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6.0 years
8 Lacs
india
Remote
Qualifications Must Have · 6 years or more experience in Network & Security · Bachelor’s degree or higher in Computer Science, IT, or a related field · CCNP, JNCIA, or equivalent professional Networking level certification in networking · One or more certifications in Network Firewalls, like Palo Alto, Check Point, Fortinet, Cisco, etc. · Experience using any ITSM or service ticketing platform as an end user in the operations team. · Experience working in a support role or operations center · Experience working directly or indirectly with US customers or organizations Good to have: · Desktop or systems certification. · Experience working in a data center or a Network Operations Center · Familiarity with Linux and Windows servers is preferred. · Cloud networking knowledge, like AWS, Azure, Google Cloud, etc. Technical Skills · Good understanding of TCP/IP, LAN, WAN, MAN technologies. · Experience in configuration, migration, and troubleshooting of Routing & Switching devices and technologies – VLANs, 802.1q VTP, Spanning-Tree, EIGRP, OSPF, BGP, etc. · Direct experience in configuration, migration, and troubleshooting of Firewall technologies like Palo Alto, Fortinet, Check Point, Cisco ASA, SonicWall, etc. · Knowledge and experience with Threat features like Web proxy, IDS/IPS, Anti-Virus, Anti-Bot, Anti-Malware, etc. · Experience working with VPN technologies – Site-to-Site, Remote IPSEC and SSL VPN – Global Protect, Check Point, Cisco AnyConnect, etc. · Experience with endpoint protection tools like Carbon Black, Check Point, McAfee, Symantec, etc. · Experience and understanding of common applications like Active Directory, DHCP, DNS, SNMP, SMTP, MS-SQL, SSH, Telnet, FTP, Radius, etc. · Understanding of VOIP technologies like SIP, UCS, etc. · Experience with one or more cloud technologies like AWS, Azure, and GCP. · Experience working with documentation software like Visio, Lucid chart, Excel, Word, PowerPoint, etc. · Experience configuring and maintaining network monitoring tools like SolarWinds, Manage Engine, etc. General Skills · Good communication skills – ability to explain complex technical problems to a wide range of audiences. · Proficient and concise writing abilities – the capacity to create and convey network diagrams, service reports, and analyses of root causes. · Proficiency in managing concurrent tasks and addressing several client inquiries simultaneously. · Experience using professional tools like Word, Excel, PowerPoint, SharePoint, etc. Job Duties · Prioritize and triage phone, email, and monitoring system incidents. · Provide phone and email technical support to various clients. · Work in a flexible 24x7 shift supporting US off-hours and weekends (India daytime) · Document all work performed in a highly detailed and accurate manner in the incident ticketing systems. · Escalate relevant incidents to Tier III, Engineering, or Management based on complexity or time constraints. · Assist and /or consult with Tier III or management to achieve company-defined SLAs. · Adheres to all special instructions and documented processes. · Develop and maintain excellent customer relationships. · Diagnose, repair, and update network security devices like Switches, Routers, Firewalls, Load Balancers, IDS/IPS, Endpoint Security, Mobile Security, Cloud security, etc. · Troubleshoot and resolve network issues such as connectivity. · Document relevant issues for the population in the knowledge base · Produce network diagrams and other documentation. · Regularly update network hardware and software systems to vendor-recommended versions · Work on a shift-based schedule – coordinate with the onsite team daily. · Contribute to team process updates, workflow enhancement, and documentation. · Handle on-call responsibility on a rotation basis during weekends and non-business hours · Adhere to all client and Cira compliance practices and policies. · Assist Tier-I teams with service and skill development. Job Type: Full-time Pay: From ₹800,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Experience: 12months: 6 years (Preferred) Work Location: In person
Posted 11 hours ago
0.0 - 6.0 years
0 Lacs
madhapur, hyderabad, telangana
Remote
Qualifications Must Have · 6 years or more experience in Network & Security · Bachelor’s degree or higher in Computer Science, IT, or a related field · CCNP, JNCIA, or equivalent professional Networking level certification in networking · One or more certifications in Network Firewalls, like Palo Alto, Check Point, Fortinet, Cisco, etc. · Experience using any ITSM or service ticketing platform as an end user in the operations team. · Experience working in a support role or operations center · Experience working directly or indirectly with US customers or organizations Good to have: · Desktop or systems certification. · Experience working in a data center or a Network Operations Center · Familiarity with Linux and Windows servers is preferred. · Cloud networking knowledge, like AWS, Azure, Google Cloud, etc. Technical Skills · Good understanding of TCP/IP, LAN, WAN, MAN technologies. · Experience in configuration, migration, and troubleshooting of Routing & Switching devices and technologies – VLANs, 802.1q VTP, Spanning-Tree, EIGRP, OSPF, BGP, etc. · Direct experience in configuration, migration, and troubleshooting of Firewall technologies like Palo Alto, Fortinet, Check Point, Cisco ASA, SonicWall, etc. · Knowledge and experience with Threat features like Web proxy, IDS/IPS, Anti-Virus, Anti-Bot, Anti-Malware, etc. · Experience working with VPN technologies – Site-to-Site, Remote IPSEC and SSL VPN – Global Protect, Check Point, Cisco AnyConnect, etc. · Experience with endpoint protection tools like Carbon Black, Check Point, McAfee, Symantec, etc. · Experience and understanding of common applications like Active Directory, DHCP, DNS, SNMP, SMTP, MS-SQL, SSH, Telnet, FTP, Radius, etc. · Understanding of VOIP technologies like SIP, UCS, etc. · Experience with one or more cloud technologies like