Job Description

About Us Rexera is on a mission to transform the $36.2 trillion residential real estate industry. We're building innovative AI Agents that are streamlining real estate transactions, and we're proud to be working with some of the leading Title & Escrow companies, Lenders, and Investors in the field. Powered by recent advancements in AI, our proprietary data, and our team's extensive real estate experience, we help our customers increase operational efficiency, decrease risks and costs, close more files, spend more time with their customers, and increase revenue through referrals. We're passionate about redefining how real estate transactions are conducted, creating more efficient and effective processes for all stakeholders. If you're excited about the potential of AI in real estate and want to be part of this innovative journey, we invite you to join our team. Discover more about our mission and our impactful work at https://www.rexera.com/ and connect with us on LinkedIn at https://www.linkedin.com/company/rexera/mycompany/. Be part of the team that's building the future of real estate, one AI-powered transaction at a time! Rexera was founded in 2020 and raised over $6 million in seed money from investors such as Inventus Capital, SVQuad, Dheeraj Pandey, and more. It is led by its co-founders Vishrut Malhotra (ex-BlackRock and AQR), Anton Tonev (ex-Morgan Stanley and AQR), and Atin Hindocha (ex-NetApp and BlackBerry). Rexera is headquartered in California and has offices in India and Bulgaria. Purpose of the Role The International Voice Process Analyst plays a crucial role in ensuring the accuracy and completeness of property-related data by directly contacting homeowners, HOAs, and relevant stakeholders. This position supports Rexera’s mission of streamlining real estate transactions by gathering and verifying essential information related to municipal liens and property records, ultimately contributing to efficient, compliant, and timely file closures for our clients. Roles And Responsibilities Outreach: Contact homeowners and HOAs to gather current and accurate information. Information Handling: Understand business objectives and resolve HOA-related concerns. Data Collection: Document details meticulously based on conversations. System Management: Ensure all information is properly recorded in workflow systems. Quality Assurance: Maintain accuracy and completeness of records. Compliance: Follow all internal policies and standards during interactions. Reporting: Share daily/weekly call activity and insights with leadership. Teamwork: Collaborate closely with peers and support the broader team. Requirements Bachelor's degree (preferred in Public Administration, Real Estate, Finance, or related fields). Prior experience of minimum 2 years in an international process or with US property liens, counties, or cities is a plus. Fluent in English with strong verbal and written communication skills and a clear, neutral accent. Able to communicate professionally with government officials, property owners, and stakeholders. Strong organizational, research, and problem-solving abilities. Comfortable using computers, online tools, and databases for information retrieval. Highly detail-oriented with the ability to juggle multiple tasks simultaneously. Shift Timings: 7.30pm - 4:30am or 8pm - 5am (IST) Location: HSR Layout, Bangalore Apart from a competitive compensation package with bonus opportunities, We Offer An intellectually stimulating environment where you'll collaborate with colleagues across the US, Bulgaria, and India. Robust career development with pathways for internal mobility and professional growth. Comprehensive paid time off, including vacation, sick time, and holidays. Why Join Rexera? At Rexera, we celebrate diversity and embrace uniqueness. We believe in channeling your skills to bring out the best in you, and we recognize and value each employee's efforts. We are committed to maintaining a workplace free from discrimination of any kind. Skills: speaking skills,compliance,english,us accent,research,data collection,communication,organization,quality assurance,information handling,problem solving Show more Show less