Job Title: Field Service Engineer (HP & Lenovo Products)

Job Title: Field Service Engineer (HP & Lenovo Products)

Location: Noida / Gurgaon (Based on territory assigned)

Company: Codesaint Technologies Pvt. Ltd.

Job Type: Full-Time, -Month Renewable Contract

Min. Salary: ₹12,000/month + ₹4,000/month Conveyance

We are seeking a motivated and technically proficient Field Service Engineer to join our support team for HP and Lenovo hardware products. The candidate will be responsible for providing onsite technical support to customers, handling warranty and non-warranty service calls, and ensuring timely and professional resolution of hardware issues.

Responsibilities

• Provide onsite technical support for HP and Lenovo desktops, laptops, AIOs, printers, and accessories.
• Diagnose and resolve hardware issues within SLA timelines (hr/Next-Day response).
• Handle warranty, extended warranty, and OOW (out-of-warranty) service cases.
• Install, replace, and return defective components following HP/Lenovo part return policies.
• Maintain accurate records via CRM/mobile tools, update service call status in real-time.
• Follow all compliance, grooming, documentation, and escalation protocols as outlined by TVS-E.
• Ensure first-time fix rate, quality service, and positive customer feedback (SNPS).
• Maintain proper handling and storage of service parts.
• Return all used/spare parts as per HP/Lenovo RMA timelines and processes.
• Attend mandatory trainings and certification sessions organized by TVS-E/HP/ Lenovo.

Requirements

• Strong knowledge of hardware troubleshooting for PCs, laptops, AIOs, printers.
• Ability to read service manuals and follow OEM repair procedures.
• Good communication and customer service skills.
• Familiarity with mobile CRM apps and digital documentation tools.
• Must own a -wheeler with a valid driving license for field visits.
• Must be physically fit and able to carry small tools and spares.
• Self-motivated, disciplined, and organized.

Qualifications

• Diploma/Bachelor’s Degree in Computer Science, IT, or related field.
• Minimum year of experience in hardware support (if Degree holder).
• Minimum years of experience in hardware support (if Diploma holder).
• MCP/CompTIA A+/Lenovo/HP certifications preferred.
• Must have completed or be willing to complete HP/Lenovo certification trainings via TVS-E.

Benefits

• Competitive fixed salary + conveyance allowance.
• Regular training on latest HP and Lenovo technologies.
• Opportunity to work with national-level service projects.
• Certification and growth opportunities for long-term engagement.
• Professional work culture aligned with international OEMs (HP, Lenovo).

Codesaint Technologies Pvt. Ltd.

Company Overview

Codesaint Technologies Pvt. Ltd. is a technology-first, innovation-driven company established in with a vision to solve real-world business challenges using AI, automation, cloud, and secure IT infrastructure. Headquartered in Greater Noida, India, with offices across Delhi-NCR, Codesaint serves clients across + industries, delivering customized digital transformation projects that create lasting business impact.

Mission & Vision

Vision: To become a trusted technology partner for enterprises by delivering scalable,

ethical, and intelligent solutions that power sustainable growth.

Mission: To architect digital ecosystems that combine AI, cloud, and custom software for

solving business pain points with efficiency, agility, and transparency.

Core Values

• Innovation with Purpose
• Integrity & Accountability
• Performance through
• Excellence Client
• Partnership
• People-First Thinking

Services

AI & Data Solutions IoT & Automation

* AI Development & ML Modeling * Smart Home & Office Solutions

* NLP-based Chatbots * Industrial IoT Integration

* Data Analytics & Reporting * Process Automation

* Big Data Architecture

Software Development IT Services

* Web & Mobile App Development * Field & Remote Tech Support

* ERP, CRM & SaaS Applications * Hosting & Server Management

* API Integration & Workflow Automation * Domain Setup, Email & DNS

Cloud & Infrastructure Cybersecurity

* Cloud Migration (AWS/Azure) * Security Testing & Audit

* DevOps (CI/CD, Docker, Kubernetes) * Endpoint Protection

* Data Center & Network Infrastructure * Regulatory Compliance (ISO/PCI)

* Backup & Threat Recovery

Digital Marketing Consulting & Training

* SEO, PPC & Performance Campaigns * IT Consulting for Enterprises & Startups

* Social Media & Video Marketing * Software Licensing Support

* Content Strategy & Analytics * Technical Training & Internships

Our Offices

Location Type Address

Corporate Office , 14th Floor, Gaur City Mall, Greater Noida West, UP – 301318

Registered Office K-/B, Street No. , Mahipalpur Extension, South West Delhi – 110037

Sales Office B-, Mansarovar Building, , Nehru Place, New Delhi – 110019

Get in Touch

Phone: +91-11-43791919

WhatsApp: +91-9599101029

Email: contact@codesaint.in, support@codesaint.in, careers@codesaint.in

Website: www.codesaint.in

LinkedIn: https://www.linkedin.com/company/codesainttech/

Apply: https://careers.codesaint.in/

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current location?

Work Location: In person

Expected Start Date: 21/07/2025