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Outpace Consulting Services
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International Voice : Customer Service : Hyderabad : Grads : Apply

International Voice : Customer Service : Hyderabad : Grads : Apply

Outpace Consulting Services

1 - 5 years

3 - 6 Lacs

Hyderabad

Posted:1 month ago| Platform:

Apply

Skills Required

iEnergizer International Voice Concentrix TechMahindra Teleperformance Wipro TaskUs Customer Service Go4Customer Atento Customer Support Infosys IBM Customer Care WNS Capgemini UK Process Cognizant US Voice Genpact Accenture Voice Process Voice Support HCL HGS Voice Deloitte

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi, We are hiring for the Leading ITES Company for Customer Service Profile. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills : a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Hyderabad ) Type : Job Code # 556 Job Description : Minimum one year experience in Customer Voice Support is required Performing customer surveys on inbound and outbound calls. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements. Responding to customer requests and contacting customers by email and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW. Ability to learn quickly, task and system understanding. Ability to switch between different tasks rapidly

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International Voice : Customer Service : Hyderabad : Grads : Apply