IT SUPPORT & Admin Executive

• We are seeking a motivated and detail-oriented IT & Admin Executive to support our organization's IT infrastructure and administrative functions.
• The ideal candidate will have 2 to 5 years of experience managing IT systems and providing administrative support to ensure smooth operations.

Key Responsibilities:

IT Responsibilities:

• Manage and maintain the company\2019s IT infrastructure, including hardware, software, and network systems.
• Provide technical support to employees for hardware, software, and network issues.
• Monitor system performance and troubleshoot IT-related problems promptly.
• Coordinate with external vendors for IT procurement, maintenance, and repairs.
• Ensure data security and perform regular backups.
• Assist in the implementation of IT policies and procedures.

Administrative Responsibilities:

• Oversee day-to-day office administrative tasks such as office supplies management, facility maintenance, and vendor coordination.
• Manage travel arrangements, meeting schedules, and official documentation.
• Support HR in employee onboarding and maintaining personnel records.
• Handle communication and correspondence, including emails and phone calls.
• Assist in organizing company events and meetings.
• Ensure compliance with company policies and regulatory requirements.
• Provide first-level technical support to end users (hardware, software, network, email, etc.)
• Assist in installation, configuration, and maintenance of desktops, laptops, printers, and other IT peripherals
• Monitor and respond to support tickets and service requests
• Support basic network troubleshooting (LAN, Wi-Fi, internet issues)
• Help maintain IT documentation, inventory, and asset tracking
• Assist with data backup processes and antivirus updates
• Learn and support Windows OS, MS Office, and basic IT security protocols
• Basic knowledge of computer hardware and networking
• Familiarity with Windows OS and Microsoft Office tools
• Good communication and problem-solving skills
• Eagerness to learn and grow in the IT field

Skills & Qualifications:

• Bachelor\2019s degree in Information Technology, Computer Science, Business Administration, or a related field preferred.
• 2 to 5 years of relevant experience in IT support and office administration.
• Strong knowledge of computer systems, networks, and IT security practices.
• Proficiency in MS Office Suite and common office software.
• Excellent organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Ability to work independently and handle confidential information.
• Problem-solving mindset with attention to detail.

Job Type:

Week Off:

• Shift Timing: 12:00 PM- 09:00 PM