AWS, Azure, and GCP. · Experience working with documentation software like Visio, Lucid chart, Excel, Word, PowerPoint, etc. · Experience configuring and maintaining network monitoring tools like SolarWinds, Manage Engine, etc. General Skills · Good communication skills – ability to explain complex technical problems to a wide range of audiences. · Proficient and concise writing abilities – the capacity to create and convey network diagrams, service reports, and analyses of root causes. · Proficiency in managing concurrent tasks and addressing several client inquiries simultaneously. · Experience using professional tools like Word, Excel, PowerPoint, SharePoint, etc. Job Duties · Prioritize and triage phone, email, and monitoring system incidents. · Provide phone and email technical support to various clients. · Work in a flexible 24x7 shift supporting US off-hours and weekends (India daytime) · Document all work performed in a highly detailed and accurate manner in the incident ticketing systems. · Escalate relevant incidents to Tier III, Engineering, or Management based on complexity or time constraints. · Assist and /or consult with Tier III or management to achieve company-defined SLAs. · Adheres to all special instructions and documented processes. · Develop and maintain excellent customer relationships. · Diagnose, repair, and update network security devices like Switches, Routers, Firewalls, Load Balancers, IDS/IPS, Endpoint Security, Mobile Security, Cloud security, etc. · Troubleshoot and resolve network issues such as connectivity. · Document relevant issues for the population in the knowledge base · Produce network diagrams and other documentation. · Regularly update network hardware and software systems to vendor-recommended versions · Work on a shift-based schedule – coordinate with the onsite team daily. · Contribute to team process updates, workflow enhancement, and documentation. · Handle on-call responsibility on a rotation basis during weekends and non-business hours · Adhere to all client and Cira compliance practices and policies. · Assist Tier-I teams with service and skill development. Job Type: Full-time Pay: From ₹800,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Experience: 12months: 6 years (Preferred) Work Location: In person
Posted 14 hours ago
0 years
0 Lacs
jaipur, rajasthan, india
Remote
PURPOSE OF THE POSITION We are looking an IMMEDIATE JOINER for Senior IT Administrator role to manage and secure our Windows, macOS, and Linux environments, ensure compliance with ISO 27001, and optimize AWS cloud infrastructure. You will play a key role in IT security, network management, Linux/Windows system administration, employee onboarding/offboarding, and cloud service optimization. ORGANISATIONAL CONTEXT CIMET currently provides end-to-end comparison and switching of Energy, Telco, Credit Cards, Personal loans, and residential solar plans through its online platform in a B2B and B2C environment. It presently caters to various Brands/Providers and has several Partners. This portfolio will further expand over the next 18 months across financial services (loans and insurance products). The online comparison market is extremely crowded in Australia, with most comparators providing a light-touch directory solution. CIMET saw this as an opportunity and developed a fully integrated online comparison and signup platform in 2017. Today, CIMET has around 220 resources across Australia, India, and the Philippines, and has grown to a topline of $25 million in FY2025. We have plans to list CIMET by 2030 and grow the company to a $1 bn enterprise. KEY ACCOUNTABILITIES: 1. IT Security & ISO 27001 Compliance • Draft and implement IT policies for ISO 27001 certification. • Manage endpoint security: o Windows Defender for Endpoint (MDR) o CrowdStrike Falcon (EDR/XDR) o BitLocker/FileVault encryption • Conduct security audits, risk assessments, and vulnerability scans. • Implement IAM, SSO, MFA, Zero Trust Security policies. • Harden Linux/Windows servers against cyber threats. 2. Windows, macOS & Linux System Administration • Administer Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS, DHCP, Hyper-V. • Manage macOS devices using Apple Business Manager and MDM (Jamf, Intune, or Kandji). • Linux Administration: o Patch management & security hardening o User management, ACLs, Sticky Bit o LVM (Logical Volume Management) & SWAP management o NFS & Samba for file sharing o HAProxy for load balancing o Bind service (DNS configuration) 3. Cloud & Infrastructure Management • Administer AWS Cloud Infrastructure: o EC2, S3, IAM, VPC, CloudWatch, Auto Scaling, Route 53 o Linux-based web and application servers • Manage firewalls & VPN solutions (Fortinet, SonicWall, Palo Alto, Sophos). • Optimize network performance, storage, and load balancing. 4. Employee Onboarding & Offboarding • Automate user provisioning/deprovisioning with PowerShell, AWS Lambda, or Bash scripting. • Manage user accounts, email access, and security permissions. • Maintain IT asset inventory & system access controls. 5. IT Support & Troubleshooting • Provide L1/L2 support for Windows, macOS, and Linux issues. • Troubleshoot network, hardware, and software problems. • Maintain remote access solutions (VPN, RDP, Citrix) YOUR SKILLS AND EXPERIENCE • Bachelor’s degree in Computer Science, IT, or a related field. • Certifications (preferred but not mandatory): o ISO 27001 Lead Implementer / Lead Auditor o Linux Foundation Certified System Administrator (LFCS) / RHCSA o AWS Certified SysOps Administrator o Microsoft Certified: Azure Administrator Associate / M365 Administrator o Jamf Certified Tech / Apple Certified Support Professional o CrowdStrike Falcon Administrator Certification o Cisco CCNA / Fortinet NSE / Palo Alto PCNSA • Strong expertise in Windows, macOS, Linux, Office 365, AWS, and security tools. WHY JOIN US? • Work on cutting-edge cloud & cybersecurity technologies. • Be part of a fast-growing SaaS company leading ISO 27001 compliance. • Competitive salary and career growth opportunities in Linux, AWS, and security.
