IT Head

Overall objective:

The India IT Head will be responsible for establishing and driving the IT strategy, infrastructure, and systems within Sudarshan s Global Capability Center in Pune. This role will ensure robust IT operations, cybersecurity, governance, and technology enablement to support the GCC s objectives

Key responsibilities:

Define and execute GCC IT strategy

: Develop and implement the IT roadmap for the GCC, ensuring alignment with global technology standards and local business needs

Oversee IT infrastructure and operations

: Ensure reliable, secure, and scalable IT systems (network, servers, workplace technology, collaboration tools) to support GCC employees

Drive cybersecurity and compliance

: Implement and maintain robust cybersecurity measures, risk management, and compliance with both Indian regulatory requirements and global policies

Enable digital workplace

: Provide employees with modern, efficient, and secure technology solutions to enhance productivity and collaboration

Lead IT governance

: Establish IT policies, processes, and controls that align with global IT frameworks while addressing local requirements

Partner with leadership

: Act as a trusted advisor to GCC leadership on technology matters, providing insights and recommendations to enable business objectives

Vendor and partner management

: Oversee relationships with IT service providers, hardware/software vendors, and technology partners to ensure cost-effective and high-quality delivery

Support change and innovation

: Enable adoption of new tools and technologies within the GCC, driving efficiency and user satisfaction

Reports to:

GCC Head |

Location

: Pune, India

Role requirements:

12+ years of IT experience

, including 5+ years in IT leadership roles, preferably in GCCs or multinational organizations Proven expertise in

IT infrastructure and operation

Hands-on experience with

digital workplace tools

and enterprise applications Strong

leadership

and

people management skills

, with experience building

high-performing IT teams

Strong knowledge of

IT governance frameworks

, compliance requirements, and risk management Skilled in vendor and stakeholder management with strong

influencing capabilities

Excellent communication, problem-solving, and

decision making abilities

Bachelor s degree in Information Technology, Computer Science, or a related field;

MBA or advanced degree

highly desirable