IT Administrator / Senior System Administrator

6 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

About the Role:

TIF Technologies is seeking a dedicated and proactive IT Administrator / Senior System Administrator to manage and support all internal IT infrastructure, user support, and system administration tasks across multiple office sites. The ideal candidate will ensure smooth IT operations, resolve user issues efficiently, manage security protocols, and oversee hardware, software, and network systems.


Key Responsibilities:

  • Manage Active Directory (AD) & Azure AD : User ID creation/deletion, OU creation, MFA, conditional policies, group policies, password reset/unlock.
  • Handle and manage Cisco network switches and Internet Access Points (APs)
  • Configure and maintain Windows Servers , create corporate images, and handle OS installations.
  • Install, configure, and troubleshoot LAN/WAN networks , routers , switches , and Wi-Fi Access Points .
  • Provide laptop and desktop support including hardware upgrades, Windows installation, and driver issues.
  • Assign roles and software licenses based on user requests.
  • Troubleshoot and configure VPNs , data cards , and remote access tools (TeamViewer, AnyDesk, etc.).
  • Manage and monitor firewalls (e.g., SonicWall, Fortinet), antivirus systems (Symantec, Kaspersky, etc.), and encryption tools (BitLocker, WinMagic).
  • Handle shared drives, folder permissions, printer/scanner configuration, and related troubleshooting.
  • Manage IT asset inventory , procurement coordination, vendor communication, and allocation to end users.
  • Provide technical support for Microsoft Office, SAP, SQL, Tally, e-Audit, and other enterprise applications.
  • Set up and support video conferencing , training room systems, and mobile device email configurations.
  • Take regular user data backups and ensure secure storage.
  • Handle VIP and escalation-level support with a professional and prompt approach.


NAS Management Responsibilities (100–200 TB Environment):

  • Manage and maintain NAS infrastructure (Synology, QNAP, NetApp, or similar) with storage capacity of 100–200 TB.
  • Perform storage provisioning , volume/disk group creation, and configuration of RAID levels as per redundancy and performance needs.
  • Monitor disk health, IOPS, storage usage , and performance through dashboards and alerting systems.
  • Ensure data availability, redundancy, and backup policies are correctly implemented and monitored.
  • Set up and manage user access controls , permissions , and shared folders on NAS systems.
  • Schedule and validate automated backups to external drives, cloud, or DR locations.
  • Perform NAS firmware upgrades , patch management, and performance optimization.
  • Handle data migration , synchronization, and replication between different storage nodes or offsite locations.
  • Implement snapshot, versioning, and recovery features to support disaster recovery.
  • Work closely with the IT security team to ensure encryption, secure protocols (SMB, NFS, FTP over SSL) , and access audit logs are maintained.
  • Coordinate with vendors for NAS support, hardware replacements, or expansion planning.
  • Plan for scalability and storage expansion , ensuring uptime and minimal business disruption.


Requirements:

  • 3–6 years of experience in system administration or IT support.
  • Strong knowledge of Windows OS , Active Directory , Azure AD , and basic server management.
  • Practical experience in network setup , firewall configuration, and system security.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Ability to multi-task and work under pressure.
  • Strong sense of ownership and timely issue resolution.
  • Bachelor’s degree in Computer Science, IT, or related field preferred. Certifications (MCSA, CCNA, etc.) are a plus.


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