Posted 18 hours ago
8.0 - 10.0 years
17 - 20 Lacs
bengaluru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward? Companies have more choices than ever before between on-premises, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, Datacentres and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage
Posted 1 day ago
8.0 - 10.0 years
17 - 20 Lacs
bengaluru
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward? Companies have more choices than ever before between on-premises, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, Datacentres and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage
Posted 1 day ago
30.0 years
0 Lacs
coimbatore, tamil nadu, india
On-site
Company Description eCAPS Computers (I) Pvt Ltd, with over 30 years of experience, specializes in Data Networking and Cybersecurity within the IT domain. With ten branches across India, eCAPS ensures a robust dealer network to effectively reach every corner of the country. eCAPS is a leading distributor for Kaspersky's enterprise-class products and a Platinum Partner for Sonicwall. The company also owns the popular networking brand "NETFOX," providing a comprehensive range of copper and fiber networking products, including cybersecurity solutions for SOHO and SME customers. eCAPS is headquartered in Coimbatore, Tamilnadu, with a team of over 200 employees. About Your Job Role: This is a full-time, on-site role for a Technical Support Engineer located in Coimbatore. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, analyzing and resolving problems, and ensuring customer satisfaction. The engineer will also assist customers with inquiries and provide exceptional customer service to maintain a positive experience. Job Description Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Maintaining, Configuring and monitoring virus protection software and email applications Conferring with network users about solving existing system problems Designing, configuring and testing networking software, computer software and operating system software. Gives support to partners and customers handling Networking projects Ticket based field work Job Specification Experience – Freshers - 1 year of Experience Experience in Handling Switching, Routing, Firewall, Anti-virus and surveillance. Freshers with CCNA, MCSE or other certifications in Cybersecurity products can also apply. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Network security experience Dependable and Flexible when necessary Two – Wheeler Must Educational Qualification - Diploma, Any Degree with specialization in networking and computer science
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
mumbai metropolitan region
On-site
Role:L3 Support Engineer & Network Support Engineer Experience-8-12years Notice period-Immediate to 30Days Location -Mumbai Email on ************* Roles and Responsibilites:- We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team. The ideal candidate will be responsible for providing the high-level support for complex hardware, software, and network issues while playing a critical role in infrastructure management, security enforcement, and project implementation. L3 IT Support Handle escalations from L1 and L2 teams related to systems and networks. Provide advanced troubleshooting and root cause analysis for OS, application, and hardware-related issues. Maintain and support enterprise tools such as Active Directory, Microsoft Exchange, Office 365, SCCM, and endpoint protection systems. Manage IT asset inventory, software licensing, patch management, and vulnerability remediation. Implement and maintain backup, disaster recovery, and high availability systems. Document all resolutions, procedures, and configurations in the knowledge base. Network Support Configure, monitor, and maintain routers, switches, firewalls, access points, and VPNs. Troubleshoot LAN/WAN connectivity, DNS/DHCP issues, and network performance problems. Monitor and ensure uptime, availability, and performance of network infrastructure. Support and manage firewalls (Cisco ASA/Fortinet/SonicWall/Palo Alto), VPN, VLANs, and IPsec tunnels. Implement network security protocols and support audit/compliance processes. Collaborate with vendors for network upgrades, maintenance, and incident resolution. Desired Skillsets 8–12 years of hands-on experience in IT infrastructure support and network operations. Strong knowledge of Windows Server, Active Directory, Group Policy, and DNS/DHCP. Experience with cloud services (Azure, AWS, or GCP), virtualization (VMware/Hyper-V). Solid understanding of networking concepts: TCP/IP, BGP, OSPF, NAT, VLANs, etc. Hands-on experience with enterprise-grade routers/switches/firewalls. Microsoft Certified: Azure Administrator Associate / MCSA / MCSE Cisco Certified Network Professional (CCNP) / CCNA We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team.
Posted 1 day ago
8.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is looking for a skilled Quality Assurance leader to play a pivotal part in ensuring the delivery of high-quality, reliable, and efficient IT solutions. The Quality Assurance Leader is responsible for overseeing and implementing quality assurance strategies and processes for manual and automated testing for BAU and multiple transformation initiatives. This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require focus ensure completeness of testing of functional and on functional requirements. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry. You will have the flexibility to manage your days in support of our commitment to work/life balance. You will join a culture that has received multiple top “Places to Work” awards. We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions. We understand that embracing our differences is what unites us as a team and strengthens our foundation. Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work. Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts. What Work You Will be Responsible For: Provide remote support of end users' desktops, servers, and networking infrastructures. Helpdesk support of MS Office 365 applications and Azure Interact with end users to troubleshoot general IT issues and security applications. Assist senior engineers on new or existing projects and deployments. Manage client networks, Backups, Firewalls, and Security Project planning and development Documentation of systems and projects System monitoring of client networks and managed services. Software deployments, patches, updates, and reporting Able to work on different schedules throughout the day, including weekends. Basic Qualifications: An Excellent attitude, looking to GROW and work as a team player. 8-10 years of work experience with helpdesk and technical project background Experience with Microsoft Windows Desktop and Server Editions Experience with user creation/management in Active Directory, Entra/AzureAD General knowledge and experience with firewalls, routers, wireless networks, and security Familiar with productivity applications and networking under Microsoft Windows and Mac OS Experience with configuration, installation, and support of desktops Experience with Microsoft Office 365 and Azure Virtualization Experience working with Office 365 Business tenants. A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +) WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS Capable of adapting and learning new technologies quickly The ability to communicate technical ideas in simple terms. A clean-cut appearance for virtual meetings ConnectWise Experience a PLUS Certifications One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500) We strongly believe in a supportive work environment where all our colleagues can succeed. EisnerAmper India is proud to be an Equal Opportunity merit-based employer. We do not discriminate on the basis of caste & religion, disabilities, gender, sexual orientation, age or marital status About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 400 partners across the world. We combine responsiveness with a long- range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. About EisnerAmper India: EisnerAmper (India) Consultants Pvt. Ltd. (“EA India”) is a subsidiary of Eisner Advisory Group LLC (“EA Group”), which practices in an alternative practice structure with EisnerAmper LLP. EA India employees provide advisory services to clients of EA Group and audit services to clients of Eisner Amper LLP and comply with the professional standards applicable to each of EA India, EA Group and EisnerAmper LLP. EA India employees also provide operational services to EA Group and EisnerAmper LLP. The policies and procedures of EA India, including obligations of confidentiality and non-disclosure, apply to all services provided by EA India employees. All applicants are applying to positions for employment with EA India, and not EA Group or EisnerAmper LLP. EA India opened its first office in Mumbai in 2007. Over the years, our India footprint has expanded to include offices in Bangalore and Hyderabad. We are a culturally diverse pool of over 500 professionals supporting our global clientele from a range of startups to Fortune 500 entities. Should you need any accommodations to complete this application please email: indiata@eisneramper.com Preferred Location: Mumbai
