The Accounts Payable Executive will be responsible for day-to-day recording and accounting of the procure-to-pay process, including treasury operations for the company. You will be responsible for validating the vendor and invoice inputs, calculating the payment amounts, as well as identifying ways to improve the quality, consistency, and efficiency of the procure-to-pay process. To do this effectively you will need to liaise with other teams and coherently solve all stakeholders queries. Key Responsibilities Manage and execute vendor onboarding with documentation, maintaining vendor master, accounting vendor invoices, TDS deductions and payment to vendors as per the payment terms. Post day-to-day invoices, month-end journals like reclass journals, monthly, quarterly, and annual accrual journals. Prepare and support month end reporting, including provisions calculation, schedules, and analysis of all payments by vendor and employees. Collaborate with cross functional teams for smooth day-to-day operations. Verify employee expense claims as per the Company policy, accounting, and prepare list of payment to the employees for review. Booking of intercompany invoices to parent/affiliates companies Manage and comply with local, state, and federal government reporting requirements and tax filings. Prepare weekly and monthly bank reconciliation statement and documentation. Provide support to internal, statutory and tax audits related queries. Develop and document business processes and accounting policies to maintain and strengthen internal controls. Knowledge and Skills Required: Commerce Graduate or post-graduate with 2-3 years of exper ience in Accounting and Accounts Payable function, ideally with experience in medium to large sized organizations Good in accounting ERPs preferably NetSuite, Microsoft Office intermediate to advanced expertise in Microsoft excel Meticulous attention to detail and accuracy in data handling Ability to meet and establish deadlines Flexibility and the ability to thrive in a fast-paced environment Strong analytical, time-management, inter-personal and communication skills, and an effective team player Strong collaborative skills and ability to work in a dynamic environment. Knowledge and experience in Accounts Payable and Travel and Expense management function for both India and USA region is preferable. Competencies Business Acumen Communication Consultation Ethical Practice Global & Cultural Awareness Working across boundaries Customer Orientation
We are looking for an experienced and detail-oriented professional to join our Finance team in the Record to Report (R2R) function. The role involves managing accounting and reporting activities, fixed assets, and month-end close processes, while ensuring compliance with accounting standards and internal controls. Key Responsibilities: Perform end-to-end R2R activities, including posting journals, accruals, and prepaid expense entries. Manage the Fixed Asset Register (FAR), including capitalization, depreciation, and disposals. Prepare and review balance sheet (BS) and profit & loss (P&L) reconciliations, ensuring timely resolution of discrepancies. Handle R2R activities which are month-end close processes, ensuring deadlines are met with accuracy. Maintain accurate accounting records and ensure compliance with applicable accounting principles (GAAP/IFRS). Identify process improvement opportunities within the R2R function. Work independently to manage tasks and deliverables with minimal supervision. Required Skills & Qualifications: Bachelor s degree in Accounting/Finance or semi-qualified CA. 2 5 years of experience in R2R processes, preferably in a corporate environment. Strong knowledge of accounting principles, bookkeeping, and R2R processes. Hands-on experience with ERP systems (NetSuite preferred; SAP/Oracle or other ERP acceptable). Good understanding of Fixed Asset management and month-end close activities. Expertise in Microsoft Excel (advanced formulas, pivot tables, lookups, etc.). Strong verbal and written communication skills. Ability to handle responsibilities independently and meet deadlines.
Job Title: R2R Accountant / Record to Report Executive Location: Bangalore Department: Finance & Accounting Reports To: Finance Manager Job Summary We are looking for an experienced and detail-oriented professional to join our Finance team in the Record to Report (R2R) function The role involves managing accounting and reporting activities, fixed assets, and month-end close processes, while ensuring compliance with accounting standards and internal controls, Key Responsibilities Perform end-to-end R2R activities, including posting journals, accruals, and prepaid expense entries, Manage the Fixed Asset Register (FAR), including capitalization, depreciation, and disposals, Prepare and review balance sheet (BS) and profit & loss (P&L) reconciliations, ensuring timely resolution of discrepancies, Handle R2R activities which are month-end close processes, ensuring deadlines are met with accuracy, Maintain accurate accounting records and ensure compliance with applicable accounting principles (GAAP/IFRS), Identify process improvement opportunities within the R2R function, Work independently to manage tasks and deliverables with minimal supervision, Required Skills & Qualifications Bachelors degree in Accounting/Finance or semi-qualified CA, 25 years of experience in R2R processes, preferably in a corporate environment, Strong knowledge of accounting principles, bookkeeping, and R2R processes, Hands-on experience with ERP systems (NetSuite preferred; SAP/Oracle or other ERP acceptable), Good understanding of Fixed Asset management and month-end close activities, Expertise in Microsoft Excel (advanced formulas, pivot tables, lookups, etc), Strong verbal and written communication skills, Ability to handle responsibilities independently and meet deadlines,
Job Description Accounts Payable Executive The Accounts Payable Executive will be responsible for day-to-day recording and accounting of the procure-to-pay process, including treasury operations for the company You will be responsible for validating the vendor and invoice inputs, calculating the payment amounts, as well as identifying ways to improve the quality, consistency, and efficiency of the procure-to-pay process To do this effectively you will need to liaise with other teams and coherently solve all stakeholdersqueries, Key Responsibilities Manage and execute vendor onboarding with documentation, maintaining vendor master, accounting vendor invoices, TDS deductions and payment to vendors as per the payment terms, Post day-to-day invoices, month-end journals like reclass journals, monthly, quarterly, and annual accrual journals, Prepare and support month end reporting, including provisions calculation, schedules, and analysis of all payments by vendor and employees, Collaborate with cross functional teams for smooth day-to-day operations, Verify employee