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Job Description

Job Title: IT Infra Manager / Associate Manager

Job Type:  Full-time

Experience:  6-10 years

Location:  Hyderabad


Key Responsibilities

1. Infrastructure Strategy & Planning

Develop and execute the infrastructure roadmap aligned with business needs. 

Design and implement secure, scalable, and resilient IT infrastructure solutions. 

Plan technology upgrades, modernization initiatives, and cloud strategies. 

2. System Management

Manage Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and storage technologies (SAN/NAS). 

Ensure reliable performance, proactive monitoring, and rapid issue resolution. 

3. Infrastructure Management

Implement cloud governance, cost optimization, backups, and security controls. 

Support hybrid architecture and migration projects. 

4. Security & Compliance

Implement cybersecurity best practices and infrastructure hardening. 

Coordinate patching, vulnerability management, and endpoint protection. 

Ensure compliance with relevant standards (ISO 27001, SOC 2, GDPR, PCIDSS, etc.). 

5. IT Operations & Service Delivery

Own infrastructure-related incident, problem, and change management. 

Maintain high service availability and meet SLAs. 

Oversee backup/restore, disaster recovery (DR), and business continuity plans. 

6. Team Leadershi

Lead and mentor systems engineers, network engineers, and infrastructure support staff. 

Allocate tasks, set performance goals, and facilitate technical training. 

Foster a culture of accountability, collaboration, and continuous improvement. 

7. Vendor & Budget Management

Manage vendor relationships, procurement, contracts, and negotiations. 

Monitor infrastructure expenditures and prepare annual budgets. 

Evaluate new technologies and make data-driven recommendations. 

Required Qualifications 


Education & Experience

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. 

6–10+ years of experience in IT infrastructure or system/network administration. 

3+ years of experience in a leadership or management role. 


Technical Skills

Strong understanding of networking (TCP/IP, VLANs, firewalls, routing). 

Expertise in server administration (Windows/Linux). 

Experience with virtualization (VMware/Hyper-V), cloud platforms (Azure/AWS), and storage systems. 

Knowledge of security tools, identity management (AD/Azure AD), and monitoring systems. 

Familiarity with ITIL processes and service management frameworks. 


Soft Skills

Excellent leadership, communication, and stakeholder management skills. 

Strong analytical and problem-solving capabilities. 

Ability to manage multiple projects and priorities in a fast-paced environment. 


Preferred Qualifications (Nice-to-Have)

Certifications such as ITIL, CCNA/CCNP, MCSE, VMware VCP, Azure/AWS Certifications, Security+, or CISSP. 

Experience with automation tools (PowerShell, Ansible, Terraform). 

Background in DevOps, cloud-native technologies, or large-scale infrastructure environments. 


Key Performance Indicators (KPIs)

System uptime & SLA adherence. 

Successful completion of infrastructure projects. 

Cybersecurity and compliance improvements. 

Efficiency in cloud and infrastructure cost management. 

Team performance and customer satisfaction. 


Budget - Up to 15Lpa based on the skill set

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