Posted 3 days ago
5.0 - 9.0 years
8 - 12 Lacs
noida
Work from Office
Broad Function As a Senior System Administrator at FCI-CCM, you will be responsible for ensuring the smooth operation, maintenance, and security of our IT systems, infrastructure, and network. You will collaborate with cross functional teams to address technical issues, implement solutions, and optimize our IT environment for maximum efficiency and performance. Roles and Responsibilities: Windows System Administration : Installation, configuration, and maintenance of Windows Servers, including 2012 and 2019 editions. Regular maintenance of all installed systems and infrastructure. Installation, configuration, testing, and maintenance of operating systems and other system management tools. Continuous monitoring and performance testing of Windows Server OS for potential bottlenecks, with the ability to identify and implement solutions and fixes. Linux Skills: Proficiency in managing Linux servers within virtualized environments. Experience with Linux desktops in Domain environments. Familiarity with Linux scripting languages. Installation, configuration, and maintenance of services such as Bind, Apache, MySQL, nginx, FTP, etc. Ability to build and monitor services on production Linux servers. Firewall Management: Administration and troubleshooting of SonicWALL Firewalls. Evaluation, implementation, and monitoring of incoming network change requests. Expertise in IP-based rule-defined access, NAT, and VPN configuration. Configuration of load balancing and high availability. Continuous firewall log monitoring and proactive incident handling. Cisco Switching & Wireless Infrastructure: Administration and troubleshooting of Cisco L3 switches, including VLAN, STP, trunking, inter-VLAN routing, and QoS. Management of Cisco Managed Access Points and Wireless Controllers. Configuration and monitoring of Managed Switches for LAN/WAN optimization. Configuration of SSIDs, wireless security (WPA2/WPA3, 802.1x), and guest Wi-Fi networks. Monitoring and analyzing switch/AP performance, bandwidth utilization, and traffic flows. Implementation of network segmentation and security best practices. General Responsibilities: Collaborate with cross-functional teams to ensure IT infrastructure meets business needs. Perform routine system and infrastructure audits for security and performance enhancements. Troubleshoot and resolve complex system and network issues promptly. Maintain up-to-date documentation of system configurations and procedures. Stay current with industry trends and emerging technologies to provide recommendations for system improvements Requirements Key skills & Desired Experience required for the role: Knowledge of ticketing tools like fresh service, zoho will be an added advantage. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 5 years of experience in IT system administration, infrastructure, and network maintenance. Strong expertise in Windows and Linux system administration. Proficiency in managing network firewalls, particularly SonicWALL. Hands-on experience with AWS cloud infrastructure. Excellent problem-solving and troubleshooting skills. Strong communication and teamwork skills. Relevant certifications (e.g., MCSE, AWS Certified SysOps Administrator) are a plus Benefits The company offers a range of employee benefits including: Cashless medical insurance for employees, spouse, and children Accidental insurance coverage Life insurance coverage Company-paid lunch Company-paid transportation Access to online learning platforms such as Udemy and LinkedIn Learning Retirement benefits including Provident Fund (PF) and Gratuity Sodexo benefits for income tax savings Paternity & Maternity Leave Benefit National Pension Saving
Posted 4 days ago
3.0 years
3 - 3 Lacs
india
On-site
Presenting to customer about latest trends and how they can secure their data, network, application, Endpoint, Cloud infrastructure. Collaborating with OEM for business opportunities. Technical session with customer and in-house team on cyber security. Writing responses to client RFPs. Defining and delivering Proof of Concepts. KEYSKILLS: Required Technical and Professional Expertise. Experience and track record of success in a sales, technical sales, or delivery. Experience demonstrating, delivering Proof of Concepts and high-level technical solution design and architectures in an IT Technology area, ideally cyber security. Excellent communication and interpersonal skills . Cyber security experience in solutions and methodologies which may include Cyber security solutions , mainly , Sophos , Fortinet , SonicWALL , Palo alto , TrendMicro , Trellis , F5 etc. will be preferred Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Experience: total work: 3 years (Required) Cybersecurity sales: 3 years (Required) IT Sales: 4 years (Required) Work Location: In person
Posted 5 days ago
5.0 years
0 - 0 Lacs
nehru place, delhi, delhi
On-site
Hiring: Presales & Network Security Consultant (Full-Time) Location: Nehru Place, New Delhi Experience: 5+ years We are looking for a skilled Presales & Network Security Consultant with strong expertise in enterprise-grade security solutions and multiple firewall technologies . The ideal candidate should be able to design, demonstrate, and implement robust network security architectures for enterprise clients. Key Responsibilities: Lead pre-sales and post-sales activities for enterprise customers. Design & implement solutions involving firewalls, endpoint, and cloud security. Conduct PoCs, product demos, and training sessions. Collaborate with sales/customers to propose tailored security architectures. Prepare solution documentation, BoM, and technical diagrams. Respond to RFPs/RFIs and support the sales cycle. Stay updated with trends in cybersecurity and network solutions. Required Skills: Strong knowledge of firewalls: Fortinet, Palo Alto, Sophos, SonicWall, Cisco Proficient in routing, switching, wireless, endpoint & cloud security Excellent communication & presentation skills Preferred certifications: CCNA, CCNA Security, Sophos, Palo Alto, Cisco, CCNSP, CCIE Security To Apply / More Info: Send your CV to hr03@bizaccenknnect.com Contact: 9319956206 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Work Location: In person
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
mumbai metropolitan region
On-site
Role:L3 Support Engineer & Network Support Engineer Experience-8-12years Notice period-Immediate to 30Days Location -Mumbai Email on ************* Roles and Responsibilites:- We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team. The ideal candidate will be responsible for providing the high-level support for complex hardware, software, and network issues while playing a critical role in infrastructure management, security enforcement, and project implementation. L3 IT Support Handle escalations from L1 and L2 teams related to systems and networks. Provide advanced troubleshooting and root cause analysis for OS, application, and hardware-related issues. Maintain and support enterprise tools such as Active Directory, Microsoft Exchange, Office 365, SCCM, and endpoint protection systems. Manage IT asset inventory, software licensing, patch management, and vulnerability remediation. Implement and maintain backup, disaster recovery, and high availability systems. Document all resolutions, procedures, and configurations in the knowledge base. Network Support Configure, monitor, and maintain routers, switches, firewalls, access points, and VPNs. Troubleshoot LAN/WAN connectivity, DNS/DHCP issues, and network performance problems. Monitor and ensure uptime, availability, and performance of network infrastructure. Support and manage firewalls (Cisco ASA/Fortinet/SonicWall/Palo Alto), VPN, VLANs, and IPsec tunnels. Implement network security protocols and support audit/compliance processes. Collaborate with vendors for network upgrades, maintenance, and incident resolution. Desired Skillsets 8–12 years of hands-on experience in IT infrastructure support and network operations. Strong knowledge of Windows Server, Active Directory, Group Policy, and DNS/DHCP. Experience with cloud services (Azure, AWS, or GCP), virtualization (VMware/Hyper-V). Solid understanding of networking concepts: TCP/IP, BGP, OSPF, NAT, VLANs, etc. Hands-on experience with enterprise-grade routers/switches/firewalls. Microsoft Certified: Azure Administrator Associate / MCSA / MCSE Cisco Certified Network Professional (CCNP) / CCNA We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team.
