year review and annual appraisal process withinspecified timelines for self. Ensure coordination between different teams, to build a collaborativespirit and shared sense of purpose. Qualifications 12thPass/ Graduate in a related field Experience 2 years of experience for 12th Pass candidate and/or 1year of experience for a graduate in relevant areas ofcollections, risk controls FunctionalSkills Fluent in Communication in the local language Understanding of the documents of the Secured Loans Knowledge of various strategies that can be adopted for recovery of securedloan Legal etc. Has to have tenacity in meeting targets. Take responsibility of effectiveness and timely completion of work. Planning,o rganizing and time management skill. Should have the ability toprioritize. BehavioralSkills Good Convincing skills which can be adopted during the collection. Strong communication skills with the ability to communicate directlywith field staff & customers. Local language skills will be preferred Location - Alleppey,Belgaum,Cherthala,Chintamani,Coimbatore,Cuddalore,Dharmapuri,Erode,Gobichettipalayam,Gundlupet,Hebbal,Hukeri,Mysuru,Pandavapura,Panruti,Puducherry,Salem,Tiruvannamalai
Posted 2 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
Hubli, Belgaum
Work from Office
We are looking for a highly motivated and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to provide comprehensive solutions to clients. Conduct regular portfolio reviews and provide exceptional customer service. Achieve monthly and quarterly sales targets consistently. Stay updated on market trends and competitor activity to stay ahead in the market. Job Requirements Strong understanding of emerging enterprise banking products and services. Excellent communication and interpersonal skills for building strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Proficiency in using technology and software applications to manage client data and sales performance. Ability to work collaboratively as part of a team to achieve common goals.
Posted 2 weeks ago
12.0 - 16.0 years
37 - 40 Lacs
Belgaum, Karnataka, South
Work from Office
We are looking for a skilled professional with 12 years of experience to fill the role of Area Risk Manager in Equitas Small Finance Bank, located in the BFSI industry. Roles and Responsibility Manage and oversee risk management activities across designated areas. Develop and implement effective risk management strategies to minimize potential risks. Conduct regular risk assessments and provide recommendations for improvement. Collaborate with cross-functional teams to identify and mitigate potential risks. Monitor and report on risk performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Job Requirements Strong understanding of risk management principles and practices. Proven experience in managing and mitigating risks. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience working in a similar role within the BFSI industry.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Gadag, Belgaum
Work from Office
We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank, with 3 years of experience in the BFSI industry. The ideal candidate will have a strong background in retail mortgages and sales. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to meet or exceed monthly targets. Collaborate with internal teams to resolve customer complaints and issues. Provide excellent customer service and support to ensure long-term relationships. Analyze market trends and competitor activity to stay ahead in the market. Job Requirements Minimum 3 years of experience in retail mortgages or sales, preferably in the BFSI industry. Strong knowledge of financial products and services, including retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with inclusive banking products and services is an added advantage.
Posted 2 weeks ago
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