expense claims as per the Company policy, accounting, and prepare list of payment to the employees for review, Booking of intercompany invoices to parent/affiliates companies Manage and comply with local, state, and federal government reporting requirements and tax filings, Prepare weekly and monthly bank reconciliation statement and documentation, Provide support to internal, statutory and tax audits related queries, Develop and document business processes and accounting policies to maintain and strengthen internal controls, Knowledge And Skills Required Commerce Graduate or post-graduate with 2-3 years of experience in Accounting and Accounts Payable function, ideally with experience in medium to large sized organizations Good in accounting ERPs preferably NetSuite, Microsoft Office intermediate to advanced expertise in Microsoft excel Meticulous attention to detail and accuracy in data handling Ability to meet and establish deadlines Flexibility and the ability to thrive in a fast-paced environment Strong analytical, time-management, inter-personal and communication skills, and an effective team player Strong collaborative skills and ability to work in a dynamic environment, Knowledge and experience in Accounts Payable and Travel and Expense management function for both India and USA region is preferable, Competencies Business Acumen Communication Consultation Ethical Practice Global & Cultural Awareness Working across boundaries Customer Orientation
The ideal candidate will have a strong background in Five9 administration, IVR design, call routing, integrations, and reporting . This role involves working closely with business and technical teams to ensure seamless contact center operations and enhance customer experience. Key Responsibilities: Administer and manage the Five9 Contact Center platform, including user provisioning, campaign management, and system configurations. Design, implement, and optimize IVR workflows, call routing strategies, and queues based on business requirements. Configure and maintain ACD (Automatic Call Distribution), skills-based routing, and dialer campaigns . Develop and manage call flows, scripts, and agent desktop configurations within Five9. Perform regular system audits, troubleshooting, and issue resolution. Create and analyze reports, dashboards, and KPIs for performance monitoring and improvements. Support CRM integrations (Salesforce, Zendesk, etc.) with Five9 where applicable. Manage permissions, security policies, and compliance settings for Five9 users. Collaborate with internal teams and client stakeholders for requirements gathering, upgrades, and new feature deployments . Provide documentation, training, and best practices to end-users and technical staff. Required Skills & Qualifications: 3+ years of hands-on experience as a Five9 Administrator or Engineer . Strong knowledge of Five9 platform configuration, IVR scripting, and campaign management . Experience with Omnichannel setup (Voice, Chat, Email, SMS) in Five9. Familiarity with Five9 APIs and integrations with CRM and ticketing systems (Salesforce preferred). Knowledge of contact center KPIs, reporting tools, and analytics . Strong troubleshooting and problem-solving skills. Excellent communication and documentation skills. Ability to work independently in a remote setup and manage multiple tasks effectively. Preferred Qualifications: Five9 Certified Administrator or relevant certification. Experience in Genesys, NICE, Avaya, or other contact center platforms . Basic knowledge of VoIP, SIP, and networking concepts . Exposure to AI-powered contact center solutions and automation is a plus. Work Schedule: Remote (must be able to work US time zones ). Compensation: Competitive (based on experience and skills).
Omnichannel Routing Concepts: A solid understanding of omnichannel routing principles and how to apply them in a contact center environment This includes knowledge of how to route interactions from various channels, such as work item, email to the appropriate agents or queues Familiarity with different omnichannel routing strategies and their impact on customer experience is crucial This also encompasses understanding the integration points between different channels and the Genesys platform Workflow Design & Optimization: Expertise in designing and optimizing contact center workflows to streamline processes, improve efficiency, and enhance the customer experience This includes analyzing existing workflows, identifying areas for improvement, and implementing changes to optimize agent productivity and customer satisfaction Understanding how workflows interact with routing strategies and other contact center systems is essential This also includes the ability to document workflows clearly and concisely Understanding of Digital Channels (Email, Work Item): A strong grasp of the specific requirements and considerations for routing and handling interactions through digital channels like email and work items This includes understanding how to prioritize and categorize digital interactions, as well as how to integrate them into the overall contact center workflow Knowledge of best practices for handling digital interactions to ensure timely and effective responses is crucial This also includes understanding the reporting and analytics capabilities related to digital channels Problem-Solving (Routing Issues): Demonstrated ability to quickly and effectively identify, troubleshoot, and resolve routing-related issues within the Genesys PureEngage platform This includes analyzing logs, tracing call flows, and using debugging tools to pinpoint the root cause of problems The ability to think critically and develop creative solutions to complex routing challenges is essential This also includes the ability to communicate technical issues clearly to both technical and non-technical audiences Analytical Skills (Routing Performance): Strong analytical skills to evaluate routing performance, identify trends, and make data-driven recommendations for optimization This includes using reporting tools within PureEngage to analyze key metrics such as work item volume, wait times, and agent utilization The ability to interpret data and translate it into actionable insights is crucial This also includes the ability to present findings and recommendations to stakeholders in a clear and concise manner Understanding of Contact Center Operations & Metrics (SLAs, AHT, etc ): A comprehensive understanding of contact center operations and key performance indicators (KPIs), such as service level agreements (SLAs), average handle time (AHT), and abandonment rates This includes knowing how these metrics are calculated and how they impact overall contact center performance The ability to use these metrics to identify areas for improvement and track the effectiveness of implemented changes is essential This also includes understanding the relationship between routing strategies and contact center metrics ","