Posted 5 days ago
5.0 - 8.0 years
3 - 7 Lacs
noida
Work from Office
Broad Function: As a Senior System Administrator at FCI-CCM, you will be responsible for ensuring the smooth operation, maintenance, and security of our IT systems, infrastructure, and network. You will collaborate with cross functional teams to address technical issues, implement solutions, and optimize our IT environment for maximum efficiency and performance. Roles and Responsibilities: Windows System Administration : Installation, configuration, and maintenance of Windows Servers, including 2012 and 2019 editions. Regular maintenance of all installed systems and infrastructure. Installation, configuration, testing, and maintenance of operating systems and other system management tools. Continuous monitoring and performance testing of Windows Server OS for potential bottlenecks, with the ability to identify and implement solutions and fixes. Linux Skills: Proficiency in managing Linux servers within virtualized environments. Experience with Linux desktops in Domain environments. Familiarity with Linux scripting languages. Installation, configuration, and maintenance of services such as Bind, Apache, MySQL, nginx, FTP, etc. Ability to build and monitor services on production Linux servers. Firewall Management: Administration and troubleshooting of SonicWALL Firewalls. Evaluation, implementation, and monitoring of incoming network change requests. Expertise in IP-based rule-defined access, NAT, and VPN configuration. Configuration of load balancing and high availability. Continuous firewall log monitoring and proactive incident handling. Cisco Switching & Wireless Infrastructure: Administration and troubleshooting of Cisco L3 switches, including VLAN, STP, trunking, inter-VLAN routing, and QoS. Management of Cisco Managed Access Points and Wireless Controllers. Configuration and monitoring of Managed Switches for LAN/WAN optimization. Configuration of SSIDs, wireless security (WPA2/WPA3, 802.1x), and guest Wi-Fi networks. Monitoring and analyzing switch/AP performance, bandwidth utilization, and traffic flows. Implementation of network segmentation and security best practices. General Responsibilities: Collaborate with cross-functional teams to ensure IT infrastructure meets business needs. Perform routine system and infrastructure audits for security and performance enhancements. Troubleshoot and resolve complex system and network issues promptly. Maintain up-to-date documentation of system configurations and procedures. Stay current with industry trends and emerging technologies to provide recommendations for system improvements Requirements Key skills & Desired Experience required for the role: Knowledge of ticketing tools like fresh service, zoho will be an added advantage. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 5 years of experience in IT system administration, infrastructure, and network maintenance. Strong expertise in Windows and Linux system administration. Proficiency in managing network firewalls, particularly SonicWALL. Hands-on experience with AWS cloud infrastructure. Excellent problem-solving and troubleshooting skills. Strong communication and teamwork skills. Relevant certifications (e.g., MCSE, AWS Certified SysOps Administrator) are a plus Benefits The company offers a range of employee benefits including: Cashless medical insurance for employees, spouse, and children Accidental insurance coverage Life insurance coverage Company-paid lunch Company-paid transportation Access to online learning platforms such as Udemy and LinkedIn Learning Retirement benefits including Provident Fund (PF) and Gratuity Sodexo benefits for income tax savings Paternity & Maternity Leave Benefit National Pension Saving
Posted 6 days ago
5.0 years
0 Lacs
hyderabad, telangana, india
On-site
Sikich is seeking a Network Support Engineer to join our dynamic team. The ideal candidate will have a deep understanding of network infrastructure, including Azure Networking services, and extensive experience in managing and troubleshooting network issues. As a Network Support Engineer, you will play a crucial role in maintaining and optimizing our clients' network environments, resolving complex network issues, and providing advanced customer service. You will leverage your extensive technical knowledge and experience to ensure the efficiency and reliability of our clients' network operations. About the firm Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients’ businesses. Primary Job Responsibilities Provide expert-level technical support for clients, addressing complex network issues, including network configurations, performance optimization, and troubleshooting connectivity problems. Collaborate with team members to resolve advanced network-related issues. Take ownership of escalated network issues from lower-level analysts and provide in-depth analysis and resolution, applying your advanced technical expertise to efficiently resolve complex network problems. Create and maintain detailed records of client interactions, network issues, and resolutions in our ticketing system. Identify and create detailed knowledge base articles and run books to provide guidance to lower-level analysts. Ensure that all documentation is comprehensive and accurate, serving as a valuable resource for future reference. Identify potential network issues and recommend improvements to clients' network environments. Implement proactive solutions to enhance network performance and security, minimizing the risk of downtime and data loss. Utilize advanced network troubleshooting skills to detect potential issues and propose enhancements for clients' network systems. Implement proactive solutions aimed at optimizing network performance and fortifying security. Lead and participate in network projects, including network upgrades, configurations, and performance enhancements. Collaborate with project teams to ensure successful project delivery and minimal disruption to clients' operations. Demonstrate a deep understanding of root cause analysis and implement effective solutions to complex technical network challenges. Act as a resource for the team in tackling intricate network problems. Keep clients informed about the status of their network issues, provide timely updates, and ensure a high level of customer satisfaction. Maintain a proactive and customer-centric approach in all interactions. Adhere to company policies, procedures, and service level agreements (SLAs) in delivering network support. Ensure all actions and communications align with our company's standards of professionalism and quality. Participate in after-hours on-call rotation. Requirements 5+ years of experience providing end user and infrastructure technical support. A degree in IT or related fields, or equivalent experience. Advanced certifications (e.g., Microsoft Certified Solutions Expert, Cisco Certified Network Professional) are a plus. Proficiency in managing and troubleshooting network systems with experience in Fortinet, Aruba, Cisco, and SonicWall technologies. Knowledgeable in advanced network concepts, server operating systems, virtualization technologies, and cloud platforms. Demonstrates in-depth hardware troubleshooting skills. Strong customer service and communication skills, with the ability to explain complex technical concepts to non-technical users. Demonstrate patience and empathy when dealing with clients. Ability to lead and mentor junior team members, providing technical guidance and support. Relevant IT certifications demonstrating advanced technical expertise, problem-solving skills, and leadership capabilities. Stay up-to-date with the latest industry trends and technologies, and contribute insights to the team. Be flexible and adaptive in a dynamic IT environment. Benefits of being a part of the team Family Health Insurance including parents Life & Accident Insurance Maternity/paternity leave Performance-based incentives Referral Bonus program Exam Fee Reimbursement Policy Indian festival holidays 5 days working week Doctor's Consultation
Posted 6 days ago
8.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Position Summary This role focuses on Technology Expert , specifically geared towards someone experienced in VPN, Networking (Switching, Firewall Management, VPN, Sonicwall, Pfsense), VMware Experience, Azure (Azure AD and infrastructure management). It’s good to have Citrix infra. knowledge. Education and Qualification Required Bachelor’s degree in project management, Business, IT, Engineering, or related field 8+ years of IT infrastructure experience, with at least 3–5 years in Level 3 / senior engineer role . Familiarity with ITIL concepts (especially Incident Management). Strong hands-on experience with VMware vSphere suite (6.x/7.x/8.x), including HA/DRS, vMotion, SRM, vSAN. Good to have experience with Citrix Virtual Apps & Desktops , Citrix Cloud, and ADC (NetScaler). In-depth knowledge of networking concepts (TCP/IP, VLANs, VPN, firewalls & switching). Advanced administration of Azure Cloud services and Azure Active Directory . Experience with hybrid identity management (Azure AD Connect, ADFS, SSO, MFA, Conditional Access). Strong troubleshooting and performance optimization skills. Excellent communication skills and ability to interact with clients, vendors, and stakeholders. Preferred Preferred any 2 Certifications: VMware Certified Professional (VCP-DCV) Citrix Certified Associate/Professional (CCA-V, CCP-V) Microsoft Certified: Azure Administrator Associate / Solutions Architect Expert Networking certifications (CCNA/CCNP, Sonicwall, Pfsense) Technical Skills: Strong experience with: Advanced level of troubleshooting on VMware Familiarity with MFA , Conditional Access , and email security platforms . Excellent troubleshooting, communication, and customer service skills This section highlights additional, desirable qualifications, such as advanced degrees, specialized certifications, or skills that would enhance a candidate's suitability but are not mandatory. Responsibilities Act as escalation point (L3) for complex issues related to VMware, Citrix, Networking, Azure, and Azure AD. Design, implement, and support VMware virtualization infrastructure (vSphere, ESXi, vCenter, vSAN, HA/DRS, SRM). Manage and optimize Citrix environments (Citrix Virtual Apps & Desktops, StoreFront, Citrix ADC/NetScaler). Configure, monitor, and troubleshoot enterprise networking (LAN/WAN, firewalls, VPNs, routing, switching, load balancers,). Administer and secure Microsoft Azure environments (IaaS, VMs, storage, backup, monitoring). Manage Azure Active Directory & Identity Services (SSO, MFA, Conditional Access, Intune, Entra ID, AD Connect). Perform root cause analysis (RCA) and implement preventive measures for recurring incidents. Support migrations, upgrades, and large-scale infrastructure projects with minimal downtime. Develop and maintain technical documentation, runbooks, and SOPs. Mentor L1/L2 engineers and contribute to knowledge sharing within the team. Ensure compliance with security best practices and organizational policies.
Posted 6 days ago
1.0 - 31.0 years
2 - 3 Lacs
hazratganj, lucknow
On-site
Job Title: Senior Service Engineer – IT Infrastructure & Security Overview The Senior Service Engineer is responsible for installing, configuring, maintaining, and troubleshooting IT infrastructure and security systems for the organisation and its clients. This role involves hands-on work with UTM devices, firewalls, switches, and routers to ensure secure, reliable, and high-performance network operations. The Senior Service Engineer will work closely with internal IT teams and external clients to provide timely solutions, implement best practices, and maintain system stability. Responsibilities and Duties: IT Infrastructure & Security Management Install, configure, and maintain UTM devices, firewalls, switches, and routers. Implement and update firewall rules, VLAN configurations, and security policies. Ensure optimal performance and uptime of all IT and security devices. Network & Security Troubleshooting Diagnose and resolve hardware, network, and configuration issues. Monitor device logs for anomalies or potential security concerns. Perform preventive maintenance to avoid downtime. Client Support & Service Provide onsite and remote technical support to clients. Respond to service requests and resolve incidents within agreed SLAs. Document service activities, configurations, and resolutions. Implementation & Upgrades Assist in deploying new network solutions and security devices. Configure network segmentation, VPNs, and security filters as per requirements. Support migrations, firmware updates, and patch deployments. Compliance & Best Practices Follow standard operating procedures and security best practices. Maintain up-to-date knowledge of IT security tools and technologies. Train users on basic network security practices when required. Skills and Qualifications Diploma/Degree/B.Tech in Computer Science, IT, or related field. Hands-on experience with UTM, firewall configuration, VLAN, switching, and routing. Experience with Fortinet, Sophos, Cisco, SonicWall, and Juniper devices. Understanding of TCP/IP, routing, DHCP, and DNS. Strong troubleshooting and analytical skills. Good communication and client interaction abilities. Preferred Qualifications Knowledge of advanced network security principles. Relevant certifications (e.g., CompTIA Network+, Security+, CCNA, Fortinet NSE, Juniper JNCIA). Working Conditions Field-based role with travel to client locations. May require occasional work beyond standard hours for urgent issues. 💰 Salary Offered ₹20,000 – ₹32,000 per month 📩 Apply Now: admin@krivina.com 📞 +91-9936997871
Posted 1 week ago
4.0 years
0 Lacs
haryāna
Remote
Key Responsibilities: • Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.• Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.• Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies.• Analyse traffic logs, system health alerts, and security events using diagnostic tools.• Guide users on best practices for perimeter defence, intrusion prevention, and remote access.• Work with customers to resolve device performance, failover, and HA setup issues.• Contribute internal knowledge base articles and suggest improvements to existing documentation.• Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs.• Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Required: • Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc• Strong understanding of routing protocols: OSPF, BGP, EIGRP etc• Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc).• IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis.• Exposure to Syslog, SNMP, and basic scripting for automation/log parsing.• Proficiency with CRM tools like Salesforce or Zendesk. Preferred Certifications: • WatchGuard Certified System Professional (WCSP – Firebox) or any firewall certifications.• CompTIA Network+ / Security+• Cisco CCNA Security Qualifications• 4 to 8 years of relevant work experience in Network Security products.• BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university
Posted 1 week ago
10.0 years
4 - 6 Lacs
hyderābād
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Job Summary: As a Lead System Administrator, you will lead the design, implementation, and maintenance of the organization's IT infrastructure. You will collaborate with senior IT experts and business stakeholders to ensure the optimal performance, security, and compliance of systems, networks, and applications. Additionally, you will mentor junior administrators, develop strategic IT initiatives, and drive continuous improvement in IT operations. Responsibilities: System Administration: Lead server installation, configuration, and maintenance on Virtualization & Operating Systems. Provide advanced troubleshooting for Endpoint OS & Hardware. Oversee Entera administration and Group policy deployment. Develop automation scripts / leveraging AI to streamline tasks. Ensure high availability and disaster recovery for critical systems. Administer Microsoft 365 (M365) services and manage enterprise software licenses. Push patches, upgrades, drivers and software to endpoints. Network & Security Administration: Design, implement, and migrate networks (Aruba, Cisco, Ruckus), resolving Wi-Fi and authentication issues. Develop and implement Firewall solutions, manage VPNs, and administer office Wi-Fi. Fix non-compliance issues in Intune, remove conflicting rules, and implement best practices in Palo Alto, Defender, and Intune. Conduct security assessments, enforce policies, and manage SonicWall and Palo Alto GlobalProtect. Implement and manage Defender and Data Loss Prevention (DLP) solutions. Infrastructure Reliability Engineering: Design and implement monitoring and alerting solutions. Conduct root cause analysis and implement preventive measures. Optimize system performance and scalability. Collaborate with stakeholder teams for seamless deployment and operation. Set up alerts and correlate logs using SIEM tools. Review logs for compliance. Documentation: Develop comprehensive documentation for projects. Identify issues, write clear instructions, and use visual aids. Regularly update playbooks. Requirements: Bachelor's degree in a related field or equivalent work experience. Minimum 10+ years of experience in IT system and network administration. Extensive experience in Active Directory, Azure & M365. Hands-on experience in Aruba, SIEM, Palo Alto Global Protect, Firewall. Proficient in system and network administration tasks. Strong troubleshooting, excellent communication, problem-solving, and teamwork skills. Knowledge of security best practices and protocols. Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Proven ability to lead and manage technical projects, ensuring timely delivery and adherence to quality standards. Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation. Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines. Certifications: Microsoft Certified: MS-100, MS-500, AZ-500, AZ-900. Microsoft Certified Systems Administrator (MCSA). Cisco Certified Network Associate (CCNA). Microsoft SC-100, MD-100. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti's platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 1 week ago
10.0 years
0 Lacs
hyderabad, telangana, india
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Job Summary: As a Lead System Administrator, you will lead the design, implementation, and maintenance of the organization's IT infrastructure. You will collaborate with senior IT experts and business stakeholders to ensure the optimal performance, security, and compliance of systems, networks, and applications. Additionally, you will mentor junior administrators, develop strategic IT initiatives, and drive continuous improvement in IT operations. Responsibilities System Administration: Lead server installation, configuration, and maintenance on Virtualization & Operating Systems. Provide advanced troubleshooting for Endpoint OS & Hardware. Oversee Entera administration and Group policy deployment. Develop automation scripts / leveraging AI to streamline tasks. Ensure high availability and disaster recovery for critical systems. Administer Microsoft 365 (M365) services and manage enterprise software licenses. Push patches, upgrades, drivers and software to endpoints. Network & Security Administration Design, implement, and migrate networks (Aruba, Cisco, Ruckus), resolving Wi-Fi and authentication issues. Develop and implement Firewall solutions, manage VPNs, and administer office Wi-Fi. Fix non-compliance issues in Intune, remove conflicting rules, and implement best practices in Palo Alto, Defender, and Intune. Conduct security assessments, enforce policies, and manage SonicWall and Palo Alto GlobalProtect. Implement and manage Defender and Data Loss Prevention (DLP) solutions. Infrastructure Reliability Engineering Design and implement monitoring and alerting solutions. Conduct root cause analysis and implement preventive measures. Optimize system performance and scalability. Collaborate with stakeholder teams for seamless deployment and operation. Set up alerts and correlate logs using SIEM tools. Review logs for compliance. Documentation Develop comprehensive documentation for projects. Identify issues, write clear instructions, and use visual aids. Regularly update playbooks. Requirements Bachelor's degree in a related field or equivalent work experience. Minimum 10+ years of experience in IT system and network administration. Extensive experience in Active Directory, Azure & M365. Hands-on experience in Aruba, SIEM, Palo Alto Global Protect, Firewall. Proficient in system and network administration tasks. Strong troubleshooting, excellent communication, problem-solving, and teamwork skills. Knowledge of security best practices and protocols. Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Proven ability to lead and manage technical projects, ensuring timely delivery and adherence to quality standards. Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation. Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines. Certifications Microsoft Certified: MS-100, MS-500, AZ-500, AZ-900. Microsoft Certified Systems Administrator (MCSA). Cisco Certified Network Associate (CCNA). Microsoft SC-100, MD-100. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 1 week ago
5.0 years
0 Lacs
mumbai, maharashtra, india
Remote
About the role: We are seeking a technically proficient and compliance-aware IT Associate / IT Engineer to support and enhance our IT infrastructure within a finance-regulated environment. The ideal candidate will have hands-on experience across cloud platforms, endpoint management, cybersecurity, and network security, with a strong understanding of regulatory frameworks such as SEBI, RBI, and CSCRF. Roles & Responsibility: Resolve 95% of IT-related issues within defined SLAs, ensure 98% user satisfaction, and maintain high-quality deliverables with minimal downtime. Conduct quarterly risk assessments Deploy, manage, and optimize services on AWS and Microsoft Azure Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDrive Configure and enforce policies using Microsoft Intune and MDM solutions Conduct and support Vulnerability Assessment and Penetration Testing (VAPT) audits Implement and monitor security controls aligned with financial regulatory frameworks Maintain endpoint protection and threat detection using Microsoft Defender and other tools Configure and manage FortiGate, Sophos, and SonicWall firewalls Monitor network traffic, enforce segmentation, and troubleshoot connectivity issues Administer Linux servers and automate tasks using PowerShell, Python, or Bash Maintain detailed records of configurations, incidents, and compliance reports Assist in preparing audit documentation and responding to regulatory inquiries Maintain system health, patching, and performance optimization across platforms Support VPN, secure remote access, and intrusion prevention systems Ensure 100% compliance with regulatory requirements contribute to long-term IT strategy with bi-annual reviews. Collaborate across teams to meet project goals on time Conduct bi-annual disaster recovery drills Implement at least two cost-saving initiatives annually. Maintain 100% server uptime through regular monitoring, enforce data security protocols, perform weekly data backups, and ensure all access controls are reviewed quarterly. Select and onboard IT vendors based on predefined criteria ensure 100% contract compliance and timely renewals, and monitor vendor performance quarterly, addressing any non-compliance within 2 weeks. Conduct semi-annual audits of software licenses, and ensure all systems are audit-ready with zero non-conformities & maintain up-to-date documentation of IT processes. Your key qualifications & competencies: Any Graduate with CCNA or MCSE certified will be added advantage but not mandatory. 3–5 years of experience in IT roles within finance or regulated industries Strong knowledge of SEBI, RBI, or CSCRF compliance frameworks Hands-on experience with AWS, Azure, Microsoft 365, Intune, and MDM Proficiency in VAPT, cybersecurity best practices, and endpoint protection Knowledge of trading applications BOD - EOD, i.e., Odin and Omnesys is a must. Basic understanding of exchange setup software NEAT, Bolt. Bolt plus Excellent troubleshooting, documentation, and communication skills Knowledge of network troubleshooting of exchange lease line. Troubleshooting of email issues and outlook configuration. Basic understanding of Apple MAC Operating systems troubleshooting. Database Server like MS-SQL, MySQL installation, troubleshooting and Backup Understanding of corporate networks, LAN/WAN infrastructure (Networking, wireless, VPN, and security) Basic knowledge of Cloud Computing will be added advantage. Proficiency with shared storage technologies. G-suite, Office 365 Proficiency with Microsoft operating systems installation and troubleshooting Language proficiency in English and Hindi is a must. Ability to interact at all levels; communicate to team & stakeholders.
Posted 1 week ago
4.0 years
0 Lacs
haryana, india
Remote
Key Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies Analyse traffic logs, system health alerts, and security events using diagnostic tools Guide users on best practices for perimeter defence, intrusion prevention, and remote access Work with customers to resolve device performance, failover, and HA setup issues Contribute internal knowledge base articles and suggest improvements to existing documentation Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Required: Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc) IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis Exposure to Syslog, SNMP, and basic scripting for automation/log parsing Proficiency with CRM tools like Salesforce or Zendesk. Preferred Certifications: WatchGuard Certified System Professional (WCSP - Firebox) or any firewall certifications CompTIA Network+ / Security+ Cisco CCNA Security Qualifications 4 to 8 years of relevant work experience in Network Security products BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university
Posted 1 week ago
2.0 years
0 Lacs
hyderabad, telangana, india
On-site
Experience - Minimum 2 Years in Inside Sales Location - Hyderabad Role Description This is a full-time on-site role as an Inside Sales Specialist at eCAPS, Cybersecurity & Networking in Coimbatore. The Inside Sales Specialist will be responsible for lead generation, ensuring customer satisfaction, effective communication, and delivering excellent customer service on a daily basis. Job Description Respond to customer calls / mails and provide re Inside Sales and Lead Generation skills Strong focus on Customer Satisfaction Excellent Communication and Customer Service abilities Ability to work collaboratively in a team Experience in IT sales or cybersecurity is a plus Bachelor's degree in Business Administration or related field Company Description eCAPS Computers (I) Pvt Ltd is a leading IT company in its 30th year of operation, specializing in Data Networking and Cybersecurity. With ten branches across India, eCAPS is a top national distributor for KASPERKY's enterprise-class products and a Platinum Partner for Sonicwall. The company owns NETFOX, a popular networking brand offering a wide range of products and cybersecurity solutions. Headquartered in Coimbatore, eCAPS has a strong reputation and technical expertise backed by experienced directors. Role Description This is a full-time on-site role as an Inside Sales Specialist at eCAPS, Cybersecurity & Networking in Coimbatore. The Inside Sales Specialist will be responsible for lead generation, ensuring customer satisfaction, effective communication, and delivering excellent customer service on a daily basis.
Posted 1 week ago
35.0 years
7 - 9 Lacs
india
On-site
Hiring for Network engineer position for Vikhroli, mumbai location. Location: Pan Mumbai or Pan India (Field/Client Visit) Age: up to 35 Years only Gender Preference : Male Openings : 1 Budget : 7 LPA to 10LPA Strong knowledge in networks and networking products like Firewalls/L3 Switches/Routers (2 nos .) Location-Mumbai. We are seeking an experienced and proactive Network Technical Specialist (L2 or L3 level) to join our IMS team. This role is ideal for someone with deep technical expertise in network design, troubleshooting, and security, as well as hands-on experience with enterprise networking equipment and protocols. The ideal candidate should be capable of supporting high-availability infrastructures and collaborating effectively with cross-functional teams. Mush have Experience – 5+year exp.with L2 or L3 Level experience Certifications: Mandatory: CCNA Certified or Trained Preferred: CCNSP, NSE4, NSE5 Technical Skills Cisco Routers & Switches Firewalls: Sophos Fortinet , Palo Alto , Cisco ASA SonicWall, Juniper Wireless Routers & Access Points Strong understanding of OSI Model & TCP/IP Protocols: IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Firewall rule configurations and security policy enforcement Job Type: Full-time Pay: ₹724,571.84 - ₹900,302.26 per year Application Question(s): Are you ready to work on field (client visits) Experience: Firewalls/L3 Switches/Routers: 3 years (Preferred) Network engineering: 3 years (Preferred) CCNA Certified or trained : 1 year (Required) Location: Vikhroli, Mumbai, Maharashtra (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person
Posted 1 week ago
0.0 - 1.0 years
7 - 9 Lacs
vikhroli, mumbai, maharashtra
On-site
Hiring for Network engineer position for Vikhroli, mumbai location. Location: Pan Mumbai or Pan India (Field/Client Visit) Age: up to 35 Years only Gender Preference : Male Openings : 1 Budget : 7 LPA to 10LPA Strong knowledge in networks and networking products like Firewalls/L3 Switches/Routers (2 nos .) Location-Mumbai. We are seeking an experienced and proactive Network Technical Specialist (L2 or L3 level) to join our IMS team. This role is ideal for someone with deep technical expertise in network design, troubleshooting, and security, as well as hands-on experience with enterprise networking equipment and protocols. The ideal candidate should be capable of supporting high-availability infrastructures and collaborating effectively with cross-functional teams. Mush have Experience – 5+year exp.with L2 or L3 Level experience Certifications: Mandatory: CCNA Certified or Trained Preferred: CCNSP, NSE4, NSE5 Technical Skills Cisco Routers & Switches Firewalls: Sophos Fortinet , Palo Alto , Cisco ASA SonicWall, Juniper Wireless Routers & Access Points Strong understanding of OSI Model & TCP/IP Protocols: IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Firewall rule configurations and security policy enforcement Job Type: Full-time Pay: ₹724,571.84 - ₹900,302.26 per year Application Question(s): Are you ready to work on field (client visits) Experience: Firewalls/L3 Switches/Routers: 3 years (Preferred) Network engineering: 3 years (Preferred) CCNA Certified or trained : 1 year (Required) Location: Vikhroli, Mumbai, Maharashtra (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person
Posted 1 week ago
5.0 - 8.0 years
8 - 12 Lacs
pune
Remote
Looking engineers for managing and migrating Active Directory and Domain environments, as well as leading VMware infrastructure projects, Windows Server 2012, 2016, 2019, and 2022, Level 2 and Level 3 systems. supporting customers to the US & UK Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location
Posted 1 week ago
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